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Ⅶ 、 Maintenance
1. Clean and use frequency
To confirm the power supply have cut off before disconnect the light or repair
it ,it is very important to keep the light cleaning .not only can keep the
light maximum brightness output but also can prolong their use life . please
use the high quality professional glass and soft cloth to clear up the
equipment ,not permission to use the alcohol and organic liquid clean at least
once each year use vacuum dust collector .
When the light does not start, check whether the light power
supply fuse blown or not, if blow, install the appr opriate fuse,
and start the light after find out troubleshooting, but please
attention to the technically person allowed to carry out
maintenance work.
2. Product Return Procedure
A. No charge
(1) First customer talking the return matters with customer service
personnel.
(2) Until the customer returned the bad product to factory , the
customer service personnel need to make sure their warranty period,
truthfully fill out the "maintenance services list."
(3) Both customer service and warehouse personnel to transfer
responsibilities production units.
(4) The responsibility of production units arrange repair.
(5) The responsibility of production units truthfully fill out the
"maintenance service card" after finish repair, and transferred the
finished products to warehouse.
(6) The warehouse personnel should be talk with customer service
timely, to confirm the shipping issues.
B. Charges
(1) First customer talking the return matters with customer service
personnel.
(2) Until the customer returned the bad product to factory , the
customer service personnel need to make sure their warranty out
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