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Correcting Import/Export Errors
The CSV Import/Export feature imposes a number of rules: each field contains a specific value format
that has to be respected. For example, the card state field will only accept the following values (0=valid,
1=invalid, 2=stolen/lost). The pattern used has to match the pattern used by the source file. The present
section will assist you in correcting import/export errors.
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Click the Import or Export button to start the transaction (the following example illustrates a case of
importing CSV data). The lower part of the window displays the number of cards in the list.
NOTE: Although entries in the Transaction code column are identified with a green flag, the Card
number column is empty. This indicates problems in the pattern conversion.
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Click the Import button.
NOTE: The Error button is enabled because the system encountered problems during the import
transaction.
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You may click the Error button to display information about the error. The Process error window shows
that the pattern used is invalid.
Click the Close button to go back to the Import Export window.
In the Import/Export CSV window, double-click the pattern you have used for the Import transaction
(Custom, in the example above).
From the Field separator drop-down list, select Comma as the field separator, then click OK. Data in the
Card number field indicates that the import transaction will be successful.
Tenants List
The tenant is a resident in an apartment building or an employee in a company. The tenant can grant
access to a visitor. Tenants list can be created in EntraPass to be used with the KTES.
Creating a New Tenants List
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From the Users toolbar, select the Tenants list button.
Edit the Tenants list name. Default value is New tenant list.
Select the Tenant ID length (1 to 5). Default value is 4.
Select the Tenant PIN length (4 to 6). Default value is 4.
Select the Wiegand display format on LCD. Possible values are:
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Hexadecimal 24 bits
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Hexadecimal and decimal 24 bits
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Hexadecimal 32 bits
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Hexadecimal and decimal 32 bits
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Decimal ABA 8 digits
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Decimal ABA 10 digits
Default value is Hexadecimal 32 bits