Download Total Recovery 9 Pro - FarStone Technology

Total Recovery 9 Pro
Users’ Guide
Contents
Copyright Notice ............................................................................................................ 4
Software License Agreement ......................................................................................... 5
Chapter 1：Introduction .............................................................................................. 10
1.1 Product Overview ............................................................................................... 10
1.2 Powerful Backup Features.................................................................................. 11
1.3 Other Features and Benefits ............................................................................... 11
1.4 New Features and Enhancements ....................................................................... 12
Chapter 2: Installing and Uninstalling Total Recovery Pro ......................................... 13
2.1 System Requirements ......................................................................................... 13
2.2 Start Total Recovery Pro Installation.................................................................. 13
2.2.1 Installing Total Recovery 9 Pro Module ...................................................... 14
2.3 Uninstalling Total Recovery Pro ........................................................................ 15
Chapter 3: Total Recovery Pro Specific Terminology ................................................ 16
3.1 File Backup......................................................................................................... 16
3.2 Hard Drive Imaging............................................................................................ 16
3.3 Full and Incremental Backups ............................................................................ 16
3.4 Total Recovery Pro Dissimilar Restore .............................................................. 17
Chapter 4: Start using Total Recovery Pro ................................................................... 18
4.1 Activation and Deactivation ............................................................................... 18
4.1.1 Activation ..................................................................................................... 18
4.1.2 Deactivation ................................................................................................. 22
4.2 How to use: ......................................................................................................... 24
4.2.1. One-Click Backup ....................................................................................... 24
4.2.2 Back Up icon................................................................................................ 30
4.2.2.1 Back up your files.................................................................................. 31
4.2.2.2 Backup your computer .......................................................................... 36
4.2.3 Restore icon ................................................................................................. 38
4.2.3.1 Restore Files .......................................................................................... 39
4.2.3.2 Restore your computer .......................................................................... 41
4.2.3.3 Perform Dissimilar Restore ................................................................... 42
4.2.4 Recent log .................................................................................................... 45
4.3 Back up Console ................................................................................................. 46
4.3.1 Back up Your Files ....................................................................................... 46
4.3.2 Back up your computer ................................................................................ 51
4.3.3 Advanced...................................................................................................... 53
4.3.4 Schedule ....................................................................................................... 56
4.4 Restore Console .................................................................................................. 59
4.4.1 Restore Files................................................................................................. 60
4.4.2 Restore your computer ................................................................................. 62
4.4.3 Perform Dissimilar Restore.......................................................................... 63
4.5 Clone Console .................................................................................................... 66
4.5.1 Clone Drive .................................................................................................. 67
4.5.2 Clone Partition ............................................................................................. 69
4.6 Task List ............................................................................................................. 71
4.7 View Logs ........................................................................................................... 72
4.8 Tools Bar ............................................................................................................ 74
4.8.1 One-Click Backup ........................................................................................ 74
4.8.2 Mount Image ................................................................................................ 74
4.8.3 Create a Self-Bootable Rescue Media ......................................................... 77
4.8.4 Enable Recovery Manager ........................................................................... 80
4.8.5 Check Image Integrity.................................................................................. 81
4.9 Menu ................................................................................................................... 83
4.9.1 File Menu ..................................................................................................... 83
4.9.2 Tools Menu .................................................................................................. 83
4.9.2.1 iSCSI Initiator........................................................................................ 84
4.9.2.2 Export PXE Image................................................................................. 85
4.9.2.3 Check Image Integrity ........................................................................... 86
4.9.2.4 Convert a Disk Backup to Virtual Disk Format .................................... 86
4.9.2.5 Create a Self-Bootable Rescue Media ................................................... 89
4.9.3 Settings Menu .............................................................................................. 89
4.9.3.1 Advanced Settings ................................................................................. 89
4.9.3.2 Enable Recovery Manager .................................................................... 91
4.9.4 Help Menu ................................................................................................... 92
Chapter 5: Recovery Manager ..................................................................................... 92
5.1 Enter Recovery Manager .................................................................................... 92
5.1.1 Boot from a Bootable Rescue Media ........................................................... 93
5.1.2 Boot into Windows via an USB Drive or USB Key .................................... 93
5.1.3 Boot from the Boot Menu ............................................................................ 93
5.2 Recovery Manager Main Console ...................................................................... 94
5.2.1 Quick Start ................................................................................................... 95
5.2.2 Back Up........................................................................................................ 96
5.2.2.1 Backup Your Files ................................................................................. 96
5.2.2.2 Backup your computer ........................................................................ 100
5.2.3 Restore ....................................................................................................... 102
5.2.3.1 Restore Files in Recovery Manager .................................................... 103
5.2.3.2 Restore your computer ........................................................................ 105
5.2.3.3 Perform Dissimilar Restore ................................................................. 106
5.2.4 Clone Console ............................................................................................ 106
5.2.4.1 Clone Drive ......................................................................................... 106
5.2.4.2 Clone Partition ..................................................................................... 108
5.2.5 Tools Bar .................................................................................................... 109
5.2.5.1 Add Driver ........................................................................................... 109
5.2.5.2 Map Network Drive............................................................................. 111
5.2.5.3 Display the Files and Folders on Your Computer ............................... 111
5.2.5.4 Run Applications and Utilities from a Command Prompt .................. 112
5.2.5.5 Check Hard Disks for Corrupted Data or Surface Damage ................ 113
5.2.5.6 Check the Integrity of Backup Image.................................................. 114
5.2.5.7 iSCSI Initiator...................................................................................... 115
5.2.5.8 Network Adapter Configuration .......................................................... 116
5.2.5.9 Set Bootable Hard Disk for UEFI Motherboard ................................. 118
Chapter 6: Glossary.................................................................................................... 119
Copyright Notice
No part of this publication may be copied, transmitted, stored in a retrieval
system or translated into any language in any form or by any means without the
expressed written permission of FarStone Technology, Inc.
FarStone grants you the right to use one copy of the enclosed software program
(“SOFTWARE”) on a single computer. If the SOFTWARE is installed on a network, or
more than one user can run the SOFTWARE at the same time, you must purchase an
additional license for each additional user or computer.
Trademark
FarStone® is a trademark of FarStone Technology, Inc. Microsoft, Windows ®
and MS-DOS® are registered trademarks of Microsoft Corporation. Other product
names mentioned in this User’s Guide may be trademarks or registered trademarks
of their respective companies.
FarStone Technology, Inc.
U.S. Headquarters:
4605 Barranca Pkwy., Suite 101-G
Irvine, CA 92604, USA
Phone: +1-949-366-4560
Fax: +1-949-334-1321
www.farstone.com
Technical Support
Answers to frequently asked questions are posted on our website at
www.farstone.com/support/product-support.htm. For other support issues, please
contact FarStone Technical Support at www.farstone.com/support.
Copyright© 2000-2013 FarStone Technology, Inc. All rights reserved.
Software License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT
FOR Total Recovery Pro, HEREAFTER REFERRED TO AS THE “SOFTWARE”.
PLEASE READ CAREFULLY: THE USE OF THIS “SOFTWARE” IS SUBJECT TO THE
“SOFTWARE” LICENSE TERMS OF FARSTONE AND OTHER LICENSORS WHO’S
SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE “SOFTWARE” INCLUDED WITH THIS PRODUCT YOU
AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THE “SOFTWARE”,
AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE LICENSE TERMS
APPLICABLE TO THE “SOFTWARE”, YOU MAY RETURN THE ENTIRE UNUSED
PRODUCT FOR A FULL REFUND.
LICENSE AND WARRANTY:
The software that accompanies this license (the “Software”) is the property of
FARSTONE or its licensors and is protected by copyright law. While FARSTONE
continues to own the Software, you will have certain rights to use the Software after
your acceptance of this license. Except as may be modified by a license addendum
which accompanies this license, your rights and obligations with respect to the use
of this Software are as follows:
A. Single User License:
(a) Use the “Software” on a single computer system or network, and only by a
single user at a time. If you wish to use the “Software” for more users, you will need
an additional License for each user.
(b) Make one copy of the “Software” in machine-readable form solely for
back-up purposes provided you reproduce FarStone’s copyright proprietary legends.
Notwithstanding the foregoing, the “Software” may be used on the home, laptop or
other secondary computer of the principal user of the “Software”, and an additional
copy of the “Software” may be made to support such use. As used in this License,
the “Software” is “in use” when it is either loaded into RAM or installed on a hard disk
or other permanent memory device. The “Software” may be “in use” on only one
computer at any given time. (Different License terms and fees are applicable for
networked or multiple user applications.) As a specific condition of this License, you
agree to use the “Software” in compliance with all applicable laws, including
copyright laws, and that you will not copy, transmit, perform or distribute any audio
or other content using the “Software” without obtaining all necessary Licenses or
permissions from the owner of the content.
B. Multiple User License:
Make one copy of the “Software” in machine-readable form solely for back-up
purposes, provided you reproduce FarStone’s copyright proprietary legends.
You must acquire and dedicate a License for each separate computer on which
any part or portion of the “Software” is installed or run As used in this License, the
“Software” or any part or portion of the “Software” is “in use” when it is either
loaded into RAM or installed on a hard disk or other permanent memory device
including any networked or shared environment where either direct or indirect
connections are made through software or hardware which pools or aggregates
connections.
As a specific condition of this License, you agree to use the “Software” in
compliance with all applicable laws, including copyright laws, and that you will not
copy, transmit, perform or distribute any audio or other content using the
“Software” without obtaining all necessary Licenses or permissions from the owner
of the content.
C. Restrictions:
You may not distribute copies of the “Software” to others or electronically
transfer the “Software” from one computer to another over a network. You may not
post or otherwise make available the “Software”, or any portion thereof, in any form,
on the Internet. You may not use the “Software” in a computer service business,
including in time-sharing applications. The “Software” contains trade secrets and, in
order to protect them, you may not decompile, reverse engineer, disassemble, or
otherwise reduce the “Software” to a human-perceivable form. YOU MAY NOT
MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT,
DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE
“SOFTWARE” OR ANY PART THEREOF.
D. Limited Warranty:
FarStone warrants that the media on which the Software is distributed will be
free from defects for a period of fourteen (14) days from the date of delivery of the
Software to you. Your sole remedy in the event of a breach of this warranty will be
that FarStone will, at its option, replace any defective media returned to FarStone
within the warranty period or refund the money you paid for the Software. FarStone
does not warrant that the Software will meet your requirements or that operation of
the Software will be uninterrupted or that the Software will be error-free.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU
MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
E. Limitation of Liability:
IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE LIABLE TO YOU FOR ANY
INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST
PROFITS, LOST SAVINGS, OR LOSS OF DATA, EVEN IF FARSTONE OR A LICENSOR
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM
BY ANY OTHER PARTY. Some states do not allow the exclusion or limitation of
special, incidental, or consequential damages, so the above limitation or exclusion
may not apply to you.
F. General:
You acknowledge that you have read this Agreement, understand it, and that by
using the “Software” you agree to be bound by its terms and conditions. You further
agree that it is the complete and exclusive statement of the agreement between
FarStone and you, and supersedes any proposal or prior agreement, oral or written,
and any other communication between FarStone and you relating to the subject
matter of this Agreement. No additional or any different terms will be enforceable
against FarStone unless FarStone gives its express consent, including an express
waiver of the terms of this Agreement, in writing signed by an officer of FarStone.
You assume full responsibility for the use of the “Software” and agree to use the
“Software” legally and responsibly.
Should any provision of this Agreement be declared unenforceable in any
jurisdiction, and then such provision shall be deemed severable from this
Agreement and shall not affect the remainder hereof. FarStone reserves all rights in
the “Software” not specifically granted in this Agreement.
Additional Terms and Conditions:
In addition to the above agreement, the following terms and conditions will also
apply to Your use of the Software:
A. You may use the Software on one Device to clone, or apply an image of a
hard drive on that Device, or to another hard drive on the same Device, a
replacement Device, secondary media, or network drive.
B. You may use the Software on a Device to create an image file of a hard drive
on that Device and store the image file on fixed or removable media for disaster
recovery purposes.
C. You may use the Software as a boot disk to re-apply the hard drive image
that was created for disaster recovery purposes to the hard drive on the Device from
which the disaster recovery image was made or on a replacement Device provided
that the software has been removed from the original Device.
D. You may use the Software to clone a hard drive from a Device to a
replacement Device, in the manner described in the Software documentation and to
use the Software on the replacement Device provided that the Software has been
removed from the original Device.
E. You may not use the Software commercially or non-commercially for the
purpose of creating an image on multiple Devices or hard drives, except for multiple
hard drives installed in or attached directly to the original Device.
F. For the purposes of this License Agreement, a virtual device is considered the
same as a physical device.
G. If the Software you have licensed includes the Recovery Manager the
following uses and restrictions apply to the Software:
(i) The Recovery Manager contains Windows® software licensed from Microsoft
Corporation. Microsoft Corporation has no liability to You for the Component. Any
support for the Component will be provided by FarStone in accordance with
FarStone’s then-current support guidelines.
(ii) THE RECOVERY MANAGER CONTAINS A TIME-OUT FEATURE THAT WILL
AUTOMATICALLY RE-BOOT THE DEVICE AFTER SEVENTY-TWO HOURS OF
CONTINUOUS USE. THIS TIME-OUT FEATURE WILL RESET EACH TIME THE
COMPONENT IS RE-LAUNCHED.
(iii)
The Recovery Manager may be used as a boot, diagnostic, disaster
recovery,
setup,
restoration,
configuration utility program.
emergency
service,
installation,
test,
and
Use of the Component as a general purpose
operating system or as a substitute for a fully functional version of any operating
system product is strictly prohibited.
Windows® is a registered trademark of Microsoft Corporation.
Should you have any questions concerning this Agreement, you may contact
FarStone by writing to:
FarStone Technology, Inc.
10415 Slusher Drive, Unit 1,
Santa Fe Springs, CA 90670, USA
Chapter 1：Introduction
1.1 Product Overview
Total Recovery 9 Pro is a powerful, all-in-one, centrally managed data backup
and hard disk imaging application that provides local and network features for
users.
The user can independently manage every computer on the network with Total
Recovery Pro. It can create a complete disk image of a hard drive and a single hard
drive partition and store it on a local computer, network share or even an FTP server.
The image can be used for backup & recovery and quickly transfers all information
from a server's hard drive to a new hard drive. The image file can also be
compressed and distributed across multiple hard drives or partitions.
Total Recovery Pro's compressed image file contains all the hard drive data files,
partition information, and security settings by copying only the used data blocks –
this keeps the size of the image to a minimum. The complete disk image can be
updated quickly with incremental backups; these incremental backups contain only
the hard drive changes that occurred since execution of the complete backup, or
since the last incremental backup.
This offers the administrator an easy and reliable way to keep the system
backup data current, by storing the images on an external USB hard drive, or on a
network share. The administrator is then able to quickly recover from any type of
data disaster, including data corruption or a hard drive failure.
With a special recovery environment (Recovery Manager), you can back up and
restore damaged partitions even if Windows does not start. Some other features of
Total Recovery Pro, such as Window Explorer and Cloning partitions, are also
available in Recovery Manager.
1.2 Powerful Backup Features
Total Recovery Pro Suite backup features includes:
Hard Drive Imaging: Backup and restore system with complete copies of all
files, installed software, partition information, and system settings.
Incremental Backup: Backup that stores changes to the data against the last
backup.
File Backup: Manually or automatically backs up selected files/folders, file
extensions, etc.
Dissimilar Restore: Restores a complete system image of a particular
configuration to a different hardware configuration system or to a Virtual Machine.
1.3 Other Features and Benefits
Complete External Backup: Stores a complete system image on an USB hard
drive, or a network share.
Easy Disk Image Updates: Incremental Backup allows you to quickly update
saved disk image without leaving Windows.
Flexible Backup: Back up your client’s hard drive to another local hard drive,
network drive, or an USB device.
Rapid, Controlled Recovery: Rebuilds system via Complete Restore in
minutes, not hours or days.
Partition Support: Supports FAT, FAT32, EXFat, NTFS, REFS (only for server
systems) and other unknown partitions.
Hardware Support: Supports IDE, EIDE, SATA, SCSI/RAID, GPT hard drives
and Dynamic hard drive.
100% Protection: Restores an operating system damaged by corrupt
software, human error, a virus attack, or a software bug.
FTP Support: Saves another data copy onto a remote FTP server, enhancing
files and computer protection.
Virtual Machine Support: Convert the backup image into a VMware file image
format which could be run on a virtual machine.
1.4 New Features and Enhancements
Support Window 8: Supports all current Windows 8 operation systems
including Windows 8, Window 8 Pro, and Windows 8 Enterprise.
Add differential backup type: A differential backup type backs up all file
changes since the last full backup, which greatly shortens restoration time but may
have a longer backup time relative to incremental backup type..
Source Files Exclusion: Excludes any files/folders when creating disk/volume
backup jobs.
Enhance schedule and quota management settings: more flexible
scheduler settings, such as differential backup, improved quota management and
so on.
Support Refs and ExFat file systems: Refs is an upgrade version for NTFS.
Enhance the UI flow and experience: Main UI and all flows are simplified to
be more user friendly.
Enhance Virtual format conversions: Except for disk backup images, all
images of volume backup can also be converted.
Add boot entry for Recovery Manager: Users can add Recovery Manager to
boot entry to facilitate local computer restoration.
Add Image Mount entry: Users can preview image content by this UI entry.
Enhance Virtual format conversions: All images of volume(s) backups can
be converted.
Add storage drivers: Add Intel & AMD storage drivers into Recovery Manager
by default.
Support Overwrite installation: This version can overwrite corresponding
version 8.
Others: Such as selectable removable devices, bugs fix, resources modification
and so on.
Chapter 2: Installing and Uninstalling Total
Recovery Pro
2.1 System Requirements
CPU: 64 bit CPU & 32 bit CPU（32bit CPU can only be restored with a bootable
media）.
RAM: 1 GB or more
Hard Drive: 250 MB free space
Supported Desktop Operating Systems: Windows XP (32-bit & 64-bit), Windows
Vista (32-bit & 64-bit), Windows 7 (32-bit & 64-bit), Windows 8 (32-bit & 64-bit)
2.2 Start Total Recovery Pro Installation
If you purchased a CD:
Insert the CD into your CD-ROM drive. The setup program should start
automatically. If it doesn’t, browse the CD and double-click the AutoRun.exe. Follow
the prompts displayed to finish installation.
If you purchased an electronic download:
Save the executable file to your hard drive. Double-click on the file to launch the
Total Recovery Pro installer. Follow the prompts displayed to finish installation.
2.2.1 Installing Total Recovery 9 Pro Module
1. Select Install Total Recovery Pro 9, and click Next.
2. Carefully read the software license agreement. once you accepted, select I
accept the terms in the license agreement, and click Next.
3. Enter your personal information and serial number, and then click Next.
Note
Installation without purchasing a serial number will be a 15 days’ free trial
version.
4. Click Next to install to the default folder, or click Change to select another
location.
5. Click Install to launch the installation process.
6. Click Finish to complete the installation.
2.3 Uninstalling Total Recovery Pro
1. From the Windows Start menu, select Start - Settings - Control Panel.
2. Double-click Add/Remove Programs
3. select Change or Remove Programs.
4. Select Total Recovery 9 Pro, and click Remove to begin uninstalling the
associated component. A deactivation dialog box will pop up. Click Yes to uninstall
the product.
Alternatively:
1. From the Windows Start menu, select Start - All Programs - FarStone FarStone Total Recovery Pro.
2. Click Uninstall Total Recovery 9 Pro to begin uninstalling the associated
components.
Chapter 3: Total Recovery Pro Specific
Terminology
3.1 File Backup
"Total Recovery Pro File Backup" monitors file changes. Once a change is
detected, Total Recovery Pro will record & back up according to the scheduler. File
backup can be stored locally or externally.
3.2 Hard Drive Imaging
Hard Drive Imaging can be used for a bare-metal disaster recovery when hard
drive failure occurs.
3.3 Full and Incremental Backups
Full and incremental backup solutions aim to make storing several copies of the
source data more feasible and traceable. To accomplish this, a complete backup is
taken initially and then incremental backups can be scheduled or run manually
(Incremental backup only stores the files or sectors that have changed
since the previous full or incremental backup). This continuous and protective
backup schema allows users to quickly backup incremental changes and allows
users to restore to any specific increments.
Please take a look at the differential backup section if you're looking for a
backup type that allows quicker restoration process.
3.4 Total Recovery Pro Dissimilar Restore
With Total Recovery Pro Dissimilar Restore, there is no need to reinstall the
operating system, applications, configuration files, individual files, and folders on a
new system or on a virtual machine. With Dissimilar Restore, you can restore your
entire system to a similar or a different hardware configuration with a few
mouse-clicks.
Chapter 4: Start using Total Recovery Pro
To launch Total Recovery Pro, double-click the FarStone Total Recovery 9 Pro
icon on the desktop, or select Start - All Programs – FarStone - FarStone Total
Recovery Pro
Tip
If Google Desktop is installed, it will ask if you want to install "The Third
Party Plug-in" when starting up Total Recovery Pro. Click "OK" to begin
installation.
In the following interface, please select your wanted file types and options
and "File Backup Index Plugin" (Indexes FileBackup Recovery
Points (*.FDB)), then Google Desktop will establish related indexes. You
can open .FDB files with the Google Desktop Search.
4.1 Activation and Deactivation
4.1.1 Activation
When running the product, you will see the following dialog box:
You may hit continue without entering a serial number to trigger a 15 days free
trial
Note
The trial version is unable to use some advanced functions, such as clone drive,
set bootable hard disk for UEFI motherboard etc.
Click "If you have purchased this product, please click here to enter
your serial number" to activate TotalRecovery 9 Pro. The following window will
pop up.
Enter user name and serial number, and then click Next. (Note: Please enter
the "-" characters together with your serial number.)
Note
Activation
Times
Count
Exceeded,
please
log
http://www.farstone.com/support/user-profile/support-ticket.php
assistance.
After entering a serial number, you will see the following dialog box:
on
for
to
more
Click Activate Now to activate the product, then click Next. Skip the
following steps unless you plan to activate the product through email.
You may also Activate TotalRecovery 9 by email by hitting other activation
options. A dialog box will pop up:
1. Click Copy to clipboard button to copy the serial number and Mac address
and send them to: [email protected].
2. Our technical support engineer will send you the Activation Code via e-mail;
enter the activation code to the specified frame.
3. Click Activate Now.
4.1.2 Deactivation
Deactivation steps:
1. Click Help on the main console, select Deactivation, and you will see the
following dialog box:
2. Click Deactivation
3. Click Yes to deactivate successfully, and then click Quit to finish
deactivation.
Tip
If you want to run the activated program on other computers with the same
serial number, please run deactivation program from this computer.
4.2 How to use:
4.2.1. One-Click Backup
When running Total Recovery 9 Pro for the first time, the program will pop up
one-click backup window automatically.
1. Click One-Click Backup icon
on the main console. You can also find
the icon in the top pane.
2. A box will pop up for you to set backup options.
A. One-Click Computer Backup: check One Click Computer Backup to
backup your computer. The source disk is defaulted as C: you can click Change to
change the source disk.
Select the partitions you want to backup, then you may proceed after
selecting a destination.
B. One-Click Documents Backup: check One Click Documents Backup to
only backup folders and files.
Select the checkbox for type of folders or files you would like to backup. Add File
Types and Add Files/folders can add greater flexibility to the type of files/folders you
would like to backup
Click Add File Types or Add Files/Folders to add file types, folders or
individual files. Click OK to continue.
Add Files/Folders: Allows you to backup specific files or folders you wish by
browsing from the Windows® Explorer.
Add File Types: Allows you to add more File Types . All file type with the
extensions added will be backed up. See below
a. Click Select All to select all the types.
b. Click Deselect All to clear all the types you have selected.
c. Click Delete Type to remove file type you don’t want to back up.
d. Click Add New Types to create a new file type group. You will need to enter
a group name and choose an icon. Or click Add File Types to add a new file type
into the backup list. Under such circumstances, a file type extension and a file type
description are needed.
C. Backup Destination: this option is compulsory. Click Change to select a
storage location.
3. Click proceed to backup.
4. Verify the job information, click Next to continue.
5. Click Finish to complete.
4.2.2 Back Up icon
Once you click "back up", the following window will pop up.
4.2.2.1 Back up your files
1. Modify job name, the default job name is made using date and time when you
created this job.
2. Select File to backup your files.
Following window will pop up automatically.
Select the checkbox for type of folders or files you would like to backup. Add File
Types and Add Files/folders can add greater flexibility to the type of files/folders you
would like to backup
Click Add File Types or Add Files/Folders to add file types, folders or
individual files. Click OK to continue.
Add Files/Folders: Allows you to backup specific files or folders you wish by
browsing from the Windows® Explorer.
Add File Types: Allows you to add more File Types . All file type with the
extensions added will be backed up. See below
a. Click Select All to select all the types.
b. Click Deselect All to clear all the types you have selected.
c. Click Delete Type to remove file type you don’t want to back up.
d. Click Add New Types to create a new file type group. You will need to enter
a group name and choose an icon. Or click Add File Types to add a new file type
into the backup list. Under such circumstances, a file type extension and a file type
description are needed.
3. Destination: you need to chose a storage destination. Click Backup
Destination to enter the storage path.
Enter the storage path and click OK. Or select a destination on a hard drive, an
USB storage medium, or a network location.
4. Schedule – please refer to 4.3.4.
5. Advanced – please refer to 4.3.3.
6. Exclude: Click File Exclusions to exclude files from your backup image.
After this is done, click OK to return to the backup interface.
7. Verify job information and click Next to start the job.
8. Click Finish to complete.
4.2.2.2 Backup your computer
1. Start the Total Recovery Pro Program. Select Back Up.
2. Modify job name, the default job name is made using date and time when you
created this job.
3. Select Disk or Volume to backup your computer.
a. Backup Disk. You can click Change to select another disk; the default disk
is the computer disk. You can also choose an external USB disk or other disks
connected with the computer, but the full disk must be chosen.
b. Backup Volume. You can click Change to select volumes, the default
volume is C:.
Tip
If want to use Dissimilar Restore later, you must choose the system
partition (e.g. C:) to be backed up.
4. Destination: choose or enter a storage destination.
Enter the storage path and click OK. Or select a destination on a hard drive, an
USB storage medium, or a network location.
5. Schedule – refer to 4.3.4.
6. Advanced - refer to 4.3.3.
7. Exclude: Click File Exclusions to exclude files from your backup image.
After this was done, click OK to return to the backup interface.
8. Click Next to continue.
9. Verify job information and click Next to start the job.
10. Click Finish to complete.
Updating a File Backup Job:
1. Launch Total Recovery 9 Pro.
2. Select Task List.
3. Select an existing job from the Job List.
4. Under the job you want to do incremental backup on, select Backup Now,
and backup will start immediately.
5. Click Finish to return to the main console.
4.2.3 Restore icon
After clicking the Restore icon, the following window will pop up.
4.2.3.1 Restore Files
1. Click the downward-pointing triangle to show a drop list of previous file
backup jobs. If the image you want to restore from is not listed, please click Browse
to manually select a file image.
2. Under Source, the program will list detailed information of the selected
image. If you know exact file name you wish to restore, check Find file to restore
or check Browse and Select file to restore.
A. Check Find file to restore and click Next.
a. Enter name of the file you want to restore, click Search to search the file.
Then the file will be listed in the panel.
b. Check the files you want to restore.
c. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when it
was backed up
If Original Location is selected, the restored files will be saved to their original
folder and overwrites existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
d. Click Next. Carefully read the note, Click OK to continue.
e. Click Next to start restoration process.
f. Click Finish to complete.
B. Check Browse and Select file to restore and click Next.
a. All files will be listed, please select the files you want to restore.
b. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when
it was backed up.
If Original Location is selected, the restored files will be saved to their
original folder and overwrites existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on
the network. The restored files will be kept in their original folder hierarchy.
c. Click Next. Carefully read the note, Click OK to continue.
d. Click Next to start restoration process.
e. Click Finish to complete.
4.2.3.2 Restore your computer
1. Click the downward-pointing triangle to show a drop list of previous file
backup jobs. If the image you want to restore from is not listed, please click Browse
to manually select a file image.
2. Click Next to continue.
3. Select a source and a destination. If you want to restore a disk image, you
can select a disk or a partition in this disk after selecting a source and a destination
4. Uncheck Dissimilar Restore.
5. A box will pop up. Click Yes to resize and click No to continue. If you chose
to resize, double click the size number to alter size. The size you input must be less
than the maximum partition size and more than minimum partition size. Then click
Next to continue.
6. When it displays the structure of the destination partition, double-click the
highlight and modify its size, and click Next to continue.
Tip
The restoration process will require your computer to reboot into the
FarStone Recovery Environment.
7. Click Next to start the restoration
8. Click OK to enter the FarStone recovery environment to complete the
restoration process.
Your computer will reboot automatically
4.2.3.3 Perform Dissimilar Restore
1. Enter Total Recovery 9 Pro main console and select Restore.
2. Click downward-pointing triangle to select a previous disk backup job to
restore from. If the image you want to restore from is not listed, please click
Browse to select a disk/volume image.
3. Click Next to continue.
4. Select a source and a destination. If you want to restore a disk image, you
can select a disk or a partition in this disk after selecting a source and a destination
5. Check Dissimilar Restore.
6. box will pop up. Click Yes to resize or click No to continue. If you chose to
resize, double click the size number to alter size. The size you input must be less
than the maximum partition size and more than minimum partition size. Then click
Next to continue.
7. When destination partition is displayed, double-click the highlighted partition
and modify its size, then click Next to continue.
Tip
The restoration process will require your computer to reboot into the
FarStone Recovery Environment.
8. Click Next to start the restoration
9. Click OK to enter the FarStone recovery environment to complete the
restoration process automatically.
10. If your target computer needs a driver that is not included in the image, the
following popup will remind you the device’s ID and Type; You'll have to manually
add the driver.
11. Choose the driver’s path. if not available, please download the
corresponding driver. Click OK to add.
Your computer will restart to complete the restoration.
Note
Dissimilar Restore supports most hardware or PCs, but not all of them.
Here are some suggestions if the Dissimilar Restore failed
1. Make sure you have added a corresponding driver (last step in Dissimilar
Restore);
2. Use a similar PC (disk and motherboard with the same model) to try again;
3. Double-click image in Windows, and restore files in the image directly; Or
Browse image in PE, and check “Displayed based on file”, select files to restore.
There are three types of Dissimilar Restore (UEFI) :
1. Restore MBR image to partition or disk based to an UEFI. After restoration,
the target computer can boot normally.
2. Restore GPT format (UEFI based) image to partition or disk based on another
UEFI. You cannot boot target computer directly. Please enter Recovery Manager (PE)
through a bootable media (refer to 4.6.2), and set this hard drive to be bootable in
Tools tab.
3. GPT format (UEFI based) image to MBR partition or disk based are not
supported.
4.2.4 Recent log
This column displays all Total Recovery Pro events over the last 30 days,
including warnings, errors and operations.
Click downward-pointing triangle to select a type of logs you want to check.
4.3 Back up Console
4.3.1 Back up Your Files
1. Start the Total Recovery 9 Pro. Click back up icon
panel or left column.
in the right-top
2. Modify job name. The default job name is made using the date and time of
job's creation
3. Select File to backup your files.
Following window will popup.
Select the checkbox for type of folders or files you would like to backup. Add File
Types and Add Files/folders allows greater flexibility to the type of files or folders
that can be sorted and backed up
Click Add File Types or Add Files/Folders to add file types, folders or
individual files. Click OK to continue.
Add Files/Folders: Allows you to backup specific files or folders you wish by
browsing from the Windows® Explorer.
Add File Types: Allows you to add more File Types . All file type with the
extensions added will be backed up. See below
a. Click Select All to select all the types.
b. Click Deselect All to clear all the types you have selected.
c. Click Delete Type to remove file types you don’t want to back up.
d. Click Add File Types to create a new file type group. You will need to enter
a group name and choose an icon. Or click Add File Types to add a new file type
into the backup list. Under such circumstances, a file type extension and a file type
description are needed.
4. Destination: you need to chose a storage destination. Click Backup
Destination to enter the storage path.
Enter the storage path and click OK. Or select a destination on a hard drive, an
USB storage medium, or a network location.
5. Schedule – please refer to 4.3.4.
6. Advanced – please refer to 4.3.3.
7. Exclude: Click File Exclusions to exclude files from your backup image.
After this was done, click OK to return to the backup interface.
8. Verify job information and click Next to start the job.
9. Click Finish to complete.
4.3.2 Back up your computer
1. Start the Total Recovery Pro Program. Select Back Up.
2. Modify job name, the default job name uses time and date of its creation
3. Select Disk or Volume to backup your computer.
a. Back up Disk. You can click Change to select another disk; The default disk
is computer disk. You can also choose an external USB disk or other disks connected
with the computer, but a whole disk must be chosen.
b. Back up Volume. You can click Change to select volumes, the default
volume is C:.
Tip
If want to restore with Dissimilar Restore later, you must choose your
system partition (e.g. C:) to back up.
4. Destination: choose a storage destination.
Enter the storage path and click OK. Or select a destination location on a hard
drive, USB storage medium, or a network location.
5. Schedule – refer to 4.3.4.
6. Advanced - refer to 4.3.3.
7. Exclude: Click File Exclusions to exclude files from your backup image.
After this is done, click OK to return to the backup interface.
8. Click Next to continue.
9. Verify job information and click Next to start the job.
10. Click Finish to complete.
Updating a File Backup Job:
1. Launch Total Recovery 9 Pro.
2. Select Task List.
3. Select an existing job from the Job List that you want to update
4. select Backup Now, and an incremental backup will start immediately.
5. Click Finish to return to the main console.
4.3.3 Advanced
When backing up files, volume or disk, you can click Advanced Settings in the
Advanced column.
1. Choose the compression mode: None, Low or High mode are available.
Backing up without compression takes the shortest time to complete. High
compression requires the longest time to complete, but it reduces the demand on
disk space.
2. Offsite Copy: Enabling offsite copy will greatly reduce the risk of data loss by
backing up your data to an offsite location.
(1) FTP connection - Enter the Default FTP address and Port.
For user name and password, you can enter the Default username and
Default password, or select Anonymous if the FTP server is shared to all users on
the network.
(2) Data connection type - PASV or PORT.
(3) Operating in the backup fails - Enter Retry attempts (Maximum of 100
times), and interval between retries (Maximum of 600s).
(4) Restore Defaults - Clear all FTP settings.
Tip
This feature only supports local image files. If want to use the image file on
the network or disc, you should save it on the local computer first.
The entire FTP upload process executes in the background. If the program
fails to upload backup data onto FTP server, it will be recorded in the logs.
Total Recovery will retry three times as default on the next startup.
3. Password Protection: check it to enable password protection.
4. Image Splitting: You can set a limit for image file size. Once this value is
reached, a new image file will be created and the operation will continue.
5. Backup Priority: You can set backup priority as None, Low or High as you
need.
6. Network Connection Speed: You can set transfer speed of the backup data
over the network.
7. E-mail Notifications - By configuring these settings, Total Recovery Pro will
send an E-mail to your specified E-mail account after backup is completed.
E-mail configuration - Enter preferred E-mail address and other server
settings.
Send test e-mail - Click here to test proper settings functionality. Specify the
events for which you would like to receive notification via E-mail regarding the
backup operation.
8. Pre/Post commands: You can edit pre/post command here.
Click OK to confirm all settings, then you will return to the back up interface.
4.3.4 Schedule
The default schedule setting is Backup Now.
There are two types of schedules; Simple schedule scheme and advanced
schedule scheme.
A. Simple schedule scheme
Select simple schedule scheme to set the retention rules, and schedule when
and how often to back up data.
a. Choose a cycle (daily, weekly, monthly and one-time only) to back up in the
Run the task column. In Weekly and Monthly options, you can pick a precise time
in the Schedule column to backup files. The backup set is created in the beginning
of each cycle.
b. Clean up archive: Click Retention Rules to set a term on deleting the
oldest backups. The retention rules are applied after backup creation. The Do not
clean up is set by default, which means that older backups will not be deleted
unless specified.
c. Backup type: There are 2 backup types at available: Full backup and
incremental backup.
Full backup - selected as default for all backup locations.
Incremental backup – Refer to 3.3 for more details.
Note
On a weekly or monthly basis, the program will make a full (base) backup
at 1st day of each week or each month. Additional backup to the same job
before the next full (base) backup are called incremental backup, and each
full (base) backup and all of its incremental backup files will be kept in one
backup set.
If you set the Retention Rules to "Keep 3 Backup Sets", then the program
will reserve 3 backup sets (backup setting number is 99).
For example: If you schedule a monthly backup with "Keep 3 Backup sets"
retention rules, then the program will only keep 3 months worth of
backups. Oldest backup will be deleted to make room for the newest one
under this circumstances
B.
Advanced schedule scheme (Grandfather-Father-Son scheme)
This schedule type is a compound of full backup, incremental backup and
differential backup. It is a complete backup plan that also allows for quicker
restoration time by alternating differential backups and incremental backup.
a. Daily ("Son") incremental, weekly ("Father") differential and monthly
("Grandfather") backups
b. The day for weekly and monthly backups, retention periods can all be
customized
Example
In the below example, we have scheduled a full backup on the first day of
every month, and also create differential backup every day.
We also choose “Keep 3 backup set” for Retention rules. This means that we
only keep three months backup data, and backup data older than 3 month will be
automatically deleted
Note
For users that have simultaneous backups running on the same LAN, please
make sure you don’t have all your full backups set to run at the same time,
It may affect performance.
4.4 Restore Console
Click restore icon
in the right-top panel or left column.
4.4.1 Restore Files
1. Click downward-pointing triangle to select a previous file backup job to
restore from. If the image you want to restore from is not listed, please click
Browse to select a file image.
2. Under Source, the program will list a detailed information of the selected
image. If you know the exact file name, check Find file to restore. Otherwise
check Browse and Select file to restore.
A. Find file to restore.
a. Enter name of the file you want to restore, click Search to search the file.
b. Check files you want to restore.
c. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when it
was backed up.
If Original Location is selected, the restored files will be saved to their original
folder and overwrites any existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
c. Click Next. Carefully read the note, Click OK to continue.
d. Click Next to start restoration process.
e. Click Finish to complete.
B. Check Browse and Select file to restore and click Next.
a. All files will be listed here, please select the files you want to restore.
b. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when it
was backed up.
If Original Location is selected, the restored files will be saved to their original
folder and overwrite any existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
c. Click Next to start restoration process.
d. Click Finish to complete.
4.4.2 Restore your computer
1. Click downward-pointing triangle to select a previous disk backup job to
restore from. If the image you want to restore from is not listed, please click
Browse to select a disk image.
2. Click Next to continue.
3. Select a source and a destination. If you want to restore a disk image, you
can select a disk or a partition in this disk after selecting a source and a destination
4. Uncheck Dissimilar Restore.
5. A box will pop up. Click Yes to resize or click No to continue. If you chose to
resize, double click the size number to alter size. The size you input must be less
than the maximum partition size and more than minimum partition size. Then click
Next to continue.
6. When destination partition is displayed, double-click the highlighted partition
to modify its size, then click Next to continue.
Tip
The restoration process will require your computer to reboot into the
FarStone Recovery Environment.
7. Click Next to start the restoration.
8. Click OK to enter the FarStone recovery environment to complete the
restoration process.
4.4.3 Perform Dissimilar Restore
1. Enter Total Recovery 9 Pro main console and select Restore.
2. Click downward-pointing triangle to select a previous disk backup job to
restore from. If the image you want to restore from is not listed, please click
Browse to select a disk/volume image.
3. Click Next to continue.
4. Select a source and a destination. If you want to restore a disk image, you
can select a disk or a partition in this disk after selecting a source and a destination
5. Check Dissimilar Restore.
6. box will pop up. Click Yes to resize or click No to continue. If you chose to
resize, double click the size number to alter size. The size you input must be less
than the maximum partition size and more than minimum partition size. Then click
Next to continue.
7. When destination partition is displayed, double-click the highlighted partition
and modify its size, then click Next to continue.
Tip
The restoration process will require your computer to reboot into the
FarStone Recovery Environment.
8. Click Next to start the restoration
9. Click OK to enter the FarStone recovery environment to complete the
restoration process automatically.
10. If your target computer needs a driver that is not included in the image, the
following popup will remind you the device’s ID and Type; You'll have to manually
add the driver.
11. Choose the driver’s path. if not available, please download the
corresponding driver. Click OK to add.
Your computer will restart to complete the restoration.
Note
Dissimilar Restore supports most hardware or PCs, but not all of them.
Here are some suggestions if the Dissimilar Restore failed
1. Make sure you have added a corresponding driver (last step in Dissimilar
Restore);
2. Use a similar PC (disk and motherboard with the same model) to try again;
3. Double-click image in Windows, and restore files in the image directly; Or
Browse image in PE, and check “Displayed based on file”, select files to restore.
There are three types of Dissimilar Restore (UEFI) :
1. Restore MBR image to partition or disk based to an UEFI. After restoration,
the target computer can boot normally.
2. Restore GPT format (UEFI based) image to partition or disk based on another
UEFI. You cannot boot target computer directly. Please enter Recovery Manager (PE)
through a bootable media (refer to 4.8.3), and set this hard drive to be bootable in
Tools tab.
3. GPT format (UEFI based) image to MBR partition or disk based are not
supported.
4.5 Clone Console
Click Clone icon in the client list, the following window will pop up.
4.5.1 Clone Drive
Clone Drive duplicates one hard drive or SSD to another hard drive or SSD, and
it is immediately bootable. It eliminates the need to re-installing the operating
system, drivers and applications when upgrading to a new hard drive or SSD with
only a few mouse clicks.
Tip
To use this function; you will need to have at least two hard drives on your
computer.
The target hard drive should have enough space to store data of the source
hard drive.
1. Select Clone and then click Clone Drive.
2. Select the Source Disk (top pane) and then the Destination Disk (bottom
pane). You can choose to modify the Destination Partition Size manually by selecting
Modify the destination partition size. You can also choose not to modify the
Destination Partition Size by selecting Keep the partition size of the destination
drive the same as the source drive. Click Next to continue.
Tip
If you select Keep the partition size of Destination Hard Drive the
same as the Source Hard Drive, please skip to step 4.
If the Hard Drive you want to clone is going to boot your system, please
select keep the partition size of Destination Hard Drive the same as
the Source Hard Drive.
3. You can alter the Destination Partition size by double-clicking the entry of
Destination Partition and change the size in a popup dialog box. Click Next to
continue.
4. After confirming your selections, click Clone Now to proceed or you can click
Previous to change your selection.
Note
The cloning process will overwrite all data on the destination disk. Click
Continue to begin the cloning process. You can also click Cancel to exit.
5. Click Shutdown to complete the cloning process.
How to make drive (GPT format) cloned in UEFI environment to be
bootable?
If you want to make a cloned GPT format (UEFI) drive to be bootable, you
should boot target computer through Bootable Rescue Media after normal restore
process, then Set Bootable Hard Disk for UEFI Motherboard in Recovery
Manager’s Tools tab to set this drive to be bootable; You can only set one drive to be
bootable.
4.5.2 Clone Partition
With Total Recovery Pro, you can copy data from the source partition to the
destination partition.
1. Select Clone and then click Clone Partition.
2. Select a Source Partition in the Hard Drive (top pane).
Note
You can only choose one partition at a time.
The Source Partition and the Destination Partition cannot be the same.
3. Select a Destination Partition in the original Hard Drive or another Hard Drive
(bottom panel), then click Next to continue.
Tip
The selected destination partition must have enough space to hold the data
of the source partition.
4. After confirming your selections, click Clone Now to start the duplicating
process or you can click Previous to change your selections. Hit Start Clone. If the
system is busy, Total Recovery Pro will schedule to try to clone again at a later
period.
Tip
The cloning process will overwrite all data on the destination disk. Click
Continue to begin the cloning process. You can also click Cancel to exit.
5. Click Return to Main Console to complete the process.
How to make partition (GPT format) cloned in UEFI environment to be
bootable?
If you want to make a cloned GPT format (UEFI) partition to be bootable, you
should boot the target computer through a Bootable Rescue Media after normal
restoration process. Then use Set Bootable Hard Disk for UEFI Motherboard in
Recovery Manager’s Tools tab to set this drive to be bootable. You can only set one
drive to be bootable.
4.6 Task List
Click Task List icon in the Client List to enter task list.
The Task List will display all files, volumes, disk images you have backed up,
restored, and cloned. You can also conveniently track, back up, and restore
files/images within the Task List. You can also view details, edit , do offsite copy
settings, and more.
1. Backup Now: Click Backup Now to back up your chosen file or disk image
immediately.
2. Restore: Click Restore to restore your backup file or disk image
immediately.
3. Edit: Click Edit to set schedule settings.
4. Details Preview: Click Details Preview to check the detailed information
of your chosen job.
5. Offsite Copy Setting: Click Offsite Copy Setting to back up your files or
images to an offsite location in order to reduce the risk of data loss.
4.7 View Logs
Click View Logs in the Client List to check all Total Recovery Pro’s events,
including backup, restore, job, VM conversion and clone.
Select the type you want to view in the Type tree views, and the corresponding
log source will be shown in the right panel. For example, if backup in the Type tree
view is selected, the view logs window will show all backup logs.
Delete - Delete logs X days. You can set a specific term to delete logs.
4.8 Tools Bar
You can access and run all Total Recovery 9's functions in the Tools Bar, located
at the top panel of the main console.
4.8.1 One-Click Backup
Please refer to 4.2.1
4.8.2 Mount Image
Click mount image icon
to restore a specific file.
1. Please specify the file location, and then click OK.
2. Under Source, the program will list a detailed information of the selected
image. If you know the exact file name, check Find file to restore. Otherwise
check Browse and Select file to restore.
A. Find file to restore.
a. Enter name of the file you want to restore, click Search to search the file.
b. Check files you want to restore.
c. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when it
was backed up.
If Original Location is selected, the restored files will be saved to their original
folder and overwrite any existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
d. Click Next to start restoration process.
e. Click Finish to complete.
B. Check Browse and Select file to restore and click Next.
a. All files will be listed here, please select the files you want to restore.
b. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when it
was backed up.
If Original Location is selected, the restored files will be saved to their original
folder and overwrite existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
c. Click Next. Carefully read the note, Click OK to continue.
d. Click Next to start restoration process.
e. Click Finish to complete.
4.8.3 Create a Self-Bootable Rescue Media
Rescue Media is a self-bootable image on a CD/DVD, USB flash or PXE server.
Rescue Media allows you to restore files/folders or full system from PC failure, to
reset forgotten Windows password, to do cold disk imaging, or to rescue files on a
corrupted system.
Click Create a Bootable Rescue Media icon
appear.
1. Insert a blank Disc or USB device.
, the following window will
Tip
If there is some data on the inserted device, you will be asked to erase the
disc . If you want to continue, click Erase. Click Change to insert another
blank CD/DVD, or Cancel to stop the creation process.
If your computer is an EFI/UEFI-based computer, the partition you backup is in
GPT format, and you also want to create a bootable rescue media to restore
partition and also keeping the GPT format, please make sure that you choose “UEFI”
when selecting a bootable type. Otherwise, choose default “MBR” type.
Tip
Creating a bootable rescue media with Total Recovery Pro allows you to
choose the bootable CD/DVD in BIOS-based system; in general, the default
is MBR bootable type. But when creating a bootable USB media, you must
choose UEFI when create bootable USB media because UEFI environment
only supports GTP format hard drive,
2. Click Next to create bootable disk.
3. Click Finish to complete the process.
4.8.4 Enable Recovery Manager
Click enable recovery manager icon
to add recovery manager into the
boot menu, thus allowing your computer to be recovered at boot item before
operating system starts.
After this was enabled, you can enter recovery manager by pressing the
Up/Down arrow keys during computer bootup.
Click recovery manager icon
once again to disable the feature.
4.8.5 Check Image Integrity
Use this function to check if a complete backup image file is valid and restorable.
1. Click Check Image Integrity icon
appear.
, then the following window will
2. Enter the storage path of the image you want to check, and click Goto to
select the image. You can also select the storage path of the image you want to
check directly by browsing and click Next.
3. Select to validate the Complete or Incremental recovery point, and click Next
to continue.
4. After validating the recovery point, click Finish to complete the Image
Integrity Check.
4.9 Menu
The Menu column can be located at Total Recovery Pro's top pane.
4.9.1 File Menu
Click File in the menu column
You can run these functions either with respective shortcut key combinations or
icon in the interface.
For mount image, please refer to 4.8.2.
For back up, please refer to 4.3.
For restore, please refer to 4.4.
For clone, please refer to 4.5.
Click Exit to exit the program.
4.9.2 Tools Menu
Click Tools in the menu column.
4.9.2.1 iSCSI Initiator
First, make sure that the iSCSI initiator is installed on the machine. On Windows
Vista, it is installed by default; However, other Windows systems require
downloading and manual installation. With iSCSI Initiator, Users may connect to the
iSCSI device and access a great deal of information and configuration options.
1. Click iSCSI Initiator icon
.
2. Select the Discovery tab.
3. Click Add and enter IP address or DNS name and Port number for the
Target Portal on which you would like to log.
4. If your Target Portal requires Chap for authentication, click Advanced. Then
select the Chap logon information option and enter the Target secret. Click OK
twice to return to the iSCSI Initiator Properties dialog.
5. Verify the Target Portals properties displayed on the Discovery tab.
6. Select the Targets tab to view a list of available targets on which you can log.
Note that the Status for these targets is shown as Inactive prior to login.
Tip
a. If targets are not listed in the Targets tab, you can verify discovery and
successful login by repeating Steps 3 through 6.
b. If successfully log into the Target portal but the target is still not listed,
verify that the target has Logical Unit Numbers (LUNs) assigned to the
server.
c. If the target is still not listed, check the System Event Log for errors,
resolve any issues noted in the log, and repeat Steps 2 through 5 to log on
to the Target Portal.
7. Select the target that you want to log on to and click Log On.
8. Click Advanced and enter username and password of the iSCSI target.
9. Verify that your target indicates "Connected" in the Status column.
4.9.2.2 Export PXE Image
If want to export the PXE image to restore system without using a Bootable
Rescue Disk, please click this icon
.
4.9.2.3 Check Image Integrity
Looking up check image integrity, please refer to 4.8.5.
4.9.2.4 Convert a Disk Backup to Virtual Disk Format
After converting the complete backup image as *.vmdk or *.vhd format, you
can conveniently load it as a new hard disk on a virtual machine or Microsoft virtual
machine. Once completed, all data on the original hard disk will be available.
Tip
If you did not install VMware Virtual Disk Development Kits, this
function is disabled by default. You can visit the provided link to download
VMDK.
1. Select the virtual machine type you want to convert to: VMware Virtual
Disk or Microsoft Virtual Disk.
2. Enter storage path of the backup image and click Go to. You may also select
it locally or remotely, and click Next.
3. Select a complete recovery point or an incremental recovery point, and click
Next.
4. Select to convert a single partition or an entire hard drive, and click Next.
5. Select a local or remote destination path to save the conversion backup. Note:
only local path is accepted for VMware conversion due to VDDK limitation. Click
Next to launch the conversion process.
6. Confirm all information of this conversion. Click Next to launch the
conversion process.
7. Click Finish to return to the main console when the process completes.
Tip
Export PXE Image feature doesn’t support UEFI-based system.
4.9.2.5 Create a Self-Bootable Rescue Media
Looking up create a self-bootable rescue media, please refer to 4.8.3
4.9.3 Settings Menu
Click Settings in the menu column to do advanced settings and enable recovery
manager.
4.9.3.1 Advanced Settings
Click Settings to set advanced settings.
1. Offsite Copy: Backing up your data to an offsite location
It is recommended to enable Offsite Copying as it would greatly reduce the risk
of data loss
(1) FTP connection - Enter the Default FTP address and Port.
As to user name and password, you can choose to enter the Default username
and Default password, or select Anonymous if the FTP server is shared to all
users in the network.
(2) Data connection type - PASV or PORT.
(3) Failed in ftp backup - Enter Retry attempts (Maximum of 100 times),
and interval between retries (Maximum of 600s).
(4) Restore Defaults - Clear all FTP settings.
Tip
This feature only supports local image files. If want to use image file on the
network or disc, you should save it in local computer first.
The entire FTP upload process executes in background. If program fails to
upload backup data onto FTP server, it will be recorded in logs that can be
verified through View Logs. If failed, Total Recovery Pro will retry three
times automatically on the next startup.
2. E-mail Notifications - By configuring below settings, Total Recovery Pro will
send an E-mail to your specified E-mail account after the backup is completed.
E-mail account – Enter preferred E-mail address.
Server settings – Enter outgoing mail server and port.
Type of encrypted connection – None or SSL.
Authentication settings – you can choose to enter SMTP authentication or
skip this step.
Send test e-mail - Click here to test proper setting functionality. Specify the
events for which you would like to receive notification via E-mail regarding the
backup operation.
Click OK to confirm all settings, then you will return to the main console.
4.9.3.2 Enable Recovery Manager
Looking up enable recovery manager, please refer to 4.8.4.
4.9.4 Help Menu
The Help menu have license, register activate, get technical support and other
options available.
Chapter 5: Recovery Manager
5.1 Enter Recovery Manager
You can enter Recovery Manager via following means: a bootable rescue media,
USB drive, USB key and PXE server, or booting after enabling Recovery Manager in
the main console
Tip
Windows PE automatically stops running shell and reboots after 72 hours
of continuous use. This time period is not configurable.
Tip
If the media booting into Recovery Manager is based on a UEFI system, you
should first insert this media, and then choose UEFI drive as first bootable
device.
5.1.1 Boot from a Bootable Rescue Media
1. Insert the Bootable Rescue Media and restart your computer, and then enter
BIOS to set CD/DVD-ROM as first boot device.
2. After entering Recovery Manager main console, you can backup and restore
the computer, clone a hard disk, and run many other powerful functions.
5.1.2 Boot into Windows via an USB Drive or USB Key
With USB Hot Drive, you can restore the entire system from Windows
environment.
Follow the steps below to use USB Hot Drive:
1. Connect the USB device. Start your computer, enter BIOS and set the USB
device as first bootable option, then save your settings.
2. Restart system and boot from USB device.
3. After entering Windows, use Total Recovery Pro to restore the system. All of
Total Recovery Pro’s features will also be available.
5.1.3 Boot from the Boot Menu
Click enable recovery manager icon
to add recovery manager into boot
menu, thus your computer can be recovered at boot item before the operating
system starts.
In the process of starting computer, press Up/Down Arrow Keys to enter
recovery manager.
5.2 Recovery Manager Main Console
After entering Recovery Manager, you will see following window.
5.2.1 Quick Start
Back Up - Click here to back up partition(s), the entire hard drive, and files.
Restore - Click here to restore from a recovery point.
Add Driver - Click here to install a third party driver if Total Recovery Pro
cannot detect a compatible one for the application you need.
Map Network Drive – Click here to use the network folder as a local.
Open Explorer Window – Click here to browse all the files and folders on your
computer without booting into operating system.
Open Command Shell Window – Click here to create and edit batch files (also
called scripts) to automate routine tasks.
Check Hard Disks for Errors – Click here to check if the backup data in your
hard disks are corrupted or damaged.
Check Image Integrity – Click here to check if the backup data in your backup
image file are valid.
iSCSI Initiator – Click here to connect with the iSCSI device and access a great
deal of information and configuration options.
Network Adapter Configuration – Click here to configure the IP Address
Settings and DNS Server Settings.
Set Bootable Hard Disk for UEFI/EFI Motherboard – Click here to make
target hard disk bootable.
5.2.2 Back Up
5.2.2.1 Backup Your Files
1. Enter Total Recovery Pro’s Recovery Manager, and select Back Up.
2. Modify job name, the default job name is created according to the date and
time you create this job.
3. Select File to backup your files.
You will enter following interface automatically.
Select the checkbox for type of folders or files you would like to backup. Add File
Types and Add Files/folders allows greater flexibility to the type of files or folders
that can be sorted and backed up
Click Add File Types or Add Files/Folders to add file types, folders or individual
files from Window Explorer.
Add Files/Folders: Allows you to backup specific files or folders you
wish by browsing from the Windows® Explorer.
Add File Types: Allows you to add more File Types . All file type with the
extensions added will be backed up.
a. Click Select All to select all the types.
b. Click Deselect All to clear all types you have selected.
c. Click Delete Type to remove file types you don’t want to back up.
d. Click Add File Types to create a new file type group. You will need to enter
a group name and choose an icon. Or click Add File Types to add a new file type
into the backup list. Under such circumstances, a file type extension and a file type
description are needed.
4. Destination: you need to choose a destination to save backup files. Click
Backup Destination to enter the interface of choosing storage path.
Enter the storage path and click OK. Or select a destination location on a hard
drive, USB storage medium, or a network location.
Note
If need to backup to a network shared folder, please input its full path such
as \\192.168.0.0\mybackup\.
5. Advanced - refer to 4.3.3.
6. Exclude: Click File Exclusions to exclude files from your backup image.
Click OK to return to the backup interface.
7. Click Next to continue.
8. Verify job information and click Next to start the job.
9. Click Finish to complete.
5.2.2.2 Backup your computer
1. Enter Total Recovery Pro’s Recovery Manager, and select Back Up.
2. Modify job name, the default job name is created according to the date and
time you create this job.
3. Select Disk or Volume to backup your computer.
a. Back up Disk. You can click Change to select another disk; The default disk
is computer disk. You can also choose an external USB disk or other disks connected
with the computer, but a whole disk must be chosen.
b. Backup Volume. You can click Change to select volumes to backup, the
default volume is C:
Tip
If want to restore with Dissimilar Restore later, you must choose a
system partition (e.g. C :) to back up.
4. Destination: you need to enter a destination to save backup files. Click
Backup Destination to enter the interface and browse a storage path.
Enter the storage path and click Goto. Or select a destination location on a hard
drive, USB storage medium, or a network location.
5. Advanced - refer to 4.3.3.
6. Exclude: Click File Exclusions to exclude files from your backup image.
Click OK to return to the backup interface.
7. Click Next to continue.
8. Verify job information and click Next to start the job.
9. Click Finish to complete.
5.2.3 Restore
5.2.3.1 Restore Files in Recovery Manager
1. Enter Total Recovery Pro’s Recovery Manager, and select Restore.
2. Click the downward-pointing triangle to select a previous file backup job to
restore from. If the image you want to restore is not listed here, please click
Browse to select a file image.
3. Please specify a backup file. Then click OK to continue.
4. Under Source, the program will list detailed information of the selected
image. If you know the exact file name, check Find file to restore. Otherwise,
check Browse and Select file to restore.
A. Check Find file to restore and click Next.
a. Enter name of the file you want to restore, click Search to search the file.
b. Check files you want to restore.
c. Select a location to save the restored files:
If New Desktop Folder is selected, the restored files will be saved in a new
folder on the client’s desktop with the folder hierarchy preserved exactly as when it
was backed up.
If Original Location is selected, the restored files will be saved to their original
folder and overwrite existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
d. Click Next. Carefully read the note, Click OK to continue.
e. Click Next to start the restoration process.
f. Click Finish to complete.
B. Check Browse and Select file to restore and click Next.
a. All files will be listed here. Please select the files you want to restore.
b. Select a location to save the restored files:
If Original Location is selected, the restored files will be saved to their original
folder and overwrite existing files in that folder with the same name.
If Another Folder is selected, click Select a folder to browse a folder on the
network. The restored files will be kept in their original folder hierarchy.
c. Click Next. Carefully read the note, Click OK to continue.
d. Click Next to start restoration process.
e. Click Finish to complete.
5.2.3.2 Restore your computer
1. Enter Total Recovery Pro’s Recovery Manager, and select Restore.
2. Click downward-pointing triangle to select a previous disk or volume backup
job to restore from. If the image you want to restore from is not listed here, please
click Browse to select a disk/volume image.
3. Click Next to continue.
4. Select a source and a destination. If you want to restore a disk image, you
can select a disk or a partition in this disk after selecting a source and a destination
5. Uncheck Dissimilar Restore.
6. A box will pop up. Click Yes to resize and click No to continue. If you chose
to resize, double click the size number to alter size. The size you input must be less
than the maximum partition size and more than minimum partition size. Then click
Next to continue.
7. When destination partition is displayed, double-click the highlighted partition
to modify its size, then click Next to continue.
Tip
The restoration process will require your computer to reboot into the
FarStone Recovery Environment.
8. Click Next to start restoration after confirming the source and destination.
9. Click OK to enter FarStone recovery environment to complete the restoration
process automatically.
Your computer will restart to complete the restoration.
5.2.3.3 Perform Dissimilar Restore
Please look up 4.4.3
5.2.4 Clone Console
5.2.4.1 Clone Drive
Clone Drive duplicates one hard drive or SSD to another hard drive or SSD, and
the resulting drive is immediately bootable. It eliminates the need to re-installing
the operating system, drivers and applications when upgrading to a new hard drive
or SSD with only a few mouse clicks.
Tip
To use this function; you will need to have at least two hard drives on your
computer.
The target hard drive should have enough space to store data of the source
hard drive.
1. Select Clone and then click Clone Drive.
2. Select the Source Disk (top pane) and then the Destination Disk (bottom
pane). You can choose to modify the Destination Partition Size manually by selecting
Modify the destination partition size. You can also choose not to modify the
Destination Partition Size by selecting Keep the partition size of the destination
drive the same as the source drive. Click Next to continue.
Tip
If you select Keep the partition size of Destination Hard Drive the
same as the Source Hard Drive, please skip to step 4.
If the Hard Drive you want to clone is going to boot your system, please
select keep the partition size of Destination Hard Drive the same as
the Source Hard Drive.
3. You can alter the Destination Partition size by double-clicking the entry of
Destination Partition and change the size in a popup dialog box. Click Next to
continue.
4. After confirming your selections, click Clone Now to proceed or you can click
Previous to change your selection.
Note
The cloning process will overwrite all data on the destination disk. Click
Continue to begin the cloning process. You can also click Cancel to exit.
5. Click Shutdown to complete the cloning process.
How to make drive (GPT format) cloned in UEFI environment to be
bootable?
If you want to make a cloned GPT format (UEFI) drive to be bootable, you
should boot target computer through Bootable Rescue Media after normal restore
process, and then Set Bootable Hard Disk for UEFI Motherboard in Recovery
Manager’s Tools tab to set this drive to be bootable. You can only set one drive to be
bootable.
5.2.4.2 Clone Partition
With Total Recovery Pro, you can copy data from the source partition to the
destination partition.
1. Select Clone and then click Clone Partition.
2. Select a Source Partition in the Hard Drive (top pane).
Note
You can only choose one partition at a time.
The Source Partition and the Destination Partition cannot be the same.
3. Select a Destination Partition in the original Hard Drive or another Hard Drive
(bottom panel), then click Next to continue.
Tip
The selected destination partition must have enough space to hold the data
of the source partition.
4. After confirming your selections, click Clone Now to start the duplicating
process or you can click Previous to change your selections. Hit Start Clone. If the
system is busy, Total Recovery Pro will schedule to try to clone again at a later
period.
Tip
The cloning process will overwrite all data on the destination disk. Click
Continue to begin the cloning process. You can also click Cancel to exit.
5. Click Return to Main Console to complete the process.
How to make partition (GPT format) cloned in UEFI environment to be
bootable?
If you want to make a cloned GPT format (UEFI) partition to be bootable, you
should boot the target computer through a Bootable Rescue Media after normal
restoration process, then use Set Bootable Hard Disk for UEFI Motherboard in
Recovery Manager’s Tools tab to set this drive to be bootable. You can only set one
drive to be bootable.
5.2.5 Tools Bar
You can locate the Tools Bar on the top panel of Total Recovery Pro.
5.2.5.1 Add Driver
If Total Recovery Pro cannot detect a compatible or available driver for the
application you needed, please install and add a third party driver manually.
1. Click Add Driver icon
.
2. Select driver file on the local computer or on the network.
3. Click OK.
Note
All mapped drive(s) will be removed if you reboot or shut down the
computer.
The added driver(s) will now work with the matched applications.
5.2.5.2 Map Network Drive
Total Recovery 9 allows you to treat network folder as local, and you can assign
a drive letter to it. By doing so, you can access the image files in that folder directly.
After the network resource is connected successfully, you can access all data in
it as if they were in a local computer.
1. Click Map Network Drive icon
.
2. Select a drive letter from the drop-down list to map the shared resource
3. Enter computer share name of the resource in this format: \\Server
name\share name.
4. Click Save.
5. In the User name and password dialogue box, type your user name in this format:
domain name\username. Enter password if prompted.
Note
All mapped drive(s) will be removed if you reboot or shut down this
computer.
5.2.5.3 Display the Files and Folders on Your Computer
In this section, you can check all files and folders on your computer without
booting into the operating system.
Click display files and folders on your computer icon
, following
window will pop up for you to check the files and folders.
5.2.5.4 Run Applications and Utilities from a Command Prompt
This tool executes programs and displays their output on the screen by using
individual characters similar to the MS-DOS command interpreter Command.com.
You can use it to create and edit batch files (also called scripts) and to automate
routine tasks; You can perform operations more efficiently by using batch files
1. Click run command prompt icon
.
2. Put in command in the pop-up window and press Enter key.
3. Type exit and press Enter key to return to main console.
5.2.5.5 Check Hard Disks for Corrupted Data or Surface Damage
In this section, you can check if the backup data in hard disks are corrupted or
damaged.
1. Click check hard disks errors icon
.
2. Select a hard disk you want to check in the pop-up window.
3. Do one of the following steps to launch the checking process.
a. To check for errors without repairing them, click Check Now without
selecting either of the check boxes above.
b. To check for and correct system errors, make appropriate selections in the
check boxes. And then click Check Now.
5.2.5.6 Check the Integrity of Backup Image
In this section, you can check if the backup data in backup image file are valid.
1. Click Check Backup Image icon
.
2. Enter storage path of the image you want to check, and click Goto to select
the image. You can also select the image directly from browsing. Click Next to
continue
Tip
Total Recovery Pro can also check the image file stored on a mapped drive.
For more detail about map network drive, please refer to section 5.2.5.2.
3. Select to validate the Complete or Incremental recovery point, and click Next
to continue.
4. After validating the recovery point, click Finish to complete the Image
Integrity Check.
5.2.5.7 iSCSI Initiator
First, make sure that the iSCSI initiator is installed on the machine. On Windows
Vista, it is installed by default; However, other Windows systems require
downloading and manual installation. With iSCSI Initiator, Users may connect to the
iSCSI device and access a great deal of information and configuration options.
1. Click iSCSI Initiator icon
.
2. Select the Discovery tab.
3. Click Add Portal and enter the IP address or DNS name and Port number
for the Target Portal on which you would like to log.
4. If Target Portal requires Chap for authentication, click Advanced. Then select
the Chap logon information option and enter the Target secret. Click OK twice
to return to the iSCSI Initiator Properties dialog.
5. Verify the Target Portals properties displayed on the Discovery tab.
6. Select the Targets tab to view a list of available targets to which you can log
on. Note that the Status for these targets is shown as Inactive prior to login.
Tip
a. If targets are not listed in the Targets tab, verify discovery and
successful login by repeating Steps 3 through 6.
b. If successfully log into the Target portal but the target is still not listed,
please verify that the target has Logical Unit Numbers (LUNs) assigned to
the server.
c. If the target is still not listed, check the System Event Log for errors,
resolve any issues noted in the log, and repeat Steps 2 through 5 to log on
to the Target Portal.
7. Select the target that you want to log on to and click Log On.
8. Click Advanced and enter username and password of the iSCSI target.
9. Verify that your target indicates "Connected" in the Status column.
5.2.5.8 Network Adapter Configuration
Total Recovery Pro can back up to, or restore from a network location. To use
this feature, you should first configure the network settings. From here, you can
configure the IP Address Settings and DNS Server Settings.
Click Network Adaptor Configuration icon
.
You can setup the network adapter, IP address, Subnet mask and Default
gateway from here.
If you have more than one network adapter on your system, please select an
adapter to be used from dropdown menu.
IP Address Settings:
Obtain an IP address automatically: If your network supports DHCP
(Dynamic
Host Configuration Protocol), this option will obtain an IP address
automatically from a DHCP server or a Point-to-Point Protocol (PPP) dial-up network
access server. Total Recovery Pro Client sets DHCP as the default option.
IP address:
Manually specify an IP address for your network. This option should be used
once obtaining an IP address fails or if there is an IP address conflict.
If your computer is on a Local Area Network (LAN), please configure the LAN
settings to back up images to or restore from a network location.
DNS Server Settings:
Obtain a DNS server address automatically: DNS (Domain Name System) is an
internet service that translates domain names into IP addresses. It is a system for
name resolution, suitable for network computers with fixed IP addresses. Total
Recovery Pro sets DHCP as the default option.
Use the following DNS server address: Manually specify the DNS server address
if needed. You can enter a preferred one and an alternative one (if the former one
becomes unavailable).
5.2.5.9 Set Bootable Hard Disk for UEFI Motherboard
For dissimilar restore or clone, run this tool to make target hard disk bootable.
1. Click Set Bootable Hard Disk for UEFI Motherboard icon
.
2. Choose an UEFI-based hard drive in the dropdown menu to make it bootable,
click Next to continue.
Chapter 6: Glossary
Total Recovery Pro Image
A Total Recovery Pro image is a file containing a complete copy of a computer’s hard
drive or partitions on that hard drive. With this image, you can transfer the contents
of a hard drive to a portable medium such as a recordable CD/DVD, USB drive,
another hard drive, and SSD, for later restoration when needed.
Recovery CD/DVD
The Recovery CD/DVD allows users to restore their system by inserting this disc into
their CD/DVD-ROM drive. Once the system is booted up, the Recovery CD/DVD will
restore the system automatically based on the content contained on the Recovery
CD/DVD.
Clone (Copy) Partition/Drive
The term "cloning" refers to the physical reading of all sectors of a source partition
/ disk and the subsequent writing of this raw sector information to the
corresponding sectors of a destination partition or disk. The size, file system
formats, brand of the source partition/disk and target partition/disk can be
different.
System Partition
The system partition refers to the disk volume that contains the hardware-specific
files that are needed to launch Windows (for example: Ntldr, Boot.ini, and
Ntdetect.com). On dynamic disks, this is known as the system volume.
Boot Partition
The boot partition refers to the disk volume that contains the Windows operating
system files (by default, in the WINDOWS folder) and its support files (by default in
the WINDOWS\System32 folder). The boot partition can, but is not required, to be
the same partition as the system partition. There will be one (and only one) system
partition, but there will be one boot partition for each operating system in a
multi-boot system. On dynamic disks, this is known as the boot volume.
Dissimilar Restore
Dissimilar Restore allows you to restore your system partition and active partitions
to different hardware configurations or virtual machines, such as a replaced
motherboard or hard drive controller.