Download C4000 Master Manual v1.0.2a
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C4000 Master Manual Version 1.0.2a Conditions of Use Read this manual completely before working on or making adjustments to the Compac equipment. Compac Industries Limited accepts no liability for personal injury or property damage resulting from working on or adjusting this unit incorrectly or without authorisation. Along with any warnings, instructions, and procedures in this manual, you should also observe any other common sense procedures that are generally applicable to equipment of this type. Failure to comply with any warnings, instructions, procedures, or any other common sense procedures may result in injury, equipment damage, property damage, or poor performance of the Compac equipment The major hazard involved with installing and operating the unit is electrical shock. This hazard can be avoided if you adhere to the procedures in this manual and exercise all due care. Compac Industries Limited accepts no liability for direct, indirect, incidental, special, or consequential damages resulting from failure to follow any warnings, instructions, and procedures in this manual, or any other common sense procedures generally applicable to equipment of this type. The foregoing limitation extends to damages to person or property caused by the unit or damages resulting from the inability to use the unit including loss of profits, loss of products, loss of power supply, the cost of arranging an alternative power supply, and loss of time, whether incurred by the user or their employees, the installer, the commissioner, a service technician, or any third party. Compac Industries Limited reserves the right to change the specifications of its products or the information in this manual without necessarily notifying its users. Variations in installation and operating conditions may affect the unit's performance. Compac Industries Limited has no control over each installation's unique operating environment. Hence, Compac Industries Limited makes no representations or warranties concerning the performance of the unit under the actual operating conditions prevailing at the installation. A technical expert of your choosing should validate all operating parameters for each application. ii Compac Industries Limited has made every effort to explain all servicing procedures, warnings, and safety precautions as clearly and completely as possible. However, due to the range of operating environments, it is not possible to anticipate every issue that may arise. This manual is intended to provide general guidance. For specific guidance and technical support, contact your authorised Compac supplier, using the contact details in the Product Identification section Information in this manual shall not be deemed a warranty, representation, or guarantee. For warranty provisions applicable to this unit, please refer to the warranty provided by the supplier. Unless otherwise noted, references to brand names, product names, or trademarks constitute the intellectual property of the owner thereof. Subject to your right to use the unit, Compac does not convey any right, title, or interest in its intellectual property, including and without limitation, its patents, copyrights, and know-how. Every effort has been made to ensure the accuracy of this document. However, it may contain technical inaccuracies or typographical errors. Compac Industries Limited assumes no responsibility for and disclaims all liability of such inaccuracies, errors or omissions in this publication. Contents Product Identification C4000 Processor ......................................................................................................................... v Document Control Information ........................................................................................................................................ 6 Symbols and Units of Measure ........................................................................................................................................ 7 Safety - C4000 Controller.................................................................................................................................................. 8 Mechanical Safety.................................................................................................................................................... 8 Electrical Safety ....................................................................................................................................................... 8 Safety Precautions ................................................................................................................................................... 8 Electrical Commissioning ................................................................................................................................................ 9 Cable Requirements ................................................................................................................................................ 9 Connecting Mains Power and Communication ...................................................................................................... 10 Electrical Commissioning C4000 ........................................................................................................................... 11 Main Features .................................................................................................................................................................. 12 C4000 Components ............................................................................................................................................... 12 Configurations ........................................................................................................................................................ 13 Set-up Modes................................................................................................................................................................... 16 Configuration Code ................................................................................................................................................ 16 'b' Settings.............................................................................................................................................................. 18 C4000 Set-up ......................................................................................................................................................... 21 Calibration ('K') Factor............................................................................................................................................ 23 No Flow Cut-Off Timer ........................................................................................................................................... 25 Display (Litres) Resolution ..................................................................................................................................... 26 Solenoid Delay ....................................................................................................................................................... 27 Pre-Set Cut-Off ...................................................................................................................................................... 28 Further Settings Available on the 'K' Factor Switch ................................................................................................ 28 Parameter Switch................................................................................................................................................... 33 Printer Set-up ......................................................................................................................................................... 40 Displaying and Printing Totals................................................................................................................................ 41 Basic Systems (Comcard Compin & CWIDKey) .................................................................................................... 43 Electrical Wiring C4000................................................................................................................................................... 45 Compac Wireless Transceiver ............................................................................................................................... 49 Displays: Litres only, Retail, Multi-price & Preset ................................................................................................... 51 End of Sale Indications ................................................................................................................................................... 57 Software Upgrade Procedure ......................................................................................................................................... 58 Solid State Relays (Triacs) ............................................................................................................................................. 60 Triacs C4000 Single, Dual & Quad ........................................................................................................................ 61 Triacs C4000 MPD6 & MPP6 side A ...................................................................................................................... 62 Triacs C4000 LPG Single/Dual, CNG & Bulk Meter ............................................................................................... 63 High Current Triac Option ...................................................................................................................................... 64 Indicator LEDs ................................................................................................................................................................. 65 Fault Finding.................................................................................................................................................................... 67 Error Codes............................................................................................................................................................ 69 Error Messages...................................................................................................................................................... 70 iii Appendix A ...................................................................................................................................................................... 71 C4000 with RS232 Wiring ...................................................................................................................................... 71 RS485 Forecourt Wiring ........................................................................................................................................ 72 C4000 with RS485 Forecourt Wiring ...................................................................................................................... 75 Gilbarco Interface Wiring........................................................................................................................................ 76 Glossary of Terms ........................................................................................................................................................... 77 iv Product Identification C4000 Processor Manual Title C4000 Processor Master Manual Models Covered All C4000 Series Application Power Supply 220 - 240 VAC; 50 Hz; 2 Amp +/- 10% Related Manuals Title Publication Date C4000 Futra Manual February 2009 ComFutra Installation & Service Manual September 2010 CNG Dispenser Service Manual February 2011 C4000 LPG Manual February 2009 Validity Compac Industries Limited reserves the right to revise or change product specifications at any time. This publication describes the state of the C4000 processor at the time of publication and may not reflect the product at all times in the past or in the future. Manufacturer Contact Details The Compac C4000 processor is designed and manufactured by: Compac Industries Limited 52 Walls Road, Penrose, Auckland 1061, New Zealand P.O. Box 12-417, Penrose, Auckland 1641, New Zealand Phone: + 64 9 579 2094 Fax: + 64 9 579 0635 www.compac.co.nz Copyright ©2011 Compac Industries Limited, All Rights Reserved v Document Control Information Document Control Information Document Information and Revision History Document Details: C4000 Master Manual File Name and Location: G:\Masters\Manuals\Authorised Manuals\C4000 Current Revision Author(s): R Lacey Authorised By: A Kingstone Release Date: 13/01/2011 Version Date Author(s) Revision Notes 1.0.0 06/09/2010 R Lacey Added RS485 and RS232 wiring info 1.0.1 13/01/2011 R Lacey Amended RS485 wiring 1.0.2 10/02/2011 R Lacey Added RS485 forecourt wiring Distribution Name Compac Industries Ltd. Indicator Location Page 6 www.compac.co.nz Symbols and Units of Measure Symbols and Units of Measure Symbols Symbols are used in this manual to highlight information that is critical to the safety of people and equipment, and for the safe and correct operation of the Compac equipment An extreme hazard that may result in death or injury if proper precautions are not taken. A reminder of safety practices or unsafe practices that could result in personal injury or damage to associated equipment. A reminder of safety practices or unsafe practices that could result in damage to associated equipment and/or voids the warranty. Important information essential to the installation and operation of the Compac equipment Units of Measure The following units of measure are used in this manual: Unit Measure Pressure Bar (bar) Temperature Degrees Celsius (°C) Volume Litres (L) Cubic Metres (m³) Mass Kilograms (kg) Length Metres (m) Millimetres (mm) Microns, Micrometres (m) Inches (") Compac Industries Ltd. Torque Newton Metres (Nm) Voltage Volts (V) Current Amps (A) Frequency Frequency (Hz) Page 7 www.compac.co.nz Safety - C4000 Controller Mechanical Safety Safety - C4000 Controller You must adhere to the following safety precautions at all times when working on the Compac C4000 processor. Failure to observe these safety precautions could result in damage to the Compac C4000 processor, injury, or death. Make sure that you read and understand all safety precautions before operating the Compac Compac C4000 processor. Mechanical Safety Observe the following mechanical precautions: Make sure that the service area is thoroughly clean when servicing. Dust and dirt entering the components reduce the life span of the components and can affect operation. Electrical Safety Observe the following electrical precautions: Always turn off the power to the Compac C4000 processor before opening the flame proof box. Never touch wiring or components inside the high voltage area with the power on. Always turn off the power to the Compac C4000 processor at the mains switch before removing or replacing software or memory ICs. Always take basic anti-static precautions when working on the electronics, i.e., wearing a wristband with an earth strap. Safety Precautions The C4000 head, and its associated circuits and wiring, is a certified piece of electrical equipment approved for use in a hazardous area (Class 1 Zone 1, Group IIA T3). Only parts identical to those covered by the certification may be used where the integrity of the intrinsic safety may be affected. All circuit boards are to be repaired only by Compac Industries Ltd. Static Electricity Precautions Electronic components used are sensitive to static. Please take anti-static precautions. All circuit boards must be carried and transported in static-shielded bags. An anti-static wrist strap should be worn and connected correctly when working on any electronic equipment. If an anti-static wrist strap is unavailable, or in an emergency, hold onto an earthed part of the pump/dispenser frame whilst working on the equipment. This is not a recommended alternative to wearing an anti-static wrist strap. Compac Industries Limited reserves the right to refuse to accept any returned circuit boards if proper anti-static precautions have not been taken. Compac Industries Ltd. Page 8 www.compac.co.nz Electrical Commissioning Cable Requirements Electrical Commissioning Cable Requirements Cable requirements are as follows: Cable Type Requirements Power 3 Core Steel Wire Armour Cable 2.5mm2, 220 - 240 Volts. 50 Hz, +/-10% Core 1: 230 Volt Supply (Active). Core 2: Neutral. Core 3: Earth. Dispenser: 25w Idle, 200W with all solenoids active. Pumps with one motor (40 and 80 lpm Single hose) Motor start current = 30 amps, run current = 6 amps Pumps with two motors -40 and 80 lpm Dual pumps and 160 lpm Single hose pumps Motor start current = 30 amps, run current = 6 amps (software prevents both motors starting simultaneously) Comms 2 Core Steel Wire Armour Cable 1.5 mm2. Maximum cable length 100 m. 12 V current loop. Make sure that there is at least a two metre cable tail on both the incoming underground 230 V and comms cables to reach the C4000 flameproof box. Compac Industries Ltd. Page 9 www.compac.co.nz Electrical Commissioning Connecting Mains Power and Communication Connecting Mains Power and Communication In sites where the electrical supply is unstable, it is recommended that a power conditioner or UPS is installed. To connect the dispenser: 1. Wire the power and comms to the C4000 Termination Board, as shown in the diagram below. 2. Connect the earth lead of the supply cable to the earth stud in the flameproof junction box. All cables must be terminated with approved flameproof glands. The thread is 20 mm. Neutral +ve -ve PHASE PHASE PHASE NEUTRAL SW 1 NEUTRAL SW 2 Earth LOAD 1 SW 3 SW 4 Phase NEUTRAL LOAD 2 COMMS N PH T1 N T4 T2 N T3 N T6 T5 T8 N T9 N T10 T7 DTRP GND DTR DCD CTS GND TXDP BLK VCC RED TEST F1 0.5A F3 1A Refer Electrical Wiring C4000 (see page 45) for all other connections. Compac Industries Ltd. Page 10 www.compac.co.nz Electrical Commissioning Electrical Commissioning C4000 Electrical Commissioning C4000 This procedure outlines how to perform an electrical operational test before carrying out full mechanical commissioning and making sure that the dispenser is functioning correctly. Check for any damage that may have occurred in transit. Check all terminals, plugs, and chips to make sure that they are securely in place. Damage to electronics occurs most commonly from vibration and jarring. Before beginning this test, check that fuel has not been applied to the dispenser. The factory set-up information should be programmed into the dispenser but all K-factor and Parameter switch settings should be checked and confirmed before commissioning tests are carried out. Check that pump number is set. See Setting the Dispenser/Pump Number (see page 37) Check the pump price is set. See Setting the Price per Litre (see page 34) To perform an electrical operational test: 1. Make sure that the inlet shut-off valves are closed (these are the valves in the inlet lines at the base of the dispenser, but they are not part of the dispenser). 2. Turn on the power supply to the dispenser. 3. With the dispenser in a ready state, check that the C4000 Microprocessor Power LED (D1) is turned on If the dispenser is receiving information, Comms RXD LED (D6) will poll. If the dispenser responds to polls for its respective pump number/s, Comms TXD LED (D7) will also poll. 4. Diagnostic LED (D18) slowly flashing. (If the dispenser is connected to an operational Controller, it flashes slowly but erratically. If the dispenser is not connected to a Controller, it flashes slowly and consistently.) Watchdog LED (D5) is turned off Lift the nozzle The display will show 888888 and the solenoids energise, starting the pump motor. Check that Diodes D8, D10 and D11 turn on, indicating a signal is being sent to the triacs to open the solenoid valves. The diagnostic LED (D18) flashes quickly when the start button is pushed or the nozzle removed from the holster to initiate a fill. When the button is released or nozzle returned to the holster it will return to the normal state and flash slowly. 5. Verify solenoid operation by listening for a click, or by using a screwdriver tip or some other metallic tool to check for a magnetic field present on the solenoid coils. The solenoids will switch off after four minutes. This is a default time-out setting in the software for situations when there is no fuel flow registered. Topic Nu mber: 2 321 Compac Industries Ltd. Page 11 www.compac.co.nz Main Features C4000 Components Main Features The Compac C4000 is a microprocessor-based circuit board designed for use in liquid and gaseous fuel metering systems. It is suitable for commercial, retail, and bulk-metering applications and can be used for tank gauging, card reader access, and many other control functions. Connectors: J1: Comms Test J2: To I.S. Power J3: Encoder 1 J4: Encoder 2 J5: Encoder 3 J6: Encoder 4 J7: Displays J8: Temperature Comp. J9: PINPads J10: Totes J11: ParSw & Buzzer J12: Nozzle Switches J13: CWIT/Secure PINPad J14: Printers J15: Cardreader 1 J16: Cardreader 2 J17: Backlighting Figure 1. Layout of C4000 Microprocessor Board C4000 Components The main components associated with the C4000 head are: Encoder Temperature compensation Displays Litres Card-reader Dollars, litres and price PIN/Odometer Pad Litres, rate of flow and preset Printer Modem Preset Last litres only) Mechanical (Tote) Nozzle Switch Compac Industries Ltd. Sale, kilograms, and price (CNG Page 12 Totaliser www.compac.co.nz Main Features Configurations Configurations The C4000 'head' can be used with the equipment listed below in the following standard configurations: Single Commercial Fuel Dispenser Standard Options: Extras: Litres only display, two - one per side Card-reader High/Low Flow Operation Motor circuit, one only PIN-Pad One Encoder One Nozzle Switch C4000 Head Also see 'FUTRA' configuration. Single Suction Dual Commercial (Duo) Standard Options: Extras: Litres only display, four - two per side Two motor circuit. Two Encoders Two Nozzle Switches C4000 Head Preset Dual Commercial (Dual or Double) Standard Options: Extras: Litres only display, four - two per side Two Motor circuits Two Encoders Two Nozzle Switches C4000 Head Preset Single Retail Standard Options: Extras: Dollars, litres and price display, two - one per side Card-reader PIN-Pad Presets, two - one per side Receipt Printer One Encoder One Nozzle Switch One Motor Output C4000 Head * Also see 'FUTRA' configuration Compac Industries Ltd. Page 13 www.compac.co.nz Main Features Configurations Single Suction Dual Retail (Duo) Standard Options: Dollars, litres and price display, two - one per side Presets, two - one per side Two Encoders Two Nozzle Switches Two Motor Outputs C4000 Head Extras: Dual Retail (Dual or Double) Standard Options: Dollars, litres and price display, four - two per side Presets, four - two per side Two Encoders Two Nozzle Switches Two Motor Outputs C4000 Head Extras: Multi Product (4 hose) Retail Standard Options: Extras: Dollars, litres and price display, two - one per side Card-reader PIN Pad Presets, two - one per side Receipt Printer Four Encoders Four Nozzle Switches Two Motor Outputs One C4000 Head Multi-price Displays, four – one per product per side Multi Product (4 hose) Retail, Type 'A' Standard Options: Dollars, litres and price display, four - one per product per side Presets, four - one per product per side Four Encoders Four Nozzle Switches Two Motor Outputs One C4000 Head Compac Industries Ltd. Extras: Page 14 www.compac.co.nz Main Features Configurations Multi Product (6 hose) Retail Standard Options: Extras: Dollars, litres and price display, two - one per side Card-reader PIN Pad Presets, two - one per side Receipt Printer Six Encoders Six Nozzle Switches Three Motor Outputs shared by C4000 Heads Two C4000 Heads Multi-price Displays, six one per product per side Multi Product (6 hose) Retail, Type 'A' Standard Options: Dollars, litres and price display, six - three per side Presets, six - three per side Six Encoders Six Nozzle Switches Three Motor Outputs shared by C4000 Heads Two C4000 Heads Extras: Futra (Uses 'Futra' Software) (This type is a stand-alone system that cannot be set up to communicate to any type of controller.) Standard Options: Extras: Litres Only Display Card Reader Motor Circuit (One only) Retail Displays One Encoder Preset One Nozzle Switch Modem C4000 Head High/Low Flow Operation PIN-Pad Tank Gauging, for one tank only Receipt Printer Compac Industries Ltd. Page 15 www.compac.co.nz Set-up Modes Configuration Code Set-up Modes To enable the C4000 to operate as desired two things must be set: 1. Configuration (K Factor) Switch Settings Refer C4000 Set-Up K Factor Switch Settings (see page 21) This switch accesses different options that must be set appropriately for the particular type of dispenser. 2. Parameter Switch Settings Refer Parameter Switch (see page 33) This switch is used to conduct the Display Segment Test, set price (product density - if a bulkmeter or LPG), and set pump number. Also, when the C4000 is configured for 'Comcard', 'Compin', or 'CWIDKey' the parameter switch is used for card/pin/key validation and for setting the card/key system number Configuration Code The C4000 pump/dispenser software, the configuration code (used to set the pump/dispenser to single, dual or multi mode) has been extended to 5 digits. When configuring the pumps/dispensers, the litre display will display each digit. For FUTRA software configuration options, see the FUTRA service supplement. Multi-hosed Pump/Dispenser with LPG An MPD with LPG is configured by setting digits 5=3 and 4=5. With COM125 magnetic or Bennett meters, to set LPG compensation and motor spirit without correction, set digit 1=4. For COM125 optical meters when motor spirit correction is required as well, set digit 1=6. Refer Setting the Configuration Code (see page 16) Setting the Configuration Code Refer to Figure 3. While setting the configuration code, the price display shows 'C' and the volume display shows 'XXXXX'. Compac Industries Ltd. Page 16 www.compac.co.nz Set-up Modes Configuration Code Figure 3 Configuration Code Options Compac Industries Ltd. Page 17 www.compac.co.nz Set-up Modes 'b' Settings 'b' Settings While setting the „b‟ settings, the price display shows 'b' and the volume display shows 'bXXXX'. Figure 2 'b'Settings Auto Authorise (Digit 4) 0: If digit 4 is set to zero, then the pump/dispenser software defaults to conventional operation, (i.e. the nozzle switch controls the pump start after initial authorisation). 1: If digit 4 is set to one, then the dispenser/pump software will run in the AUTO AUTHORISE mode of operation (used for wharf & aviation or any other sites where the hose reel is remote from the pump unit): The pump/dispenser will start automatically after it has been initialised by the card-reader or remotely by a Compac controller. The dispenser/pump will switch off after four minutes if flow does not commence. The pump/dispenser will switch off XXX * seconds after flow rate stops. Can be adjusted to clients' requirements, between 1 and 256 seconds The nozzle switch becomes a shut-off switch (i.e., the nozzle switch can be replaced with a stop pushbutton or normally closed toggle switch). In AUTO AUTHORISE mode the nozzle input must be shorted out. Transaction Data (Digit 3) 0: If digit 3 is set to zero, the system will function as a conventional dispenser/pump and the sale data goes through to Point of Sale as soon as the preset is reached. This is the default setting. 1: If digit 3 is set to one, the system will function as a convention dispenser/pump but the sale data will go through to the Point of Sale only after the nozzle has been hung up. Compac Industries Ltd. Page 18 www.compac.co.nz Set-up Modes 'b' Settings 2: With digit 3 set to two, the head is set up for Comcard Basic, Compin Basic, or CWIDKey Basic, which are self-contained systems operating independently of any controller. To operate, a card-reader/CWIDKey reader must be plugged into the 'head' and the correct access code and card/key number validations must be set by the Parameter switch. For the Bulk Meter Register, digit 3 must be set to zero or one. Comcard, Compin, and CWIDKey Basic systems are not available in this mode. Price per Litre (Digit 2) 0: If digit 2 is set to zero, the price per litre is displayed as dollars per litre ($0.000) 1: If digit 2 is set to one, the price per litre is displayed as cents per litre (000.0 cents). For CNG Only: If digit 2 is set to one then the display that normally shows the dollar value of the transaction, will display the CNG pressure during the fill. At the end of the fill the display will revert to displaying the value. Controller Option (Digit 1) The function of this digit (1) depends on whether the head has been set up as one of the Basic Systems (Comcard, Compin, or CWIDKey) or a conventional pump/dispenser, using digit 3. Basic Systems: (digit 3 set to two) With all Compac pumps/dispensers, the 'head' will display the dollars and litres grand totals when the nozzle switch is pressed quickly five or more times. On a commercial pump/dispenser with litres-only display, only the total litres can be read. If the 'head' is set-up as a Comcard, Compin, or CWIDKey Basic system then, after displaying the grand totals as above, the head will also printout the totals for each card/pin/key, irrespective of the digit 1 setting. By setting digit 1 to one, the 'Scrolling Totes' option is selected. Refer Displaying and Printing Totals (see page 41). In this mode of operation, after printing the totals as above, the 'head' will flash card totals on the pump's main display. All non zero card totals are displayed consecutively, for 10 seconds each. The totals can only be zeroed by replacing the memory chip. Conventional Pump/Dispenser (digit 3 set to zero or one) If digit 1 is zero, the pump/dispenser can be operated in 'stand-alone' mode irrespective of the pump/dispenser number loaded. If digit 1 set to one, the pump/dispenser will not work in 'stand-alone' mode, (i.e., it requires initialisation from a controller). The pump/dispenser ceases to work in 'stand-alone' mode if digit 1 is set to zero and it is connected to a controller. Generally on retail forecourts, this switch should be left off. Hence, if the forecourt controller breaks down, the dispensers/pumps can be set to work in the 'stand-alone' Compac Industries Ltd. Page 19 www.compac.co.nz Set-up Modes 'b' Settings mode simply by turning them OFF for 1 minute minimum, then back ON. However, for unattended situations (e.g. truck stops), the pumps must not be left able to work in the 'stand-alone' mode in case of a controller failure. Therefore, digit 1 should always be set to one for unattended operation. For the Bulk Meter Register configuration, when digit 1 is zero, the unit will work in the 'stand-alone' mode. When digit 1 is one, the unit must be connected to a Compac Central Controller. Compac Industries Ltd. Page 20 www.compac.co.nz Set-up Modes C4000 Set-up C4000 Set-up The 'K' Factor switch is located on the C4000 PCB as shown in Figure 1. The 'K' Factor switch is used to access and change various set-up options of the C4000 head. The following charts detail the operation of setting up the C4000 head: Any change of set-up made by the 'K' Factor switch takes effect as soon as the C4000 resets. The power supply does not have to be interrupted. Set up of the C4000 must be done in the following sequence: „K‟ Factor Switch Settings - starting with configuration setting and moving back through the options to the K Factor setting: K Factor Switch Settings Setting Price Display Litres Display Reference Configuration Code „C‟ „XXXXX‟ Refer Configurations C4000 (see page 13) Display Resolution „Sr‟ „Sr X.XX‟ Refer Display (Litres) Resolution (see page 26) Temperature „E‟ „E XXX.X‟ Refer Temperature Calibration (see page 31) LPG and Bulk-metering only ACV Flow rate „FLO‟ „r XXXX‟ Refer ACV Valve Flow Rate (see page 31) Density Calibration „LP6‟ „00000‟ Refer Calibrating Specific Density (see page 30)LPG only. No-flow cut-off „n‟ „n XXX‟ Refer No Flow Cut-Off Timer C4000 (see page 25) Solenoid delay „Sd‟ „d XXX‟ Refer Solenoid Delay (see page 27) Preset Cut-Off „PCut‟ „PC X.XX‟ Refer Pre-Set Cut-Off (see page 28) ‘b’ settings „b‟ „b XXXX‟ Refer 'b' Settings (see page 18) ‘K’ Factor „F‟, „Fb‟, „F1‟, „F2‟, or „F3‟ „X.XXXX‟ Refer Setting the 'K'Factor (see page 24) H-Cut „HCut‟ „HXXXX‟ Refer H-Cut (see page 31) Bulk-metering only L-Cut „LCut‟ „LXXXX‟ Refer L-Cut (see page 31) Bulk-metering only F-Cut „FCut‟ „FXXXX‟ Refer F-Cut (see page 32) Bulk-metering only Density Factor „dSF‟ „X.XXXX‟ Refer Product Density Factor (see page 29) CNG only The K Factor setting should be done last of all (i.e. until parameter switch settings are made, the pump/dispenser may not be operational, and so a calibration fill may not be possible). Compac Industries Ltd. Page 21 www.compac.co.nz Set-up Modes C4000 Set-up 'K'Factor Switch Using the ‘K’ Factor Switch Using the ‘K’ Factor Switch to Change a Setting Step ACTION RESULT 1 Ensure that the nozzles are hung up Dispenser in idle state 2 Press and release the „K‟ Factor switch, in quick succession, until the desired setting is displayed. The price display and volume display indicates the desired setting. See following paragraphs. 3 Press and hold the „K‟ factor switch. A digit, of the displayed setting, will begin to increment. 4 When the digit is correct, release the „K‟ Factor switch. 5 Repeat steps 3 and 4 for each digit of the setting The C4000 will reset itself if the „K‟ factor switch is left for more than 10 seconds. Continue for multiple hose units, if appropriate. 6 Press and release the „K‟ factor switch 8 or more times in quick succession 7 Repeat steps 3 to 5 above. The setting for side “B” (or hose 2, 3, or 4) is displayed. The C4000 will reset at any stage during the 'K' Factor operation if the switch is not pressed for ten (10) seconds. If the C4000 resets out of any field before the numbers have been set correctly, then that field must be entered again to ensure the details are correct. The K-Factor switch must be sealed with a lead or paper seal after commissioning. Compac Industries Ltd. Page 22 www.compac.co.nz Set-up Modes Calibration ('K') Factor Calibration ('K') Factor The 'K' Factor is a ratio of litres dispensed per revolution of the meter. Below is the method of calibration, including how to calculate the new 'K' Factor and how to enter it in the C4000 memory. (See also Encoder (see page 54) for more information on the encoder/pulser) Calibration To calibrate the dispenser/pump, dispense fuel into a certified measuring container, and compare the display value with the amount dispensed. Example: Display shows 10.00 True volume 20.00 To calculate the correct 'K' Factor from the information above; firstly record the existing 'K' Factor. Dispensed Amount Displayed Amount 20.00 Existing ' K' Factor 10.00 Existing ' K' Factor 2 New ' K' Factor Existing ' K' Factor Change the existing "K" factor to this value Compac Industries Ltd. Page 23 www.compac.co.nz Set-up Modes Calibration ('K') Factor Setting the Calibration 'K'Factor Refer to C4000 Set-Up K Factor Switch Settings (see page 21) The displays will indicate as below Type Price Display indication Volume Display Indication Single Hose „F‟ „X.XXXX‟ Side “A” „F‟ Side “B” „Fb‟ Hose 1 „F1‟ Hose 2 „F2‟ Hose 3 „F3‟ Hose 4 „F4‟ Dual Hose Quad or Multiproduct „X.XXXX‟ „X.XXXX‟ Once the dispenser/pump resets with the correct 'K' factor entered, the display will show the new volume unless the 'head' is in "Compensation Mode", in which case the display volume will not change. Be careful when calibrating dual or multi-hose pumps & dispensers to ensure that the correct 'K' factor is being changed. Compac Industries Ltd. Page 24 www.compac.co.nz Set-up Modes No Flow Cut-Off Timer No Flow Cut-Off Timer Under normal conditions to end a transaction on a C4000 controlled pump/dispenser, there are three possibilities: Returning the nozzle to its holder. Reaching the preset amount entered. Cut out on the 'No flow cut-off timer'. The No Flow Cut-off Timer sets the amount of time the dispenser/pump will allow a sale to continue when no flow is detected. This timer applies at both the beginning fill before filling commences and at the end of the fill after flow has stopped. The No Flow Cut-off Timer is terminated if the nozzle is returned to its holster. The range available is between 1 & 256 seconds. The default setting is 'n0000' (256 seconds). Setting the No Flow Cut-Off Timer Refer to C4000 Set-Up K Factor Switch Settings (see page 21).While setting this value the price display will indicate „n‟ and the volume display will indicate „nXXXX‟. Compac Industries Ltd. Page 25 www.compac.co.nz Set-up Modes Display (Litres) Resolution Display (Litres) Resolution For standard dispenser/pumps, high flow dispenser/pumps & bulk metering, different resolutions are often required: Display Resolution Sr setting on k factor switch Litres Display resolution Max presetable or fill amount Standard (default) 0.000 0.00 970 L Hi-Flow 0.00 0.00 9700 L Bulk-metering 0.0 00000.0 0 000000 000000[0] [0] is not displayed As well as displaying the decimal point, a full colon will show on the display after 'power on', until the first transaction is started (i.e. the display shows „:0.0‟ until the first new transaction begins). The display resolution does not affect the price display, which will always display to a resolution of 0.01 dollars. Setting the Display Resolution Refer to C4000 Set-Up K Factor Switch Settings (see page 21) Compac Industries Ltd. Step ACTION RESULT 1 Ensure that the nozzles are hung up Dispenser in idle state 2 Press and release the „K‟ Factor switch continuously until the Litres resolution is displayed The price display indicates „Sr‟ and the Litres Resolution is displayed as “0.00” (standard resolution on 5-digit display) 3 Press and hold the „K‟ factor switch. The decimal point will begin to move. 4 When the resolution (decimal point) is correct, release the „K‟ Factor switch. The C4000 will reset itself if the „K‟ factor switch is left for more than 10 seconds. Page 26 www.compac.co.nz Set-up Modes Solenoid Delay Solenoid Delay The Solenoid Delay was installed in the program to enable the "delay" between the submersible pump operating and the dispenser solenoids operating to be controlled on initial start-up. This setting should only be set on dispensers. This setting should never be set more than 4-6 seconds. Its main purpose is to allow the leak detector on the submersible pump to carry out its leak test. The default setting is 'd0000‟ (i.e., no delay). All dispensers with a selfcontained pump should be left at the default setting. Setting the Solenoid Delay Refer to C4000 Set-Up K Factor Switch Settings (see page 21). While setting this value, the price display will indicate „Sd‟ and the volume display will indicate „dXXXX‟ where X equals one second. Compac Industries Ltd. Page 27 www.compac.co.nz Set-up Modes Pre-Set Cut-Off Pre-Set Cut-Off Prior to the dispenser reaching its preset amount, the solenoids are switched to give a low flow rate. The “preset cut-off” sets the amount (in litres), prior to the preset amount being attained, at which the solenoids will switch to a low flow rate. With the value set to 0.00, the default values are used. These are: LPG 0.75 Oil 0.05 Other products 0.32 The Preset Cut-off is calculated as follows: [Price per Litre] X [over-run (displayed as a dollar value)] + default value as above. Example: Price per Litre = $0.96 Dollar amount of fuel required = $20.00 After delivery price display shows: $20.01 ($0.01 is the over-run dollar value) New preset = (0.96 x 0.01) + 0.32 (Other Products) = 0.3296 0.3296 rounded up = 0.33 New preset cut-off to be entered is 0.33. Setting the Pre-Set Cut-Off Refer to C4000 Set-Up K Factor Switch Settings (see page 21) The Price display shows 'PCut' and the volume display shows 'PCX.XX'. The range is from 0.01 to 9.99 litres. Further Settings Available on the 'K' Factor Switch The following configurations (K-Factor) switch settings are only available for CNG dispensers, LPG dispensers, or bulk meter registers. As they are reasonably uncommon, they have not been included in sequence with the four more common settings. These 'uncommon' settings are: Compac Industries Ltd. Density Factor 'dSF' - CNG (needs appropriate software) Temperature'E'- LPG (with compensation) – Bulkmeter ACV Valve Flow rate 'FLO' - Bulkmeter L Cut 'L' - Bulkmeter H Cut'H' - Bulkmeter F Cut 'F' - Bulkmeter Specific Density Calibration 'LP6' - LPG (with compensation and with densometer). Page 28 www.compac.co.nz Set-up Modes Further Settings Available on the 'K' Factor Switch Product Density Factor Setting the Product Density Factor Refer to C4000 Set-Up K Factor Switch Settings (see page 21) While setting the Product density factor, the price display shows 'dSF' („dFb‟ for side “B”) and the volume display shows 'X.XXXX'. Specific Density (With a densometer) This setting is only available for LPG dispensers with a densometer and set-up for LPG with temperature compensation (configuration code = 7xx5x). This is not available in other modes. For Bulkmeter modes (Sr=0) and LPG dispensers with temperature compensation but without a densometer (configuration code = 5xx5x), the density must be set at the dispenser. The specific density of the LPG is measured to allow the C4000 to accurately convert the amount of LPG dispensed to the LPG dispensed @ 15ºC. The specific density of the product is measured using the Compac densometer and is corrected to specific density at 15ºC. It is always displayed in units of kg/m3. Compac Industries Ltd. Page 29 www.compac.co.nz Set-up Modes Further Settings Available on the 'K' Factor Switch Calibrating Specific Density (Densometer) To accurately calibrate the densometer the temperature reading must be correct. Always calibrate the temperature before calibrating the density. Using the ‘K’ Factor switch to calibrate the densometer: Step ACTION RESULT 1 Ensure that the nozzles are hung up Dispenser in idle state 2 Press and release the „K‟ Factor switch, in quick succession, until „LP6‟ is displayed in the price display. The volume display indicates „00000‟. 3 Press and hold the „K‟ factor switch. A digit, of the volume display, will begin to increment. 4 When the digit is correct, release the „K‟ Factor switch. 5 Repeat steps 3 & 4 until the volume display reads 1. The volume display indicates 00001. 5 Press and release the „K‟ Factor switch, in quick succession, until „den‟ is displayed in the price display. The LPG pump will start and the volume display indicates the specific density @ 15ºC. 6 Press and hold the „K‟ factor switch. A digit, of the displayed setting, will begin to increment. 7 When the digit is correct, release the „K‟ Factor switch. 8 Repeat steps 6 & 7 until the volume display reads the correct density as measured by a hydrometer and corrected to 15ºC. The volume display indicates the correct specific density. The C4000 will reset itself if the „K‟ factor switch is left for more than 10 seconds. Pressure does have a small effect on density so you will notice that the LPG pump will run while the density is being calibrated. This ensures that the density is always being measured and calibrated at approximately the same pressure. Compac Industries Ltd. Page 30 www.compac.co.nz Set-up Modes Further Settings Available on the 'K' Factor Switch Temperature Calibration Only available for LPG and Bulk-meter modes and only if the Temperature Compensation PCB is installed and temperature compensation configured as detailed in Section 0 To set the temperature, place the probe in product of a known temperature. Allow 10 minutes for the probe temperature to stabilise, then adjust the temperature setting in the register 'XXX.X' to the known temperature value. To check operation of the probe, press the 'K' factor switch to observe E in the Price display and „XXX.X' in the volume display. Allow the display to return to normal. Warm the probe and recheck the K-Factor switch temperature setting. The new temperature should be displayed. The temperature is not updated while it is being displayed. Setting the Temperature Refer to K Factor Switch Settings (see page 21) While setting the temperature, the price display shows E and the volume display shows 'XX.X'. The temperature is displayed in degrees Celsius. ACV Valve Flow Rate This is only available in Bulk Meter mode where the ACV Valve has 'Compac Designed' controls. The Configuration code must be set-up for “Compac flow modulation” (4th digit set to 2. Refer to Configuration Code (see page 16) ) Setting ACV Valve Flowrate Refer to K Factor Switch Settings (see page 21) While setting the ACV Valve flowrate, the price display shows 'FLO' and the volume display shows 'rXXXX'. The desired flowrate for the system must be entered in litres per minute. L-Cut This is only available in Bulk-meter mode. This value is similar to the preset cut-off used in a standard dispenser. Prior to the delivery reaching its preset amount, the solenoids are switched to give a low flowrate. The “L-Cut” sets the amount (in litres), prior to the preset amount being attained, at which the solenoids will switch to a low flow rate. Setting L-Cut Refer to K Factor Switch Settings (see page 21) While setting the “L-Cut”, the price display shows 'LCUT' and the volume display shows 'LXXXX'. H-Cut This is only available in Bulk Meter mode. Compac Industries Ltd. Page 31 www.compac.co.nz Set-up Modes Further Settings Available on the 'K' Factor Switch This value is the desired cut-off point to half flow (in litres) for the system. The “H-Cut” sets the amount (in litres), prior to the preset amount being attained, at which the flow rate of the system will be halved. Setting H-Cut Refer to K Factor Switch Settings (see page 21) While setting the “H-Cut”, the price display shows 'HCUt' and the volume display shows 'HXXXX'. F-Cut This is only available in Bulk Meter mode. This is the final cut-off point to pre-set (in litres) 'FXXX.X' for the system. Setting F-Cut Refer to K Factor Switch Settings (see page 21) While setting the “F-Cut”, the price display shows 'FCut' and the volume display shows 'FXXXX'. Compac Industries Ltd. Page 32 www.compac.co.nz Set-up Modes Parameter Switch Parameter Switch Refer to Figure 1 Main Features C4000 (see page 12) to find the location of the parameter switch. The Parameter switch has several functions including: Identifying the software programme version number, 'P XX' Setting the dispenser/pump price, 'Pr' or 'P' Setting the product density, 'dEn' (Bulkmeter Registers and LPG with compensation but without a densometer only) Setting the pump/dispenser number, 'Pn' Displaying End of Sale indications Setting the dispenser sequencing rate, 'SE9' (CNG only) Validating and invalidating cards/pins/keys, 'Y' or 'n' (Comcard, Compin, or CWIDKey pumps/dispensers only) Setting the card access pumps/dispensers only) Conducting Display Segment Test code, 'A' (Comcard or CWIDKey Parameter Switch Settings - all must be set, but the order of the set-up is not critical. Program Version Number To determine program version number, hang up the nozzle, then push the parameter switch once. The system enters a diagnostic mode whereby it displays the program type data and performs a display segment test. When showing program data, the display panel shows 'PXX' where 'XX' is the program version number. Compac Industries Ltd. Page 33 www.compac.co.nz Set-up Modes Parameter Switch Setting the Price per Litre The C4000 processor board can be set for five hose configurations: 1. Single (e.g. one C4000 controls one hose) 2. Dual (e.g. one C4000 controls two hoses) 3. Quad (e.g. one C4000 controls four hoses but only two (one per side) can operate at any time) 4. True Quad (e.g. one C4000 controls four hoses which can all operate at once) 5. Six (e.g. one C4000 controls six hoses but only two can operate at once) The following charts are to be used to set the price. Setting Price for a Single or Dual Hose Configuration Step ACTION RESULT 1 Ensure that the nozzle is hung up Dispenser in idle state 2 Press and Hold the Parameter switch operated until the “Price per litre” is displayed. The Price for side „A‟ is displayed as „PX.XXX‟ and „Pr‟ is displayed on the price display. 3 Press and hold the Parameter switch. A digit, of the displayed „Price per litre‟, will begin to increment. 4 When the digit is correct, release the Parameter switch. 5 Repeat steps 3 and 4 for each digit of the „Price per litre‟. The C4000 will reset itself if the Parameter switch is left for more than 60 seconds. Continue for Dual hose units Compac Industries Ltd. 6 Press and release the Parameter switch 8 or more times in quick succession 7 Repeat steps 3 to 5 above. The „Price per litre‟ for side “B” is displayed as „bX.XXX‟ and „Pr” is displayed on the price display. If a Compac Central Controller, EFTPEC, Task forecourt controller, or Compac Commander is used, the price must be set to zero (0) at the pump/dispenser. The price can then be set at the Controller. This applies to all configuration display options. The dispenser/pump will stop when the dollar amount reaches: $999.99 (high-flow $9999.9) or the litre amount reaches 999.99l (high-flow 9999.9l) whichever occurs first. The dispenser will not allow the price/litre to be altered during a delivery When the price/litre is altered, the dispenser will display the new price/litre for at least 5 seconds before allowing a new transaction to begin. Page 34 www.compac.co.nz Set-up Modes Parameter Switch Setting the Price for Quad (four) Hose Configuration Step ACTION RESULT 1 Ensure that the nozzles are hung up Dispenser in idle state 2 Press and Hold the Parameter switch operated until the “Price per litre” is displayed. The Price for hose 1 is displayed as „PX.XXX‟ and „Pr1‟ is displayed on the price display. 3 Press and hold the Parameter switch. A digit, of the displayed „Price per litre‟, will begin to increment. 4 When the digit is correct, release the Parameter switch. 5 Repeat steps 3 and 4 for each digit of the „Price per litre‟. The C4000 will reset itself if the Parameter switch is left for more than 60 seconds. Continue for other hoses 6 Press and release the Parameter switch 8 or more times in quick succession 7 Repeat steps 3 to 5 above. The „Price per litre‟ for the next hose is displayed as „PX.XXX‟. „Pr2‟, Pr3‟ or „Pr4‟ is displayed on the price display. If a Compac Central Controller, EFTPEC, Task forecourt controller, or Compac Commander is used, the price must be set to zero (0) at the pump/dispenser. The price can then be set at the Controller. This applies to all configuration display options. The dispenser/pump will stop when the dollar amount reaches: $999.99 (high-flow $9999.9) or the litre amount reaches 999.99l (high-flow 9999.9l) whichever occurs first. Compac Industries Ltd. Page 35 www.compac.co.nz Set-up Modes Parameter Switch Setting the Price for True Multi-Product Configuration Step ACTION RESULT 1 Ensure that the nozzles are hung up Dispenser in idle state 2 Press and Hold the „Side A‟ Parameter switch until the “Price per litre” is displayed. The Price for hose 1 side „A‟ is displayed as „PX.XXX‟ and „Pr1‟ is displayed on the price display. 3 Press and hold the Parameter switch. A digit, of the displayed „Price per litre‟, will begin to increment. 4 When the digit is correct, release the Parameter switch. 5 Repeat steps 3 and 4 for each digit of the „Price per litre‟. The C4000 will reset itself if the Parameter switch is left for more than 60 seconds. Continue for each hose 6 Press and release the Parameter switch 8 or more times in quick succession 7 Repeat steps 3 to 5 above. The „Price per litre‟ for the next hose on side „A‟ is displayed as „PX.XXX‟. „Pr2‟ or „Pr3‟ is displayed on the price display. Continue for side “B” 8 Repeat steps 1 to 7 for side “B” If a Compac Central Controller, EFTPEC, Task forecourt controller, or Compac Commander is used, the price must be set to zero (0) at the pump/dispenser. The price can then be set at the Controller. This applies to all configuration display options. The dispenser/pump will stop when the dollar amount reaches: $999.99 (high-flow $9999.9) or the litre amount reaches 999.99l (high-flow 9999.9l) whichever occurs first. Compac Industries Ltd. Page 36 www.compac.co.nz Set-up Modes Parameter Switch Setting the Product Density Only available in Bulkmeter mode (when Sr = 0) or LPG with compensation but without a densometer (configuration code of 5xx5x). The product density (kg/m3) must be set. In bulkmeter mode this can be done either at the register (for 'stand-alone' C4000 Heads), or at the central controller. For controller sites the density entered at the register must be zero to allow the 'controller set' density to override. On LPG dispensers, the product density (kg/m3) is set at the dispenser. If the C4000 is in Bulkmeter mode or set-up for LPG with temperature compensation but without a densometer (Configuration code = 5xx5x) then the density can be set using the parameter switch. This is not available in other modes. While setting the Specific Density, the price display shows 'dEn' and the volume display shows 'XXX.X' the density (Kg/m3) @ 15ºC. Setting Specific Density (Settable density) Step ACTION RESULT 1 Ensure that the nozzles are hung up Dispenser in idle state 2 Press and release the Parameter switch, in quick succession until the density is displayed. The price display (top) shows „dEn‟ and the volume display shows the density „XXX.X‟ in kg/m3 @ 15ºC 3 Press and hold the Parameter switch. A digit, of the density, will begin to increment. 4 When the digit is correct, release the Parameter switch. 5 Repeat steps 3 and 4 for each The C4000 will digit of the density. reset itself if the Parameter switch is left for more than 60 seconds. The same density is used for all hoses on a multi-hose dispenser. Setting the Dispenser/Pump Number Press and release the Parameter switch nine (9) or more times and the message 'Pn' will appear on the Price (top) display. The number displayed in the volume (middle) display is the pump number. Press and hold the parameter switch and the processor will roll the displayed number until the switch is released. The value of the displayed number will then be stored as the pump/dispenser number. Displaying the End of Sale Indications Press and release the Parameter switch nine (9) or more times and the message 'Pn' will appear on the „Price‟ (top) display. The number displayed in the „volume‟ (middle) display is the pump number and the number displayed in the „price per litre‟ (bottom) display is the „end of sale‟ indicator. Compac Industries Ltd. Page 37 www.compac.co.nz Set-up Modes Parameter Switch Setting the Sequencing Rate This is only available for CNG Dispensers. Needs appropriate software. The rate of sequencing between pressure banks for the CNG dispensers is done on a percentage basis. There are three percentage settings to choose from: Fast, 'FAS' switching to the next higher-pressure bank occurs at 45% of the full flow rate. Normal, 'nOr' switching to the next higher-pressure bank occurs at 35% of the full flow rate. Slow, 'SLO' switching to the next higher-pressure bank occurs at 25% of the full flow rate. To set the Sequencing rate Press and release the Parameter switch seventeen (17) or more times, without holding it depressed for long enough to change any digits, until 'SE9','XXX' appears. Hold the switch depressed until the correct sequencing rate is displayed, then release. The displayed sequencing rate is now selected and operation of the dispenser will be affected immediately. The displays will reset after a ten (10) second timeout. Validating/Invalidating Cards Pins or Keys This is only available on Comcard Basic, Compin Basic, or CWIDKey Basic systems (i.e. 'b' setting digit 3 = 2. 1. Ensure that the nozzle is hung up. Press the Parameter switch 16 or more times without holding the switch depressed long enough for any digits to change or for the system to enter the pump number setting mode. The switch must be depressed for two seconds or longer for the latter to occur. Card status information will then appear on the litre display panel. The left of the display panel shows a 'Y' or 'n' where 'Y' is Valid & 'n' is Invalid; the right of the panel shows the two-digit card, pin, or key number. 2. The desired card/pin/key number can be selected by changing each digit using the usual press/hold/release method with the Parameter switch. When the figure on the left side of the display panel is selected, it can be changed from 'n' to 'Y' to 'n' etc. by holding the Parameter switch depressed. Therefore, the respective card status can be selected by releasing the switch when the desired card status symbol is displayed. To change multiple cards repeat the above process for the appropriate card numbers. The display will return to normal operation after the Parameter switch is not operated for ten (10) seconds. On older systems Card 99 is the Service card and was universally accepted by all Comcard card-readers. Setting the Access Code This is only available on Comcard or CWIDKey Basic systems (i.e. 'b' setting digit 3 = 2. Compin does not require any Access Code. Depress the Parameter switch 24 or more times, without holding it depressed long enough to change any digits, until 'AXXXX' appears on the Compac Industries Ltd. Page 38 www.compac.co.nz Set-up Modes Parameter Switch display. This number is different for each Compac Card/Key System, which ensures that the cards/keys for any one system cannot be used on any other systems. The access code can be changed by the usual press/hold/release method using the Parameter switch. Access Code will only need to be changed to prevent an existing Card/Key System being used, or to allow a new card system to be issued in the case of several lost or stolen cards. Refer also to Displaying and Printing Totals (see page 41) Compac Industries Ltd. Page 39 www.compac.co.nz Set-up Modes Printer Set-up Printer Set-up Comcard Compin & CWIDKey Basic Systems The printer used is the Star printer, with modifications. Recessed in the left side of the printer are two (2) banks of dipswitches. The switches are UP when set to ON (see diagram below). Figure 4. Star Printer Dipswitch Settings The cable used to connect the printer to the pump/dispenser is supplied by Compac. One end has a 25 way 'D' connector, with an interface PCB within the „D‟ connector housing. The other end is a four pin AMP connector where: Pin 1 - Red Pin 4 - Black Printer Self Test To carry out the self-test, press and hold down the FEED and ON LINE buttons while switching the power on. Compac Industries Ltd. Page 40 www.compac.co.nz Set-up Modes Displaying and Printing Totals Displaying and Printing Totals General To display litre and dollar totals for any single hose on a pump/dispenser, make sure all nozzles are hung up. Then, for pumps/dispensers: With Preset: Press either the Cancel or the Fill button, on the hoses' respective Preset, five or more times and the totals will appear on the displays. Without Preset: Remove the nozzle from its holster and hold the nozzle switch in for five seconds. Then press the nozzle switch rapidly five or more times - ensuring that the switch 'clicks' each time. The five digit whole dollar and litre totals will then be shown on the display for ten seconds. Scrolling Tote Option This is only available on Comcard, Compin, and CWIDKey Basic systems (i.e. 'b' setting digit 3 = 2) To access this option the 'b' setting digit 1 must be set to one. Pump/Dispenser totals are accessed as above, then after displaying the pump/dispenser total for ten seconds the card/pin/key number and card/pin/key total will appear. The display will flash for 10 seconds and then go to the next card/pin/key. All cards/pins/keys with non-zero totals and all valid cards/pins/keys will be 'scrolled'. Using a Totals Only - Report Printer This is only available on Comcard, Compin, or CWIDKey Basic systems (i.e. 'b' setting digit 3 = 2.) Plug the two core cable from the printer into the four pin plug (Red Comms - Pin 1, Black Comms - Pin 4) on the side of the pump/dispenser. Power up the printer and make sure it is 'ON LINE'. Then depress the nozzle switch five or more times - ensuring that the switch 'clicks' each time. The printout will contain all cards/pins with non-zero totals and all valid cards/pins/keys. Card/pin/key status is also displayed on this printout. The printer may also be permanently wired to the C4000 comms. If the printer is left with the power on and on-line, it will then act as an 'audit trail printer'. It will then print out the card/pin/key number, litres dispensed and the total in dollars, at the end of each fill. All totals mentioned above are non-resettable totals (the only way they can be cleared is by replacing the C4000 memory IC 'chip'). The displays are only capable of displaying five-digit whole litre totals (maximum of 99999), but the C4000 memory stores seven digit whole litre totals (maximum of 9999999.99) for printing Receipt Printer With Central Controller and Futra systems, it is possible to install a receipt printer either at the pump/dispenser, or at the Central Controller. The receipt printout includes the following information: Site Number, Pump Number, Card Number, Reference Number, Date, Time, Product, Litres, Dollars, Dollars per litre, Odometer Reading (if prompted). Compac Industries Ltd. Page 41 www.compac.co.nz Set-up Modes Displaying and Printing Totals Printer Housed at the Pump/Dispenser (Card King) This is only permissible in 'Type B' fuel pumps/dispensers (as defined by AS2229-1) or in pumps/dispensers used in applications where less stringent requirements are set. This is because the printer is not an intrinsically safe device and must have access to the pump/dispenser exterior for the 'printer paper slot'. The printer receives the data for printing and cutter operation from the C4000 microprocessor PCB, via an interface PCB (CI125) which also provides the printer with a 12V power supply. The interface PCB provides 'opto-isolation' between the C4000 intrinsically safe circuitry and the 'unsafe' printer circuitry, for the printer driver signal. This Receipt Printer option is only available for C4000 microprocessors controlling one hose pumps/dispensers, or for C4000s which are set-up in 'True Multi' configuration. A PIN pad must also be connected to the C4000 and the third digit of the Configuration Code must be set to '1' or '3' On a pump/dispenser set-up with a receipt printer, a receipt is obtained as follows: 1. Authorise the transaction as for a normal fill until the PIN pad display reads “REQUIRE RECEIPT YES OR NO” 2. Press 3. The display will read “TAKE FUEL” 'YES' Continue the fill as per normal and at the completion of the fill, a receipt will print automatically.” If the nozzle is still in holster: 1. Pin pad reads: “LOAD PRESET” 2. Press: “ENTER” If the nozzle is lifted: Pin pad reads: “TAKE FUEL” If the Receipt Printer is not operational (e.g. out of paper), then when the PIN pad displays: “PASS CARD” it will also display: “NO RECEIPT” Electrical Connection The data cabling for the printer connects to the C4000 intrinsically safe terminals at connector J14. The other end of these wires connects to connector CON5 on the Interface PCB (CI125). The 220-240V supply connection on the Interface PCB is at connector CON1. Power and data connections to the printer and cutter are from CON2 & CON3 on the Interface PCB. Receipt Printer Connected to the Central Controller Where a Central Controller is installed on site, it is possible to connect a Receipt Printer to the Central Controller Comms Port 3 to obtain printouts. Two operational options can be configured at the pump/dispenser C4000 when the Receipt Printer is connected like this: 1. Compac Industries Ltd. If a Receipt Printer is connected to the Controller and left „ON LINE‟, then by setting the third digit of the Configuration Code to '0' or '2' (for standard or Secure PIN pad operation respectively), a receipt will be printed after each transaction. This should be the set-up chosen when a receipt is always required or when the pump/dispenser does not have Page 42 www.compac.co.nz Set-up Modes Basic Systems (Comcard Compin & CWIDKey) a PIN-pad installed. 2. If the pump/dispenser has a PIN pad connected, then it can be configured to display a receipt prompt as part of the transaction authorisation process. This prompt would be the same as for a pump/dispenser with a Receipt Printer connected to the C4000 (detailed on the previous page). To select this option the third digit of the Configuration Code for the C4000 should be set to '4' or '5', depending upon whether a standard or Secure PIN pad is installed on the pump/dispenser. Electrical connection of the Receipt Printer in this mode is covered in the Central Controller Service Manual. Basic Systems (Comcard Compin & CWIDKey) For these systems to operate the 'b' setting digit 3 must be set to two. Refer 'b' Settings (see page 18). In this mode of operation the 'C4000 Head' operates as a totally self-contained system operating independently of the central controller. The C4000 'Comms' circuitry, which is usually used for communicating with a controller, is now used to run an audit trail and/or receipt printer (Refer Printer Set-up (see page 40)). These systems can have a maximum of 99 cards/pins/keys. Comcard Basic The Comcard Basic system uses magstrip cards to initiate a transaction. These cards are encoded with an access number and a card number. There can be only one access number per pump and the card numbers must be in the range of 01 to 99. In older Comcard basic systems, card number 99 was reserved for servicing. All Comcard Basic systems will have a card reader attached to the front or side of the pump/dispenser. Usually the card number is printed or embossed on the card. If this is not the case the card can be identified in the same manner as the CWIDKey identification procedure. Compin Basic The Compin Basic system simply uses a two digit PIN number to initiate a transaction. This operates in the same manner as the Comcard Basic system except that digit 4 of the configuration code (refer Setting the Configuration Code (see page 16) ) must be set to two (2). Also there is no access number required. The PIN number acts as the card number and all of the same totals are available. CWIDKey Basic The CWIDKey Basic system uses a CWID (Compac wireless Identifier) key to initiate a transaction. These systems have a CWID aerial placed at the nozzle or on the pump/dispenser. Where the aerial is placed at the nozzle, the CWID tags must be mounted in close proximity to the filling spout. If the aerial is on the dispenser the customer must hold the CWID tag close to the reader panel on the dispenser. The CWID tags are a small (approx. 32mm x 5mm diameter) sealed tag. They do not require batteries. The CWIDKey Basic system operates in the same manner as the Comcard Basic system except that digit 3 of the configuration code (refer Setting the Configuration Code (see page 16) ) must be set to six (6). The CWID tags Compac Industries Ltd. Page 43 www.compac.co.nz Set-up Modes Basic Systems (Comcard Compin & CWIDKey) are encoded with an access code and a key number in the same way that a comcard is encoded. CWIDKey Number Identification. When a valid key is presented to the dispenser the display will alternately flash the key totals then the key number, until the nozzle is lifted. The key number is displayed as "c xx" where xx is the keynumber. The access number is never displayed. If an invalid key with the correct access code is presented to the dispenser the display will show "----" for one second then the key number for one second. If a key with an incorrect access code is presented to the dispenser then the display will only show "----" for two seconds. Compac Industries Ltd. Page 44 www.compac.co.nz Electrical Wiring C4000 Basic Systems (Comcard Compin & CWIDKey) Electrical Wiring C4000 230 Volt wiring Power for the C4000 'head' connects to the terminals marked Phase, Neutral, & the Earth Stud. Refer Connecting Mains Power and Communications (see page 10) On the C4000 Power supply PCB, the incoming phase feeds the microprocessor power supply through the fuse F2 (250mA) and feeds all low current solid state relay circuits through the fuse F3 (1A). Solenoids and motors are connected to the appropriate terminals. Communications (Comms) Wiring Communication cables connect to the comms terminals marked Red and Black. Refer Connecting Mains Power and Communications (see page 10) The Communications wiring is a 12 volt circuit and any contact with mains will cause permanent damage. The C4000 can communicate with the following Forecourt Controllers: Micro M Eftpec Compac Central Controller Task Postec Compac Commander Comms DIP Switch settings The Comms dipswitches are on the C4000 power supply PCB. Refer Figure 7 Solid State Relays (Triacs) (see page 60) SW3 Comms Dipswitches Sw Std Comms 1 ON 2 OFF 3 ON 4 OFF 1 ON 2 3 4 Figure 9. Comms DIP Switch Settings Standard Compac Comms (or PEC Comms) Switch 1,3 ON Switch 2,4 OFF With Gilbarco consul interface Compac Industries Ltd. Switch 1,3 Page 45 OFF www.compac.co.nz Electrical Wiring C4000 Basic Systems (Comcard Compin & CWIDKey) Switch 2,4 ON C4000 Gilbarco Protocol Converter A Gilbarco interface board (CI143) plus any software version HIA29107 onwards (or HIU29107 for USA Gilbarco protocol) is required if the C4000 is to connect to a Gilbarco Consul. The Comms dipswitch settings (See Figure 7 & Figure 9) must be set with switches 1& 3 OFF and switches 2 & 4 ON. The Gilbarco interface board plugs onto the IS Power supply PCB in the Flameproof box. The IS Cable must be setup to connect to the Gilbarco interface board. The Comms still connects to the Red & Black terminals as with the standard Comms. Intrinsically Safe Wiring The location of the various connectors are shown in Figure 1. Refer Description C4000 Air Detector Cut-out Switch The Air detector cut-out switch is required on any Bennett pump pumping diesel or any Bennett pump pumping any product at more than 55 litres per minute. This switch is a 'normally open' pressure-activated switch, which closes when the pressure of the air venting from the pumping unit exceeds a preset level. The closing of this switch disables the C4000's outputs, ending the transaction in progress. The pump can be re-authorised and another transaction can take place immediately after the pump stops, without the need to de-power and re-power the electronics. Figure 10. Connector J12 (Nozzle, Air, Sump, and Flow switches) Nozzle Switch(es) Compac Industries Ltd. Page 46 www.compac.co.nz Electrical Wiring C4000 Basic Systems (Comcard Compin & CWIDKey) The nozzle switch leads plug in between 'NSWx' and 'GND' (see Figure 10 above). When the nozzle is lifted, the nozzles switch closes and the C4000 initiates a transaction. Diagnostic LED will flash rapidly when any nozzle is lifted regardless of hose configuration. Sump Switch The Sump Switch is a float switch located in a sump at the bottom of the dispenser. If the dispenser pipe work leaks, then the tray fills with product, thereby activating the switch. If the switch closes, then the dispenser stops and the litres display reads "SunP". The Sump Switch is wired into the SUMP and GNS terminals on the J12 connector (see Figure 10). If there is more than one head in the dispenser (e.g. MHD6), then the sump switch is to be connected to both heads. Ensure that the SUMP terminals are joined and the GNS terminals are joined. DO NOT connect the GNS terminal on one head to the SUMP terminal on the other. Temperature Pressure Compensation PCB (CI075) The Temperature Compensation PCB is mounted in a separate enclosure and is connected to the C4000 Microprocessor via a four wire cable. The PCB Pin headers and cable connectors are shown below. Figure 11. Temperature Compensation Connectors. 5 6 3 4 1 1– Red 2 – Green 3 – Screen 4 – White 5 – Black 6 2 Figure 12. Connector to C4000 Microprocessor PCB (J8) Compac Industries Ltd. Page 47 www.compac.co.nz Electrical Wiring C4000 Basic Systems (Comcard Compin & CWIDKey) 7 8 5 6 3 4 1 2 1– Loop 2 – Loop 3 4 – Red 5 – White 6 – Black 7 – Green 8 Figure 13. Connector to Temperature Compensation PCB (CON5) The pressure sensors and temperature sensors supplied by Compac have the appropriate plug to be able to plug them into the Temperature Compensation PCB. Display Backlighting The backlighting PCB's consist of several red backlighting LED's and the PCB's are mounted on stand-offs behind the displays. The backlighting PCB's are supplied from the C4000 'Backlight' plug (J17). This is an intrinsically safe supply. Card-readers The C4000 can drive two Card readers. They plug into the C4000 Microprocessor PCB (Connectors J15 & J16). The Card readers can be a 'Track 1' or 'Track 2' type card-reader. The 'track' number indicates the track on the magnetic strip of the card which will be read. Compac Systems will be either a TK1 or a TK2 type, and will never be used both together. This is because information is coded, and therefore gathered, from either the first track or the second track of the coded magnetic strip. Compac Industries Ltd. Page 48 www.compac.co.nz Electrical Wiring C4000 Compac Wireless Transceiver Compac Wireless Transceiver The CWID PCB is mounted in a separate enclosure. Connector 'CON5' on the CWID PCB (see below) connects to J13 on the C4000 Microprocessor PCB (Refer Description C4000) with an eight wire cable (see below) Figure 1: CWID (CON5) to microprocessor (J13) cable Figure 2: CWID (CI 101 issue D) PCB Compac Industries Ltd. Page 49 www.compac.co.nz Electrical Wiring C4000 Compac Wireless Transceiver Tuning the Aerial Whenever the CWID PCB is changed, the aerial will need to be tuned. For locations of the connectors, refer to the picture in CWID Interface Board Replacement. 1. Connect a Multimeter (set to Volts) to CON8. 2. Place a shorting link across pins 2 & 3 of CON4. The poll LED will flash slower, indicating "Tuning Mode" 3. Using the dipswitches (SW1), adjust the capacitance to obtain the maximum voltage at CON8. Each dipswitch adds a capacitor to the tuned circuit. The DIP switches 1 to 5 are primary capacitors while 6 to 8 are fine tuning capacitors. 4. Use the following technique: 5. Turn on Switch 1 and measure voltage, turn on switch 8 and see if voltage rises or falls. If it rises, turn off 8 and turn on switch 2. 6. Continue this procedure for switches 3,4 and 5 until you get a voltage drop. 7. If the voltage drop occurs at switch 2,3,4 or 5 then return to the previous switch and add switches 6,7 and 8 until the voltage drops. When the drop occurs, revert to the previous switch. 8. If there is no voltage drop as switches 6, 7 and 8 are added, compare this voltage to the voltage achieved at the next primary switch with 6, 7 and 8 turned off. 9. If you can't get a voltage drop when the fine tuning switches are used, use the chart below to calculate a capacitance figure between the switch combination achieved above. For example:If 1+2+6+7+8 (7.3 nF) obtains a higher voltage than 1+2+3 (8.33nF) then try 1+2+5 (7.33 nF) if the voltage reading is higher than the two previous combinations, switch on 8 then 7 then 6 until you get a drop. If no drop is measured then try 1+2+4(7.66 nF). Keep working with combinations until you get the voltage drop when one of the fine tuning switches is added or you have run out of combinations. Always use the setting that achieves the highest voltage. 10. If the voltage drop occurs at step 5, turn off switch 1 and turn on switches 2,3,4 and 5 then test for voltage drop with switch 8. If voltage drops then turn off switch 5, measure voltage and test again with switch 8. Continue with combinations until a voltage drop occurs when one of the fine tuning capacitors is switched on. 11. Though the CWID aerial can work at lower voltages, the voltage reading should be above 28 Volts. 12. Remove the shorting link fitted at 2 above. 13. Test the operation with a valid CWID key. Compac Industries Ltd. Dipswitch (SW1) Capacitance (nF) Dipswitch (SW1) Capacitance (nF) 1 4.7 5 0.33 2 2.3 6 0.1 3 1.33 7 0.1 4 0.66 8 0.1 Page 50 www.compac.co.nz Electrical Wiring C4000 Displays: Litres only, Retail, Multi-price & Preset Displays: Litres only, Retail, Multi-price & Preset The C4000 has a 32 pin connector on the microprocessor PCB (refer General C4000 Figure 1 J7) which can be used to connect up to four display-preset pairs (see Figure 16 below). Figure 16. Microprocessor Display Connector (J7) Figure 16 and Figure 17 show the two ends of the display/preset/multi-price display cables. The heavy line on one side of the plug indicates the side with the locking pins. Figure 17. Display Connector Figure 18 shows how the displays connect to the C4000 for various dispenser models. The four circuits (0-3) shown in Figure 18 are the same four circuits shown in Figure 16. Compac Industries Ltd. Page 51 www.compac.co.nz Electrical Wiring C4000 From C4000 Microprocessor. Displays: Litres only, Retail, Multi-price & Preset 0 Single, Dual, Duo, or Double configuration 1 Retail or Commercial Displays. AP209, CI121, CI123, CI127, or C137 2 3 Side B Side A Preset Display CI120 & Keypad CI114 OR One side of a six hose true multi-product configuration MPD Display. CI147 & Keypad CI149 OR Four hose True Multi-product configuration MPD Display. CI147 & Keypad CI149 MPD Display. CI147 & Keypad CI149 Side B Side A OR All hose Quad configuration Retail or Commercial Displays. AP209, CI121, CI123, CI127, or CI137 Side B/2 Side B/1 Side A/2 Side A/1 Preset Display CI120 Keypad CI114 Figure 18. Display Connections for Various Dispenser Models. Compac Industries Ltd. Page 52 www.compac.co.nz Electrical Wiring C4000 Displays: Litres only, Retail, Multi-price & Preset Secure PIN Pad Unit When connecting a BP Secure PIN pad to a C4000 a Distribution board CI36 is required as an interface. The Secure PIN pad / C4000 combination only works with old type Central Controllers Special software is required for the C4000. Secure PIN pads are not supported in either Futra or Communicator Controller software. Figure 19. Secure PIN Pad Modem This device is not covered in this part of the manual. Refer to the FUTRA Service Supplement. Compac Industries Ltd. Page 53 www.compac.co.nz Electrical Wiring C4000 Displays: Litres only, Retail, Multi-price & Preset Encoder The rotary encoder translates meter turns into electrical pulses. Each turn of the Bennett meter equals approximately 0.5 litre (eight turns = one US gallon). The encoder converts this to 150 pulses so that each pulse corresponds to approximately to 3ml. Exact values are: One rotation = 0.47 litre 150 pulses = 0.47 litre One pulse = 3.1 ml When the C4000 'head' is used for other meters this ratio can vary, e.g. from 0.5 litres / turn to as high as 10 litres / turn. The encoder will rotate up to 600 rpm before 'tripping' an „Er 7‟ message. If the encoder is disconnected, the C4000 will not start the pump and an „Er 9‟ message will be displayed. The encoder connects to the C4000 via a six-core (only five cores used) data cable. The five cores used are: Orange or White - 5V terminal Yellow or Black - 0V terminal Brown - B0 terminal Blue - B1 terminal Red - B2 terminal Where B0, B1 & B2 are the three opto-senser connections To reverse the rotation of the encoder sensing, the B0 & B2 wires should be reversed. The error message for reverse rotation is „Er 8‟. Compac Industries Ltd. Plug Name Single ENC 0 (J3) Encoder from Encoder from meter side 'A' meter Encoder Encoder from side 'A', from product product 1 '1' ENC 1 (J4) Not used Encoder from side 'B' meter Encoder Encoder from side 'A', from product product 2 '2' ENC 2 (J5) Not used Not used Encoder Encoder from side 'B', from product product 1 '3' ENC 3 (J6) Not used Not used Encoder Not used from side 'B', product 2 Page 54 Single Suction, Quad Dual, & true Dual MHD's & MHP's www.compac.co.nz Electrical Wiring C4000 Displays: Litres only, Retail, Multi-price & Preset High/Low Flow Switch A High Flow/Low Flow option is available on high flow dispensers/pumps. The two-position switch is located on the side of the dispenser/pump by the nozzle holster. In the high flow position, the full flow rate of the pump/dispenser will be available at the nozzle. In the low flow position approximately 40 to 70 lpm will be available depending upon the application. High/Low Flow Operation Methods Method 1 When the pump is fitted with a hi-lo flow switch, it enables the user to be able to select two different flow rates. The switch has two positions: UP for high flow, and DOWN for low flow (80litres/m). The two termination screws are located at the top. When the hi-lo switch is used in the "HI" position, it energises outputs on the C4000 to operate motors #1 and #2 (with a one-second interval before motor #2 starts), which in turn operates their associated pump. When the hi-lo switch is in the "LOW" position, only motor #1, and its associated pump operates. The changing of the Flow Selector switch position during a transaction has an immediate effect on 'Pump 2's' operation. I.e. The motor for 'Pump 2' can be turned off and on during a transaction. Method 2 This is used in dispensers supplied by submersible pumps and in pumping units with a preset operation. Two solenoids valves 38mm NB & 18mm NB are installed in parallel after the meter. For high flow, both solenoids valves are open. For low flow, only the 18mm NB solenoid valve is open. Method 3 - 3 Phase Pump (M200P) This is used in pumping units without preset operation. One 18mmNB-solenoid valve is piped as a 'by-pass' across the pumping unit. When open this allows some of the product being pumped to return to the inlet (low-pressure) side of the pump and hence reduces the flow rate through the nozzle. Electrical Connections To control the solenoids in high/low flow operation, the two core cable from the flow selector switch connects to 'FLOWx' or 'FLOWx' terminals on the C4000 Microprocessor PCB connector J12 (see Figure 10). 'FLOW0' is used for side 'A' and in the case of a dual with high/low flow on both sides, then side B's flow selector switch connects to the 'FLOW1' terminal. The switches are to be connected between the 'FLOWx' terminal and 'GND'. Closing the contacts on the flow selector switch of Side 'A' ('FLOW0') causes the 'T7' output terminal to energise. For Side B the 'T9' output terminal is energised. In Method 1 the 38mmNB Solenoid is wired to the 'T7' output and the flow-selector switch is 'closed' in the high flow position. In Method 2 the 18mmNB Solenoid is wired to the 'T7' output and the flowselector switch is 'closed' in the low flow position. Compac Industries Ltd. Page 55 www.compac.co.nz Electrical Wiring C4000 Displays: Litres only, Retail, Multi-price & Preset Totalisers Electromechanical Totalisers Only approved Compac totalisers are to be used. Some totalisers have a +ve and a -ve terminal. Electronic Totals As well as having electromechanical totalisers for litres dispensed from the pump, each C4000 stores in its memory a five-digit litres total of fuel dispensed from each hose. Both these totals are non-resettable. These totals can be displayed by pressing the CANCEL or FILL buttons on the preset keypad, of the meter/hose in question, five times in quick succession. The totals will then appear on the pump displays, on the LITRES and DOLLARS display, for ten seconds before the display resets. In the absence of a preset keypad, remove the nozzle from the nozzle holder. Hold the nozzle switch down for at least three seconds and then tap it down five times in quick succession. The totals will appear as described above. Compac Industries Ltd. Page 56 www.compac.co.nz End of Sale Indications Displays: Litres only, Retail, Multi-price & Preset End of Sale Indications The C4000 can display the reasons the last sale ended. This information is displayed as a number, which appears in the price-per-litre panel, when setting the pump number. The following table gives the reasons corresponding to each number. Numerical Indicator Readout Explanation 1.00 "NOZ" Nozzle hung up. 2.00 "PRESET" Stopped at the preset. For CNG dispensers - completed a temperature compensated fill 3.00 "TIMEOUT" No flow. 4.00 "REMSTOP" Pump controller initiated stop. 5.00 "MAX" Maximum litres and/or dollars reached. "AIR" Air cut-out (Diesel air cut-out switch). "GAS" Creepage due to vapour (LPG Dispenser). 7.00 "ERROR" Encoder error, excess flow, etc. 8.00 "SEQUENCE" CNG applications only. 9.00 "SUMP" Switch activated by leaking product. 10.00 “BULK SAFETY” 11.00 “NEW CWID” 12.00 “DPE MAIN” Parity error on main display 13.00 “DPE MP” Parity error on multi price display 14.00 “DA MAIN” Parity error on main display 15.00 “DA MP1” Parity error on multi price display 1 16.00 “DA MP2” Parity error on multi price display 2 17.00 “DA MP3” Parity error on multi price display 3 18.00 “DA MP4” Parity error on multi price display 4 19.00 “LPG CREEP” 20.00 “TC1” CNG Temperature compensated fill stage 1 21.00 “TC2” CNG Temperature compensated fill stage 2 22.00 “TC3” CNG Temperature compensated fill stage 3 6.00 Compac Industries Ltd. Page 57 www.compac.co.nz Software Upgrade Procedure Displays: Litres only, Retail, Multi-price & Preset Software Upgrade Procedure This is the software upgrade procedure to be followed for all bulk meter registers and all pumps with a C4000 other than those with FUTRA software. 1. Ensure, before working on the pump, that anti-static precautions are taken (i.e. wearing of wristband with earth strap). 2. Gain access to C4000 Processor Board and record all set-up data by accessing the configuration (K-Factor) switch and the parameter switch, this includes recording the comms dipswitch settings. Data setup to include: 3. K factor 'F ' 4. No flow delay 'n' 5. Pre-set cut-off margin 'PCut' 6. Density Factor 'dSF' (CNG only) Specific density 'SPG' (LPG only) Flow rate 'FLO' 'r' (some bulkmeters only) Temperature 'E' (bulk meter or LPG only) L Cut 'L' or 'LCUT' (bulkmeter only) H Cut 'H' or 'HCUT' (bulkmeter only) F Cut 'F' or 'FCUT' (bulkmeteronly) Set resolution 'Sr' Configuration 'C ' 'b' Settings Price 'Pr' or 'P' Density 'd' (bulkmeters only) Pump number 'Pn' Sequencing Rate 'SE9' (CNG only) Access code 'A' (comcard or CWIDKey Basic dispensers only) 7. Electronic and mechanical totals should also be recorded. 8. In the case of 'Comcard Basic', 'Compin' (Mining), or 'CWIDKey Basic' systems, a printout of card/pin/key totals must be obtained before changing software. This printout will also give card/pin/key validation status. If no printer is available, use Scrolling Tote option (refer Totalisers (see page 56)). 9. The above steps are taken to safeguard against software incompatibility causing loss of information. 10. Turn off power. 11. Remove software EPROM (removable chip labelled C4000 PXX or XXX-XX:XX.X) using an EPROM extractor. (See Figure 1 for the location of the EPROM.) 12. Plug in new software EPROM, being careful that the dimple is at the correct end of the socket. (i.e. software chip dimple to base dimple). Also that all the legs are correctly located in the socket (see diagram below). 13. Turn on power. 14. Check that the data recorded in Steps 2 and 4 is still present, if not reenter. 15. Check the electronic totals, if not as before then give 'before' and 'after' totals to relevant people on site. 16. Ensure that the status of cards/pins/keys, on 'Comcard', 'Compin', or CWIDKey systems, are as before. If they are different in any way, ensure that the relevant people on site receive 'before' and 'after' Compac Industries Ltd. Page 58 www.compac.co.nz Software Upgrade Procedure Displays: Litres only, Retail, Multi-price & Preset printouts of card/pin/key totals. 17. Test pump operation. When replacing Integrated Circuit chips (refer to Figure 19 below), ensure that the notch is facing in the direction of the IC board socket (the notch is the end that we refer to as the "front"). When inserting the IC chip, the rear pin (of the IC chip) must be plugged into the rear pin socket of the IC board socket. Any spare pin sockets should be in front. Failure to correctly insert the IC chips or adhere to the above guidelines specified herein will result in a loss of memory data. Figure 3: Memory chip installation Figure 20. Software IC Insertion Compac Industries Ltd. Page 59 www.compac.co.nz Solid State Relays (Triacs) Displays: Litres only, Retail, Multi-price & Preset Solid State Relays (Triacs) General The solid state relay, as the name implies, is a solid state switch, controlled by the C4000. These solid-state switches control the C4000 220-240volt outputs. COMMS INCOMING MAINS + ve - ve Excess Flow Output Solenoid Side B Motor Side B Solenoid Side A Neutral Phase Earth Motor Side A Figure 7. Location of Solid State Relays (Triacs) and Comms DIP Switches (SW3) There are 10 separate solid state relays (small triacs) on the C4000 PCB. The output terminals for these triacs is T1 to T10. Their function varies depending on what the C4000 'head' is controlling. Below are tables showing the use of these outputs for various applications. The T1 and the T4 outputs can be used to drive a high current triac whose output will be on the LOAD1 and LOAD2 terminals respectively. Each of these outputs (T1 and T4) has an associated switch (SW1 and SW2 respectively) which must be used to select the type of output required (refer Figure 8). The T7 output cannot drive a high current triac directly but may be looped to T1 or T4 of another C4000. If it is looped then SW4 must be in the mid position. Position 1 of SW4 should never need to be used. The power for the triac outputs can be supplied from a separate mains supply (Separate from the supply for the microprocessor). There are two blocks of connectors for the phase connection (refer Figure 7). The block of six connectors supplies the microprocessor and the block of four connectors supplies the triac outputs. These two blocks of connectors are normally looped together in the factory. Compac Industries Ltd. Page 60 www.compac.co.nz Solid State Relays (Triacs) Triacs C4000 Single, Dual & Quad Triacs C4000 Single, Dual & Quad Power Symbol Function Terminal T1 MTR1 High / Low Single / Dual Quad Current Output Motor relay control (SW1 = 2) Motor relay control (SW1 = 2) Low 300mA max Internal pump motor (SW1 = 1) Internal pump motor (SW1 = 1) High (40 A max) Secondary Flow Coil Secondary Flow Coil Low (300 mA max) Solenoid 1 Solenoid 1 Primary Flow Coil Primary Flow Coil Solenoid 1 Solenoid 1 Motor relay control (SW2 = 2) Motor relay control (SW2 = 2) Low 300mA max Internal pump motor (SW2 = 1) Internal pump motor (SW2 = 1) High (40 A max) Secondary Flow Coil Secondary Flow Coil Low (300 mA max) Solenoid 2 Solenoid 2 Primary Flow Coil Primary Flow Coil Solenoid 2 Solenoid 2 Spare Secondary Flow Coil or LOAD1 T2 T3 T4 SFS1 PFS1 MTR2 Low (300 mA max) or LOAD2 T5 T6 T7 SFS2 PFS2 SFS4 Low (300 mA max) Low (300 mA max) Solenoid 4 (SW4 = 2) T8 SFS3 Spare Secondary Flow Coil Low (300 mA max) Solenoid 3 T9 PFS3 Spare Primary Flow Coil Low (300 mA max) Solenoid 3 T10 PSF4 Spare Primary Flow Coil Low (300 mA max) Solenoid 4 Compac Industries Ltd. Page 61 www.compac.co.nz Solid State Relays (Triacs) Triacs C4000 MPD6 & MPP6 side A Triacs C4000 MPD6 & MPP6 side A Power Symbol Function Terminal High / Low MPD6 / MPP6 side 'A' MPD6 / MPP6 side 'B' Current Output Motor 1 relay control (SW1 = 2) Motor 3 relay control (SW1 = Low 300mA max or or (SW1 = 1) LOAD1 Internal pump motor 1 (SW1 = 1) T1 T2 T3 T4 MTR1 / MTR3 SFS1 PFS1 MTR2 Secondary Flow Coil Secondary Flow Coil Solenoid 1 Solenoid 1 Primary Flow Coil Primary Flow Coil Solenoid 1 Solenoid 1 Motor 2 relay control (SW2 = 2) Motor 2 relay control (SW2 = Mid) or Internal pump motor 2 (SW2 = Mid) or or LOAD2 Internal pump motor 2 (SW2 = 1) T5 T6 T7 SFS2 PFS2 MTR3 / MTR1 High (40 A max) T9 PFS3 T10 Low 300mA max High (40 A max) Secondary Flow Coil Solenoid 2 Solenoid 2 Primary Flow Coil Primary Flow Coil Solenoid 2 Solenoid 2 Motor 3 relay control (SW4 = 2) Motor 1 relay control (SW4 = Mid) or Internal pump motor 1 (SW4 = Mid) Internal pump motor 3 (SW = Mid) SFS3 Low (300 mA max) Secondary Flow Coil or T8 Low (300 mA max) Low (300 mA max) Low (300 mA max) Low 300mA max High (40 A max) Secondary Flow Coil Secondary Flow Coil Solenoid 3 Solenoid 3 Primary Flow Coil Primary Flow Coil Solenoid 3 Solenoid 3 Spare Spare Low (300 mA max) Low (300 mA max) Low (300 mA max) For a six hose MPD / MPP: T1 of side 'A' loops to T7 of side 'B', T4 of side 'A' loops to T4 of side 'B', and T7 of side 'A' loops to T1 of side 'B'. Compac Industries Ltd. Page 62 www.compac.co.nz Solid State Relays (Triacs) Triacs C4000 LPG Single/Dual, CNG & Bulk Meter Triacs C4000 LPG Single/Dual, CNG & Bulk Meter Power Terminal Function High / Low LPG Single/Dual CNG Bulk Meter Current output T1 Electric Motor Control (SW1 = 2) side „A‟ Low A (SW1 = 2) Electric Motor Control (SW1 = 2) Low (300 mA max) T2 Secondary Coil Solenoid Control Side „A‟ Spare Low Flow. New Compac OCV Control N/C Solenoid Low (300 mA max) T3 Primary Coil Solenoid Control Side „A‟ Med 1A High Flow. New Compac OCV Control N/C Solenoid Low (300 mA max) T4 Electric Motor Control (SW2 = mid) Side „B‟, looped to T1 High A (SW2 = 2) Tank Valve Signal (SW2 = 2) Low (300 mA max) T5 Secondary Coil Solenoid Control Side „B‟ Spare Spare Low (300 mA max) T6 Primary Coil Solenoid Control Side „B‟ Low B Caltex Low (300 mA max) T7 Spare Med 1B (SW4 = 2) Mobil (SW4 = 2) Low (300 mA max) T8 Spare Spare Shell Low (300 mA max) T9 Spare High B BP Low (300 mA max) T10 Excess flow output - Turned on Auxiliary Output for Additive Pulse if flow rate exceeds CNG Compressor 100litres/min. Stays on until Control dispenser turned off. Compac Industries Ltd. Page 63 Low (300 mA max) www.compac.co.nz Solid State Relays (Triacs) High Current Triac Option High Current Triac Option Where high current (40A) outputs are required (i.e. driving the pump motor directly) high current triacs are fitted to the power supply PCB. If a high current triac is installed for T1 and/or T4 then its respective snubber switch (SW1 & SW2 respectively) needs to be switched to position 1 (Refer Figure 8). Figure 8 High Current Triac Option Compac Industries Ltd. Page 64 www.compac.co.nz Indicator LEDs High Current Triac Option Indicator LEDs POWER LED D1 WATCHDOG LED D5 COMMS RXD LED D6 D7 COMMS TXD LED C4000 microProcessor PCB Figure 5. Location of Power, Watchdog, RXD & TXD LEDs Power LED The Power LED (refer Figure 5) lights when the processor board has power. If this LED flashes, this indicates that the processor has a fault on the processor power supply. WatchDog LED The Watchdog LED (refer Figure 5) lights only if the watchdog circuit has been triggered, thereby indicating that a processor fault has occurred. TXD & RXD LEDs The TXD and RXD LEDs (refer Figure 5) indicate polling of communications to/from a controller. The RXD LED flashes whenever any communications polling is received and the TXD LED flashes whenever the C4000 processor responds to polls for its respective pump number(s). Compac Industries Ltd. Page 65 www.compac.co.nz Indicator LEDs High Current Triac Option C4000 microProcessor PCB Output LEDs Diagnostic LED D17 D16 D15 D14 D13 D12 D11 D10 D9 D8 D18 Figure 6. Location of Output & Diagnostic LEDs Output LEDs The ten Output LEDs (refer Figure 6) indicate which triac outputs are being switched on. D8-D17 corresponds to the output triacs T1-T10 (refer Figure 7). Diagnostic LED The Diagnostic LED Figure 6) flashes in three different states when the processor is working properly: Compac Industries Ltd. When the pump is idle and in 'stand-alone' mode, the LED flashes slowly and consistently. When the pump is idle and communicating with a controller the LED flashes slowly but erratically. When the nozzle is lifted from its holster, the LED flashes quickly. Page 66 www.compac.co.nz Fault Finding High Current Triac Option Fault Finding Symptom Action Watchdog LED is on Is the processor LED (DL1) flashing? (refer to Figure 5 for the location of the Yes - Turn power off Watchdog LED) Check for any foreign bodies i.e. wire off-cuts etc, on processor PCB. Check all IC's are firmly in their sockets. Re-power the C4000 If watchdog resets (i.e. stays off), then everything is okay. Replace C4000 PCB if watchdog still comes on after re-power. No - Replace C4000 PCB. Are IC's plugged in correctly? Are IC chips the same? Is LK1 made? Are intrinsic plugs plugged in correctly? Diagnostic LED not flashing Is Power LED on? (refer to Figure 6 for the location of the Yes - Replace C4000 PCB Diagnostic LED) No - Refer below Power LED off Is the power to the C4000 on? (refer to Figure 5 for the location of the Yes - Check Fuse F1 Power LED) Check for a short on intrinsic devices. Unplug and re-plug each device, checking the power LED status each time. If the LED still off, turn power supply off for a few minutes then back on & try again. Replace C4000 PCB if fault not found No - Turn on power supply & try again. Motor won't start Is Solid State Relay LED on? Yes - Check Triac Fuse F2 Check all Motor connections Check Motor Check wiring Select a spare High Current Solid State Relay if the above checks are ok. No - Check Nozzle Switch wiring & operation. Compac Industries Ltd. Page 67 www.compac.co.nz Fault Finding High Current Triac Option Replace C4000 PCB if fault not found Motor running all the time Is Solid State Relay LED on? Yes - Check Nozzle Switch is releasing No - Select a spare High Current Solid State Relay. Replace C4000 PCB if fault not found Solenoid not energising Is Solid State Relay LED on? Yes - Check Triac Fuse F2 Check all Solenoid connections Check Solenoid Select a spare Low Current Solid State Relay if the above checks are okay. No - Check Nozzle Switch operation. Replace C4000 PCB if fault not found Preset Display Digit flashing Is the respective Preset Button stuck in? Yes - Remove grit if any and check spacing of keypad to fascia gives good key operation. Check wiring & condition of display plugs. No - Replace keypad. If problem still exists, replace preset PCB. Secure PIN Pad - Display Off Is PIN pad backlighting on? Yes - Check 5V and TX wires for continuity. NO - Check the 0V wire for continuity and that the plug is secure. Replace Secure PIN pad if fault is not found. Secure PIN Pad not accepting numbers Is PIN pad display on? Yes - Check RX wire for continuity No - Check cable and plug. If no fault found, replace the Secure PIN pad. Star Printer not working Is power on? Yes - Check connection of comms cable Check dip switch settings (refer Printer Set-up (see page 40)) Carry out self test (refer Printer Set-up (see page 40)) No - Check cable and plug. If no fault found, contact Compac Help Desk. Compac Industries Ltd. Page 68 www.compac.co.nz Fault Finding Error Codes Error Codes Error Code Fault Action Err 3 No price set. Set a price at the pump or at the controller. Err 4 CWID offline. Check connections. Change CWID PCB. Err 7 Excess flow. Check for air. Err 8 Excess reverse rotation of encoder. Check product is not flowing back into the tank once the delivery has finished. Err 9 Faulty encoder or disconnected encoder. Check encoder circuit. Err 10 Configuration Lost Reconfigure C4000 Invalid access code Err 11 Enter valid access code. (Comcard or CWIDKey Basic systems only). Err 12 C4000 memory failure. Change memory E2prom 'chip'. Err 13 Temperature/Pressure Interface unplugged. Reconnect interface board or replace. Err 14 Temperature Probe disconnected. Reconnect temperature probe or replace. Err 15 Pressure Probe disconnected (LPG only). Reconnect pressure probe or replace. For Error 7 (LPG) also occurs if flow rate exceeds 100 litres/min. For Error 8 excess reverse rotation means the encoder has turned backwards more than 3/4 of one turn during a delivery, or within two seconds of the end of a delivery. This only occurs if the non-return valves installed on site are faulty. Compac Industries Ltd. Page 69 www.compac.co.nz Fault Finding Error Messages Error Messages On Pump LCD Display On PIN Pad Dot Matrix Display (if Connected) Explanation REPAS Pass Again Card not read properly, try re-swiping. In addition, C4000 may be configured for the wrong card reader track, or the card or card reader could be faulty. HOLD System not ready Pump no longer communicating with Central Controller. The full-colon on the display indicates that the processor supply has been OFF and back ON since the last transaction. :0.0 _____ Restricted Fuel Card not validated for the pump/dispenser fuel grade set. _____ Wrong System Incorrect card used or the controller has the incorrect access code or ISO number set. Or requires setting for a particular Card Type. _____ Expired Card Card expiry date is earlier than controller date _____ Bad Card Algorithm check sum on cards is invalid _____ Wrong Pin An incorrect or invalid pin has been entered. _____ Wrong Network The network encoded on the card is invalidated in the controller. Temperature probe out of range. (Only displayed when temperature setting selected on K Factor Switch). Probe either faulty or not connected. RAnGE Low Battery Fault on Secure PIN pad Processor PCB- replace complete PIN pad. Memory Error Fault on Secure PIN pad processor PCB replace complete PIN pad. AIr (Flashing) The air cut-out switch has operated. GAS (flashing) LPG ONLY. Flow rate fell to between 0 and 6 litres/min for more than 6 seconds. Indicates creepage due to presence of vapour. Compac Industries Ltd. Page 70 www.compac.co.nz Appendix A C4000 with RS232 Wiring Appendix A C4000 with RS232 Wiring Compac Industries Ltd. Page 71 www.compac.co.nz Appendix A RS485 Forecourt Wiring RS485 Forecourt Wiring The following changes are made to standard Compac C4000 wiring to allow the use of RS485 communication with other devices. C4000 Power Supply 1. An RS485 Board is fitted inside the Power supply flame proof box. 2. The IS cable pinouts will need to be changed to match the wiring detailed below. C4000 IS Cable for RS485 Forecourt Compac Industries Ltd. Page 72 www.compac.co.nz Appendix A Compac Industries Ltd. RS485 Forecourt Wiring Page 73 www.compac.co.nz Appendix A RS485 Forecourt Wiring Compac Industries Ltd. Page 74 www.compac.co.nz Appendix A C4000 with RS485 Forecourt Wiring C4000 with RS485 Forecourt Wiring Compac Industries Ltd. Page 75 www.compac.co.nz Appendix A Gilbarco Interface Wiring Gilbarco Interface Wiring Compac Industries Ltd. Page 76 www.compac.co.nz Glossary of Terms Gilbarco Interface Wiring Glossary of Terms TERM DESCRIPTION ATG Automatic Tank Gauging Class 1 Zone 0 An area in which an explosive-gas atmosphere is present continuously or is present for long periods. Class 1 Zone 1 An area in which an explosive-gas atmosphere is likely to occur in normal operation. Class 1 Zone 2 An area in which an explosive-gas atmosphere is not likely to occur in normal operation, and if it does occur it will exist for short periods only. ComFutra A model of pump mounted authorisation terminal made by Compac. CPU Central Processing Unit. CWID Compac Wireless Identifier. DCA Driveway Card Acceptor - A type of pump authorisation terminal made by Compac. Encoder A device that translates rotary motion into electronic pulses. Often referred to as a pulser. Head Dispenser calculator/Indicator. C4000 PCB, complete with power supply. HID Transponder key authorisation system Intrinsically safe circuit A circuit in which any spark or any thermal effect produced in the test conditions prescribed in the relevant standard (which includes normal operation and specified fault conditions) is incapable of causing ignition of a given explosive atmosphere. Intrinsically safe electrical equipment Electrical equipment in which all the circuits are intrinsically safe. The equipment may be self-contained or may form part of an intrinsically safe electrical system. Intrinsically safe electrical system An assembly of interconnected items of electrical equipment in which the circuits or parts of circuits, intended to be used in an explosive atmosphere, are intrinsically safe circuits. LED Light emitting diode. Memory chip EPROM chip that stores parameters and/or transaction & totals. OPT Outdoor Payment Terminal - A type of authorisation terminal designed for credit card applications made by Compac. PCB Printed Circuit Board. RAS Retail Authorisation Station - Authorisation terminal designed for manned sites Via 'Plated through hole' in a PCB that enables tracks to swap sides on a PCB. Software chip EPROM chip with label indicating program version. Compac Industries Ltd. Page 77 www.compac.co.nz