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If You Have Trouble
If you spool a file to the server and it enters a different input
port that you expected, make sure that an input queue is configured on System Control. Any job designated for an unconfigured port will be rerouted to the first available TCP/IP port. This
type of rerouting is noted in the System Log.
Your Unix system may serialize jobs sent to a remote printer
even though they are sent to different print queues. Jobs may
not spool to the designated port until a current job finishes
spooling.
If you spool a file to the ColorSpan print server and it fails to
print, try these suggestions:
1. Ping the server, using its IP address, to see if is responding.
For example:
ping 147.202.65.1 [Return] (your address will be different)
This verifies that the server is on, attached to ethernet and correctly
configured for TCP/IP.
2. Ping the server using its name. For example:
ping CMPRO [Return]
This tests whether the server is correctly configured in the Unix system's /etc/hosts file.
3. Check the print queue for activity. For example:
lpq -P DM1 [Return] (lists the print queue for the DM1 port)
This will retrieve a list of all print jobs in the input, RIP, output and print queues of the server. If there are no jobs available, the server should return
server:no entries
If there are jobs in process, the server should return a list of
those jobs and their status. For example:
Owner Status
Jobname
Size
PagesQueue
----------------------------------------------------
Unix and VAX Based Computers
JoeA
Processing Justice
6 Mb
1
RIP
JoeA
Paused
Frank.TIFF415 Kb 1
Output Std
JoeA
Waiting
NCC101.ps 289 Kb 1
Input Std
B-7