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Chapter 2 General Information
Status Bar
The status bar indicates the security, scanner, and connection status.
Security Status
The security status can be either secured or unsecured. A secured connection means all
data received and transmitted is encrypted. An unsecured connection means that all data
received and transmitted is not encrypted, which can pose a security risk.
Scanner Status
The scanner status can either be ready or unknown. A ready status means that the scanner
is fully operational and ready to capture items in a deposit. An unknown status means a
complication with the scanner has occurred. Items cannot be captured when the scanner
status is unknown.
Connection Status
The connection status can either be online or offline. An online connection means that the
server is responding and that Merchant Smart Client can transmit deposits and receive
configuration updates.
An offline connection occurs when the connection to the server could not be established
during login but your credentials are the same as those authorized from the previous
Merchant Smart Client session. You cannot submit deposits or reset your password in
offline mode.
User Manual
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