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10 SECURITY PRACTICES, POLICIES AND INFRASTRUCTURE
SEAtS take security very seriously and have developed a comprehensive set
of practices, technologies and policies with our data centre partners to help
ensure The customer data is secure.
Outlined below are some of the mechanisms and processes we have
implemented to help ensure that The customer data is protected. Our security
practices are grouped in four different areas: Physical Security; Network
Security; People Processes and Redundancy and Business Continuity.
10.1 Physical Security
Our datacentres are hosted in secure facilities in locations that are protected
from physical and logical attacks.
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7x24x 365 Securities. The data centres that host the customer data
are guarded seven days a week, 24 hours a day, each and every day of
the year by private security guards.
Video Monitoring. Each data centre is monitored 7x24x365 with night
vision cameras.
Controlled Entrance. Access to data centres is tightly restricted to a
small group of pre-authorized personnel.
Two-Factor Authentication. Two forms of authentication, including a
proximity card, and security guard challenge must be used to enter data
centres.
Undisclosed locations. SEAtS servers are located inside genericlooking, undisclosed locations that make them less likely to be a target
of an attack.
10.2 Network Security
Our network security team and infrastructure helps protect The customer data
against the most sophisticated electronic attacks. The following is a subset of
our network security practices. These are intentionally stated in a very general
way to discourage attack. If The customer organization requires further detail
on our network security, please contact us.
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Customer Confidential