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16.Upgrading RPC Firmware When new, improved versions of the RPC firmware become available, either the Firmware Upgrade Utility (recommended) or the "Upgrade Firmware" function (Text Interface only) can be used to update the unit. The following Section describes the procedure for updating the RPC unit using the Firmware Upgrade Utility or the Upgrade Firmware function. 16.1.WMU Enterprise Management Software (Recommended) The preferred method for updating RPC units is via the WMU Enterprise Management Software that is included with the unit. The WMU software allows you to manage firmware updates for multiple WTI units from a single interface. For a description of the process for managing firmware updates via the WMU, please refer to the WMU user's guide, which can be downloaded from the WTI User's Guide Archive at: http://www.wti.com/t-product-manuals.aspx Note that in order to use the WMU software, the firmware version for the RPC must be at least v1.48 or higher. When upgrading older RPC units that feature pre v1.48 firmware, it is recommended to use the WTI Firmware Upgrade Utility. A zip file that contains the installation files and other documentation for the WTI Firmware Upgrade Utility can be downloaded from WTI's FTP server, located at: ftp://wtiftp.wti.com/pub/TechSupport/Firmware/Upgrade_Utility/ Please refer to the documentation included in the zip file for further instructions. 16.2.The Upgrade Firmware Function (Alternate Method) The Upgrade Firmware function provides an alternative method for updating the RPC firmware. Updates can be uploaded via FTP or SFTP protocols. Notes: • The FTP/SFTP servers can only be started via the Text Interface. • All other ports will remain active during the firmware upgrade procedure. • If the upgrade includes new parameters or features not included in the previous firmware version, these new parameters will be set to their default values. • The upgrade procedure will require approximately 15 minutes. 1. Obtain the update file. Firmware modifications can either be mailed to the customer, or downloaded from WTI. Place the upgrade CDR in your disk drive or copy the file to your hard drive. 2. Access Text Interface command mode via Serial Port, Telnet or SSH client session, using a username/password and port that permit Administrator level commands. 16-1