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Troubleshooting
There may be an imbalance of load
in the drum. Therefore, the program
cycle might have been completed
without spinning.
The automatic spin correction system
might have been activated due to the
unbalanced distribution of the laundry
in the drum. No spinning is performed
when the laundry is not evenly
distributed in the drum to prevent any
damage to the appliance and to its
environment.
The laundry in the drum may be tangled
up too much. Laundry should be
rearranged and re-spun.
Washer did not spin.
Washing performance is
poor: Laundry turns gray/
yellow
Unbalance detection due to 1-2
small items in the drum (uneven
load distribution)
Add more laundry (e.g. a few additional
towels) to the drum and start a “Spin”
or “Spin&Drain” cycle.
Drain hose may be folded.
Check the drain hose and straighten if
necessary.
“No spin” setting may be adjusted.
See “Spin Speed Selection”.
Drain pump filter or drain itself may
be clogged.
Clean the drain pump filter (See “User
maintenance instructions” ). If the
house drain pipes are clogged, call a
plumber for assistance.
Using insufficient amount of
detergent.
Use the recommended amount of
HE detergent appropriate for water
hardness and soil level of laundry.
Washing at low temperatures for a
long time
Select the proper temperature for the
laundry to be washed (See “Laundry
Tips” & “Program Cycle Selection”).
Using insufficient amount of
detergent for hard water (soil can
stick to the laundry)
If the water hardness is high, using an
insufficient amount of detergent can
cause laundry to turn gray over time.
Using excessive amount of
detergent (detergent can stick to the
laundry).
It is difficult to eliminate such grayness
once it occurs.
Not using HE detergent
Use HE detergent.
Dyeing problem occurs.
Sort the wash load by color (See
“Laundry Tips”).
Hot water inlet temperature is not
high enough.
Set your water heater for delivering
120-140F (48-60 C) hot water.
A higher temperature might have
been selected.
Select the proper program cycle and
temperature according to the type and
soiling degree of the laundry.
Owner’s Guide & Installation Instructions
47 / English