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User Manual GL-VP-150 IP Phone http://www.giga-link.ru GL-VP-150 User Manual Table of Content 1. 2. 3. 4. 5. 6. 7. 8. WELCOME ................................................................................................................... 4 WHAT IS IN THE PACKAGE ....................................................................................... 4 PRODUCT OVERVIEW ............................................................................................... 4 Key Features ............................................................................................................... 4 4.1. Hardware specification................................................................................... 5 INSTALLATIONS ......................................................................................................... 5 Get Familiar With The Buttons .................................................................................. 8 6.1. Keypad Button................................................................................................ 8 BASIC OPERATIONS .................................................................................................. 9 7.1. Make Phone call ............................................................................................ 9 7.1.1. Handset, Speakerphone and Headset Mode ......................................... 9 7.1.2. Completing Calls..................................................................................... 9 7.1.3. Making Calls using IP Addresses ......................................................... 10 7.1.4. Quick IP Call Mode ............................................................................... 11 7.2. ANSWERING PHONE CALLS .................................................................... 11 7.2.1. Receiving Calls ..................................................................................... 11 7.3. PHONE FUNCTIONS DURING A PHONE CALL ........................................ 12 7.3.1. Call Hold ............................................................................................... 12 7.3.2. Call Waiting and Call Flashing .............................................................. 12 7.3.3. Call Transfer ......................................................................................... 12 7.3.3.1 Blind Transfer ................................................................................ 12 7.3.3.2 Attended Transfer .......................................................................... 12 7.3.4. Conference Call .................................................................................... 13 7.3.5. Mute/Delete/Reject incoming calls ....................................................... 13 7.3.6. Voice Messages (Message Waiting Indicator) ..................................... 13 7.3.7. SMS (Short Messaging Service) .......................................................... 13 7.3.8. Do Not Disturb ...................................................................................... 14 7.4. CALL FEATURES ........................................................................................ 14 7.4.1. Call Features Tables ............................................................................. 14 7.4.2. XML Phonebook ................................................................................... 14 CONFIGURATION GUIDE ......................................................................................... 15 8.1. CONFIGURATION VIA KEYPAD ................................................................. 15 8.2. Configuring GL-VP-150 using Web Browser ............................................... 18 Copyright © 2009-2011 GigaLink Page 2 of 37 GL-VP-150 User Manual 8.2.1. Accessing the Web Configuration ........................................................ 18 8.2.2. User Programming and Configuration .................................................. 19 8.2.3. Passwords ............................................................................................ 19 8.2.4. Configuration Options and Explanations .............................................. 19 8.2.4.1 Device Status ................................................................................ 19 8.2.4.2 Basic Options ................................................................................ 21 8.2.4.3 Super Options ............................................................................... 24 8.2.4.4 Account Options ......................................................................... 28 8.2.5. Saving the Configuration Changes....................................................... 35 8.2.6. Rebooting the GL-VP-150 .................................................................... 36 8.2.7. Configuration through a Central Server................................................ 36 9. SOFTWARE UPGRADE ............................................................................................ 36 10. RESTORE TO FACTORY DEFAULT SETTINGS ..................................................... 37 11. TECHNICAL SUPPORT CONTACT .......................................................................... 37 Copyright © 2009-2011 GigaLink Page 3 of 37 GL-VP-150 User Manual 1. WELCOME The IP PHONE GL-VP-150 is an internet telephone set that features superb audio quality, rich functionalities, high level of integration, and compactness. By converting analog voice for transmission over the internet, the IP Phone GL-VP-150 allows users with broadband internet connections to make calls to and from anywhere in the world. The IP PHONE GL-VP-150 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market 2. WHAT IS IN THE PACKAGE The GL-VP-150 package contains: One GL-VP-150 VoIP Phone One universal power supply One Ethernet cable 3. PRODUCT OVERVIEW 4. Key Features Support SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP, NTP, PPPoE, STUN, UPNP,TFTP, etc. Powerful Digital Signal Processing (DSP) technology to ensure superior audio quality Support various codecs including G.711 (PCM a-law and u-law), G.723.1 , G.729A, G.726. Support standard encryption and authentication (DIGEST using MD5, MD5-sess) Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS) Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise Generation), Acoustic Echo Cancellation (AEC) with Acoustic Gain Copyright © 2009-2011 GigaLink Page 4 of 37 GL-VP-150 User Manual Control(AGC) for speakerphone mode. Support automated provisioning for mass deployment ,RTP and TLS (pending)for security protection Support automated NAT traversal without manual manipulation of firewall/NAT Support numeric Caller ID Display, Hold, Transfer, Forward, 3-way Conference, in-band and out-of-band DTMF, Download Phone Book(XML, up to 120 items), Call Waiting, Call Log, Off-hook Auto Dial, Auto Answer, Downloadable Ringtones, SMS,Direct IP Call, Intercom, Paging, Pick up. Support syslog, full duplex hands-free speakerphone with advanced acoustic echo cancellation, redial, volume control, voice mail with indicator, downloadable ring tones. Provide easy configuration through manual operation (phone keypad), Web interface or automated centralized configuration file via TFTP or HTTP Support 5 navigation/menu/volume keys, 13 dedicated function keys for: HOLD, SPEAKERPHONE, MUTE, TRANSFER, CONFERENCE, and MESSAGE (with message indicator), 6 SPEED KEYS. Support multi-language: English, Chinese, Japan, etc Feature Highlights 80×39mm LCD with back-lit,support 4 lines with 16 characters every line dual switched audio –sensing 10/100Mbps network ports. Support headset jack Support xml phone book, SMS etc. 4.1. Hardware specification Model LAN interface PC interface Universal switching power supply Dimension Weight Temperature Humidity GL-VP-150 1x RJ45 100Base-T 1x RJ45 100Base-T Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA CE/FCC/UL certification 215 x 165 x 70 mm (L x W x H) 0.9kg 40 – 130 F 5 – 45 C 10 - 90% 5. INSTALLATIONS Following are the steps to install a GL-VP-150 : Insert power adapter into back of the phone and connect it to a power outlet Connect internet cable from back of the phone (WAN Port) to broadband modem, router, Copyright © 2009-2011 GigaLink Page 5 of 37 GL-VP-150 User Manual hub, or switch Connect internet cable from back of the phone (PC Port) to a PC. SAFETY COMPLIANCES The GL-VP-150 phone complies with FCC/CE and various safety standards. The GL-VP-150 power adaptor is compliant with the UL standard. Only use the universal power adaptor provided with the GL-VP-150 package. The manufacturer‟s warranty does not cover damages to the phone caused by unsupported power adaptors. WARRANTY If you purchased your GL-VP-150 from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from GigaLink technologies, contact your GigaLink‟s Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. GigaLink reserves the right to remedy warranty policy without prior notification. Headset Jack Power Jack PC LAN Power Jack PC 5V DC power port; UL Certified 10/100Mbps RJ-45 ports for PC (downlink) connection. LAN Headset Jack 10/100Mbps RJ-45 port for LAN (uplink) connection. 3.5mm Copyright © 2009-2011 GigaLink Page 6 of 37 GL-VP-150 User Manual GL-VP-150 interface wiring schema: Note: GL-VP-150 use 3.5mm headset. Copyright © 2009-2011 GigaLink Page 7 of 37 GL-VP-150 User Manual 6. Get Familiar With The Buttons 6.1. Keypad Button Kepad Buttons Kepad Buttons Definitions Return to the last screen and shortcut key for phone book. Scroll to previous menu/submenu selection, or rise the volume of the loudhailer Enter Keypad Configuration “MENU” mode when phone is in IDLE mode. Use as ENTER key when in Keypad Configuration. Scroll to next menu/submenu selection, or lower the volume of the loudhailer Go to the next screen and shortcut key for Dialed calls. Enter to retrieve voice mails or other messages Copyright © 2009-2011 GigaLink Page 8 of 37 GL-VP-150 User Manual 0 - 9, *(.), # To input: numbers, *(.), # TRNF Transfer the present call to another number HOLD Hold the present call for the moment FLASH Swith the call CONF # and SEND Brings phonebook on screen Delete the call history, voice message, input keys, Reject Call,Mute,etc. Conference call for three sides Press SEND to dial a new number or redial the last number dialed. Press send button to send a call immediately before “no key entry timeout” value Expires Enable/Disable hands-free speaker mode Speed key buttons Short cut of register call 7. BASIC OPERATIONS 7.1. 7.1.1. Make Phone call Handset, Speakerphone and Headset Mode Handset can be toggled between Speaker and Headset. To switch between Handset and Speaker/Headset, press the SPEAKER button. 7.1.2. Completing Calls There are four ways to complete a call: DIAL: To make a phone call. • Take Handset/SPEAKER/Headset off-hook • The phone will have a dial tone and the LCD display the “Dail”. • Enter the phone number • Press the SEND key REDIAL: To redial the last dialed phone number. Copyright © 2009-2011 GigaLink Page 9 of 37 GL-VP-150 User Manual When redialing the phone will use the same SIP account as was used for the last call. • Take Handset/SPEAKER/Headset off-hook or • Press the # or SEND button USING THE CALL HISTORY: To call the a phone number in the phone‟s history When using the call history, the phone will use the same SIP account as was used for the last call/call attempt. Thus, when returning a call made to the third SIP account, the phone will use the third SIP account return the call. •Press the MENU button to bring up the Main Menu. •Select Call History and then “Received Calls”, “Missed Calls” or “Dialed Calls” depending on your needs • Select phone number using the arrow keys • Press OK to select • Press OK again to dial. USING THE PHONEBOOK: Calling a phone in from the phone‟s phonebook. • Go to the phonebook by: . Pressing the left arrow button (at idle or talking status), or Pressing the menu button and Selecting “Phone book” and Press MENU • Select the phone number by using the arrow keys • Press OK so select • Press OK again to dial. 7.1.3. Making Calls using IP Addresses Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: • Both phones have public IP addresses, or • Both phones are on a same LAN/VPN using private or public IP addresses, or • Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ) To make a direct IP call, please follow these steps: 1. Press MENU button to bring up MAIN MENU. 2. Select “Direct IP Call” using the arrow-keys. 3. Press OK to select. Copyright © 2009-2011 GigaLink Page 10 of 37 GL-VP-150 User Manual 4. Input the 12-digit target IP address. (Please see example below). 5. Press OK key to initiate call. To make a quick IP call, please see next section. For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.168.1.60:5062), input the following: 192*168*1*60*5062 - The “ * ” key represent the dot“.” And colon “:”. Press OK to dial out 7.1.4. Quick IP Call Mode The GL-VP-150 also supports Quick IP call mode. This enables the phone to make direct IP-calls, using only the last few digits (last octet) of the target phone‟s IP-number. This is possible only if both phones are in under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server. Controlled static IP usage is recommended. For example: 192.168.0.2 calling 192.168.0.3 -- dial *473 follow by SEND or # 192.168.0.2 calling 192.168.0.23 -- dial *4723 follow by SEND or # 192.168.0.2 calling 192.168.0.123 -- dial *47123 follow by SEND or # 192.168.0.2: dial *473 and *4703 and *47003 results in the same call -- call 192.168.0.3 NOTE: If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IPIP call will also use STUN. Configure the “Use Random Port” to “NO” when completing Direct IP calls. 7.2. ANSWERING PHONE CALLS 7.2.1. Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. The LCD will display the caller‟s. Answer call by taking Handset/SPEAKER/Headset off hook or pressing SPEAKER. 2. Incoming multiple calls: When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing the FLASH key. The current active call will be put on hold. Copyright © 2009-2011 GigaLink Page 11 of 37 GL-VP-150 User Manual 7.3. PHONE FUNCTIONS DURING A PHONE CALL 7.3.1. Call Hold While in conversation, pressing the “Hold” button will put the remote end on hold. Pressing the “Hold” button again will release the previously Hold state and resume the bi-directional media. 7.3.2. Call Waiting and Call Flashing If call waiting feature is enabled, while the user is in a conversation, he will hear a special stutter tone if there is another incoming call. User then can press FLASH button to put the current call party on hold automatically and switch to the other call. Pressing flash button toggles between two active calls. 7.3.3. Call Transfer GL-VP-150 supports both blind and attended call transfer. Each is easy to use. Use blind transfer if you want to transfer a call without speaking with someone first; use attended transfer if you want to speak with the someone prior to transferring call. 7.3.3.1 Blind Transfer Transfer an active call to a third party without announcement. Press the TRANSFER button and wait for a dial tone. Dial the third party‟s phone number followed by the SEND button. NOTE: The “Enable Call Feature” must be configured to “Yes” in the web configuration page to enable this feature. 7.3.3.2 Attended Transfer Transfer an active call to a third party with attended. Press Flash button and make a call and automatically place the ACTIVE call on HOLD. Once the call is established, hang up to transfer the call. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account. Copyright © 2009-2011 GigaLink Page 12 of 37 GL-VP-150 User Manual 7.3.4. Conference Call GL-VP-150 phone supports 3-way conference. Assuming that call party A and B are in conversation. A wants to bring C in a conference: A presses the “CONFERENCE” button to get a dial tone and put B on hold A dials C‟s number then “SEND” key to make the call If C answers the call, then A presses “CONFERENCE” button to bring B, C in the conference. If C does not answer the call, A can press FLASH back to talk to B. NOTE: During the conference, if B or C drops the call, the remaining two parties can still talk. However, if A the conference initiator hangs up, all calls will be terminated. 7.3.5. Mute/Delete/Reject incoming calls 1. Press the button to enable/disable muting the microphone. 2. The “Line Status Indicator” will show “LINEx: SPEAKING” or “LINEx: MUTE” to indicate whether the microphone is muted. NOTE: Pressing button for an incoming call will reject the call. button also functions as delete key when user wish to delete the last entered digit. 7.3.6. Voice Messages (Message Waiting Indicator) A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Press the MSG button to retrieve the message. An IVR will prompt the user through the process of message retrieval. NOTE:Account requires a voicemail portal number to be configured in the “voicemail user id” field. 7.3.7. SMS (Short Messaging Service) The sms can only be used if the SERVER/PBX supports this feature. If the phone has received a sms, the LCD screen will display the NEW IM. Press the MENU key, and select the Instand Message, and press OK, the you can check the Input message. Copyright © 2009-2011 GigaLink Page 13 of 37 GL-VP-150 User Manual 7.3.8. Do Not Disturb The “DND” functinon can be set at config menu to set phone to „do not disturb‟ (it will be on the screen). The phone will not ring and send caller directly to voicemail. 7.4. CALL FEATURES 7.4.1. Call Features Tables Following table shows the call features of GL-VP-150 : Key Call Features *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *50 Disable Call Waiting (for all subsequent calls) *51 Enable Call Waiting (for all subsequent calls) *70 Disable Call Waiting. (Per Call) *71 Enable Call Waiting (Per Call) *72 Unconditional Call Forward. To use this feature, dial “*72” and get the dial tone. Then dial the forward number and “#” for a dial tone, then hang up. *73 Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73” and get the dial tone, then hang up. *90 Busy Call Forward. To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” for a dial tone, then hang up. *91 Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91” and get the dial tone, then hang up. *92 Delayed Call Forward. To use this feature, dial “*92” and get the dial tone. Dial the forward number and “#” for a dial tone and then hang up. *93 Cancel Delayed Call Forward. To cancel this feature, dial “*93”, get the dial tone, and then hang up. Flash/Hook call waiting indication. When in conversation without an incoming call, this action will switch to a new channel to make a new call. 7.4.2. XML Phonebook The GL-VP-150 supports a download XML phonebook. Copyright © 2009-2011 GigaLink Page 14 of 37 GL-VP-150 User Manual 8. CONFIGURATION GUIDE 8.1. CONFIGURATION VIA KEYPAD To enter the MENU, press the central button. Navigate the menu by using the arrow keys: up/down and left/right. Call History Displays histories of incoming, dialed and missed calls. Phone Book Displays the New Entry and you can download the phonebook. Status Displays the network status, account statuses, software version and MAC-address of the phone. Instant Message Goes to instant messages Direct IP Call Displays the ip call options menu Config Press Menu button to display the configuration selections: • Network To enable/disable DHCP. To setup IP-address, Net mask and Gateway address • Account • Upgrade In this menu setting regarding the firmware server and configure server can be changed. It also enables the user to make the phone attempt to download new firmware. • Factory Reset Press Menu button and the Confirm Factory Reset to reset FACTORY DEFAULT setting. Do not use Factory Reset unless you want to restore factory settings Press „‟ to return the main menu. Preference Press Menu button to enter this sub menu including • Ring Tone Choose different ring tones in the “Ring Tone” menu. Copyright © 2009-2011 GigaLink Page 15 of 37 GL-VP-150 User Manual • Ring Volume Press Menu button to hear the selected ring volume, press „‟ or ‟‟ to hear and adjust the ring tone volume.. Press „‟ to return to the main menu. Factory Functions Press Menu to display the factory function items including • Audio Loopback Speak into the handset. If you hear your voice in the handset, your audio works fine. • Diagnostic Mode All LEDs will light up Press any key on the keypad, to display the button name in the LCD. Lift and put back the handset. Press „‟ to return to the main menu. Reboot Press Menu button to reboot the device And choose Confirm Reboot or Cancel Reboot. The main configuration menu is the Config menu. This menu consists of four submenus that allow you to configure and display information about the Unicore5001. Table 5 shows the available menus and their uses. Configuration Menus and Their Functions option Network Account Upgrade Factory Reset Used To assign network settings such as the IP Mode, IP, Netmask and Gateway assign Account information such as the SIP Proxy, Outbound Proxy, User ID, Auth ID, Password, User Name, Audio, Confirm Save, Return & Cancel. assign Upgrade Settings such as the Firmware Server, Configure Server, Upgrade Via. Choose whether to restore factory settings Navigating the Menus Copyright © 2009-2011 GigaLink Page 16 of 37 GL-VP-150 User Manual The following information will help you understand the interface for the configuration menus. Press the MENU key to access the Setup menu. Use the ▲ and ▼ keys to scroll through the menu choices. When the desired menu option is indicated by →, press the MENU key again to select the indicated option. Press the to return to the previous screen. Network Setting The Network Setting sub-menu is used to assign network settings such as the IP Mode, IP, Netmask and Gateway. All sub-menus under Network Setting are password protected and can be altered only by an administrator. Users may view the information but not change it. Step1: Press the MENU key to enter the Setup menu Step2: Choose the Config sub-menu and press MENU again. Step3: Choose the Network sub-menu and press MENU Step4: Chooose the IP Mode sub-menu and press MENU Step5: Use the ▼ and ▲ keys to choose the mode you want Then press to go to the sub-menu IP Mode, and config IP, Netmask, Gateway as above. IP display the IP address at the moment, you can input new IP address while the DHCP is set OFF.(Press MENU key to return to the previous screen.) Account Setting The Account Setting sub-menu is used to assign Account information such as the SIP Proxy, Outbound Proxy, User ID, Auth ID, Password, User Name, Audio, Confirm Save and Return & Cancel. Step1: Return to the Config sub-menu Step2: Choose the Acct sub-menu and press MENU again. Step3: Choose the SIP Proxy sub-menu and press MENU again. Step4: Input the valid SIP proxy server and press MENU key to return to the previous screen. You can config Outbound Proxy, User ID, Auth ID, Password, User Name, Audio as Copyright © 2009-2011 GigaLink Page 17 of 37 GL-VP-150 User Manual above.(the specifications of these can be found from 8.2.4.4 Account Options) and choose Confirm Save or Return & Cancel after you finish configuration. Upgrade Setting The Upgrade Setting sub-menu is used to assign Upgrade Settings such as the Firmware Server, Configure Server and Upgrade Via. Step1: Return to the Config sub-menu. Step2: Choose the Upgrade sub-menu and press MENU again. Step3: Choose the Firmware Server sub-menu and press MENU again. Step4: Input the valid Firmware Server and press MENU key to return to the previous screen You can config Configure Server, Upgrade Via as above. (the specifications of these can be found from 8.2.4.3 Super Options ) Factory Reset Setting Step1: Return to the Config sub-menu. Step2: Choose the Factory Reset sub-menu and press MENU again. Step3:Choose Confirm Factory Reset or Cancel Factory Reset. 8.2. Configuring GL-VP-150 using Web Browser GL-VP-150 has embedded Web server and HTML pages that allow users to configure the GL-VP-150 through an easy-to-use Web browser interface such as Microsoft‟s Internet Explorer or Netscape browser. Below is a screen shot of the GL-VP-150 configuration page: 8.2.1. Accessing the Web Configuration The GL-VP-150 configuration page can be accessed via your web browser by entering the WAN IP address: http://192.168.0.13 Be sure that your PC is connected to the router/hub/switch directly . Copyright © 2009-2011 GigaLink Page 18 of 37 GL-VP-150 User Manual 8.2.2. User Programming and Configuration From your web browser, the GL-VP-150 will show the following login screen: Enter the password and click on the “Login” button 8.2.3. Passwords Passwords are case sensitive and all GL-VP devices come with factory default passwords as indicated below: Advanced User Password for access to Super User Options: admin End User Password for access to Basic User Options: 1234 8.2.4. Configuration Options and Explanations After a correct password is entered in the login screen, the embedded web server inside the GL-VP-150 will show the configuration page, which is explained in details below: 8.2.4.1 Device Status Device Status Copyright © 2009-2011 GigaLink Page 19 of 37 GL-VP-150 User Manual Options Meaning MAC Address The device ID, in HEX format.This is a very important ID for ISP troubleshooting. WAN IP Address This field shows IP address of GL-VP-150. Product Model Contains the product model info. Software Version .• Program: This is the main software (firmware) release number, always used to identify the software (firmware) system of the phone. • Boot: Booting code version number System Up Time Shows system up time since the last reboot. PPPoE Link Up Indicates whether the PPPoE connection is enabled (connected to a modem). NAT Indicates the type of NAT connection used by the GL-VP-150 via its WAN port. Based on STUN protocol. Shows several information regarding the individual FXS ports. Account Port Status Registratio DND n Account 1 Registered Forward Busy Delayed Forward Forward No Indicates whether account are registered to the related SIP server(s). Copyright © 2009-2011 GigaLink Page 20 of 37 GL-VP-150 User Manual 8.2.4.2 Basic Options BASIC OPTIONS SETTING Options Meaning Web Port Default is 80. IP Address There GL-VP-150 operates in two modes: 1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GL-VP-150 acquires its IP address from the first DHCP server it discovers on its LAN. The DHCP option is reserved for NAT router mode. To use the PPPoE feature, set the PPPoE account settings. The GL-VP-150 establishes a PPPoE session if any of the PPPoE fields are set. Copyright © 2009-2011 GigaLink Page 21 of 37 GL-VP-150 User Manual 2. Static IP mode: configure all of the following fields: IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary). These fields are set to zero by default. Speed Dail Key1~6 GL-VP-150 has define 6 speed dial keys. After you program numbers for this key. You can touch a speed dial key and then the call will be originated. Time Zone This parameter controls the date/time display according to the specified time zone. This parameter controls time displayed in daylight savings time. If set to “Yes”, then the displayed time will be 1 hour ahead of normal time. Daylight Savings Time The “Optional Rule” is configured to automatically adjust the Daylight Savings Time (DST) based on the rule set in this field. Rule Syntax: • start-time; end-time; saving • Both start-time and end-time have the same syntax: month, day, weekday, hour, minute o month: 1,2,3,..,12 (for Jan, Feb, .., Dec) o day: [+|-]1,2,3,..,31 o weekday: 1, 2, 3, .., 7 (for Mon, Tue, .., Sun), or 0 which means the daylight saving rule is not based on week days but based on the day of the month. o hour: hour (0-23), minute: minute (0-59) If “weekday” is 0, it means the date to start or end daylight saving is at exactly the given date. In that case, the “day” value must not be negative. If “weekday” is not zero and “day” is positive, then the daylight saving starts on the first “day” the iteration of the weekday (e.g.: 1st Sunday, 3rd Tuesday etc). If “weekday” is not zero and “day” is negative, then the daylight saving starts on the last “day” the iteration of the weekday (e.g.: last Sunday, 3rd last Tuesday etc). The saving is in the unit of minutes. The saving time may also be preceded by a negative (-) sign if subtraction is desired instead of addition. The default value is set for US, the “Automatic Daylight Saving Time Rule” shall be set to “3,2,7,2,0;11,1,7,2,0;60” Copyright © 2009-2011 GigaLink Page 22 of 37 GL-VP-150 User Manual Examples US/Canada where daylight saving time is applicable: 03,02,7,02,00;11,1,7,02,00;60 This means the daylight saving time starts from the second Sunday of March at 2AM and ends the first Sunday of November at 2AM. The saving is 60 minutes. BASIC OPTIONS SETTING Options Meaning Date Display Format Allow user to choose among the following three formats: Year-Month-Day Month-Day-Year Day-Month-Year Display info of LCD You can select displaying ip address or you can custimize it. Device Mode To use the device as a router or a bridge. Copyright © 2009-2011 GigaLink Page 23 of 37 GL-VP-150 User Manual LAN Subnet Mask Sets the LAN subnet mask. Default value is 255.255.255.0 LAN DHCP Base IP: Base IP for the LAN port which functions as a Gateway for the subnet. Default value is 192.168.22.1 DHCP IP Lease Time: Value is set in units of hours. Default value is 120hr (5 Days) The time IP address are assigned to the LAN clients DMZ IP: Forward all WAN IP traffic to a specific IP address if no matching port is used by GL-VP-150 itself or in the defined port forwarding Port Map Allow user to forward a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. End User Password This contains the password to access the Configuration Menu. This field is case sensitive. Web If set to “Yes”, the GL-VP-150 will respond to the PING Reply to ICMP on WAN command from other computers, but it also is vulnerable to port the DOS attack. Default is No. Wan Side Http Access If this parameter is set to “No”, the HTML configuration update via WAN port is disabled. 8.2.4.3 Super Options Copyright © 2009-2011 GigaLink Page 24 of 37 GL-VP-150 User Manual Super Options Setting Options Meaning Admin Password Administrator password. Only the administrator can access the “Super Options” and “Account Settings” page. Password field is purposely blank for security reasons after clicking update and saved. The maximum password length is 25 characters. STUN server is: IP address or Domain name of the STUN server. Keep-alive interval This parameter specifies how often the GL-VP-150 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Minimum value is 20 seconds. No Key Entry Timeout Default is 4 seconds. Layer3 Qos This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Layer2 Qos(VOIP) Value used for layer 2 VLAN tag. Default setting is blank Layer2 Qos (PC) Layer 2 QoS settings for LAN port device traffic. Default setting is blank. VLAN supported equipment is required if user needs to change these settings. Firmware Upgrade Support firmware upgrade via TFTP or HTTP, Support for Authenticating configuration file before accepting changes User specific URL for configuration file and firmware files Phonebook XML Enable the XML phonebook via TFTP or HTTP. Define XML server path and download speed. NTP server URI or IP address of the NTP (Network Time Protocol) server. Used by the phone to synchronize the date and time. Default is “No”. If set to “Yes”, configuration file would be Authenticate Conf File authenticated before acceptance. End user should use default setting. Copyright © 2009-2011 GigaLink Page 25 of 37 GL-VP-150 User Manual Super Options Setting Options Lock Keypad Update If set to “Yes”, the configuration update via keypad is disabled. Disable Prompt Default is No Voice Syslog Sever The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Syslog level Select the GL-VP-150 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3. sent or received SIP message (DEBUG level) 4. SIP message summary (INFO level) 5. inbound and outbound calls (INFO level) 6. registration status change (INFO level) 7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9. SLIC chip exception (WARNING and ERROR levels) 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog Copyright © 2009-2011 GigaLink Page 26 of 37 GL-VP-150 User Manual payload, it contains the following components: GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Download Device Configuration Used to download the change you have made. Distinctive Tone Caller ID must be configured. Select a Distinctive Ring Tone 1 through 3 for a particular Caller ID. The GL-VP-150 will ONLY use selected ring tones for particular Caller IDs. For all other calls, the GL-VP-150 will use System Ring Tone. When selected and no Caller ID is configured, the selected ring tone will be used for all incoming calls. Ring System Ring Tone System ring tone. Default is North American standard. Adjust system ring tone frequencies and cadences based on local telecom standard. Call Progress Tones Using these settings, users can configure ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; (Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing (“On time” in „ms‟) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Restore Configuration User can restore the before configuration from the configuration file saved at local pc Copyright © 2009-2011 GigaLink Page 27 of 37 GL-VP-150 User Manual 8.2.4.4 Account Options Account 1 Options Settings Options Meaning Account active When set to Yes the FXS port is activated SIP Server This field contains the URI string or the IP address (and port, if different from 5060) of the SIP proxy server. e.g., the following are some valid examples: sip.my-voip-provider.com, or sip:my-company-sip-server.com, or 192.168.1.200:5066 Outbound Proxy This field contains the URI string or the IP address (and port, if different from 5060) of the outbound proxy. If there is no outbound proxy, this field SHOULD be left blank. If not blank, all outgoing requests will be sent to this outbound proxy. NAT Traversal This parameter defines whether or not the GL-VP-150 NAT traversal mechanism is activated. If activated (by choosing “Yes”) and a STUN server is also specified, then the GL-VP-150 performs according to the STUN client specification. Using this mode, the embedded STUN client will detect if and what type of firewall/NAT is being used. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the GL-VP-150 will use its mapped public IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to “Yes” with no specified STUN server, the GL-VP-150 will periodically (every 20 seconds or so) send a blank UDP packet no payload data) to Copyright © 2009-2011 GigaLink Page 28 of 37 GL-VP-150 User Manual the SIP server to keep the “hole” on the NAT open. SIP User ID SIP service subscriber‟s User ID Authenticate ID SIP service subscriber‟s Authenticate ID. Can be identical to or different from SIP User ID Authenticate Password SIP service subscriber‟s account password Name SIP service subscriber‟s name which will be used for Caller ID display Use DNS SRV Default is No. If set to Yes the client will use DNS SRV for server lookup If the GL-VP-150 has an assigned PSTN telephone number, this User ID is Phone field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is Number set, a “user=phone” parameter will be attached to the “From” header in SIP request This parameter controls whether the GL-VP-150 needs to send REGISTER messages to the proxy server. The default setting is “Yes”. SIP Registration Unregister Reboot on Default is “No.” If set to “Yes”, then the SIP user will be unregistered on reboot. Register Expiration This parameter allows the user to specify the time frequency (in minutes) the GL-VP-150 refreshes its registration with the specified registrar. The default interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes (about 45 days). Default is No. If set to “Yes,” user can place outgoing calls even Outgoing call without when not registered (if allowed by ITSP) but is unable to receive Registration incoming calls. Local SIP port This parameter defines the local SIP port the GL-VP-150 will listen and transmit. The default value for FXS port is 5060. The default value for FXO port is 5062. Local RTP port This parameter defines the local RTP-RTCP port pair the GL-VP-150 will listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this port _value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2 for RTP and port_value+3 for its RTCP. The default value for FXS port is 5004. The default value for FXO port is 5008. Use Random Port This parameter, when set to Yes, will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GL-VP-150 are behind the same NAT. Refer-To Use Target Default is NO. If set to YES, then for Attended Transfer, the Contact “Refer-To” header uses the transferred target‟s Contact header Copyright © 2009-2011 GigaLink Page 29 of 37 GL-VP-150 User Manual information. Account 1 Options Settings Options Meaning DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833 DTMF in Audio Send DTMF as inband (in-audio). DTMF via RFC2833 Send DTMF via RTP (According to RFC 2833). DTMF via SIP INFO Send DTMF via SIP INFO message. Send Flash Event This parameter allows users to control whether to send an SIP NOTIFY message indicating the Flash event, or just to switch to the voice channel when users press the Flash key. Enable Call Features Default is No. If set to Yes, Call Forwarding & Do-Not-Disturb are supported locally Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook. Please note that only the user part of a SIP address needs to be entered here. The GL-VP-150 will automatically append the “@” and the host portion of the corresponding SIP address. Copyright © 2009-2011 GigaLink Page 30 of 37 GL-VP-150 User Manual Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. USE NAT IP NAT IP address used in SIP/SDP message. Default is blank. Disable call-waiting Default is No. Preferred Vocoder The GL-VP-150 supports up to 7 different Vocoder types including G.711 A-/U-law,G.723.1, G.726, G.728, G.729A/B, iLBC. Depending on the product model, some of these Vocoders may not be provided in standard release. Users can configure Vocoders in a preference list that will be included with the same preference order in SDP message. The first Vocoder in this list can be entered by choosing the appropriate option in “Choice 1”. Similarly, the last Vocoder in this list can be entered by choosing the appropriate option in “Choice 7”. This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP message) as a result of configuring this parameter. This parameter is associated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time. e.g., if the first vocoder is configured as G723 and the “Voice Frames per TX” is set to be 2, then the “ptime” value in the SDP message of an INVITE request will be 60ms Voice Frames per TX because each G723 voice frame contains 30ms of audio. Similarly, if this field is set to be 2 and if the first vocoder chosen is G729 or G711 or G726, then the “ptime” value in the SDP message of an INVITE request will be 20ms. If the configured voice frames per TX exceeds the maximum allowed value, the GL-VP-150 will use and save the maximum allowed value for the corresponding first vocoder choice. The maximum value for PCM is 10(x10ms) frames; for G726, it is 20 (x10ms) frames; for G723, it is 32 (x30ms) frames; for G729/G728, 64 (x10ms) and 64 (x2.5ms) frames respectively. G723 Rate This defines the encoding rate for G723 vocoder. By default, 6.3kbps rate is chosen. Copyright © 2009-2011 GigaLink Page 31 of 37 GL-VP-150 User Manual Account 1 Options Settings Options Meaning G726-16 Type Payload Default value is 98. Range is from 96 to 127. G726-24 Type Payload G726-40 Type Payload Default value is 99. Range is from 96 to 127. Default value is 103. Range is from 96 to 127. G729E Payload Type Default value is 102. Range is from 96 to 127. VAD Default is No. VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network. Symmetric RTP Default is No. When set to Yes the device will change the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. Jitter Buffer Type Select either Fixed or Adaptive based on network conditions. Jitter Buffer Length Select Low, Medium or High based on network conditions. Account Ring Tone There are 4 uniquely defined ring tones: • One (1) System Ring Tone: when selected, all calls will ring with system ring tone. • Three (3) Customer Ring Tones: when selected, incoming calls Copyright © 2009-2011 GigaLink Page 32 of 37 GL-VP-150 User Manual from designated account will play selected ring tone. Disable Call -Waiting Default is No. Disable Call –Waiting Default is No. This is to disable the stutter Call Waiting Tone Tone when a Call Waiting call arrives. The CWCID will still be displayed. Ring Timeout Incoming call will stop ringing when not picked up given a specific period of time. Early Dial Default is No. Use only if proxy supports 484 response Dial Plan Prefix Sets the prefix added to each dialed number Use # as Send Key This parameter allows users to configure the “#” key to be used as the “Send” (or “Dial”) key. If set to “Yes”, pressing this key will immediately trigger the sending of dialed string collected so far. In this case, this key is essentially equivalent to the “(Re)Dial” key. If set to “No”, this “#” key will then be included as part of the dial string to be sent out. Dial Plan Dial Plan Rules:1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 2. Grammar: x - any digit from 0-9; a. xx+ - at least 2 digit number; b. ^ - exclude; c. [3-5] - any digit of 3, 4, or 5; d. [147] - any digit 1, 4, or 7; e. <2=011> - replace digit 2 with 011 when dialing • Example 1: {[369]11 | 1617xxxxxxx} – Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617 • Example 2: {^1900x+ | <=1617>xxxxxxx} – Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers • Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} – Allow any length of number with leading digit 2 and 10 digit-numbers of leading digit 1 and leading exchange number between 2 and 9; If leading digit is 2, replace leading digit 2 with 011 before dialing 3. Default: Outgoing - {x+} Subscribe for MWI Default is No. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be sent periodically. Copyright © 2009-2011 GigaLink Page 33 of 37 GL-VP-150 User Manual Account 1 Options Settings Options Meaning Send Anonymous If this parameter is set to “Yes”, the “From” header in outgoing INVITE message will be set to anonymous, essentially blocking the Caller ID from displaying. Anonymous Rejection Call Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Busy message. Sesstion Expiration The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session intervaexpires, if there is no refresh via a UPDATE or re-INVITE message, the session is terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Copyright © 2009-2011 GigaLink Page 34 of 37 GL-VP-150 User Manual Defines the minimum session expiration (in seconds). Default is 90 seconds. Min-SE Caller Timer Request If set to “Yes”, the phone will use session timer when it makes outbound calls if remote party supports session timer. Callee Request Timer If selecting “Yes”, the phone will use session timer when it receives inbound calls with session timer request. Force Timer If set to “Yes”, the phone will use session timer even if the remote party does not support this feature. If set to “No”, the session timer is enabled only when the remote party supports this feature. To turn off Session Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer. UAC Refresher Specify As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher. UAS Refresher Specify As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Force Invite Session Timer can be refreshed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh the session timer. Special Feature Default is Standard. Choose the selection to meet some special requirements from Soft Switch vendors like Lucent FS5000 Simple Endpoint, CBCOM, etc. 8.2.5. Saving the Configuration Changes Once a change is made, users should click on the “SaveSet” button in the Configuration page, as follow: The GL-VP-150 will then display the following screen to confirm that the changes have been saved. Please allow 5 to 10 seconds before rebooting the device. Copyright © 2009-2011 GigaLink Page 35 of 37 GL-VP-150 User Manual 8.2.6. Rebooting the GL-VP-150 You can reboot the GL-VP-150 by clicking on the “Reboot” button after each update to the configuration page. Alternatively, you can reboot by unplugging the power supply of the GL-VP-150 and then powering it on again. If your GL-VP-150 ever becomes “stuck” or un-responsive, you can unplug the power supply to reboot it. Frequent rebooting by unplugging the power supply is not recommended and should not be necessary. 8.2.7. Configuration through a Central Server GL-VP-150 devices can be automatically configured from a central provisioning system. When GL-VP-150 boots up, it will send TFTP or HTTP request to download configuration files. There are two configuration files, one is “cfg.txt” and the other is“cfg001fc1xxxxxx”, where “001fc1xxxxxx” is the MAC address of the GL-VP-150. For more information regarding configuration file format, please refer to the related technical documentation. The configuration file can be downloaded via TFTP or HTTP from the central server. A service provider or an enterprise with large deployment of GL-VP-150s can easily manage the configuration and service provisioning of individual devices remotely and automatically from a central server. The central provisioning system uses enhanced (NAT friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual GL-VP-150 for firmware upgrade, etc. 9. SOFTWARE UPGRADE To upgrade software, GL-VP-150 can be configured with a TFTP server where the new code image is located. The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address. It is recommended to set the TFTP server address in either a public IP address or on the same LAN with the GL-VP-150. There are two ways to set up the TFTP server to upgrade the firmware, namely through voice menu prompt or via the GL-VP-150 ‟s Web configuration interface. To configure the TFTP server via voice prompt, follow section 8.1, once set up the TFTP IP address, power cycle the GL-VP-150, the firmware will be fetched once the GL-VP-150 boots up. To configure the TFTP server via the Web configuration interface, open up your browser to point at the IP address of the GL-VP-150. Input the admin password to enter the configuration screen. From there, enter the TFTP server address in the designated field towards the bottom of the configuration screen. Once the TFTP server is configured, please power cycle the GL-VP-150. TFTP process may take as long as 1 to 2 minutes over the Internet, or just 20+ seconds if it is performed on a LAN. Users are recommended to conduct TFTP upgrade in a Copyright © 2009-2011 GigaLink Page 36 of 37 GL-VP-150 User Manual controlled LAN environment if possible. For those who do not have a local TFTP server, GigaLink provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of GigaLink‟s Web site to obtain this TFTP server‟s IP address. NOTES: When GigaLink IP Phone boot up, it will send TFTP or HTTP request to download configuration files, there are two configuration files, one is “cfg.txt” and the other is “cfg001fc1xxxxxx”, where “001fc1xxxxxx” is the MAC address of the GL-VP-150 . These two files are for initial automatically provisioning purpose only, for normal TFTP or HTTP firmware upgrade, the following error messages in a TFTP or HTTP server log can be ignored. 10. RESTORE TO FACTORY DEFAULT SETTINGS Warning: Restoring to the factory default settings will delete all configuration information of the device. Steps to follow in restoring to factory default settings: Step1: Return to the Config sub-menu. Step2: Choose the Factory Reset sub-menu and press MENU again. Step3:Choose Confirm Factory Reset or Cancel Factory Reset. 11. TECHNICAL SUPPORT CONTACT Email: [email protected] Copyright © 2009-2011 GigaLink Page 37 of 37