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If you only see the “Microsoft .NET Framework 4 Client Profile” and not the “Microsoft .NET Framework 4 Extended”, then you need to install the additional .NET 4.0 components that are needed for server-based applications such as KronoDesk to run. 2.1.2. Install SQL Server 2012, 2008 or 2005 Install the appropriate version of the database software, following the instructions provided with the installation. We recommend SQL Server 2012/2008® Express Edition® for most users. This free version of SQL Server will offer sufficient performance for most installations and can be easily downloaded from either the customer area of our website or directly from the Microsoft® web-site at http://www.microsoft.com/express/sql. 2.1.3. Install Internet Explorer Install the appropriate version of the browser (we recommend 9.0 or 10.0), following the instructions provided with the installation. You are free to use Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome or Opera with KronoDesk®. Other browsers (Netscape, Konqueror, etc.) may work with KronoDesk®, but they have not been exhaustively tested for compatibility by Inflectra®. 2.1.4. Ensure that IIS is installed On Windows Server installations, IIS is usually installed as part of the factory configuration, whereas on Windows Vista and XP installations, you typically need to manually add the components to the factory configuration. The steps that you need to take to verify its installation are listed below for each operating system: a) Windows XP or 2003 Server To check if you have IIS installed, click Start > Control Panel > Administrative Tools. Under the “Administrative Tools folder”, you should see an icon for “Internet Information Services”. If you don’t see this icon, then it means that you need to add IIS to your computer: To install IIS, you need to click Start > Control Panel > Add or Remove Programs, then choose the option to “Add / Remove Windows Components” as illustrated below: © Copyright 2006-2013, Inflectra Corporation Page 4 of 65 This document contains Inflectra proprietary information