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Contents CLIENT OBLIGATIONS..................................................................................................................................................... 5 INSTALLING THE SOFTWARE .......................................................................................................................................... 7 Low Volume RDC Installation Instructions ..................................................................................................................... 7 LOGGING IN ..................................................................................................................................................................11 Password Rules: ........................................................................................................................................................... 11 HOME PAGE .................................................................................................................................................................13 Home Screen Links ....................................................................................................................................................... 13 • Home ................................................................................................................................................................... 13 • Reports................................................................................................................................................................. 13 • Make Deposit ....................................................................................................................................................... 13 • Search .................................................................................................................................................................. 13 • Upgrade (download scanner drivers) .................................................................................................................. 13 • Add User .............................................................................................................................................................. 13 • Edit User .............................................................................................................................................................. 13 • Change Password ................................................................................................................................................ 13 • Logout .................................................................................................................................................................. 13 • Help...................................................................................................................................................................... 13 MONTHLY TOTAL DEPOSIT SUMMARY .........................................................................................................................14 ENTER DEPOSIT INFORMATION ....................................................................................................................................15 SCAN AND ENTER INFORMATION .................................................................................................................................17 SCANNING ITEMS WITH REMITTANCE DATA ................................................................................................................20 UPDATING DEPOSIT ITEMS AND AMOUNTS .................................................................................................................21 SAVING DEPOSITS .........................................................................................................................................................23 OPEN OR BALANCED OR DEFERRED DEPOSITS ..............................................................................................................25 Deposit Status .............................................................................................................................................................. 25 1. Open .................................................................................................................................................................... 25 2. Deferred ............................................................................................................................................................... 25 3. Balanced .............................................................................................................................................................. 25 SUBMITTING DEPOSITS FOR APPROVAL .......................................................................................................................26 SUBMITTING THE DEPOSIT ...........................................................................................................................................28 IMAGE QUALITY ...........................................................................................................................................................30 Good Check Image ....................................................................................................................................................... 31 Bad Check Image ......................................................................................................................................................... 31 PREPROCESSED REPORTS .............................................................................................................................................32 VIRTUAL ENDORSEMENT ..............................................................................................................................................34 LOCKED DEPOSIT ..........................................................................................................................................................35 DUPLICATE DETECTION .................................................................................................................................................37 SEARCH.........................................................................................................................................................................38 SEARCH RESULTS ..........................................................................................................................................................39 ADD USER .....................................................................................................................................................................40 2 Low Volume RDC | Rev.042210
