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Rev 1.3 Technical Support Customers who purchased Mellanox products directly from Mellanox are invited to contact us through the following methods. • URL: http://www.mellanox.com => Support • E-mail: [email protected] • Tel: +1.408.916.0055 Customers who purchased Mellanox M-1 Global Support Services, please see your contract for details regarding Technical Support. Customers who purchased Mellanox products through a Mellanox approved reseller should first seek assistance through their reseller. Firmware and Software Updates The Mellanox support downloader contains software, firmware and knowledge database information for Mellanox products. Access the database from the Mellanox Support web page, http://www.mellanox.com => Support or use the following link to go directly to the Mellanox Support Download Assistant page, http://www.mellanox.com/supportdownloader/. 10 Mellanox Technologies
