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SSP-561-F-SPK1.07UNVLr1-ADA-ISSUE4.0 SERVICE MANUAL FOR MODEL SSP-561-F HANDSFREE STAINLESS STEEL TELEPHONE WITH OPTIONAL ADA FEATURE EQUIPPED WITH SPK1.07r1 FIRMWARE Serving the Telephone Industry Since 1930 Communication Equipment & Engineering Company 519 W South Park Street Okeechobee, FL 34972 Voice: 863-357-0798 Fax: 863-357-0006 ISSUE 4.0 IMPORTANT INFORMATION FOR CUSTOMER Please fill in before you continue. The following information is necessary when calling CEECO for assistance. MODEL NUMBER MODEL SSP-561-F WITH OPTIONAL ADA FEATURE, EQUIPPED WITH SPK1.07UNVLr1 FIRMWARE SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you, please have this information available when calling for technical support. CEECO Communication Equipment & Engineering Company 519 W South Park Street Okeechobee, FL 34972 863-357-0798- telephone 863-357-0006- facsimile [email protected] www.ceeco.net CEECO Communication Equipment & Engineering Company PROPRIETARY 2 ISSUE 4.0 TABLE OF CONTENTS SECTION PAGE 1.0 INTRODUCTION ............................................................................................................. 4 2.0 GENERAL .............................................................................................................................. 4 3.0 PROGRAMMING ............................................................................................................ 5 PROGRAMMING CONTINUED…................................................................... 6 PROGRAMMING CONTINUED…................................................................... 7 PROGRAMMING CONTINUED…................................................................... 8 PROGRAMMING CONTINUED…................................................................... 9 PROGRAMMING CONTINUED…................................................................. 10 4.0 OPERATION ...................................................................................................................... 10 5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................... 10 6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 11 7.0 TESTING ............................................................................................................................... 12 8.0 SPECIFICATIONS ........................................................................................................ 13 9.0 PARTS LIST: ..................................................................................................................... 13 10.0 REPAIR AND RETURN INFORMATION ................................................. 14 11.0 WARRANTY POLICY .............................................................................................. 15 12.0 DIAGRAM .......................................................................................................................... 16 CEECO Communication Equipment & Engineering Company PROPRIETARY 3 ISSUE 4.0 1.0 INTRODUCTION The practices in this manual provide installation and maintenance information for the CEECO Model SSP-561-F Telephone. The information in this manual is subject to change without notification. For information not included in this manual, please call or write: CEECO Customer Service 519 W South Park Street Okeechobee, FL 34972 863-357-0798- telephone 863-357-0006- facsimile [email protected] www.ceeco.net 2.0 GENERAL 2.1 The CEECO SSP-561-F is a sturdy, vandal resistant, hands free telephone, constructed with a heavy-gauge, stainless steel panel. Instead of a hookswitch and handset, the telephone has a Press to start/Press to stop button for initiation and termination of phone calls. Manual volume control is also provided inside the telephone. 2.2 The microphone is muted during periods of dial tone to deter the use of hand held dialers to make fraudulent calls. 2.3 Incoming calls may be allowed or blocked depending on the programming. 2.4 Programming is accomplished via the DTMF keypad. 2.5 The telephone is equipped with an optional ADA feature (color-changing LED) that when activated provides a visual call progress indication. CEECO Communication Equipment & Engineering Company PROPRIETARY 4 ISSUE 4.0 3.0 PROGRAMMING NOTE: It is recommended that you ground yourself to prevent ESD damage to the PCB(s). 3.1 Connect the telephone to a working telephone line or a DTMF test set. 3.2 Locate the pair of plastic mini-jumpers along the edge of the PC board. Move them to the “on” or inner most position as depicted in the diagram on the last page of this manual. 3.3 Press the “CALL & HANGUP” button and wait for dial tone before entering programming digits. 3.4 Begin by entering #97#19#, which will clear all user programmable memory. NOTE: Once the # key has been entered, you may hear a fast busy tone, an operator recording, or other Central Office signals. Please disregard these sounds and continue programming, as they will have no effect on the programming. 3.5 Each programming location is accessed by dialing the # sign and the corresponding two digit code. The previous contents of the location are automatically erased when the location code is accessed. 3.6 Enter #00, followed by a series of ten (10) digits as selected from the following page. Location “00” is the telephone options location. By entering a selected number of 0-9 into each of the ten digit locations, the phone is customized for the particular installation. CEECO Communication Equipment & Engineering Company PROPRIETARY 5 ISSUE 4.0 PROGRAMMING CONTINUED… • Be sure to record your selections below for future reference. #00 __ __ 0 __ 0 0 1 0 0 ___ Digit 1: 0 Call restrictions are in effect. (*Must be set to 0 to implement call restrictions in section 3.7). 1 No call restrictions. Digit 2: 0 No incoming calls allowed. 1 Incoming calls allowed. Digit 3: 0 Always 0 for this model. Digit 4: 0 No Automatic Call Disconnect. For Call Button. 1-9 Minute(s) Automatic Call Disconnect (Telephone will automatically disconnect and reset after the selected time period). Digit 5: 0 Always 0 for this model. Digit 6: 0 Deactivate ADA feature (Changing LED). 9 Activate ADA feature (Changing LED). Digit 7: 1 Always 1 for this model. Digit 8: 0 Always 0 for this model. Digit 9: 0 Always 0 for this model. Digit 10: 0 No Wink Detect 1-9 Length of the Wink (l = 50ms incremental to 450ms. 5 is recommended) CEECO Communication Equipment & Engineering Company PROPRIETARY 6 ISSUE 4.0 PROGRAMMING CONTINUED… EXAMPLE: Enter #00 0106091005 Phone will be set as follows: DIGIT 1 .. CALL RESTRICTIONS IN EFFECT DIGIT 2 .. INCOMING CALLS ALLOWED DIGIT 3 .. ALWAYS 0 DIGIT 4 .. 6 MINUTE TIME OUT DIGIT 5 .. ALWAYS 0 DIGIT 6 .. ADA LED ACTIVATED DIGIT 7 .. ALWAYS 1 DIGIT 8 .. ALWAYS 0 DIGIT 9 .. ALWAYS 0 DIGIT 10 .250ms WINK 3.7 LOCATION #71-#89: (ALLOWED CALLS) If it is necessary for the phone to implement call restrictions, enter the “allowed” numbers as described in this section. Otherwise, proceed to the next section. The allowed number(s) can range from 1 to 11 digits. There are twenty (20) memory locations available (#71-#89). Simply enter the intended memory location, followed by the desired/allowed calling pattern. EXAMPLE: NOTE: The * (Asterisk) symbol is defined as a wildcard. This means that any digit 0-9 may be entered in its place from the telephone keypad. #71 0-***-***-**** Allows all 0 minus and 0 plus calls. #72 1-555-1212 Allows 1-555-1212 information calls. #73 911 Allows 911 emergency calls. #74 1-800-***-**** Allows 1-800 calls. Etc. • Be sure to log your entries in the allowed call table on the next page for future reference. CEECO Communication Equipment & Engineering Company PROPRIETARY 7 ISSUE 4.0 PROGRAMMING CONTINUED… ALLOWED CALL TABLE 3.8 #70 _ - _ _ _ - _ _ _ - _ _ _ _ #80 _ - _ _ _ - _ _ _ - _ _ _ _ #71 _ - _ _ _ - _ _ _ - _ _ _ _ #81 _ - _ _ _ - _ _ _ - _ _ _ _ #72 _ - _ _ _ - _ _ _ - _ _ _ _ #82 _ - _ _ _ - _ _ _ - _ _ _ _ #73 _ - _ _ _ - _ _ _ - _ _ _ _ #83 _ - _ _ _ - _ _ _ - _ _ _ _ #74 _ - _ _ _ - _ _ _ - _ _ _ _ #84 _ - _ _ _ - _ _ _ - _ _ _ _ #75 _ - _ _ _ - _ _ _ - _ _ _ _ #85 _ - _ _ _ - _ _ _ - _ _ _ _ #76 _ - _ _ _ - _ _ _ - _ _ _ _ #86 _ - _ _ _ - _ _ _ - _ _ _ _ #77 _ - _ _ _ - _ _ _ - _ _ _ _ #87 _ - _ _ _ - _ _ _ - _ _ _ _ #78 _ - _ _ _ - _ _ _ - _ _ _ _ #88 _ - _ _ _ - _ _ _ - _ _ _ _ #79 _ - _ _ _ - _ _ _ - _ _ _ _ #89 _ - _ _ _ - _ _ _ - _ _ _ _ LOCATIONS #30-69 (SPEED DIALING) If repertory/speed dialing is needed, enter the desired numbers as described in this section. There are forty (40) memory locations available (#30-#69). The number(s) can range from 1-11 digits in length. Simply enter the intended memory location, followed by the desired speed dial number. When the phone is placed into operation, the user will dial the # key followed by the appropriate two-digit memory location code. This will cause the corresponding speed dial number to automatically dial out. EXAMPLE: Enter #3018005551212 in the programming sequence. When in normal operating mode, the user dials #30 and the phone will Speed Dial - 1-800555-1212. • Be sure to log your entries in the speed dial table on the next page for future reference. CEECO Communication Equipment & Engineering Company PROPRIETARY 8 ISSUE 4.0 PROGRAMMING CONTINUED… SPEED DIAL TABLE #30 _ - _ _ _ - _ _ _ - _ _ _ _ #50 _ - _ _ _ - _ _ _ - _ _ _ _ #31 _ - _ _ _ - _ _ _ - _ _ _ _ #51 _ - _ _ _ - _ _ _ - _ _ _ _ #32 _ - _ _ _ - _ _ _ - _ _ _ _ #52 _ - _ _ _ - _ _ _ - _ _ _ _ #33 _ - _ _ _ - _ _ _ - _ _ _ _ #53 _ - _ _ _ - _ _ _ - _ _ _ _ #34 _ - _ _ _ - _ _ _ - _ _ _ _ #54 _ - _ _ _ - _ _ _ - _ _ _ _ #35 _ - _ _ _ - _ _ _ - _ _ _ _ #55 _ - _ _ _ - _ _ _ - _ _ _ _ #36 _ - _ _ _ - _ _ _ - _ _ _ _ #56 _ - _ _ _ - _ _ _ - _ _ _ _ #37 _ - _ _ _ - _ _ _ - _ _ _ _ #57 _ - _ _ _ - _ _ _ - _ _ _ _ #38 _ - _ _ _ - _ _ _ - _ _ _ _ #58 _ - _ _ _ - _ _ _ - _ _ _ _ #39 _ - _ _ _ - _ _ _ - _ _ _ _ #59 _ - _ _ _ - _ _ _ - _ _ _ _ #40 _ - _ _ _ - _ _ _ - _ _ _ _ #60 _ - _ _ _ - _ _ _ - _ _ _ _ #41 _ - _ _ _ - _ _ _ - _ _ _ _ #61 _ - _ _ _ - _ _ _ - _ _ _ _ #42 _ - _ _ _ - _ _ _ - _ _ _ _ #62 _ - _ _ _ - _ _ _ - _ _ _ _ #43 _ - _ _ _ - _ _ _ - _ _ _ _ #63 _ - _ _ _ - _ _ _ - _ _ _ _ #44 _ - _ _ _ - _ _ _ - _ _ _ _ #64 _ - _ _ _ - _ _ _ - _ _ _ _ #45 _ - _ _ _ - _ _ _ - _ _ _ _ #65 _ - _ _ _ - _ _ _ - _ _ _ _ #46 _ - _ _ _ - _ _ _ - _ _ _ _ #66 _ - _ _ _ - _ _ _ - _ _ _ _ #47 _ - _ _ _ - _ _ _ - _ _ _ _ #67 _ - _ _ _ - _ _ _ - _ _ _ _ #48 _ - _ _ _ - _ _ _ - _ _ _ _ #68 _ - _ _ _ - _ _ _ - _ _ _ _ #49 _ - _ _ _ - _ _ _ - _ _ _ _ #69 _ - _ _ _ - _ _ _ - _ _ _ _ CEECO Communication Equipment & Engineering Company PROPRIETARY 9 ISSUE 4.0 PROGRAMMING CONTINUED… 3.9 4.0 When programming is finished, hang up the telephone by pressing the "CALL & HANGUP” button. Return the two plastic mini-jumpers to the "OFF" or outermost position, as depicted in the diagram on the last page of this manual. The phone is now ready for use. OPERATION To make a call, press the "CALL" button located on the front of the phone and wait for dial tone. The LED will light red at this time. When dial tone is received the transmitter is muted and the phone waits for numbers to be dialed. The user may utilize the keypad to dial numbers in accordance with any programmed call restrictions or speed dial numbers. The LED (if activated in section 3.0) will flash red and green during the ringing cycle. When the call is answered, the LED will turn green (after a maximum of four seconds), and a normal speakerphone conversation is allowed. After the call is complete, press the button again. The LED goes out and the call is terminated. If user does not press the "CALL" button when he or she is finished using the phone, then the phone will hang up after detecting dial tone or when the telephone automatically disconnects as programmed. If Digit 1 of Location #00 is "0" then call restrictions are in effect. The numbers that may be dialed are restricted to the numbers entered into Location #70-#89. If the number dialed is not in the Location #70-#89, then the phone gives three tones and drops the line. If Digit 1 of Location #00 is set to "1", then there are no restrictions and any number may be dialed. 5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT Volt/Ohm Meter 5/16" Nut driver 3/8" Nut Driver Security Tool, CEECO Part Number 301-037 Flat Blade Screw Driver DTMF Test Set CEECO Communication Equipment & Engineering Company PROPRIETARY 10 ISSUE 4.0 6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 6.1 Using a 301-037 security tool (sold separately), loosen and remove the security screws. 6.2 The security tool is for a standard 5/32" button head screw generally used on the framework of the phone booths. 6.3 Separate the faceplate assembly from the apparatus box by pulling the faceplate forward. 6.4 The apparatus box is designed to be mounted flush on any flat vertical surface. Mounting holes are provided on the back and all sides of the apparatus box.(If applicable) 6.5 Run the inside station wire into the apparatus box/mounting location and terminate on the RJ11C modular jack inside, as depicted on the following page. This CEECO-provided jack must be used, as it contains required over-voltage protection. 6.6 The use of a gas tube, or carbon station protector is recommended. The station ground should not exceed 50 ohms. 6.7 Plug the modular line cord from the faceplate assembly into the RJ11C terminal block. 6.8 Dress the line cable away from the security screws and seat the faceplate into the apparatus box. 6.9 Secure the faceplate assembly by tightening the security screws. *****WARNING***** A. Never install telephone wiring during a lightning storm. B. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. C. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. D. Use caution when installing or modifying telephone lines. CEECO Communication Equipment & Engineering Company PROPRIETARY 11 ISSUE 4.0 6.10 7.0 OVER-VOLTAGE PROTECTION DIAGRAM TESTING Action: Connect the phone to the line. Press the "CALL" button. Reaction: Dial tone. LED lights red. Action: Dial a number. The call rings and the LED flashes red and green to indicate ringing. Reaction: The called party answers. A normal speakerphone conversation is allowed. Action: Finish the conversation. Press the "CALL" button, or wait until time out occurs. Reaction: The call is terminated. LED goes out. CEECO Communication Equipment & Engineering Company PROPRIETARY 12 ISSUE 4.0 8.0 SPECIFICATIONS INPUT POWER : LOOP CURRENT : IMPEDANCE : SIGNALING: OUTPUT : ENVIRONMENTAL: C.O. Line powered 30ma. min. 80ma. max. 600 ohms DTMF, 70ms tone, 50ms spacing -4.0 to -6.0dbm Temperature 0°c to 50°c Humidity 20%-90% PROGRAMMING : Via DTMF keypad. DIMENSIONS : 10.25" Wide X 13.125" High X 2.625 Depth WEIGHT : Approximately 8 Pounds RINGER EQUIVALENCY: 0.4A TYPE JACK : RJ11C UL LISTED NO.: 6OF5 FCC NO.: BWBUSA-73021-MT-E 9.0 PARTS LIST: QUANTITY PART NUMBER 6 1 1 1 1 1 1 1 1 1 1 1 406-019 301-018 301-054 700-008 660-000 705-110 6020 14123 14067 391-002 361-01 12017 DESCRIPTION Outer Cover Security Screw Modular Line Cord Modular Connector (RJ11C) Keypad Cable CEECO SPK Board Connectorized Keypad Momentary Panel Switch Speaker Microphone Stainless Steel Panel Mounting Box Ringer ACCESSORIES : 1 301-037 Security Tool CEECO Communication Equipment & Engineering Company PROPRIETARY 13 ISSUE 4.0 10.0 REPAIR AND RETURN INFORMATION 10.1 WARRANTY REPAIR Any device returned requiring warranty service, repair or credit must be accompanied with a "Return Material Authorization" (RMA) FORM. It must include: return shipping instructions, original purchase order number and special marking instruction. A description of the trouble observed must be attached to the defective unit. This information must be inside the shipping container. 10.2 DIRECT ALL INQUIRES TO: CEECO Repair Department 863-357-0798- telephone 863-357-0006- facsimile [email protected] www.ceeco.net 10.3 NON-WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts. The customer must pay the shipping costs for both directions. 10.4 RETURN FOR CREDIT Material may be returned for credit only with prior approval. Material authorized for return is subject to a 20% restocking charge based on the manufacturer’s list price. Return Material Authorization must be requested no later than 30 days after original shipment. CEECO Communication Equipment & Engineering Company PROPRIETARY 14 ISSUE 4.0 11.0 WARRANTY POLICY 11.1 GENERAL CEECO products are guaranteed to be free of defects in material and workmanship for a period of 365 days from the date of original purchase. CEECO’s obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO. Under no circumstances shall CEECO be liable for loss, damage, cost of repair or consequential damages of any kind, which have been caused by neglect, abuse, acts of GOD or improper operation of equipment. 11.2 PRINTED CIRCUIT BOARDS Printed circuit boards should not be field repaired. If a unit is found to be faulty, replace it with another unit and return the faulty unit to CEECO for repair. Modifications by anyone other than CEECO will void the warranty. CEECO Communication Equipment & Engineering Company PROPRIETARY 15 ISSUE 4.0 12.0 DIAGRAM Locate the mini jumpers on the corner of the PCB. ON F OF Move the mini jumpers to the ON position BEFORE going off-hook. When programming is completed, move the mini jumpers to the OFF position. ON F OF ON F OF NOTE: Do not leave the mini jumpers in the ON position; this will decrease battery life. CEECO Communication Equipment & Engineering Company PROPRIETARY 16 ISSUE 4.0 CEECO Communication Equipment & Engineering Company PROPRIETARY 17