Download TQSO - Teste e Qualidade de Software (Software Testing and

What is software (product) quality?
Quality
1. The degree to which a system, component, or process meets specified
requirements.
2. The degree to which a system, component, or process meets customer
or user needs or expectations.
[Source: IEEE Standard Glossary of Software Engineering Terminology (Std 610, 12-1990)]
3. the totality of characteristics of an entity that bear on its ability to
satisfy stated and implied needs
[Source: ISO 8402:1994, Quality management and quality assurance – Vocabulary]
Quality = fitness for purpose
It is not enough to meet specifications, because they are imperfect
Teste e Qualidade de Software, MIEIC/PRODEI, Ana Paiva & Pascoal Faria
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