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Service Manual WebScroll+ EYE Service Manual WebScroll+ EYE Table of Contents 1. Testing Environment & Tools .......................................................................................................2 a. Hardware ...............................................................................................................................2 b. Software ................................................................................................................................2 2. Trouble Shooting Guide................................................................................................................3 3. Problems and Solutions.................................................................................................................4 A. Cannot detect the mouse ......................................................................................................4 B. No E-Mail Notice Music ....................................................................................................12 4. Spare Parts List ...........................................................................................................................13 Version 1.0 Page 1 Service Manual WebScroll+ EYE 1. Testing Environment & Tools a. Hardware ♦ PC586 or later ♦ PS/2 Port ♦ USB Port x 1 unit x 1 unit x 1 unit b. Software ♦ Windows 98 or Windows XP ♦ Driver of WebScroll+ Eye Version 1.0 Page 2 Service Manual WebScroll+ EYE 2. Trouble Shooting Guide Problem Cannot detect the mouse No E-Mail Notice Music Button/Click function NG Can’t move the mouse smoothly Solution X1 NG (Please refer to page 4) U1 or X2 NG (Please refer to page 5) U2 NG (Please refer to page 6~8) U3 NG (Please refer to page 9) Cable NG (Please refer to page 10~11) IR NG Please replace the IR. U2 NG (Please refer to page 12) Micro Switch NG Please replace the Micro Switch. The copper line inside the cable is broken. Please replace the cable. Version 1.0 Page 3 Service Manual WebScroll+ EYE 3. Problems and Solutions A. Cannot detect the mouse a. X1 NG – Please check the wave diagram of X1 Please check if there is 6MHz on X1 by Oscilloscope. The wave diagram should be the same with below. If not, please replace X1. Version 1.0 Page 4 Service Manual WebScroll+ EYE b. U1 or X2 NG – Please check the wave diagram of U1 Please check if there is 18.43MHz on U1. The wave diagram should be the same with below. If not, please replace U1 or X2. Version 1.0 Page 5 Service Manual WebScroll+ EYE c. U2 NG ♦ Please check the wave diagram of PIN5 on U2 Please check the working voltage of Pin 5 on U2. It should be +5V and the wave diagram should be the same with below. If not, please replace U2. Version 1.0 Page 6 Service Manual WebScroll+ EYE ♦ Please check the wave diagram of PIN17 and PIN18 on U2 Please check the wave diagram of Pin 17 and Pin 18 on U2. And it should be 5V (as below). If not, please replace U2. Version 1.0 Page 7 Service Manual WebScroll+ EYE ♦ Please check the wave diagram of PIN19 and PIN20 on U2 Please check the wave diagram of Pin 19 and Pin 20 on U2. And it should be 5V (as below). If not, please replace U2. Version 1.0 Page 8 Service Manual WebScroll+ EYE d. U3 NG – Please check the working voltage of right PIN1 on U3 Please check the working voltage of right Pin 1 on U3. It should be +3.3V and the wave diagram should be the same with below. If not, please replace U3. Version 1.0 Page 9 Service Manual WebScroll+ EYE e. Cable NG ♦ Please check the wave diagram of PIN9 on U2 Please check if there is 5MHz of Pin9 on U2. And the wave diagram should be the same with below. If not, please replace the cable. Version 1.0 Page 10 Service Manual WebScroll+ EYE ♦ Check the wave diagram of PIN10 on U2 Please check the wave diagram of Pin 10 on U2. And it should be 5V (as below). If not, please replace the cable. Version 1.0 Page 11 Service Manual WebScroll+ EYE B. No E-Mail Notice Music – Please check the wave diagram of PIN 4 on U2 Please check the wave diagram of Pin 4 on U2. And it should be 5V (as below). If not, please replace U2. Version 1.0 Page 12 Service Manual WebScroll+ EYE 4. Spare Parts List Spare Parts Name Parts No. U1 K0309028 U2 K130B026 U3 K1319007 Micro Switch K0908001 BZ1.BUZZER K113B001 X1 K0817000 CABLE K5609225 X2 K0819001 Version 1.0 Page 13