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Freestyle 610 – Edition 3 – 07.04.06 – 7332 User Guide BT FREESTYLE 610 Freestyle 610 – Edition 3 – 07.04.06 – 7332 Welcome… Section to your BT Freestyle 610 Digital Cordless Telephone • The big button keypad and large backlit display together with digital quality sound make the BT Freestyle 610 easy to use, see and listen to. • Use Caller Display to see who is calling before you pick up the phone and keep track of incoming calls with the 30 number Calls list.* • Use the phonebook to store and dial up to 30 of your most frequently used phone numbers. • Handsfree operation for greater flexibility when on the phone. * Feature requires subscription to a caller display service from your network provider. A quarterly fee may be payable. Freestyle 610 – Edition 3 – 07.04.06 – 7332 Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages. Need help? If you have any problems setting up or using your BT Freestyle 610 please contact the Helpline on 0870 605 8047 or email [email protected]. Alternatively, you may find the answer in ‘Help’ at the back of this guide. Hearing aid? The BT Freestyle 610 is fitted with an inductive coupler so it is compatible with hearing aids. Got everything? • BT Freestyle 610 handset • BT Freestyle 610 base • • Mains power adaptor (item code 015123) • Telephone line cord 2 x AAA NiMH rechargeable batteries If you have purchased a BT Freestyle 610 multiple pack you will also have the following items for each handset: • BT Freestyle 610 additional handset • BT Freestyle 610 charger • 2 x AAA NiMH rechargeable batteries • Mains power adaptor for charger (item code 015124) Freestyle 610 – Edition 3 – 07.04.06 – 7332 4 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . .6 Setting up the base and handset . . . . .6 BT Freestyle 610 multiple pack owners only . . . . . . . . . . . . . . . . . . . . .8 Getting to know your phone Handset buttons . . . . . . . . . . . . . . . . .10 Handset display icons . . . . . . . . . . . . .11 Base buttons and LEDs . . . . . . . . . . . .12 Navigating the menus . . . . . . . . . . . . .13 Menu map . . . . . . . . . . . . . . . . . . . . . .13 Using the phone Switching the handset power on/off . . .14 Make an external call . . . . . . . . . . . . . .14 Preparatory dialling . . . . . . . . . . . . . . .14 End a call . . . . . . . . . . . . . . . . . . . . . .14 Receiving calls . . . . . . . . . . . . . . . . . . .14 Call timer . . . . . . . . . . . . . . . . . . . . . .15 Handsfree calling . . . . . . . . . . . . . . . . .15 Earpiece volume . . . . . . . . . . . . . . . . .16 Handset ringer volume . . . . . . . . . . . .16 Secrecy . . . . . . . . . . . . . . . . . . . . . . . .16 Redial . . . . . . . . . . . . . . . . . . . . . . . . .17 Last number redial . . . . . . . . . . . . . . .17 Delete a redial number . . . . . . . . . . . .17 Delete the redial list . . . . . . . . . . . . . .18 Phonebook Store a phonebook entry . . . . . . . . . . .19 Dial a phonebook entry . . . . . . . . . . . .19 Character map . . . . . . . . . . . . . . . . . .20 Delete a phonebook entry . . . . . . . . . .20 Edit a phonebook entry . . . . . . . . . . . .21 Caller Display and the calls list View and dial a calls list entry . . . . . . .22 Delete a calls list entry . . . . . . . . . . . . .23 Delete all calls list entries . . . . . . . . . .23 Copy a calls list entry to the phonebook . . . . . . . . . . . . . . . . . .24 Call Waiting . . . . . . . . . . . . . . . . . . . . .24 Speak to a second caller . . . . . . . . . . .25 Handset settings To change the external ringer melody .26 To change the external ringer volume .27 To change the internal ringer melody . .27 To change the internal ringer volume . .28 Key beeps . . . . . . . . . . . . . . . . . . . . . .28 Switch beeps on/off . . . . . . . . . . . . . . .29 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 In this guide Auto answer . . . . . . . . . . . . . . . . . . . .29 Selecting a display language . . . . . . . .30 To switch key lock on . . . . . . . . . . . . . .31 To switch key lock off . . . . . . . . . . . . . .31 Quick key lock . . . . . . . . . . . . . . . . . . .32 Naming a handset . . . . . . . . . . . . . . . .32 Base settings Security PIN . . . . . . . . . . . . . . . . . . . .33 To change the base PIN code . . . . . . . .33 De-register a handset from the base . .34 To change the ringer melody . . . . . . . .34 To change the ringer volume . . . . . . . .35 Reset the handset and base . . . . . . . . .36 Reset if you have forgotten your PIN code . . . . . . . . . . . . . . . . . . . . . . .36 Using additional handsets Registering a new handset to your BT Freestyle 610 base . . . . . . . . . . . . .37 Internal calls . . . . . . . . . . . . . . . . . . . .38 Receiving internal calls . . . . . . . . . . . .38 Find a handset / Paging . . . . . . . . . . . .38 Transferring calls . . . . . . . . . . . . . . . . .39 3-Way conference call . . . . . . . . . . . . .39 Using additional bases Registering your BT Freestyle 610 handset to another base . . . . . . . . . . .40 Selecting a base to use . . . . . . . . . . . .41 Switchboard use Switchboard external line access code .43 To insert a pause . . . . . . . . . . . . . . . . .43 Recall . . . . . . . . . . . . . . . . . . . . . . . . .43 Dialling mode . . . . . . . . . . . . . . . . . . .44 Temporary change to tone dialling mode . . . . . . . . . . . . . . . .44 Help . . . . . . . . . . . . . . . . . . . . . . . . . .45 General information Safety . . . . . . . . . . . . . . . . . . . . . . . . .48 Cleaning . . . . . . . . . . . . . . . . . . . . . . .48 Environmental . . . . . . . . . . . . . . . . . . .48 Product disposal instructions . . . . . . . .49 Guarantee . . . . . . . . . . . . . . . . . . . . . .49 Returning your BT Freestyle 610 . . . . .50 Technical information How many telephones can you have? . .51 R&TTE . . . . . . . . . . . . . . . . . . . . . . . .51 Declaration of Conformance . . . . . . . .51 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 5 Freestyle 610 – Edition 3 – 07.04.06 – 7332 6 Getting started Handset range The BT Freestyle 610 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range. IMPORTANT The base station must be plugged into the mains power socket at all times. Do not connect the telephone line to the telephone line wall socket until the handset is fully charged. Which socket? Power socket Line in Location You need to place your BT Freestyle 610 close enough to a mains power and telephone wall socket so that the cables will reach. The strength of the handset signal depends on where you site the base. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Do not place your BT Freestyle 610 in the bathroom or other humid areas. Setting up the base and handset 1. Plug the power adaptor and telephone cable into the back of the base. Only use the cables provided with the product. Telephone line socket Line in Telephone cable Power adaptor cable If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Getting started 2. Plug the power adaptor into the mains wall socket and switch the power on. When connected correctly, you will hear two beeps and the green Power light on the base will come on. 3. Place the battery ribbon in the base of the battery compartment. Insert the 2 x AAA rechargeable batteries supplied observing the polarity (+ and -) markings. Then slide the battery compartment cover into place. DECT Signal strength The icon on your handset indicates when you are in range. When it flashes, you are out of range. With batteries installed the display will show: The icon will flash while the handset searches for the base. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 7 Freestyle 610 – Edition 3 – 07.04.06 – 7332 8 Getting started Talk/Standby time In ideal conditions, the handset batteries should give about 10 hours talk time or 100 hours standby on a single charge. The base must remain plugged in to the mains and switched on at all times. 4. Place the handset in the base to charge, the red charging light comes on, you hear a beep tone and the icon begins scrolling. When the handset has linked with the base the idle display will be shown: Note that new batteries do not reach full capacity until they have been in normal use for several days. Battery symbols – Battery fully charged – Battery half charged – Battery low Battery low warning If the battery charge becomes low during a call you will hear a warning beep every minute (provided the battery warning beeps are set to on, see page 29). If the battery runs out you will be cut off. You will need to recharge the handset before using it again. During charging, the will scroll in the display. You should charge the handset for at least 24 hours on first charge. 5. Once fully charged, plug the telephone line cord into the telephone wall socket. BT Freestyle 610 multiple pack owners only For each additional handset: icon Battery performance To keep your batteries in the best condition, leave the handset off the base for a few hours at a time. You need to place your BT Freestyle 610 charger close enough to a mains power socket so that the cable will reach. Running the batteries right down at least once a week will help them last as long as possible. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Getting started Setting up the charger and additional handset 1. Plug the power adaptor cable into the underside of the charger. The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Freestyle 610 Helpline on 0870 605 8047. After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging. This is normal. Power adaptor cable 2. Plug the power adaptor into the mains wall socket and switch the power on. 3. Place the battery ribbon in the base of the battery compartment. Insert the 2 x AAA rechargeable batteries supplied observing the polarity (+ and -) markings. Then slide the battery compartment cover into place. 4. Place the handset in the charger and charge the handset for at least 24 hours. The red Charging light on the charger comes on and the icon begins to scroll. Once the handset registers with the base, the stops flashing. BT Freestyle 610 Additional Handset Your BT Freestyle 610 handsets are the same, so instructions throughout this guide apply to both. Handset numbers Once registered with the base, each handset will display its handset number, 1 and 2 respectively. icon Your BT Freestyle 610 is ready for use. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 9 Freestyle 610 – Edition 3 – 07.04.06 – 7332 10 Getting to know your phone Handset buttons Handsfree (side of handset) Use for handsfree mode, page 15. Redial/Vol/Scroll Up/Pause Press to redial a number, page 17. During a call, press to increase the earpiece volume, page 16. In-use light Comes on when you make/receive a call. Menu/Select Press to access the menu, page 13. Press to select menu options. Cancel/Phonebook Go back one level/exit the menu, page 13. While the phone is ringing, press to increase the ringer volume, page 16. Press to access the phonebook, page 19. Press to scroll up through display options, page 13. Calls list /Scroll Down From standby, press to access the Calls list, page 22. Press and hold to enter a pause in a number, page 43. Secrecy/Delete/Clear During a call, press to stop your caller hearing you, page 16. Use to delete characters. Use to delete Calls list and Redial list entries. Talk Press to make, receive or end a call, page 14. /Keypad lock Press and hold to switch key lock on, page 31. * Press any button then to switch key lock off, page 31. During a call, press to decrease the earpiece volume, page 16. While the phone is ringing, press to decrease the ringer volume, page 16. Press to scroll down through display options, page 13. Int Use to make an internal call, page 38. Or to transfer a call to an additional BT Freestyle 610 handset, page 39. Power / R (Recall) Press and hold to switch the handset on/off, page 14. Used when connected to a switchboard/PBX (page 43) and for Call Waiting, page 24. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Getting to know your phone Handset display icons – These are the symbols you will see on your handset’s screen. Phone/Person Envelope External call Range Internal call Phonebook Menus Indicates a call is in progress. EXT icon flashes when you receive an external call. Stays on during the conversation. EXT Battery INT EXT INT EXT INT EXT INT Displayed when you are using your phone in handsfree mode, page 15. EXT INT Flashes when you have new unanswered calls in the Calls list.* When viewing the Calls list, indicates an answered call, page 23.* Key lock Displayed when you are viewing the phonebook, page 19. Indicates when the battery is fully charged, page 8. INT icon flashes when you receive an internal call. Stays on during the internal conversation. XT XT Handsfree speaker Indicates when the battery is low, page 8. EXT INT Indicates when the Key lock is on, page 31. Steady when handset is in range EXT INT Flashes when out of range. of the base. Displayed when you are using the menus. Indicates hidden digits (when the displayed number is longer than 12 digits). When viewing the Calls list, indicates an unanswered call, page 23.* * For these features to work you must subscribe to your Network Provider’s Caller Display and/or Call Waiting service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 11 Freestyle 610 – Edition 3 – 07.04.06 – 7332 12 Getting to know your phone Base buttons and LEDs Find Press to find/page handset(s), page 38. Also used when registering handsets, page 37. Power/In use indicator On = Power on Flashes = During a call When the phone rings When registering handsets Charging indicator On = Handset charging If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Getting to know your phone Navigating the menus Your BT Freestyle 610 handset has a menu system to guide you through the handset and base options. Refer to the menu map below for the available options. Press to exit a menu. Keep pressing to return to the idle screen at any time. When the handset is displaying the idle screen: 1. Press 2. Use to open the main menu. and to scroll through the menu list. 3. When the menu item you want is displayed, press to select and view the sub-menus available. Phonebook Set Up Handset Register Add Entry Base Volume Beep Select Base Delete Entry Base Melody Int Ring Vol Reg Base Modify Entry Del Handset Ext Ring Vol Pin Code Int Melody Dial Mode Ext Melody Default Auto Answer Name Language Key Lock If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 13 Freestyle 610 – Edition 3 – 07.04.06 – 7332 14 Using the phone Switching the handset power on/off Press and hold the button. Make an external call When you make a call, the In Use light on the handset comes on and the In Use light on the base flashes. Dialling numbers quickly Numbers can also be dialled in Handsfree mode (page 15), using the phonebook (page 19), and from the calls list (page 22). 1. Press number. and listen for the dial tone, then dial the The display shows the and then the icons. Preparatory dialling 1. Enter the number first. If you make a mistake, press to delete the last digit. 2. Press to dial. End a call 1. Press When you receive a call, the In Use lights on the handset and on the base flash. Auto-answer If you have switched auto-answer off (see page 29) then you will need to press after lifting the handset to take the call. or place the handset back on the base. Receiving calls The base and handset will ring, the CALL is displayed. icon flashes and 1. Press to answer the call or, if the handset is on the base, simply lift it and speak. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Using the phone If you have subscribed to your network’s Caller Display service, the caller’s number, or name (if an exact name/number match is found in the phonebook) will also be displayed, see page 22 for more information. Call timer Your handset automatically times the duration of all calls, showing the time on the display during your call and for a few seconds after it has finished. Handsfree calling Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of your conversation. 1. Press listen for the dial tone then dial the number. The display shows the and then the The button is located on the left side of the handset rather than on the actual keypad. icons. At any time during the call, to toggle between handsfree mode and normal mode (using the handset), press . To end a handsfree call, press . If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 15 Freestyle 610 – Edition 3 – 07.04.06 – 7332 16 Using the phone The earpiece volume will remain at the level set for all calls until changed. Earpiece volume There are 5 volume levels to select from. The default is 3. You can only adjust the earpiece volume during a call. 1. Press to increase or to decrease the earpiece volume. The display shows the set volume, e.g. EAR VOLUME 2. Handset ringer volume The default setting is 3. There are 3 volume levels to select from, or you can set the volume to off. While the phone is ringing: 1. Press to increase or to decrease the ringer volume. The display shows the set volume. Secrecy During a call, you can talk to someone nearby without your caller hearing you. 1. During your call, press caller cannot hear you. 2. Press . MUTE is displayed and your again to resume your call. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Using the phone Redial Your handset automatically saves the last 5 numbers you dialled into a redial list. 1. Press . 2. Press want. or to scroll and display the number you If a name/number match is found in the phonebook the name will be displayed instead of the number. Press to toggle between the name and number. 3. Press Each redial number can be up to a maximum of 32 digits long. Only the last 12 digits of the number will be displayed. The icon will be displayed if there are more digits to view. If there are no numbers saved in the redial list EMPTY will be displayed. to dial the number. Last number redial 1. Lift the handset and press 2. Press . . The last number called is redialled. Delete a redial number With the name or number you want to delete displayed: 1. Press 2. Press . DELETE? is displayed. to confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 17 Freestyle 610 – Edition 3 – 07.04.06 – 7332 18 Using the phone Press to exit a menu. Keep pressing to return to the idle display at any time. Delete the redial list With any number from the redial list displayed. 1. Press and hold 2. Press . DELETE ALL? is displayed. to confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Phonebook 19 Store a phonebook entry The icon is displayed while you view the phonebook. You can use the phonebook to store up to 30 names and numbers for easy dialling. Each number can be up to 20 digits and each name up to 12 characters long. If you have Caller Display enabled on your line and your caller’s details are matched to an entry in the phonebook then your handset will ring with the melody selected for that caller. 1. Press to display PHONE BOOK. 2. Press to confirm. 3. Display shows ADD ENTRY. Press to display NAME?. 4. Enter a name using the keypad (see ‘Character map’ on . page 20), then press 5. Enter the telephone number, then press 6. Select a ringer melody (1 to 3) using or press . You hear a confirmation beep. . , then 7. Repeat steps 3 to 6 to add more entries, or keep pressing to return to the idle display. Dial a phonebook entry 1. Press . 2. Enter the first letter of the name you want using the keypad, then scroll to the exact entry using or . 3. Press to dial the number. Using the phonebook with additional handsets If you are using more than one handset, each handset has a separate phonebook, so you can store 30 entries per handset. Deleting characters/digits If you make a mistake, press . Cancel storing Press once to return to ADD ENTRY. Press repeatedly to exit. Entering names: For example, to enter the name Tom: Press for T. Press three times for O. Press for M. The maximum length for names is 12 characters. You cannot store a name without a number. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 20 Phonebook Inserting a Pause You can insert a Pause in the dialling sequence. This can be useful if your phone is connected to an internal switchboard, see page 43. Delete a phonebook entry 1. Press . Display shows PHONE BOOK. 2. Press to confirm. 3. Press Character map Button Characters or 4. Press to select DELETE ENTRY. to confirm. BLANK - 1 5. Press or to select entry. ABC2 6. Press to confirm. CONFIRM? is displayed. DEF3 7. Press to confirm. GHI4 JKL5 MNO6 PQRS7 TUV8 WXYZ9 Phonebook entries are listed alphabetically. If the number has more than 12 digits, press again to display the remaining digits. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Phonebook Edit a phonebook entry 1. Press . Display shows PHONE BOOK. 2. Press . 3. Press or to confirm. to select MODIFY ENTRY. Press 4. Scroll to the entry you want using 5. Press or . . 6. Use or to move through the name, and edit using to delete and enter new characters using the keypad, then press . 7. Use to delete digits and enter the new number using the keypad, then press . 8. Select a ringer melody (1 to 3), then press You hear a confirmation beep. To change individual characters Use or to move the cursor underneath the letter you want to change, then overtype the correct letter. . If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 21 Freestyle 610 – Edition 3 – 07.04.06 – 7332 22 Caller Display and the calls list IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT’s Calling Features, call BT on Freefone 0800 800 150. Caller information not available Occasionally the telephone number of the caller is not available and cannot therefore be displayed. In this case, your BT Freestyle 610 will show one of the following explanatory messages: WITHHELD UNAVAILABLE INTERNATIONA(L) OPERATOR PAYPHONE RINGBACK If the telephone number is longer than 12 digits, then only the last 12 digits will be displayed. The < icon will be displayed to the left of the number if there are more digits to view. If you subscribe to a Caller Display service you can see your caller’s number on your handset’s display (unless it has been withheld) before you answer the call. If you have stored the caller’s name and number in the phonebook then they will be shown alternately in the display. Whether you answer a call or not, the caller’s phone number is stored in the calls list. When you have new entries in the calls list the will flash in the display. When all the entries have been viewed, the disappear. icon icon will Up to 30 phone numbers can be stored in the calls list. When the calls list is full, a new call replaces the oldest. Each stored number can be up to 20 digits and each name up to 12 characters long. View and dial a calls list entry 1. Press to open the Calls list. repeatedly to scroll through the entries. 2. Press or For each entry, the caller’s number is displayed, or their name if a name/number match is found in the phonebook. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Caller Display and the calls list 3. When viewing an entry press repeatedly to view the details for the entry: the caller’s number, and the date and time the call was received. 4. Press to dial the displayed number. Or Press screen. to exit the calls list and return to the idle What type of call? The icon indicates a new call waiting to be viewed. The icon will be displayed for calls that you answered. The icon will be displayed for unanswered calls. If there are no numbers saved in the Calls list EMPTY will be displayed. When you reach the start or the end of the Calls list and there are no more calls to view, you will hear a long beep tone. Delete a calls list entry 1. Press to open the Calls list. 2. Press want. or 3. Press . DELETE? is displayed. repeatedly to scroll to the entry you 4. Press to confirm. The display will return to the idle screen. Using the calls list with additional handsets If you are using more than one handset, each handset has a separate calls list. A call answered on one handset will show as unanswered on another. Delete all calls list entries 1. Press to open the Calls list. 2. Press and hold 3. Press until DELETE ALL? is displayed. to confirm (or to cancel). If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 23 Freestyle 610 – Edition 3 – 07.04.06 – 7332 24 Caller Display and the calls list Copy a calls list entry to the phonebook 1. Press to open the Calls list. 2. Press or to copy. 3. Press repeatedly to scroll to the entry you want twice. ADD? is displayed, press . 4. NAME? is displayed. Enter the name, then press 5. The Calls list number is displayed, press You can edit the number (if required) using and the keypad, then press . 6. Press press . . or to select a ringer melody (1 to 3), then . You will hear a confirmation beep. Call Waiting A quarterly fee may be payable for this service. Providing you have subscribed to your network provider’s Call Waiting service, you will hear a soft beep every 5 seconds if an incoming call arrives while you are already on the phone. This beep is not audible to the person you are speaking to. The second caller’s number (and name if stored in the phonebook) will appear on the handset display. Instead of the engaged tone, the second caller will hear an announcement asking them to hold the line. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Caller Display and the calls list Speak to a second caller 1. Press to answer the second call and put your current caller on hold. Press again to return to your first caller and to switch between both callers. The second caller is only charged from the second you answer, not while they are waiting to be connected. Or 2. If you want to end the current call and pick up the waiting call, press . The handset will ring. Press again to connect to the waiting caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 25 Freestyle 610 – Edition 3 – 07.04.06 – 7332 26 Handset settings To exit and return to the idle display at any time, press repeatedly. You can choose a range of settings to suit your personal preferences. Handset ringer melody and volume You have a choice of 3 melodies and 3 volume levels (or OFF). You can change the external ringer (ring for an external incoming call) or the internal ringer (ring for an internal call). To change the external ringer melody 1. Press . 2. Press or 3. Press . until HANDSET is displayed. 4. Press or until EXT MELODY is displayed then press . The current melody is played. The default setting is 3. 5. Press You can also assign a different ringer melody to entries in your phonebook, see page 19. or to hear and select a melody then press . The handset gives a confirmation tone. 6. Press repeatedly to return to the idle screen. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Handset settings To change the external ringer volume 1. Press . 2. Press or 3. Press . 4. Press press until HANDSET is displayed. or until EXT RING VOL is displayed then . The current setting is played. 5. Press or to select a volume then press The handset gives a confirmation tone. 6. Press The default setting is 3. . repeatedly to return to the idle screen. To change the internal ringer melody 1. Press . 2. Press or 3. Press . until HANDSET is displayed. 4. Press or until INT MELODY is displayed then press . The current melody is played. 5. Press or to hear and select a melody then press . The handset gives a confirmation tone. 6. Press The default setting is 3. repeatedly to return to the idle screen. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 27 Freestyle 610 – Edition 3 – 07.04.06 – 7332 28 Handset settings To change the internal ringer volume The default setting is 3. 1. Press . 2. Press or 3. Press . 4. Press press until HANDSET is displayed. or until INT RING VOL is displayed then . The current setting is played. 5. Press or to select a volume then press The handset gives a confirmation tone. 6. Press . repeatedly to return to the idle screen. Key beeps Your BT Freestyle 610 handset emits beeps to alert you to certain situations. You can set the handset to beep: 1. If the battery is low. 2. If you go out of range of the base. 3. To beep as confirmation each time a handset button is pressed. These beeps can be switched ON or OFF. However, beeps which confirm settings cannot be switched off. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Handset settings The default setting for all key beeps is ON. Switch beeps on/off 1. Press . 2. Press or 3. Press confirm. until HANDSET is displayed. . Display shows BEEP. Press 4. Press or then press to to display the type of beeps you want . KEYTONE – for handset button beeps LOW BATTERY – for low battery warning beeps OUT RANGE – for out of range warning beeps 5. Press or to select ON or OFF then press The handset gives a confirmation tone. 6. Press . repeatedly to return to the idle screen. Auto Answer When you receive a call, you can answer it by lifting the handset off the base station, this is called auto answer. When you switch auto answer off, all calls must be answered by pressing . The default setting is ON. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 29 Freestyle 610 – Edition 3 – 07.04.06 – 7332 30 Handset settings 1. Press . 2. Press or 3. Press 4. Press press until HANDSET is displayed. to confirm. or until AUTO ANSWER is displayed then to confirm. 5. Press or to select ON or OFF then press confirm. The handset gives a confirmation tone. 6. Press to repeatedly to return to the idle screen. Selecting a display language You can select from 7 different display languages for your BT Freestyle 610. 1. Press . 2. Press or 3. Press . 4. Press 5. Press until HANDSET is displayed. or until LANGUAGE is displayed. Press to confirm. or until the language you require is shown. Choose from ENGLISH, FRANCAIS, DEUTSCH, ITALIANO, ESPANOL, NEDERL DK/NOR/SVE. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Handset settings 6. Press to confirm. The handset gives a confirmation tone. 7. Press repeatedly to return to the idle screen. Key lock on/off You can lock the keypad so that it cannot be used accidentally while carrying the handset around. To switch key lock on: 1. Press . 2. Press or 3. Press 4. Press The default setting is OFF. until HANDSET is displayed. to confirm. or until KEY LOCK is displayed then press to confirm. The icon is displayed on the idle screen while the keypad is locked. To switch key lock off: 1. Press any button and the display shows PRESS *. 2. Press and the display returns to the idle screen. WARNING While key lock is switched on, it is NOT possible to make calls, including to emergency numbers (999/112). If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 31 Freestyle 610 – Edition 3 – 07.04.06 – 7332 32 Handset settings Quick key lock 1. Press and hold for 3 seconds. Naming a handset Each handset registered to the base is assigned a number. You can give a handset a name as well as a number to match the user or location e.g. ANNE or OFFICE. The name can be up to 10 characters long. The new handset name will replace the handset name in the display. The handset number will be shown on the far right hand corner of the display. 1. Press . 2. Press or 3. Press . 4. Press or until HANDSET is displayed. until NAME is displayed then press 5. Use to delete an existing name. Enter a new name using the keypad, then press . NAME is displayed until the product returns to standby and then the new name you have set will be displayed. 6. Press repeatedly to return to the idle screen. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] . Freestyle 610 – Edition 3 – 07.04.06 – 7332 Base settings 33 Security PIN Your BT Freestyle 610 has a security PIN code which you will need to change some of the base settings. The default setting is 0000. You may want to change this to prevent unauthorised changes to your settings. To exit and return to the idle display at any time, press repeatedly. To change the base PIN code 1. Press . 2. Press or until SETUP is displayed then press to confirm. 3. Press or until PIN CODE is displayed then press to confirm. PIN? is displayed. 4. Enter your old 4 digit PIN then press displayed. . NEW PIN is 5. Enter your new 4 digit PIN then press displayed. The default setting is 0000. You can make a note of your new base PIN using the space provided on page 50. . RETYPE is 6. Enter your new 4 digit PIN again for verification then press . The handset beeps to confirm. 7. Press twice to return to the idle screen. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 34 Base settings You cannot de-register the handset you are using. One handset must remain registered to the base at any time. If you enter a handset number that does not exist, you will hear a beep tone. De-register a handset from the base 1. Press 2. Press 3. Press press . or until SETUP is displayed then press to select. or until DEL HANDSET is displayed then to select. 4. PIN? is displayed, enter your 4 digit PIN then press . HANDSET? is displayed. 5. Enter the handset you want to de-register then press . 6. Press twice to return to the idle screen. Base ringer melody and volume You have a choice of 3 melodies and 3 volume levels (or volume OFF). The default setting is 1. To change the ringer melody 1. Press 2. Press . or until SETUP is displayed then press to select. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Base settings 3. Press press or until BASE MELODY is displayed then . The current melody is played. 4. Press or to hear and select a melody then press to select. 5. Press twice to return to the idle screen. To change the ringer volume 1. Press 2. Press 3. Press press 4. Press 5. Press The default setting is 3. . or until SETUP is displayed then press to select. or until BASE VOLUME is displayed then to select. or to hear and select a volume then press . The handset gives a confirmation tone. twice to return to the idle screen. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 35 Freestyle 610 – Edition 3 – 07.04.06 – 7332 36 Base settings Reset the handset and base WARNING If you reset the handset and base, you will lose any names or numbers stored in the phonebook, redial list and calls list. 1. Press . 2. Press or until SETUP is displayed then press to select. 3. Press or until DEFAULT is displayed then press to select. PIN? is displayed. 4. Enter your 4 digit PIN then press . Display will show CONFIRM? Press to select. Your BT Freestyle 610 will reset itself to the default settings. Reset if you have forgotten your PIN code 1. Press and hold to switch the handset off and remove the handset batteries. 2. Press and hold as you replace the batteries. Wait until the display shows DEFAULT. 3. Press to confirm. After a few seconds the base will beep and the handset and base will reset automatically. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Using additional handsets If you purchase a new handset to use with your BT Freestyle 610 it will have to be registered to the base. You will need to do this before you can use it. If you have purchased a BT Freestyle 610 multiple pack any additional handsets comes pre-registered to the base. With 2 or more handsets, you can make internal calls, page handsets and transfer external calls between your handsets. IMPORTANT You must choose a handset that is GAP compatible to use with your BT Freestyle 610. You can register up to 4 handsets to one BT Freestyle 610 base. Registering a new handset to your BT Freestyle 610 base At the new handset: 1. Follow the new handset’s user guide to set the handset in registration mode. At the BT Freestyle 610 base: Find 2. Press and hold the base button for at least 5 seconds, until you hear the validation tone (two beeps), then release the button. If the handset does not locate the base, the handset will return to the previous menu. Try to register again by using a different available base number. Ensure that you are in close vicinity of the base. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 37 Freestyle 610 – Edition 3 – 07.04.06 – 7332 38 Using additional handsets Making internal calls You can make internal calls between two BT Freestyle 610 handsets. The icon is displayed on both handsets during an internal call. 1. Press . 2. Enter the other handset number using the keypad (1 or 2). The called handset will ring and show the calling handset’s number. If there is no response, press handset. to end the call at your Receiving internal calls 1. When the handset rings, press 2. Press to answer. again to end the call. Find a handset/Paging You can alert handset users that they are wanted or locate a missing handset. Paging calls cannot be answered by a handset. Find 1. Press on the base. The handset(s) and base will ring for 30 seconds. 2. Press any button on the handset(s), or press again on the base to stop the paging ring. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Using additional handsets Transferring calls You can transfer an external call to the other handset. During an external call: 1. Press and the number of the other handset. Your caller is put on hold. The other handset will ring. 2. When the handset answers, press to transfer the call. If the other handset does not answer, press to the caller again. to talk 3-Way conference call During an external call you can invite another handset to join the conversation. During your call: 1. Press . Your external caller is put on hold. The display shows Handset: then enter the handset number you want to call (e.g.1–5). 2. When the receiving handset answers, press and hold the for approximately 2 seconds to begin the conference call. 3. Press on either handset to leave the conference call. The second handset will remain connected to the external caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 39 Freestyle 610 – Edition 3 – 07.04.06 – 7332 40 Using additional bases IMPORTANT You can only register your BT Freestyle 610 handset to another base if it is GAP compatible Your BT Freestyle 610 handset can be registered to up to 4 other bases. Registering your BT Freestyle 610 handset to another base On the base: Find 1. Press and hold to put the base into registration mode. The base beeps and the In use light flashes while the handset is being registered. On the handset: 2. Press . 3. Press or until REGISTER is displayed then press or until REG BASE is displayed then press . 4. Press . 5. BASE 1 2 3 4 will be displayed. The base that you are currently registered to will flash. 6. Enter the number of the base you want to register to. SEARCH 1 is displayed (where 1 is the base number you are searching for). If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Using additional bases When the base is located, you will hear a confirmation tone and PIN? will be displayed. 7. Enter the base PIN code and press . You hear a tone to confirm you have entered the correct code and the handset returns to idle mode. Once registered, you will hear a confirmation tone and the next available handset number is allocated and shown in the display. The default PIN code is 0000. If registration is unsuccessful, after 1 minute, the handset will display the list of registered bases and you can try again or select another base to use. If you are in an environment where there is a lot of electrical interference you may experience difficulty registering to a base. Selecting a base to use If your handset has been registered to more than one base you can select which one it uses. 1. Press . 2. Press or until REGISTER is displayed then press or . until SELECT BASE is displayed then . 3. Press press 4. All bases that your handset is registered to will be displayed, e.g. BASE 1 2 3 4. The base that you are currently registered to will flash. 5. Enter the number of the base you want to use. Or If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 41 Freestyle 610 – Edition 3 – 07.04.06 – 7332 42 Using additional bases If AUTO is selected the handset will automatically link to another base with a strong signal, if the signal it is currently receiving from its present base becomes very poor. Press or to select AUTO. When the handset locates the selected base you will hear a confirmation tone. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Switchboard use 43 Switchboard external line access code You may need to enter an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Switchboard compatibility This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider. Pause after the access code. A Pause lasts 3 seconds. You can Pause dialling at any time by pressing the button. For more information on storing numbers see ‘Store a phonebook entry’ on page 19. To insert a pause 1. Begin storing a number and press and hold pause is needed. P is shown in the display. where a Pause You may also need to insert a pause when storing international dialling codes, charge card numbers and with other telebanking facilities. Recall The button is used when connected to certain switchboards, e.g. to transfer calls, and for some BT Calling Features or those services available via your network provider. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 44 Switchboard use Dialling mode Your BT Freestyle 610 is set to tone dialling. If required you can switch it to pulse dialling. 1. Press . 2. Press or until SETUP is displayed then press or until DIAL MODE is displayed then press or to select either TONE DIAL or PULSE . . 3. Press . 4. Press DIAL then press 5. Press twice to return to the idle screen. Temporary change to tone dialling mode If you have set your BT Freestyle 610 to Pulse dialling, you can temporarily switch to Tone dialling during a call. 1. Press normal. , then press , then dial the number as Your BT Freestyle 610 will switch to Tone dialling only for the duration of this call. before you store the number in the 2. Press and hold phonebook. * is displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Help Many common problems are caused by the telephone and power cables being incorrectly connected, not connected at all, or the power being turned off. Please check that your BT Freestyle 610 has been correctly set up, see page 6, before ringing the BT Freestyle 610 Helpline. No display The batteries may be flat or dead. Recharge or replace the batteries, see page 7. No dial tone Is the telephone line cord plugged into the telephone wall socket? Check that the base station is connected to the mains power and switched on. You cannot link up with the base station Is the icon flashing in the display? The mains power cable may not be connected at the base or switched on. Are you in range of the base? Move closer to the base. The batteries could be low or flat. Recharge or replace the batteries. No ring on the handset Check that the base station is plugged into the phone socket and that the mains power is switched on. The ringer volume may be set too low for you. See page 27 to adjust the volume. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 45 Freestyle 610 – Edition 3 – 07.04.06 – 7332 46 Help Buzzing noise on my radio, TV, computer or hearing aid Sometimes your BT Freestyle 610 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Freestyle 610 at least one metre away from such appliances to avoid any risk of interference. The handset charger is not working Check that the power adaptor is properly plugged into the charger. Make sure your handset has slotted correctly into the charger. Check the batteries are fitted correctly into the handset. Check the base is plugged into a working mains power socket and that the power is switched on. Are you using the correct power adaptor? Caller’s number is not displayed even though you have subscribed to a Caller Display service The number has been withheld by the caller, is unavailable or is an international call, see page 22. Caller’s name is not displayed even though their number is stored in the Phonebook When storing Phonebook numbers, you must remember to store the full number, including the dialling code. Only exact name/number matches will allow the name to be displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 Help BT Accessories and Replacement Items For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit: Customer Helpline Call the dedicated BT Freestyle Helpline on 0870 605 8047 or email [email protected] • if you are having difficulties using your BT Freestyle 610. • if you need replacement batteries or mains power lead. Lines open: 8.00am – 8.00pm, Monday to Saturday. 10.00am – 3.00pm, Sundays. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 47 Freestyle 610 – Edition 3 – 07.04.06 – 7332 48 General information Safety General • Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is 015123. If you have purchased a BT Freestyle 610 multiple pack, the item code for the charger mains power supply is 015124. • For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. • Recommended batteries should have a power rating of 550mAh 1.2V. Batteries are available from the BT Freestyle 610 Helpline 0870 605 8047. • Do not open the handset or base (other than to change batteries). This could expose you to high voltages or other risks. Contact the Helpline for all repairs. • It is recommended that advice from a qualified medical expert be sought before using this product in the vicinity of emergency/intensive care medical equipment. • It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product. • Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Hearing aid? Please note that the BT Freestyle 610 works by sending radio signals between the handset and base. These signals may interfere with some hearing aids, causing a humming noise. IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Cleaning Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to direct sunlight. • The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 General information • Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces. • Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms. • Do not expose your product to fire, explosive or other hazardous conditions. • There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm. Product disposal instructions for residential users When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased. Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal. Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill. Guarantee Your BT Freestyle 610 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle 610, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 49 Freestyle 610 – Edition 3 – 07.04.06 – 7332 50 General information The conditions of this guarantee are: Within the 12 month guarantee period: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is required. • The equipment is returned to BT or its agent as instructed. • This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. • This guarantee does not affect your statutory For your records Date of purchase: Place of purchase: Outside of the 12 month guarantee period: If you have to return your BT Freestyle 610 If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office. Serial number: For guarantee purposes proof of purchase is required so please keep your receipt. Enter your base PIN here: / In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair. If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, Helpdesk Solutions on 0870 240 5029 or a local qualified repairer. rights. [ If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on page 45, or contact the BT Freestyle 610 Helpline on 0870 605 8047, 8am–8pm, Monday to Saturday and 10am–3pm, Sunday, or email [email protected] / / ] (See page 33 for more information) If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Freestyle 610 – Edition 3 – 07.04.06 – 7332 General information Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Freestyle 610 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4. Only use the approved base mains power supply, item code 015123. Only use the approved charger mains power supply, item code 015124 (BT Freestyle 610 multiple pack users only). Declaration of Conformance Hereby, Suncorp Technologies, declares that this BT Freestyle 610 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Freestyle 610 is published on the website: http://www.suncorptech.com/bt Switchboard compatibility This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider. Only use approved AAA NiMH rechargeable batteries. R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 51 Freestyle 610 – Edition 3 – 07.04.06 – 7332 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2006. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Freestyle 610 Issue 1 (03/06) 2 Designed and produced by The Art & Design Partnership Ltd. Printed in China