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Figure 30 Re-Calibration of the device If the calibration fails, e.g. due to unfavorable radiation background conditions or insufficient statistics of the radiation, the failure is substantiated by an error message (see Error Message Error No. Possible Reason What to do real time = 0 1 Internal error Call service no counts 2 No detector available, Detector failure or HV failure. Check detector by using a radioactive source and the SPECTRUM mode. 3; 6 Radiation background too high to find the correct gamma line or wrong adjustment of noise level. Check for presence of radiation sources. Leave the area of increased background activity. Unknown source present. Remove all sources and press AGAIN Move the calibration source (if external Cs-137 available) away from device. Check count rate in low background area. No reference source present User‟ s Manual 4; 7 Wrong HV value (detector exchanged, device temperature out of range) or low 48 Try using an external Cs137 source (if available) for calibration. Check temperature of identiFINDER