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 1/10/2012 125 IDSs with Xs ID 288 8/31/11 All IDSs of applications have Xs, PALM troubleshooter sees green checks instead of Xs, wondering if Xs will stop case from clearing the system, seeking a fix. Loss of 5 Hours of Work Due in Part to eDAN 3.2 Deployment on 8/27/2011 ID 285 8/30/11 Requesting a change in software deployment, citing the deployment of eDAN 3.2 as a factor in losing 5 hours of work that was manually saved but lost during the forced shutdown before deployment. Seeking further deployments to be executed between midnight and 6 AM instead of 10 PM. PATI Bugs and Suggestions ID 284 8/30/11 Problems found, referring to attachment that was not attached (followup at a later date) Deleting Claim Annotations ID 281 8/30/11 Annotations cannot be deleted by intuitive means, only by nullifying by overwriting with a blank annotation. Color marking in claims can only be undone by clicking claim and selecting “clear” in drop menu. Request to make these things more intuitively deletable. PATI eDAN Broke IDS Documents ID 271 8/30/11 Every IDS document on every application has a red X next to it. PATI Claim Diagram Suggestion ID 265 8/30/11 Improving claim diagram by adding application number and print date to printout. (Problem addressed, already possible)