Download OQOOD Off-Plan Property Management Solution Property

Emirates Real Estate Solutions (ERES)
OQOOD Off-Plan Property Management Solution
Property Developers Guide
Version 1.1
http://www.oqood.ae/
Copyrights
© Emirates Real Estate Solutions (ERES) 2010. All Rights Reserved.
You may not redistribute, modify or reproduce any part of this document in
any form or by any means, without the express written permission of ERES.
ii
Contents
Overview .............................................................................................................................. 1
What is OQOOD? ............................................................................................................. 1
This User Guide ................................................................................................................ 1
Getting to Know OQOOD .................................................................................................... 2
Home Page ....................................................................................................................... 2
Main Page......................................................................................................................... 3
Participants ......................................................................................................................... 4
Add Person ....................................................................................................................... 4
Add Company ................................................................................................................... 6
List/Edit Participants.......................................................................................................... 7
Properties .......................................................................................................................... 10
Properties List ................................................................................................................. 10
Add Property (Villa) ......................................................................................................... 17
Add Unit .......................................................................................................................... 19
Property Termination ....................................................................................................... 20
Add Payment Plan .......................................................................................................... 22
Procedures ........................................................................................................................ 25
Procedures List ............................................................................................................... 25
Search for Property ......................................................................................................... 28
Sell ................................................................................................................................. 32
Lease to Own .................................................................................................................. 37
Sell with Mortgage........................................................................................................... 43
NOC.................................................................................................................................... 49
List NOC ......................................................................................................................... 49
Create New NOC ............................................................................................................ 50
Contracts ........................................................................................................................... 54
Contracts List .................................................................................................................. 54
Vouchers ........................................................................................................................... 57
Vouchers List .................................................................................................................. 57
Administration ................................................................................................................... 60
Add New Sub User .......................................................................................................... 60
Sub Users Accounts List ................................................................................................. 62
iii
Overview
1
The introduction of freehold ownership has sparked interest in improving
the real estate market in Dubai and identified the need for a registration
process for all off-plan properties and transactions. Oqood has been launched
in response to the foreseen needs for a comprehensive Off-Plan Properties
Management System.
What is OQOOD?
Over the last decade, off-plan property transactions have seen a tremendous
growth across the UAE, and particularly, in the Emirate of Dubai. Dubai
Land Department and Real Estate Regulatory Department (RERA) have
always sought to find a uniformed and centralized method for managing offplan property transactions and contracts.
Oqood is a powerful, flexible and easy to use off-plan property management
system, developed based on emerging technologies such as Oracle 10g and
Microsoft ASP.net. As the name suggests, Oqood, meaning “contracts” in
Arabic, aims to register all types of contracts between off-plan properties
developers and buyers. In addition to that, Oqood allows you to manage
your off-plan properties and participants within a simple framework and
user friendly bilingual Arabic-English interface.
Oqood monitors, automats and regulates off-plan properties market by
providing top-notch e-services and enforcing standards and best practices
gathered by Dubai Land Department over the last 50 years.
This User Guide
This user guide provides Property Developers with detailed instructions on
how to use the Oqood system from A to Z. It guides you through all system
modules including Participants, Properties, Procedures, NOC, Contracts,
Vouchers and the system Administration module. Read this manual
thoroughly before you start working on Oqood to get your work done faster
and more efficiently.
1
Getting to Know OQOOD
2
Oqood is a simple and easy to use system. There are no complicated menus
or screens. The overall design helps you to navigate to any functionality in
few steps only. Following the instructions in this guide is all what it takes to
perform your tasks successfully and with efficiently.
Home Page
Before you login to Oqood, take a moment and read more about the system
through our general information pages:
Enter your user name and password to login to Oqood.
Note: Make sure that you obtain new user name and password for the new
Oqood. Old accounts are not valid anymore. For any assistant, contact our
customer support center on the numbers shown above.
2
Main Page
Once you login to Oqood, you will notice that the main pages of all the
modules have the same structure. In the following, we will show you an
example of these main pages and will briefly describe its components:
3
Component
Description
Main Menu
Select an item from the main menu to navigate to one of the
system modules
Sub Menu
For every main menu item, a list of sub menu items appears to the
left of the main page.
Contact Us
Use our contact information to ask for assistant from our customer
support team
Application
Language
Click on Arabic (‫ )عربي‬link and switch to the Arabic interface of
Oqood
Chapter 2- Getting to Know OQOOD
Participants
3
The participants are the parties - whether they are individuals or companies that participate in any procedure performed on the application. In this
chapter, we will show you how to add a person or a company as a participant
and how to list participants to view or edit their details.
Click on one of the links (as shown below) and start adding your individual
or company participant:
Add Person
To add a person as a participant, click on Participants> Participants List and
click on the link Add New Person as show above:
1.
In the Persons Management screen, enter the following details:
a.
Person Details including the title, first and last name in Arabic and
English
b. Address and Contact Details including the mobile, land line and fax
numbers
c.
4
Personal Details including passport and residence details
2.
To save the participant details, click on Save and a confirmation message
will appear upon saving successfully. Click on Cancel to return to the
3.
5
main Participant Management screen
To cancel the operation, click on Cancel before saving
Chapter 3- Participants
Add Company
To add a company as a participant, click on Participants>Participants List
and click on the link on the top of the page as show below:
1.
In the Companies Management screen, enter the following details:
a.
Company Details as per the trade license
b. Contact Person Details, the first point of contact in the company
c.
Address and Contact Details including phone numbers, fax, email
and exact location
2.
To save the participant details, click on Save and a confirmation message
will appear upon saving successfully. Click on Cancel to return to the
3.
6
main Participant Management screen
To cancel the operation, click on Cancel before saving
Chapter 3- Participants
List/Edit Participants
To search for a participant, click on Participants>Participants List and enter
one of more of the following search criteria:
1.
Enter the participant Name
2.
Enter the participant Type: Person or Company
3.
Enter the participant Phone Number
4.
Enter the participant Mobile
5.
Enter the Developer Name that this participant is associated with (the
developer who has added this participant to Oqood)
6.
Enter the developer License Number
7.
Enter the participant Passport Number
8.
Enter the participant National ID
9.
Enter the contract details (a contract in which the participant is involved):
a.
Contract Number
b. Contract Year: select a date from the calendar
10. Select the participant Nationality
11. Select the Property Type (participants to be retrieved were parties in a
procedure performed on this type of properties)
12. Click on Search and the search result will be displayed as show below:
7
Chapter 3- Participants
13. Click on the name of the participant and one of the following screens will
appear:
a.
If the participant you are searching for is associated with your
development company (in other words, the participant was added by
a user belong to your company), then you will be able to edit all the
participant information as show below:
i.
Make your changes and click on Save. A confirmation
message will appear upon saving successfully. Click on
Cancel to return to the main Participant Management screen
ii.
To cancel the editing operation, click on Cancel before saving
the changes
8
Chapter 3- Participants
b. If the participant you are searching for is associated with another
development company (in other words, the participant was added by
a user belongs to another company), then you will only be able to
view the participant information as show below:
Note: Contact information will not be display to preserve confidentiality
9
Chapter 3- Participants
Properties
4
In this chapter we will guide you through the Properties module and show
you how you can add new properties and manage the existing ones by
editing their details, adding payment plans and submitting termination
requests to release sold properties. It is worth mentioning here that adding a
payment plan is a prerequisite for performing any procedure on any of the
approved properties.
Properties List
To search for a property, click on Properties>Properties List and select one of
the following search methods to retrieve your properties:
Basic Search
1.
Select the Project Name to which the property belongs
2.
Enter the Property Number
3.
Enter the Property Type:
a.
Building
b. Villa
4.
Select the Property Status
a.
Approved
b. Not approved
10
Advanced Search
5.
Select the Sell Type of the procedure that was performed on the property
(make sure that a project is selected before you select the sell type)
a.
Sell
b. Lease to Own
6.
Enter the details of any contract that was issued as part of any procedure
performed on the property (make sure that you select the property type
from the basic search criteria to retrieve a unique contract)
a.
Contract Number
b. Contract Year
7.
Enter the details of any participant who was a party in any of the
procedures performed on the property:
a.
Contact Name
b. Mobile
c.
Address
d. Telephone
e.
Email
f.
Emirates
g. Nationality
h. Passport No.
i.
11
National ID
Chapter 4- Properties
8.
Click on Search and perform one of the following actions:
a.
12
View/Edit Details: To view the details of the property, click on
Details under View Details column and the Add/Edit Property
screen will appear:
i.
If the property is not approved, you will be able to edit its
details. Edit the property details –if needed- and click on
Save to save the changes.
Chapter 4- Properties
ii.
13
If the property is approved, you will only be able to view its
details in a read-only mode screen. If you need to edit
approved property details, then visit DLD and request a
Property Modification.
Chapter 4- Properties
b. View History: To view the history of the property, click on History
under View Details column and a new window will appear with a
list of all the procedures that have been done on the property.
i.
c.
14
To show the parties of all the listed procedures, click on
Show all Procedure Parties link
ii.
To show the parties of a specific procedure, click on Show
Parties link next to the procedure
iii.
To show the details of a procedure, click on the procedure
year/number and a new window will open with all the
procedure details
iv.
To print the contract (for procedures end with a contract),
click on Print Contract
v.
To print the procedure details, click on Print Procedure
Add Units: If the building has no units, then click on Add Unit
under Unit Count column and Add/Edit Unit screen will appear.
Refer to Add Property section for more details on how to add a new
unit.
Chapter 4- Properties
d. Show Units: If the building contains units, then click on the unit
count and the Units Lists screen will open:
15
Chapter 4- Properties
i.
View/Edit Details: To view the details of a unit, click on
Details (for that particular unit) under View Details column
and the Add/Edit Unit screen will appear:

i.
16
If the unit is not approved, you will be able to edit its
details. Edit the unit details –if needed- and click on
Save to save the changes. To cancel the operation,
click on Cancel.
If the unit is approved, you will only be able to view its
details in a read-only screen. If you need to edit approved
property details, then visit DLD and request a Property
Modification.
Chapter 4- Properties
ii.
17
View History: To view the history of the unit, click on
History under View Details column and a new window will
appear with all the procedures that have been done on the
unit.
Chapter 4- Properties
Add Property (Villa)
To add a property, click on Properties>Properties List and then click on the
Add New link on top of the Properties List screen (as shown above in
Property List Section). In Add/Edit Property screen, enter the following
details:
Land Details
1.
Select the Project Name
2.
Select the Land number and all other land details will automatically
appear
Property Details
3.
Enter the Property Number
4.
Enter the villa Address
5.
Select the Sub Type of the villa
6.
Enter the Number of Floors
7.
Enter the Number of Parking lots
8.
Select the Completion Date
9.
Enter the Actual Area (in Sq Ft) of the villa
10. Enter the Number of the villa’s Rooms
11. Click on Save to save the details and the following conformation message
will be displayed:
12. Click on Cancel to go back to the main screen
Note: Buildings can be added through DLD only
18
Chapter 4- Properties
Add Unit
To add a unit to one of your existing buildings, then click on Properties>
Properties List and search for a specific building as illustrated above in
Properties List section.
-
If your building doesn’t contain any units, then click on Add Unit under
Unit Count column in the search results screen
-
If your building already contains units, then click on the number of units
under Units Count column and click on the Add New link on top of the
Units List screen
Once you reach to Add/Edit Unit screen, follow the next steps to add a unit
to the selected building:
1.
Enter the Unit Number
2.
Select the Unit Type
3.
Enter the Number of Rooms
4.
Enter the Floor Number
5.
Enter the Balcony Area
6.
Enter the Common Area
7.
Enter the Total Area of the unit
8.
The Suit Area will be calculated automatically once the Balcony,
Common and Total Area fields are filled
9.
Enter the number of the Parking lots allocated for this unit
10. Click on Save to save the unit details and the following confirmation will
be displayed:
11. Click on Cancel to return back to the main screen
19
Chapter 4- Properties
Property Termination
To terminate a property, click on Properties>Property/Unit Termination and
search for a property as illustrated in Properties List section:
Note: Make sure that at least one procedure has been performed on the
property to be terminated. Properties with no procedures are not allowed to
be terminated.
Once the property/unit termination procedure screen appears, follow the
next steps to terminate the selected unit or villa:
1.
Upload the required documents for the termination procedure as shown
below (you need to upload at least one document in every section):
a. Click on Browse and select the Screenpoint document from your
local drive
b. Click on Browse and select the Undertaking Letter from your local
drive
c. Click on Browse and select the Last Reminder document from your
local drive
20
Chapter 4- Properties
2.
Click on Save to save the attached documents and the following screen
with a confirmation message will appear:
3.
To review the attached document(s), click on the document link
4.
Once your reached to the above screen, you will have two options:
a. To go on with your request, click on Cancel and the application will
take you back to the main termination screen
b. To cancel the termination request before it is submitted to DLD, click
on Cancel Procedure
Note: All termination requests will be in pending status waiting for DLD
approval.
Note: Cancelled termination requests will appear in the property history and
Procedures Lists screen as a Property Termination Procedure and its status
will be Cancelled.
21
Chapter 4- Properties
Add Payment Plan
To add a payment plan for a property (villa or unit), click on Properties>Add
Payment Plan and search for your property as illustrated in Properties List
section.
-
If you are adding a payment plan for a villa, then click on Create
Payment Plan under Actions column in the search results.
-
If you are adding a payment plan for a unit, then click on the number of
units under Units Count column and the Units List screen will appear
with a list of units that belongs to the selected building. If you like to
fitter the search results further, use the search criteria in Units List
screen. For a specific unit, click on Create Payment Plan under Actions
column.
Note: Payment plans can be added for units and villas only.
Once you reach to Create Payment Plan screen, follow the next steps to add a
payment plan for the selected villa or unit:
22
1.
Click on Add New Row button to add the first installment details
2.
Select the Payment Date
3.
Enter the Payment Amount
4.
Enter the payment Percentage of the total payment amount
5.
Specify whether the amount is paid or unpaid
6.
7.
To add more installments, repeat the steps 1-5 as many times as needed
To delete a row, click on Remove link next to a specific row
Chapter 4- Properties
8.
Enter your Remarks on the payment plan
9.
Click on Save to save the payment details and as conformation message
will appear as the following:
23
Chapter 4- Properties
10. Click on Print to print the payment plan. The payment plan report will
be displayed in a new window:
a.
To export the payment plan to an external file, then select a format
from the list and click on Export. The file download dialog box will
appear:
i.
Click on Open to open the file
ii.
Click on Save to save the report on your local drive
iii.
Click on Cancel to close the dialog
b. To print the payment plan without saving in on your local drive,
click on the printer icon as shown above and select your printing
preferences
c.
If the report consists of more than one page, then use the arrows on
top on the report screen to navigate to other pages
d. Click on Close to close the payment plan report window
24
Chapter 4- Properties
Procedures
5
The Procedures module is the main component of this application. All other
modules serve this module to achieve its main function which is to perform
various types of procedures on off-plan properties. This chapter provides you
with detailed instructions on how to perform the following Procedures: Sell,
Lease to Own, NOC and Sell with Mortgage. All procedures require DLD
approval first so that the contracts and certificates issued from the system are
considered officially valid.
Before you start
It is important to always remember that procedures can be performed on
properties that satisfy the following conditions
-
Properties must be approved by DLD first
-
Procedures can be performed on villas and units only
All properties must have a payment plan
In addition to that, you need to always be sure that you have enough balance
in your prepaid account before carrying out any procedure. You can always
top-up your account through DLD.
Procedures List
To search for a procedure you have already performed earlier, and view its
details, click on Procedures> Procedures List and enter any of the following
search criteria to filter the results:
1.
Procedure Number and Procedure Year: usually appear linked together
2.
in this format: procedure number/procedure year
Procedure Type: Some of the procedure listed here will be performed by
DLD only while others can be performed by the developers and DLD at
the same:
Note: You will be able to view the details of the procedures performed by
you and not those performed by DLD. Only a summary of the DLD
procedures will be displayed.
25
a.
NOC Procedure
b. Sell - Pre registration: search will retrieve all Sell procedures
c.
including those performed as part of Sell with Mortgage procedures
Mortgage Pre-Registration: Search will retrieve all Mortgage
procedures including those performed as part of Sell with Mortgage
procedures
d. Lease to Own Pre-Registration
e.
Property Termination Procedure
f.
Grant Pre-Registration (Done by DLD)
g. Mortgage Release Pre-Registration (Done by DLD)
h. Lease to Own Release Pre-Registration (Done by DLD)
i.
Property Approval Procedure (Done by DLD)
j.
Property Modification (Done by DLD)
k. Procedure Cancellation (Done by DLD)
l.
3.
Procedure Modification (Done by DLD)
Procedure Status:
a.
Pending: Procedures that have been submitted and not yet approved
by DLD
b. Audited: Procedures that have been audited and saved by DLD but
c.
not yet approved
Completed: Procedures that have been approved by DLD
d. Cancelled: Procedure that have been cancelled by the developer or
DLD
4.
Contract Details: The contract that was issued as part of the procedure
a.
Contract Number
b. Contract Year
5.
Voucher Details: Any voucher that was issued for one of the procedure
parties
a. Voucher Number
b. Voucher Year
6.
Participant Details: Any of the participants who were involved in the
procedure
a. Participant Name
b. Participant Number
7.
Property Details: The property on which the procedure was performed
a. Property/Unit Number
b. Property Type: Villa or Unit
8.
Project Name: The project to which the property belongs
Click on Search to retrieve the procedures matching your search criteria:
26
Chapter 5- Procedures
To retrieve all the procedures, click on Search without specifying any of the
search criteria.
27
Chapter 5- Procedures
Search for Property
The first step before performing any procedure is to search for a property.
Click on Procedures and then click on the procedure link you want to
perform from the sub menu.
Choose whether you prefer to search for your property using the basic or the
advanced search and follow the next steps based on your choice:
Basic Search
1.
2.
3.
4.
28
Select the Project Name to which the property belongs
Enter the Property Number
Select the Property Type:
a. Building
b. Villa
Select the Property Status
a. Approved
b. Not approved
Chapter 5- Procedures
Advanced Search
9.
Select the Sell Type of the procedure that was performed on the property
(make sure that a project is selected before you select the sell type)
a. Sell
b. Lease to Own
10. Enter the details of any contract that was issued as an output of any
procedure performed on the property (make sure that you select the
property type from the basic search criteria to retrieve a unique contract)
a. Contract Number
b. Contract Year
11. Enter the details of any participant who was a party in any of the
procedures performed on the property:
a. Contact Name
b. Mobile
c. Address
d. Telephone
e. Email
f. Emirates
g. Nationality
h. Passport No.
i. National ID
29
Chapter 5- Procedures
12. Click on Search and perform one of the following options:
a.
View/Edit Details: To view the details of the property, click on
Details under View Details column and the Add/Edit Property
screen will appear:
i.
If the property is not approved, then you will be able to edit
its details. Edit the property details –if needed- and click on
Save to save the changes.
ii.
If the property is approved, you will only be able to view its
details in a read-only mode screen.
b. View History: To view the history of the property, click on History
under View Details column and a new window will appear with a
list of all the procedures that have been done on the property. (More
details are illustrated in Properties list section in Chapter 4)
c.
Perform Action: Based on the procedure that you have chosen to
perform, click on the action (Sell, Lease To Own, NOC, Sell with
Mortgage) and follow the steps illustrated in the section of each
procedure below.
30
Chapter 5- Procedures
d. Show Units: If the building contains units, then click on the unit
count and the Units Lists screen will open:
i.
View/Edit Details: To view the details of a unit, click on
Details (for that particular unit) under View Details column
and the Add/Edit Unit screen will appear:

If the unit is not approved, you will be able to edit its
details. Edit the unit details –if needed- and click on
Save to save the changes.

If the unit is approved, you will only be able to view
its details in a read-only screen.
ii.
View History: To view the history of the unit, click on
History under View Details column and a new window will
appear with all the procedures that have been done on the
unit.
iii.
Perform Action: Based on the procedure that you have
chosen to perform, click on the action (Sell, Lease To Own,
NOC, Sell with Mortgage) and follow the steps illustrated in
the section of each procedure below.
31
Chapter 5- Procedures
Sell
To perform a sell procedure on a property, click on Procedures>Sell and
follow the next steps in details:
1.
Search for your property using the basic or advanced search (for more
details on the basic and advanced search criteria, refer to Search for
Property section above):
2.
Click on Sell under Actions column for one of the resulted properties
Remember! Sell procedures can be performed on villas and units only
32
Chapter 5- Procedures
3.
The seller will already be selected. To review the seller details, click on
the edit icon (
4.
)
Search for a buyer
a. Select the Type of the participant
b. Enter any of the other search criteria to filter the search results
c. If the buyer is not a participant in Oqood, then click on Add Person
or Add Company based on the type of the participant you want to
add. Follow the instructions as illustrated in Add Person/Company
sections in Participant chapter
d. If the buyers are available in Oqood as participants, then select the
check box next to one or more buyer(s) from the resulted participants
and click on Select button.
5.
To add more buyers, repeat step 5
6.
Enter the Area allocated for each buyer
Note: the total area allocated to the buyer(s) should be equal to the Actual
Area of the property (shown in Property Details above)
33
Chapter 5- Procedures
7.
To remove a buyer, click on (
8.
To edit a participant details, click on (
(
9.
) icon
) icon. Click on the refresh icon
) to retrieve the updated information to your list
Click on Next and the following screen will appear:
10. Select the Sell Date
11. Enter the Sell Price (in Dhs.)
12. Click on Next and the following screen will appear:
34
Chapter 5- Procedures
13. Select the Payee Name of the buyer fees
14. Select the Payee Name of the Seller fees
15. Click on Next. The last screen of the sell procedure will be displayed to
review all the details of the transaction and to attach the required
documents as shown below:
35
Chapter 5- Procedures
16. Click on Save to complete the transaction. A confirmation message will
be displayed to indicate that the procedure has been completed
successfully.
17. To go back to the previous step, click on Back
18. To cancel the operation, click on Cancel
Note: Once the transaction is saved, you will not be able to edit any of the
transaction details.
19. Click on the document links to show the uploaded documents
20. Click on Print Procedure and a report with the procedure details will be
displayed.
21. Click on Print Contract and the Contracts List screen with a list of
contracts related to this procedure will appear:
22. Click on View Details to view the contract details
Note: The procedure will be in Pending status until it is approved by DLD
upon the vouchers’ payment.
36
Chapter 5- Procedures
Lease to Own
To perform a Lease to Own procedure (Ejarah) on a property, click on
Procedures>Lease To Own and follow the next steps in details:
1.
Search for your property using the basic or advanced search (for more
details on the basic and advanced search criteria, refer to Search for
Property section above):
2.
Click on Lease To Own under Actions column for one of the resulted
properties
Remember! Lease to Own procedures can be performed on villas and units
only
37
Chapter 5- Procedures
3.
The seller will already be selected. To review the seller details, click on
the edit icon (
4.
)
Search for a buyer
a. Select the Type of the participant
b. Enter any of the other search criteria to filter the search results
c. If the buyer is not a participant in Oqood, then click on Add Person
or Add Company based on the type of the participant you want to
add. Follow the instructions as illustrated in Add Person/Company
sections in Participant chapter
d. If the buyers are available in Oqood as participants, then select the
check box next to one or more buyer(s) from the resulted participants
and click on Select button.
5.
38
To add more buyers, repeat step 5
Chapter 5- Procedures
6.
Search for a leasee by following the same steps of adding a buyer. Repeat
the same steps to add more leasees - if needed.
7.
Enter the Area allocated the buyer(s) and the leasee(s)
Note: the total area allocated to the buyer(s) and the total area allocated for
leasee should be equal to the Actual Area of the property (shown in Property
Details above)
8.
To remove a buyer or a leasee, click on (
9.
To edit a buyer or a leasee details, click on (
icon (
) icon
) icon. Click on the refresh
) to retrieve the updated information to your list.
Note: You’re allowed to edit the details of the participants you have added to
Oqood earlier. To edit other participants’ details, you should contact DLD.
39
Chapter 5- Procedures
10. Click on Next and the following screen will appear:
11. Full in the Lease To Own Details section
a.
Select the Sell Date
b. Enter the Sell Price (in Dhs.)
c.
Select the Lease Start Date
d. Select the Lease End Date
e.
Enter the Lease Price (in Dhs.)
12. Click on Next and the following screen will appear:
40
Chapter 5- Procedures
13. Select the Payee Name of the leasee fees
14. Select the Payee Name of the seller fees
15. Click on Next. The last screen of the sell procedure will be displayed to
review all the details of the transaction and to attach the required
documents as shown below:
41
Chapter 5- Procedures
16. Click on Save to complete the transaction. A confirmation message will
be displayed to indicate that the procedure has been completed
successfully.
17. To go back to the previous step, click on Back
18. To cancel the operation, click on Cancel
Note: Once the transaction is saved, you will not be able to edit any of the
transaction details.
19. Click on the document links to show the uploaded documents
20. Click on Print Procedure and a report with the procedure details will be
displayed.
21. Click on Print Contract and the Contracts List screen with a list of
contracts related to this procedure will appear:
22. Click on View Details to view the contract details
Note: The procedure will be in Pending status until it is approved by DLD
upon the vouchers’ payment.
42
Chapter 5- Procedures
Sell with Mortgage
To perform a Sell with Mortgage procedure on a property, click on
Procedures>Lease To Own and follow the next steps in details:
1.
Search for your property using the basic or advanced search (for more
details on the basic and advanced search criteria, refer to Search for
Property section above):
2.
Click on Sell with Mortgage under Actions column for one of the
resulted properties
Remember! Sell with Mortgage procedures can be performed on villas and
units only
43
Chapter 5- Procedures
3.
4.
5.
6.
The seller will already be selected. To review the seller details, click on
the edit icon (
)
Search for a buyer
e. Select the Type of the participant
f. Enter any of the other search criteria to filter the search results
g. If the buyer is not a participant in Oqood, then click on Add Person
or Add Company based on the type of the participant you want to
add. Follow the instructions as illustrated in Add Person/Company
sections in Participant chapter
h. If the buyers are available in Oqood as participants, then select the
check box next to one or more buyer(s) from the resulted participants
and click on Select button.
To add more buyers, repeat step 5
Enter the Area allocated the buyer(s) and the leasee(s)
Note: the total area allocated to the buyer(s) should be equal to the Actual
Area of the property (shown in Property Details above)
7.
To remove a buyer, click on (
8.
To edit a buyer or a leasee details, click on (
icon (
44
) icon
) icon. Click on the refresh
) to retrieve the updated information to your list.
Chapter 5- Procedures
Note: You’re allowed to edit the details of the participants you have added to
Oqood earlier. To edit other participants’ details, you should contact DLD.
9.
Click on Next and the following screen will appear:
10. Full in the Sell Details section
a. Select the Sell Date
b. Enter the Sell Price (in Dhs.)
11. Full in the Mortgage Details section
a. Enter the Bank Reference Letter Number
b. Select the Bank Reference Date
c. Select the mortgage Start Date
d. Select the mortgage End Date
e. Enter the Mortgage Amount (in Dhs.)
f. Select the Last Installment Date
12. Full in the Bank Details section
a. Select the Bank Name
b. Enter the Bank Agent details. The bank agent is the person who is in
charge of handling the mortgage process from the bank side.
45
Chapter 5- Procedures
13. Click on Next and the following screen will appear:
14. Select the Payee Name of the buyer fees
15. Select the Payee Name of the seller fees
16. Select the Payee Name of the mortgagor fees
46
Chapter 5- Procedures
17. Click on Next. The last screen of the sell procedure will be displayed to
review all the details of the transaction and to attach the required
documents as shown below:
18. Click on Save to complete the transaction. A confirmation message will
be displayed to indicate that the procedure has been completed
successfully.
19. To go back to the previous step, click on Back
20. To cancel the operation, click on Cancel
Note: Once the transaction is saved, you will not be able to edit any of the
transaction details.
21. Click on the document links to show the uploaded documents
22. Click on Print Procedure and a report with the procedure details will be
displayed.
47
Chapter 5- Procedures
23. Click on Print Contract and the Contracts List screen will appear with a
list of contracts related to this procedure:
24. Click on View Details to view the contract details
Note: The procedure will be in Pending status until it is approved by DLD
upon the vouchers’ payment.
48
Chapter 5- Procedures
6
NOC
Property owners require an NOC (No Objection Certificate) issued from the
master developer in order for them to re-sell their properties. This NOC has
to be issued for every re-sell procedure the new owner performs. For this
purpose, Oqood has a separate module to handle NOC procedures. In this
chapter, we will show you how you can issue an NOC for any of your clients
and how to retrieve all previously issued NOCs.
List NOC
To search for an issued NOC, click on NOC>NOC List and enter one of more
of the following search criteria:
1.
Select the Project Name to which the property belongs
2.
Enter the Property Number
3.
Enter the Property Type
4.
Select the NOC Type (for which procedure the NOC was issued)
5.
Enter the NOC Number
6.
Enter the NOC Year
7.
Select the NOC Status: Cancelled, Approved or Pending
8.
Click on Search and the search results will be displayed as show below:
Note: Completed NOCs are the ones which were used in a re-sell procedure
by the current owner
49
Create New NOC
To create a new NOC, follow one of the next navigation options to reach to
the NOC Procedure screen:
-
Option 1: Click on NOC> NOC List and click on the link on the top of the
page as show below:
-
Option 2: Click on Procedures>NOC Procedure
Both navigation options will lead you to the NOC Procedure screen. Follow
the next steps to create a new NOC:
1.
Search for the property that you want to prepare an NOC for, using the
Basic or Advanced Search (for more details, refer to Search for Property
section in chapter 5):
50
Chapter 6- NOC
2.
To create an NOC for a villa, click on NOC under Actions column and
the NOC Procedure screen will open
3.
To create an NOC for a unit, click on the unit count and the Units Lists
screen will open. Click on NOC under Actions column as shown below,
and the NOC Procedure screen will open
Note: NOC cannot be issued for properties owned by the developer.
4.
Once you are in the NOC Procedure screen, follow the next instructions
to fill-in the NOC details
5.
Enter any Remarks regarding the issuance of the NOC
6.
Select the NOC Type and the corresponding fields to add the
participants will appear (different procedures have different types of
participants)
51
Chapter 6- NOC
7.
If the participant is a bank, select the Bank Name from the list (a bank
could be a participant in Sell with Mortgage, Mortgage and Lease to Own
procedures)
8.
If the participant is a person or a company, then enter the participant
number– if available- and click Enter key
9.
If the participant is not available, then:
a.
Click on Add Person or Add Company and a new window will
appear
b. Add the details of the participant and click on Save (for detailed
steps, refer to section Add Person/Company in Chapter 3)
c.
Note down the participant number and close the participant window
d. Enter the Participant Number and click Enter to retrieve the
participant details
10. To remove a participant, click on this icon ( )
11. Enter the Area allocated for each participant
Note: The total area allocated for each party should be equal to actual area of
the property
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Chapter 6- NOC
12. Enter the English and Arabic Description of the NOC
13. Click on Browse to attach the Procedure Documents and the Parties
Document
14. Click on Save to save the NOC details or Cancel to cancel the operation
15. Once you click on Save, you’ll have two options:
a.
To terminate the NOC Procedure, click on Terminate
b. To return to the NOC main screen, click on Cancel
53
Chapter 6- NOC
Contracts
7
Different types of contracts are generated as an output of every procedure
performed through the application. These contracts are official once signed
by the parties involved in the procedure. Through this module, you can
search for your contracts and upload multiple ones to the application at once.
In this chapter, we will show you how to search and view the details of your
contracts. Uploading contracts will be illustrated in a separate user guide.
Contracts List
Click on Contracts>Contracts List and enter any of the following search
criteria to retrieve particular contracts related to a property or to a procedure:
1.
Enter the Contract Number and Year
2.
Enter the Procedure Number and Year
3.
Select the Procedure Type
4.
Enter the Property Number
5.
Select the Property Type
Click on Search and the search results will be displayed as shown below:
54
Click on View Details next to any of the contracts to view its details and save
it on your local drive- if needed.
In the following, we will show you an example of the Initial Contract of Sale
that will be issued for Sell procedures and as part of Sell with Mortgage
procedures.
55
Chapter 7- Contracts
Note: Sell with Mortgage procedure will generate two contracts, Mortgage
Contract and Initial Sale Contract
56
Chapter 7- Contracts
Vouchers
8
Contract parties will be entitled to pay certain fees depending on their role in
the procedure that is performed on Oqood. For every payment, a voucher
will be issued in the name of the payee as specified by the developer, who is
performing the procedure. Voucher can be paid only through DLD.
Vouchers List
1.
Click on Vouchers>Vouchers List and enter any of the following search
criteria to retrieve particular vouchers related to a contract, property or
procedure:
a.
Enter the Voucher Number and Year
b. Enter the Contract Number and Year
c.
Enter the Procedure Number and Year
d. Select the Property Type
e.
Select the Procedure Type
f. Select the Status of the voucher: Paid or Not Paid
g. Enter the Property Number
2.
57
Click on Search and the search results will be displayed as shown
below:
3.
Click on View Details next to any of the vouchers to view its details:
a.
If the voucher is not paid yet, then the following screen will be
displayed:
b. If the voucher is already paid, The following screen with a paid
stamp will appear:
4.
58
To print the payment receipt, click on Print Receipt link and the
following new window will open:
Chapter 8- Vouchers
5.
59
Click on Close to close the receipt window.
Chapter 8- Vouchers
Administration
9
Our user management module allows you to add and manage sub user
accounts that are associated with your main user account. All sub users will
have the same privileges as the main user and thus, they can create and
manage other sub users. Click on Administration>Sub User Account List
and follow the instructions in this chapter to get your sub users ready to
work.
Add New Sub User
To add a new sub user, follow the next steps:
1.
2.
Click on Add New on the top of the Sub User Account List screen to add
a new sub user
Enter the User Details:
a.
First Name
b. Middle Name
3.
c. Last Name
Enter the Contact Details of the user
a.
Mobile
b. Email
4.
c. Land Line
Enter the Login Details for the user:
a.
Login name
b. Password
c.
60
Confirm Password (enter the password again for confirmation)
5.
Select the check box Active if you want to activate the user once created.
6.
Click on Save to save the details
7.
Click on Cancel the cancel the operation
Once the user details are saved, the following confirmation message will
appear to indicate that the user account has been created successfully and is
ready to be used:
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Chapter 9- Administration
Sub Users Accounts List
To search for a user -and edit its details if needed- follow the next steps:
1.
Enter the Name (the first, middle or last name) of the user
2.
Enter the User Name (the login name)
3.
Enter the Mobile number of the user
4.
Enter the Email address of the user
5.
Select the Status of the account, Active or Inactive
6.
Click on Search and the search results will be displayed as shown below:
7.
To edit any of the sub user details, click on its user name and the
following screen will appear:
8.
For any editing of the sub user details, you have to reset the user
account’s password
62
Chapter 9- Administration
9.
To save you changes, Click on Save to save your changes and a
confirmation message will appear to indicate that your changes have
been saved successfully
10. To ignore the changes you have done and cancel the operation of editing,
click on Cancel before saving
11. Once your changes are saved, click on Cancel to exit from the current
page and go back to main screen of Sub User Account List
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Chapter 9- Administration