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2013 ISS TOOLKIT Table of Contents I. SNP Reporting Key Messages 3 II. Reporting Requirements by SNP Type/Element 5 III. Data Sources by Element and Examples of Data Sources IV. Guidelines for a Successful Evaluation of a Special Needs Plan (SNP) Against the 2013 Structure & Process Measures 10-17 V. Preparing Documentation for Surveys 19-28 VI. Steps and Screenshots for Key Activities 30-48 VII. ISS Documentation Tips 7-8 50 2