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Instructions for Use AZOI_KITO_IFU_v1.33 9 Troubleshooting 9.1 Error Messages Error Message Countermeasure Cause No Bluetooth Turn ON Bluetooth. Communication error between Kito and the application. No Internet Connect to the internet. Kito is not connected to the internet. Some error occurred at server Please try connecting again. The server cannot be reached right now. Low Battery Please charge the Kito device. Kito not sufficiently charged. 9.2 Potential Problems and Solutions Problem Solution No LED indication on Kito after turning ON Kito battery is completely drained. Charge Kito until the the Switch white indicator light stabilizes. Unable to pair Kito with the mobile device Restart your mobile device and re-establish the Bluetooth connection. Unable to share the readings Check your internet connection. Unable to upgrade the firmware Kito is out of charge. Charge the device until the white indicator light stabilizes. Also confirm if your mobile device is connected to internet. Please note that in case you receive a call while upgrading firmware, the upgrade will not be completed. AZOI/FM/IFU/018 Rev 01 AZOI Proprietary and Confidential Page 21 of 35