Download IBM Tealeaf CX: Configuration Manual

Example configurations:
CanisterOffline1=Daily at 2300 for 10 minutes winddown 20 minutes
v Every day at 10:40 PM, stop the flow of new hits to this canister. At 11:00 PM,
stop the canister for 10 minutes.
CanisterOffline1a=Tuesday at 0200 for 10 minutes winddown 20 minutes
v Every Tuesday at 1:40 AM, stop the flow of new hits to this canister. At 2:00 AM,
stop the canister for 10 minutes.
CanisterOffline1b=Friday at 0500 for 10 minutes winddown 20 minutes
v Every Friday at 4:40 AM, stop the flow of new hits to this canister. At 5:00 AM,
stop the canister for 10 minutes.
Disabling HBR-Canister Connections
You can disable HBR connections to individual Canisters through the HBR
configuration files. However, for nonscheduled downtime, making these changes
without interrupting data capture and processing may be challenging. You can use
the following method instead.
Note: If you need to stop routing of hits to a Canister that is managed by HBR,
you can stop the Search Server service on the target machine. When HBR is
attempting to send hits to a server, it first queries Search Server. If Search Server is
inactive, it does not send hits and begins rerouting hits to another Canister. Wait
another 60 seconds to verify that HBR is no longer routing traffic to the Canister.
You can monitor traffic flow through the HBR report. See "System Status" in the
IBM Tealeaf cxImpact Administration Manual.
Configuring HBR Child Pipeline Settings
For each destination canister, you must configure a separate child pipeline.
Note: There must be a 1-to-1 correspondence between a child pipeline and a
destination Canister.
PipelineConfig1=HBR_Pipeline1.cfg
PipelineConfig2=HBR_Pipeline2.cfg
PipelineConfig3=HBR_Pipeline3.cfg
PipelineConfig4=HBR_Pipeline4.cfg
....
PipelineConfigN=HBR_PipelineN.cfg
Sample Configuration
[HBR]
....
MaxSessions=200000
DefaultPerSecMax=220
StartUpRouting=1:1-20; 2:21-40; 3:41-60; 4:61-80; 5:81-100
RoutingMethod=Equal
HBRAppName=TeaLeafCSS_1966
CanisterName1=utltea01
CanisterPipeID1=1
CanisterAppName1=TeaLeafHBR1
CanisterSSLog1=OFF
#CanisterOffline1=Daily at 0100 for 30 minutes winddown 15 minutes
CanisterName2=utltea02
CanisterPipeID2=2
CanisterAppName2=TeaLeafHBR2
CanisterSSLog2=OFF
#CanisterOffline2=Daily at 0100 for 30 minutes winddown 15 minutes
CanisterName3=utltea03
Chapter 4. CX Pipeline Session Agents
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