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Contents: Executive Summary ............................................................................................................................................................................ 3 Testing Services .................................................................................................................................................................................... 4 Manual Testing Services ..................................................................................................................................................................... 5 Test Life Cycle....................................................................................................................................................................................... 7 Test Plan ................................................................................................................................................................................................. 9 Test Design ........................................................................................................................................................................................... 10 Test Execution...................................................................................................................................................................................... 12 Bug Reporting ..................................................................................................................................................................................... 13 Bug Life Cycle ..................................................................................................................................................................................... 14 Reporting ............................................................................................................................................................................................... 17 Automated Testing ............................................................................................................................................................................ 19 Communication .................................................................................................................................................................................. 20 Client Engagement ........................................................................................................................................................................... 20 Appendix A – Test Plan Document................................................................................................................................................. 23 Appendix B – Severity Levels ............................................................................................................................................................ 27 www.zenq.com | Functional Testing White Paper 2|Page
