Download Alcatel 4038-4039-4068 set-User-Manual
Transcript
Alcatel OmniPCX Enterprise Alcatel 4038/4039/4068 First User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4038/4039/4068 range manufactured by Alcatel. Your Alcatel 4038/4039/4068 digital terminal has a new ergonomic layout for more effective communication. • Actions • Keypad Lift the receiver. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program 2ab 5 c jkl ef 3d mno 6 Numeric keypad. your telephone, Hang up. Alphabetic keypad. a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section, 2 communication is even more convenient using the audio keys (loudspeaker, hands free), using the convenient alphabetic keypad, you can call your correspondents by name. Specific key on numeric keypad. • Navigator Move the navigation key up, down, to the left or to the right. To go back one level (press and release) or to return to the welcome page (press and hold); during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return to the telephone screens. • Display and display keys Smith John … • Audio keys Partial view of display. Loudspeaker, hands free. Display key. Adjustment “reduce”. Adjustment “increase”. • Programmable keys and icons • Other fixed keys Line key. Fixed key. Icon corresponding to key. MENU key. Voice mail access key. • Other symbols used Means that the function is accessible from the Menu page. Means that the function is accessible from the Perso page. Means that the function is accessible from the Info page. Means that the function is subject to programming. If necessary, contact your installer. means that the function can be accessed by pressing a programmed key - see Program the keys for the Perso page or the add-on module. These symbols can be supplemented by small icons or text. 3 How Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. 1.1 1.2 1.3 2. p.9 p.9 p.9 p.10 p.10 p.10 p.10 p.10 p.10 p.11 p.11 p.11 p.11 6. 7. Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Three-way conference with internal and/or external correspondents (conference). . . . Talk simultaneously to more than 2 correspondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manager/secretary filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling a correspondent on his/her loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . Broadcasting a message on the loudspeakers of a station group . . . . . . . . . . . . . . . . . . . p.15 p.15 p.15 p.16 p.16 p.16 p.17 p.17 p.17 p.17 p.18 p.19 p.19 p.19 p.19 p.19 p.19 p.20 p.20 p.20 p.20 p.20 p.21 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 Finding out the cost of an outside call made for an internal user from your terminal . . . p.22 Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 7.19 p.12 p.12 p.12 p.13 p.13 p.13 p.13 p.14 p.14 p.14 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diverting calls to your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . Applying a selective diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancelling a specific diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 6.1 6.2 During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 4. Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 Call management screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 Application screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . Make calls via your programmed call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling from the common directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call back the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requesting automatic callback if internal number is busy . . . . . . . . . . . . . . . . . . . . . . . . . Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keep in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 3. 5. Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the audio functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program the keys for the Perso page or the add-on module . . . . . . . . . . . . . . . . . . . . . . Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identify the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the audio jack of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify the associated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create, modify or consult your intercom list (max. 10 numbers) . . . . . . . . . . . . . . . . . . Installing a Bluetooth® Wireless Technology headset (matching) . . . . . . . . . . . . . . . . . . Using a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . p.23 p.23 p.23 p.23 p.24 p.24 p.24 p.25 p.25 p.25 p.25 p.26 p.26 p.26 p.26 p.26 p.27 p.27 p.27 Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28 5 Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen. Telephone Adjust the tilt of the screen Handset Indicator light Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. • • Headset connected. Appointment programmed. Silent mode activated. Telephone locked. Flashing green: incoming call. Flashing red: alarm. Display keys: pressing a display key activates the function shown associated with it on the screen. Navigation OK key: used to validate your choices and options while programming or configuring. Left-right navigator: used to move from one page to another. Up-down navigator: used to scroll through the content of a page. Back/Exit key: to return to previous menu (short press) or return to first screen (long press); during a conversation, provides access to welcome screens (Menu, Info, ...) and to return to the conversation icon screens. Welcome screens Alcatel 4068 Menu page: contains all functions and applications accessible via the keys associated with the words on the screen. Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. Socket for connecting headphones or a Hands-free / Loudspeaker unit Info page: contains information on the telephone and the status of its functions: name, telephone number, number of messages, activation of transfer function, appointment reminder, etc. Call display Alphabetic keypad Call in progress or outgoing call. Incoming call. Audio keys Hang-up key: to terminate a call. Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver. • Lit in hands-free mode or headset mode (short press). • Flashing in loudspeaker mode (long press). Call on hold*. Intercom/Mute key: • During a conversation: press this key so that your correspondent can no longer hear you. • Terminal idle: press this key to answer calls automatically without picking up the receiver. If you get two calls at the same time, you can switch from one call to the other by pressing the display key associated with each call. To adjust the loudspeaker or handset volume up or down Extension unit Left-right navigator: used to check calls. Function keys and programmable keys Guide key: used to obtain information on functions of the 'menu' page and to program key of the 'perso' page. An extension unit can be fitted to your telephone. This provides additional keys which can be configured as function keys, line keys, call keys etc. To affix labels: push the holding strip of the unit backwards to you and lift it. Install the label under the keypad, in the housing designed for, and place the keypad back into position. Messaging key to access various mail services: if the key flashes orange, a new voice message, a new text message or a call-back request has been received. 'Redial' key: to access the 'Redial' function. 6 Programmable key (F1 and F2 keys): lit when the function associated with the key is activated. 1 Description of the screens Other Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator 1.1 is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key. Welcome screens Menu page Perso page Info page Time and status icon Date Call forwarding icon Stationary: no forwarding activated. Rotating: forwarding activated Info page: contains information on the telephone and the status of its functions: name, telephone number, number of Scroll bar: shows the position on a page messages, activation of transfer function, appointment reminder, etc. Displays the content of the page selected Menu page: contains all functions and applications accessible via the keys associated with the words on the screen. From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling back one of the last 10 numbers or intercepting calls. Left-right navigator: used to move from one page to another. Up-down navigator: used to scroll through the content of a page. 7 Description of the screens 1 1.2 Call management screen Date Incoming call icon 1.3 Application screen Date Time and status icon Application name Time and status icon Call holding icon Pop-up display of functions accessible while the call is taking place Call in progress icon Application screen Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller. Events screen Application screen: displays information relevant to programming or configuring the telephone. Events screen: displays events connected to the programming or configuration operations in progress, confirmation, rejection, error, etc. Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call). When a call is in progress, use the left-right navigator to look at held or incoming calls. Use the up-down navigator to display the functions accessible. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or a held call and an incoming call. Back/Exit key: used to switch from a telephone screen to an application screen. For example, can be used while a call is in progress to look up a number, program an appointment reminder, etc. Calls can also be managed from the Perso page. While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller of your choice by pressing the key associated with him. 8 Using your telephone 2 Other Making a call 2.1 5 ef bc 3d jkl 6 2a 2.2 5 lift the receiver dial directly the number for your call 5 hands free 3d 6 mn o OR OR number required lift the receiver 2.3 ef bc 3d jkl 6 2a ef bc jkl 2a OR o mn o mn OR number required Receiving a call OR hands free Paul is calling press the key next to the 'incoming call' icon Using the telephone in 'Hands free' mode OR programmed line key Terminal idle: correspondent’s name you are in hands free mode Paul Conversation 00:23' press and release during a conversation terminate your call Call in progress: To make an external call, dial the outside line access code before dialling your correspondent's number. 9 is the default code for an outside line. Paul Conversation 00:23' For the operator, dial '0' (by default). during a conversation press and release • If the internal or outside number does not reply: During a conversation, you can lift the receiver without terminating the call. LS announce OR broadcast a message on the loudspeaker of the free terminal OR Text mail send a voice message Call back OR request callback to a busy terminal Text mail send a written message OR go to next screen 9 Using your telephone 2 2.4 Activating the loudspeaker during a conversation (receiver lifted) Loudspeaker. Make calls via your programmed call keys 2.6 10:30 the loudspeaker key flashes Paul Conversation 00:23' during a conversation Helen PERSO access the 'Perso' page activate loudspeaker (long press) find the correspondent you want to call from the programmed call keys call the chosen correspondent The key is no longer lit OR adjust volume (7 levels) deactivate loudspeaker (long press) Calling from the common directory 2.7 Your terminal has access to a common directory of outside numbers. press and release the loudspeaker key to switch to hands free mode (light steady). 5 ef bc 3d jkl 6 2a o mn directory number 2.5 Calling your correspondent by name (company directory) Redialling 2.8 10:30 enter the name or initials or the surname and first name of your correspondent OR select the type of search you want (last name, last name and first name* or initials*) 'Redial' key Display of all the correspondents meeting the search criteria OR reach the 'Menu' page last number redial OR Call back the last caller (whose call was not answered) 2.9 display the previous and next names Redial menu press the key associated with the correspondent to call modify the search caller Callback last *Name must be entered in format name/space/first name. 10:30 menu reach the 'Menu' page 10 No reply Last caller : call back the last caller Using your telephone 2 2.10 Requesting automatic callback if internal number is busy 2.13 Mute, so that your correspondent cannot hear you You can hear your correspondent but he/she cannot hear you: Call back internal number busy callback request acknowledged The key lights up Paul Conversation 00:23' 2.11 during a conversation Answering an internal call in intercom mode The key is no longer lit You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity. resume the conversation • To activate - Terminal idle: corresponding LED lights up When your caller hangs up, intercom mode remains active. • To deactivate - Terminal idle: the corresponding LED goes out 2.12 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. Paul Conversation 00:23' during a conversation * OR disable microphone Send DTMF to activate The function is automatically cancelled when you hang up. 11 During a conversation 3 Other Making a second call during a conversation 3.1 3.2 Answering a second call during a conversation • A second correspondent is trying to call you: Enquiry call ab 2 Paul Conversation 00:23' 5 c jkl ef 3d o mn 6 during a conversation number of second correspondent • Other methods for calling a second correspondent 5 ef bc 3d jkl 6 2a John Conversation 00:23 Paul Conversation 00:23' the first call is on hold Paul is calling during a conversation name or no. of the caller displayed for 3 seconds Answer call displayed Dial directly the number for your call. o mn OR Name of second correspondent. Take call John Conversation 00:23 the first call is on hold line key for which icon is flashing • To return to your first caller and end the conversation in progress: - To access the 'Redial' function (short press). - Call back on the last 10 number dialled (press and hold). Programmed line key. • To cancel your second call and recover the first: John Conversation 00:23 Enquiry off John Conversation 00:23 OR Paul In conversation key associated with the 'incoming call' icon Paul Conversation 00:23' 3.3 If you make an error, hang up: your telephone will ring and you will recover your first call. Switching between calls (Broker call) During a conversation, a second call is on hold. To accept the second call: John Conversation 00:23 Paul Conversation 00:52 key associated with the 'incoming call' icon 12 your first call is placed on hold OR OR During a conversation 3 After the conference, to leave your two correspondents talking together: 3.4 Transferring a call Call back OR • To transfer your call to another number: 5 ef bc 3d jkl 6 2a Paul Conversation 00:23' during a conversation calling a second person during a conversation • If the number receiving the transfer answers: Talk simultaneously to more than 2 correspondents 3.6 o mn John Conversation 00:23 the first call is on hold You are in a conference call with 2 correspondents. To add another correspondent to the conference: Add Paul John 00:23 5 3d 6 mn o OR correspondent’s name or number Call back Conference Number of participants: Insert You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above. Transfer between two outside calls is not generally possible (depends on country concerned and system configuration). 3.7 3.5 ef bc jkl 2a • Exclusive hold: Three-way conference with internal and/or external correspondents (conference) During a conversation, you wish to place the call on hold and recover it later, on the same telephone. Put on hold During a conversation, a second call is on hold: Conference John Conversation 00:23 Placing a call on hold (hold) Paul Conversation 00:23' during a conversation • Recover the call on hold: Paul John 00:23 Paul On hold your call is placed on hold select the 'conference' function Cancel conference and return to first correspondent (if conference is active): Paul On hold key associated with the 'incoming call' icon End conference Hang up on all correspondent (if conference is active): End conference OR 13 Paul Conversation 00:23' During a conversation 3 • Common hold: To recover your call on any telephone in your system: 3.9 Intrusion into an internal conversation Hold Paul Conversation 00:23' Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call: during a conversation your call is placed on hold Intrusion Intrusion Recover the call on hold from any telephone: same key to exit • Protection against intrusion: Paul Conversation 00:23' protection Intrusion key associated with the 'incoming call' icon bc 2a 5 Placing an outside call on hold (parking) 3.8 press programmed key jkl ef 3d o mn 6 enter the number Park/retrieve call You can place an outside call on hold and recover the call on another telephone: Protection is cancelled when you hang up. Park the call Paul Conversation 00:23' 3.10 during a conversation Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: A parking announcement message is displayed on the screen of the parking destination set. • To recover the parked call: Paul in conversation Park/retrieve call during a conversation To automatically take the parked call, pick up the handset of the parking destination set. 10:30 Settings menu My services Consultation reach the 'Menu' page Call pick up Park/retrieve services call If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator. 14 OR adjust audio volume Sharing 4 Other Answering the general bell 4.1 call pick up Call pick-up 4.3 You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service • If the telephone ringing is in your own pick-up group: When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: Group call pick up 10:30 Settings menu My services 10:30 reach the 'Menu' page Consultation 4.2 Settings menu My services reach the 'Menu' page Call pick up Night service services call pick up Consultation Call pick up Group call pick services up • If the telephone ringing is not in your pick-up group: Manager/secretary filtering Individual call pick up 10:30 Screened list : Settings menu System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to one or more secretaries. My services Consultation reach the 'Menu' page • From the manager’s or secretary’s telephone: incoming calls are filtered by a chosen person (secretary, etc.) Call pick up services press programmed key Individ pick up bc 3d jkl 6 2a 5 ef o mn number of telephone ringing The system can be configured to prevent call pick-up on certain telephones. same key to cancel Filtering is indicated on the manager’s telephone by the icon corresponding to the “filtering” programmed key. 15 Sharing 4 Hunting groups 4.4 4.5 • Hunting group call: Calling an internal correspondent on his/her pager The number called does not answer and you know that the person called has a pager: Certain numbers can form a hunting group and can be called by dialling the group number. 3d jkl 6 5 5 o mn ef bc 3d jkl 6 2a ef bc 2a mn Paging bc 3d jkl 6 2a o 5 number called ef mn o number called Group No. • Temporary exit from your hunting group: hunting group 10:30 paging in progress is displayed Go out of Settings menu My services Your correspondent can answer from any telephone in the system. reach the 'Menu' page Consultation Additional Out hunting grp services bc 3d jkl 6 2a 5 ef 4.6 o mn your group number Paging answer • Return into your group: A call on your pager can be answered from any telephone within the system. Go into hunting group Answering a call on your pager 10:30 10:30 Settings menu your pager beeps My services My services reach the 'Menu' page reach the 'Menu' page Consultation Settings menu Additional services In hunting grp 5 Consultation ef bc 3d jkl 6 2a Paging Paging answer 5 o mn ef bc 3d jkl 6 2a o mn your extension number your group number Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number. 16 Sharing 4 4.7 Calling a correspondent on his/her loudspeaker Send a voice message copy 4.9 Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone: new voice message LS announce Paul bc 2a 5 ef 3d o mn jkl 6 personal code your correspondent does not reply Consult display number of new and old messages you are connected to the loudspeaker on your correspondent’s phone (if he/she has the hands free function) Text mail Forward msg 4.8 Record your message Sending a written message to an internal correspondent new text messa Send ab 2 5 c jkl 3 5 f de mn OR o 6 enter the number of the terminal to receive the message Text mail Send a text message to ef bc 3d jkl 6 2a Spell name OR o mn number to be called enter the first letters of the name OR Send # correspondent’s name Predefined msg select a predefined message To complete new voice 2a message 5 ef bc 3d jkl 6 Send o mn personal code Msg to create OR Voice mail select a predefined message to complete Text mail xxxxxx xxx compose a new message Exit Record your message record message Apply 5 ef bc 3d jkl 6 2a complete your message OR o mn number to be called end of recording Spell name OR # correspondent’s name Send send message 17 send message Sending a recorded message to a number / a distribution list 4.10 xxx xxx OR Exit OR Exit end of broadcast Sharing 4 4.11 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: bc 3d jkl 6 2a 5 ef o mn speak, you have 20 seconds OR number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker. 18 Keep in touch 5 Other 5.1 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). Immediate bc 3d jkl 6 2a forward 5 Radio paging Callers will thus be able to contact you while you are moving around the company: ef mn Diverting calls to your pager 5.4 o diversion is acknowledged number to be called press programmed key diversion is acknowledged Forwarding your calls from the receiving terminal (“Follow me”) 5.5 Remote forward You can make calls, but only the destination number can call you. You wish to receive your calls in your present location: Use the “Follow me” function. 5.2 Other fwd Diverting your calls to your voice message service 5 press programmed key When you return, consult recorded messages The light indicates that messages have been received. new voice 2a message 5 ef bc 3d jkl 6 o mn 10:30 menu Replay listen to message OR Erase 6 3d 6 ef diversion is acknowledged o mn your extension number Settings My services Consultation reach the 'Menu' page erase message Forward service OR Save OR Principal line selection Exit OR Second line 2a selection 5 select the number to forward call back sender of message o mn You can forward your primary number and your secondary number or numbers to different sets. personal code Call back ef 3d Applying a selective diversion 5.6 display name of sender, with date, time and ranking of message bc jkl 2a 5 Consult jkl diversion is acknowledged OR OR bc 2a your extension number Imm fwd to VM 5.3 Remote forward archive the message terminate consultation 19 bc 3d jkl 6 ef mn o number receiving diversion Keep in touch 5 5.7 Cancelling all diversions 5.10 Do not disturb on/off Deactivate Deactivate OR forward 5.8 programme another type of diversion Settings My services Do not disturb & Do not disturb locking on/off Consultation Cancelling a specific diversion programmed key corresponding to type of diversion (group or selective) 5.9 Do not disturb You can make your terminal temporarily unavailable for all calls. diversion is acknowledged Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call. Diverting calls when your line is busy (divert if busy) Forward on busy Callers will thus be able to contact you while you are moving around the company: 10:30 OR Forward menu 5.11 Other fwd You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. reach the 'Menu' page Forward on bus 5 new text messa Text mail Fwd to text Fwd to text ef bc 3d jkl 6 2a Leaving a recorded message for internal callers diversion is acknowledged o mn number receiving diversion Predefined msg OR select a predefined message bc 2a OR 5 press programmed key jkl 3d ef o mn To complete select a predefined message to complete diversion is acknowledged 6 OR number receiving diversion Msg to create compose a new message 20 Text mail Apply xxxxxx xxx complete your message Keep in touch 5 5.12 Consulting written messages The light indicates that messages have been received. number of messages received OR Recall OR call back sender of message OR Text answer answer with a text message new text messa Save record message Read message OR display name of sender, with date, time and ranking of message Next message next message OR terminate consultation 21 6 Managing your charges Other Charging your calls directly to business accounts 6.1 You can charge the cost of your outside calls to business account numbers. 10:30 menu Settings My services reach the 'Menu' page Consultation bc 3d jkl 6 2a 5 ef Additional Business accoun services code 5 number of business account ef bc 3d jkl 6 2a o mn o mn number required Finding out the cost of an outside call made for an internal user from your terminal 6.2 10:30 menu Settings My services Consultation reach the 'Menu' page Consultation & Charging callbacks informations 22 Programming your telephone 7 Other 5 3d 6 ef Apply OR o mn enter new password again to confirm enter your personal code then record your name according to voice guide instructions light flashes bc jkl 2a Initializing your voice mailbox 7.1 This password controls access to the programming and terminal locking functions by the user (default password: 0000). Your personal code is used to access your voice mailbox and to lock your telephone. 7.4 Modify the password for your voice mailbox Customising your voice greeting 7.2 You can replace the greeting message by a personal message. No new voice 2a message 5 ef bc 3d jkl 6 Perso options Admin options o mn personal code No new voice 2a message 5 ef bc 3d jkl 6 Perso options Greeting msg Perso greeting o mn Password Voice mail Perso greeting OR to return to the default message record message Accept OR apply Restart OR re-record a message end of recording 10:30 Settings menu My phone Replay replay message Password reach the 'Menu' page bc 3d jkl 6 2a 5 ef o mn old code (4 digits) 5 ef bc 3d jkl 6 2a o mn OR 6 o mn # As long as your voice mailbox has not been initialized, personal code is 0000. Modify the password for your phone set 7.3 3d new code (4 digits) End Greeting recording ef bc jkl 2a 5 personal code Normal prompt My password Apply new code (4 digits) 23 Programming your telephone 7 T Adjust ringer volume while a call arrives: Adjusting the audio functions 7.5 OR Paul is calling 10:30 Settings menu My phone your telephone rings Ringing reach the 'Menu' page adjusting the ringer volume Adjusting screen brightness (Alcatel 4038/4039) 7.6 T Choose the tune: 10:30 Settings menu Melody T Adjusting the ringer volume: OR increase or decrease the contrast Ringing level OR select the volume of your choice: (12 levels) Selecting the welcome page 7.7 This function is used to choose the page displayed by default on the telephone. T activate/deactivate silent mode: 10:30 More options ¤ Silent mode to deactivate menu × Silent mode Settings to activate T Activate/disable meeting mode (progressive ringing): More options ¤ Progressive × Progressive ringing ringing to deactivate select the default page to activate T Activate/deactivate discreet ring mode: before ringing Contrast reach the 'Menu' page select the melody of your choice (16 tunes) ¤ One beep My Phone OR to deactivate ¤ Three beeps ¤ One beep before ringing before ringing OR ¤ Three beeps before ringing to activate 24 My phone Homepage Programming your telephone 7 Selecting language 7.8 10:30 Settings menu My phone Language Speed dial reach the 'Menu' page bc 3d jkl 6 2a 5 press a programmable key (F1 or F2) Services OR to program a number to program a function ef o mn enter your personal password 7.9 Programming direct call keys (F1 and F2 keys) 7.10 follow informations displayed on the screen select the language of your choice Program the keys for the Perso page or the add-on module You can program call numbers and functions for the 'Perso' page keys and the add-on module keys. 10:30 Speed dial PERSO reach the 'Menu' page press the key you want to program to program a number You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). Services OR Programming an appointment reminder 7.11 10:30 Appointment menu to program a function reach the 'Menu' page Appointment hour 5 ef bc 3d jkl 6 2a mn o enter time of appointment To program a number: bc 3d jkl 6 2a 5 Speed dial 5 ef bc 3d jkl 6 2a Apply dial the number of the appointment destination set o mn enter the number enter the name ef o mn apply The 'Appointment programmed' icon is displayed on the welcome page. • At the programmed time, your telephone rings: To program a function: Services follow informations displayed on the screen If your calls are diverted to another terminal, the diversion is not applied to the reminder call. Other possibilities: Modify modify contents of entry displayed • To cancel your reminder request: OR Erase 10:30 menu delete Appointment Erase reach the 'Menu' page 25 The 'Appointment programmed' icon disappears from the welcome page. Programming your telephone 7 Identify the terminal you are on 7.12 Modify the associated number 7.15 The number of your telephone is displayed on the 'Info' page. The associated number can be a phone set number, the voice mail number or the pager number. Access the Info page using the navigator. 10:30 menu Settings My services Associate reach the 'Menu' page Lock / unlock your telephone 7.13 5 10:30 Lock menu 5 reach the 'Menu' page ef bc 3d jkl 6 2a your telephone is locked/unlocked o mn ef bc 3d jkl 6 2a Modify o mn 5 3d 6 o mn Create, modify or consult your intercom list (max. 10 numbers) 7.16 Configuring the audio jack of your telephone 7.14 10:30 menu By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker. 10:30 Settings menu My Phone Interphony reach the 'Menu' page Headset OR Hands-free OR Settings My services reach the 'Menu' page Jack plug Loudspeaker 26 acceptance of the programming is displayed enter the new associated number enter your personal password depending the displayed informations, enter your password or confirm ef bc jkl 2a follow instructions given on display Programming your telephone 7 Installing a Bluetooth® Wireless Technology headset (matching) - Alcatel 4068 7.17 Removing a Bluetooth® Wireless Technology headset Alcatel 4068 7.19 Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Before performing the matching operation, the headset must be in detectable mode*. 10:30 menu 10:30 Settings menu My Phone Bluetooth Mydevices Searches for Bluetooth® equipment; wait until the type of equipment detected and the address is displayed bc 2a 5 apply your choice jkl 3 o mn 6 select the equipment to be removed Delete acknowledgement message and display of the headset icon on the terminal screen message acknowledging the equipment has been removed apply your choice enter the PIN code of the headset * * Refer to the user documentation supplied with the headset. 7.18 Bluetooth display of the different equipment matched Add select the relevant equipment f de My Phone reach the 'Menu' page reach the 'Menu' page Add device Settings Using a Bluetooth® Wireless Technology headset - Alcatel 4068 Refer to the user documentation supplied with the headset. 27 Guarantee and clauses howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user’s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. Earpiece may retain magnetic objects. The wording is not contractual and may be subject to change. Some functions of your telephone are controlled by a software key and the configuration of the unit. Declaration of compliance EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4038/4039/4068 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer. Alcatel 4068 This apparatus makes use of a frequency spectrum, which use is not harmonized throughout the countries of the EC. The frequency spectrum may be shared with other applications and its operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device is designed and manufactured not to exceed the emission limits for exposure to radio frequency energy in SAR (Specific Absorption Rate) set by the concerned countries (Federal Communications Commission for the United-States) Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. Copyright © Alcatel Business Systems. 2005. All rights reserved. MU19001BSAB-E610ed01-0805 28