Download Interaction Design-2

Key references/literature-2:
D.J. Mayhew (1992) Principles and guidelines in software user interface
design. Prentice Hall.
chapter 7: dialog styles-command language
chapter 6: dialog styles-question and answer
chapter 17: user documentation.
ISO/FDIS 9241 (1997) Ergonomic requirements for office work with
visual display terminals (VDTs).
Part 15: command dialogues.
C.M. Brown (1989) Human-computer interface design guidelines.
Ablex Publ.
Chapter 3: effective wording.
© M. Rauterberg, TU/e
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What is User-System Interaction about?
Working domain
Goal:
Actual Performance
=>
Desired Performance
Working system
user
© M. Rauterberg, TU/e
system
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