Download final report

Case 5: Resetting user passwords
 Step 1:- Click on the “Reset Password” link
 Result: - the following page will appear:
 Step 2:- Click on the “Ok” button in the confirmation dialog box
 Result: - A message will be displayed in the same page stating “User password successfully reset”.
Note: After successfully resetting user password the new password generated will be same to that of
his/her login id. And then if he/she logs in after resetting password then he/she will be again asked to
change their password mandatorily.
Note: Deleting a user and deactivating a user are two totally different things such as follows:
• If you delete a user, the user is no more in the system and all of his/her credentials and details from
the system will be deleted.
• And deactivating a user will only disallow the user from accessing the system but all of his/her
credentials and details will be there in the system.
9
Comment [O5]: This is the same as the
Super Admin. There should be an
explanation that the user cannot be
recreated under that client account once
they have been deleted.