Download MC45 User Guide - Portable Technology Solutions

Maintenance & Troubleshooting 9 - 9
Multi Slot Universal Charge Only Cradle
Table 9-3
Troubleshooting the Multi Slot Universal Charge Only Cradle
Symptom
Possible
Cause
Action
LEDs do not light
when MC45 is
inserted.
Cradle is not
receiving power.
Ensure the power cable is connected securely to both the cradle
and to AC power.
MC45 is not seated
firmly in the cradle.
Remove and re-insert the MC45 into the cradle, ensuring it is firmly
seated.
MC45 battery is not
charging.
MC45 was removed
from cradle or
cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure MC45 is seated correctly.
Confirm battery is charging under Start > Settings > Power.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC45 is not
fully seated in the
cradle.
Remove and re-insert the MC45 into the cradle, ensuring it is firmly
seated.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 40°C (104°F).
Vehicle Charge Cradle
Table 9-4
Troubleshooting the Vehicle Charge Cradle
Symptom
Possible
Cause
Action
LEDs do not light up
when MC45 is inserted
Cradle is not
receiving power.
Ensure the power input cable is securely connected to the cradle’s
power port.
MC45 battery is not
charging.
MC45 was removed
from the cradle too
soon.
Replace the MC45 in the cradle.
Battery is faulty.
Replace the battery.