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 123LiveHelp v4.1 User Manual Customer logout indicator There are three options you can choose: None, Image and Bubble. None: there will be no indicator appears when a customer logs out. Image: there will be an image appears when a customer logs out: Bubble, there will be a bubble appears when a customer logs in: Play sound notification when a new message arrives Provided this feature is enabled, when a new message arrives, the system would play a sound alert Customer message indicator There are three options for you to choose: None, Image and Bubble. None: there will be no indicator appears when new a message arrives. Image: there will be an image appears when a new message arrives: Bubble, there will be a bubble appears when a new message arrives: 51