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INTELLIGENT DIGITAL
SECURITY SOLUTIONSLLC
User Manual
Table of Contents
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INTELLIGENT DIGITAL
SECURITY SOLUTIONSLLC
DC Personal User Manual
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©2015 Intelligent Digital Security Solutions, LLC
9187 Clairmont Mesa Blvd., Suite #6629,
San Diego, CA 92123. All rights reserved.
All trademarks are the property of IDSS.
Digital Citadel
TM
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Table of Contents
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About This User Guide ......................................................................................................... 3
System Requirements ........................................................................................................... 3
Recommendations ................................................................................................................ 3
Setup ................................................................................................................................... 4
Device Initialization ............................................................................................................... 5
Device Usage ........................................................................................................................ 8
Device Options ...................................................................................................................... 9
DC Settings ..........................................................................................................................10
Browse DC .......................................................................................................................... 10
Format DC ........................................................................................................................... 10
Online Support .................................................................................................................... 10
About DC ............................................................................................................................ 11
Shutdown DC ...................................................................................................................... 11
Drive Letter Conflict ............................................................................................................ 12
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About This User Guide
This user manual covers the IDSS Digital CitadelTM (referred to simply as DC from this point forward)
based on the factory image with no implemented customizations.
System Requirements
PC Platform
PC Operating System Support
Windows® 7
Windows® Vista Sp2
Windows® 8/8.1 (RT not supported)
Pentium III (or faster) processor equivalent
15MB free disk space
USB 2.0/3.0 port
Two consecutive drive letters after the last
physical drive*
Recommendations
To ensure there is ample power provided to the DC device, insert it directly into a USB port
on your notebook or desktop, as seen in Figure 1.1. Avoid connecting the DC to any
peripheral device(s) that may feature a USB port, such as a keyboard or USB-powered hub,
as seen in Figure 1.2.
Figure 1.1 – Recommended Usage
Figure 1.1 – Not Recommended
*Note: See ‘Drive Letter Conflict’ on page 12.
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Setup
1. Insert the DC into an available USB port
on your notebook or desktop and wait for
Windows to detect it.
IDSS Digital Citadel Device
Windows Vista/7 users will receive a
device driver notification as seen in Figure 2.2.
Figure 2.1 – Found New Hardware
Once the new hardware detection is complete,
windows will begin the initialzation process.
If the Windows autorun function is enabled,
you can skip the next step and go to page 5 Device Initialization.
If the Windows autorun function is disabled,
as it is in Windows 7 by default, you may see an
AutoPlay window similar to the one in Figure 2.3.
Figure 2.2 – Device Driver Installation
(Windows Vista/7)
2. Select the option ‘Run DC_Launcher.exe’.
DC
If Windows does not AutoPlay, simply browse to the
DVD-RW partition (Figure 2.4) and manually execute
the DC_Launcher program. This will also start the
initialization process.
Run DC_Launcher.exe
DC
Figure 2.3 – AutoPlay Window
(Windows Vista/7)
(Note: Menu options in the AutoPlay
window may vary depending on what
programs are currently installed on your
computer. If enabled, AutoRun will start
the initialization process automatically.)
Figure 2.4 – DC Contents
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Device Initialization
1. Review the license agreement and click ‘Next’ (Figure 3.1). (Note: You must accept
the license agreement before continuing; otherwise, the ‘Next’ button will remain disabled.)
Device Initialization - Life Drop Box
Figure 3.1 – License Agreement
2. Create a password to protect your data on the DC. Enter it in the ‘Password’ field,
then re-enter it in the ‘Password Confirmation’ field as seen below in Figure 3.2. the password
you create must meet the following criteria before the initialization process will allow you
to continue:
******************
******************
Password Hint Goes Here.
Figure 3.2 – Password Setup
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Passwords must contain 6 characters, we recommend passwords of 6-240
Passwords must contain (3) of the following criteria options:
- UPPER CASE, lowercase, numeric and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be useful
in providing a clue as to what the password is, should the password ever be forgotten.
(Note: The hint CANNOT be an exact match to the password!)
3. Enter your contact information into the text boxes provided (see Figure 3.3).
(Note: the information you enter in these fields may NOT contain the password string you
created in Step 3. However, these fields are optional and can be left blank, if so desired.)
The ‘Name’ field may contain up to 32 characters, but cannot contain the
EXACT password.
******************
******************
Company Details Goes Here.
Figure 3.3 – Contact Information
The ‘Company’ field may contain up to 32 characters, but cannot contain the
EXACT password.
The ‘Details’ field may contain up to 156 characters, but cannot contain the
EXACT password.
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4. Enter your authentication information into the text boxes provided (see Figure 3.3).
(Note: the information you enter in these fields may NOT contain the password string you
created in Step 2. However, these fields are optional and can be left blank, if so desired.)
The ‘Answer #1’ field may contain up to 32 characters, but cannot contain the
EXACT password.
The ‘Answer #2’ field may contain up to 32 characters, but cannot contain the
EXACT password.
The ‘Answer #3’ field may contain up to 156 characters, but cannot contain the
EXACT password.
The ‘Email Address’ field may contain up to 100 characters, but cannot contain the
EXACT password.
Figure 3.4 – Authentication
5. Click ‘Finish’ to complete the device initialization process.
The DC will now format the secure data partition (Figure 3.5) and notify you when it is complete
(Figure 3.6).
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6. Click ‘OK’ to continue.
Figure 3.5 – Formatting DC
Figure 3.6 – Format Complete
Initialization complete.
*Note: Times may vary based on system hardware and the capacity of the DC drive.
Device Usage
Once the DC has been initialized, you can
access the secure data partition and utilize
the device options by logging in to the
.
device with your password
(see Figure 4.1).
To do so, follow these steps:
1. Insert the DC into an available USB port
on your notebook or desktop and wait for
Windows to detect it.
2. Once you've typed your email address and
password, click the 'Login' button to continue.
If the correct email and password are entered,
the DC will unlock and you can begin
using the device.
Figure 4.1 – Login Window
If an incorrect email or password is entered, an error message will appear just below
the 'Hint' field, indicating a login failure (see Figure 4.2).
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During the login process, if a bad email address
and/or password is entered, you will be given
another opportunity to enter the correct password;
however, there is a built-in security feature
that tracks the number of failed login attempts*.
If this number reaches the pre-configured value
of 10 failed attempts, the DC will lock
and require a device format of the secure data
partition prior to next use.
!
THIS MEANS THAT ALL DATA
STORED ON THE DC WILL BE LOST.
Figure 4.2 – Login Failure
*Note: Once you authenticate to the device successfully, the failed login counter will reset.
Device Options
While you are logged into the device, there will be a 'DC' icon located in the right-hand corner
of the Windows taskbar (Figure 5.1). (Note: Windows 7/8.x users will need to click on the up-arrow
button in the taskbar in order to access the 'DC' icon (Figure 5.2).
Clicking once on the DC icon will display the following menu:
DC Settings
Browse DC
Format DC
Online Support
About DC
Shut down DC
Figure 5.2 – DC icon in taskbar
Figure 5.1 – DC icon in taskbar
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DC Settings
·
·
·
·
Allows you to change your password and/or hint (Figure 5.3)
Allows you to store username and password information (see Page 11)
Allows you to add/view/change your contact information (Figure 5.4)
Allows you to format your secure data partition (Figure 5.5)
(Note: For security purposes, your current DC password is required to update
and/or modify any of these settings.)
Figure 5.3 – Change Password
Figure 5.4 – Contact Information
Browse DC
· Allows you to browse the contents of the secure
data partition while you are logged in
Format DC
· Allows you to format the secure data partition
(Warning: All data will be erased.) (Figure 5.7)
Online Support (Requires Internet Access)
Figure 5.5 – Format Warning
· Opens your Internet browser and navigates to
http://www.intelligentdigitalsecuritysolutions.com/support/ where you can access
additional support information
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About DC
· Provides specific details about the DC,
including Application and Firmware version
information (Figure 5.7)
Shutdown DC
· Properly shuts down the DC, allowing you to
safely remove it from your system
Figure 5.7 – About DC
*Note: Your current DC password is required in Windows Vista, Windows 7, and Win 8
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Drive Letter Conflict
As mentioned in the 'System Requirements' section of this manual (on page 3), the DC requires
two consecutive drive letters AFTER the last physical disk that appears before the 'gap' in drive letter
assignments (see Figure 10.5). This does NOT pertain to network shares because they are specific
to user-profiles and not the system hardware profile itself, thus appearing available to the OS.
What this means is, Windows may assign the DC a drive letter that's already in use by a network
share or Universal Naming Convention (UNC) path, causing a drive letter conflict. If this happens,
please consult your administrator or help desk department on changing drive letter assignments in
Windows Disk Management (administrator privileges required.)
DC
Figure 6.1 – My Computer
In this example, the DC uses drive F:, which is the first available drive letter after drive E:
(the last physical disk before the drive letter gap.) Because letter G: is a network share and
not part of the hardware profile, the DC may attempt to use it as its second drive letter,
causing a conflict.
If there are no network shares on your system and the DC still won't load, it is possible that
a card reader, removable disk, or other previously-installed device is holding on to a drive-letter
assignment and still causing a conflict.
Please note that Drive Letter Management, or DLM, has improved significantly in
Windows Vista, and 7, so you may not come across this issue, but if you are unable to
resolve the conflict, please contact Intelligent Digital Security Solution’s Technical Support
Department for further assistance.
© 2015 Intelligent Digital Security Solutions. All rights reserved. All registered trademarks and trademarks are the property of their respective owners.
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