Download Bodyscale - Withings

Pairing Wizard displays an error message
When installing your body scale, the Pairing Wizard can display an error message if it encounters a problem. If this happens,
follow the instructions on the screen. If the problem persists, contact our customer service department.
Special cases
Installing several scales for a single account
If you wish, you can have several scales in different places: one at home, one at a vacation home, one at your office, for
example. They will synthesise all your data on a single graph. To do this, click on the tab "My account" and then the link
"Install new scale". Select the option "My withings scale is brand new" and follow the instructions on the screen.
Setting up several accounts for the same scale
It is important to understand the difference between an account and a user profile. An account can concern 1 to 8 user profiles.
An account is defined by the email and password used to access your personal space. All the user profiles linked to a specific
account systematically share data (there is no possibility of restricting access to data of the different profiles within the same
account).
You can use the same scale for several accounts. This enables each account to have private access to his/her dashboard and
avoids sharing data with other users of the same scale.
There are two ways to create an additional user account for the same scale:
1. If you are not a registered user of the scale (you do not have a profile): create a user account (if you do not have one) at
my.withings.com and then install a new scale, specifying that your scale is already configured for WIFI and follow the online
registration process.
2. If you are already a registered user of the scale: ask the account holder to make you "independent". To do this, he must
select your user profile and click on "Info" and then "Make independent". He must then enter your email. You will receive an
email asking you to define a password.
Use of the body scale
General information
Age and weight limits
The body scale is for people aged from 2 to 150 years old weighing, between 5 kg and 180 kg. It should be noted however that
the body scale will not measure impedance for a user who weighs less than 10 kg.
Use of a pacemaker
Use of the body scale is strongly discouraged for people who have a pacemaker.
In case of pregnancy
There is no contraindication to the use of the body scale during pregnancy. However, the models used to calculate the fat mass
are no longer valid during pregnancy. Thus, the fat mass displayed will not be pertinent. If you are pregnant and are the only
user of the body scale, you can deactivate the impedance measurement during your pregnancy (go to "My account" then "My
body scales").
Athlete version
Athletes generally have a different body type. Therefore, the "traditional " body composition model does not apply. The scale
allows athletes to choose an appropriate version for calculating their fat mass display. For more information, go to "Use of the
body scale/Using the body scale for the first time/Creating one or more user profiles".
The Athlete version is for users who practice sports more than 8 hours a week and who have a resting heart rate below 60
bpm.
Auto calibration mode
This feature allows you to directly step on the scale without pushing on the top of it first. This mode is turned on by default.
However, you can choose to Switch it off. To do so, connect on your online Dashboard and click on « my account / My scale »
and tick the « force zero at each weighin » box.
If you choose to use this mode, proceed a followed to weigh-in :
1. Tap the scale until the screen lights
2. Step out of the scale and wait until 0.0 stops blinking
3. And then go back on it to weigh in
Using the body scale for the first time
Creating one or more user profiles