Download Dear customer, Thank you for purchasing our company`s water

Dear customer,
Thank you for purchasing our company’s water purifier.
You now have water treatment equipment that is at the world’s leading position in today’s water
treatment field. It produces pure water that can be consumed directly so the water you drink is cleaner and
also beneficial to your health.
Before you install and use this water purifier, please be sure to read the user manual, this enables
qualified and standardized installation as well as reasonable use and maintenance to maximize the
effectiveness of your water purifier.
If you experience difficulties during installation or usage, please contact your local distributor to carry
out repairs or maintenance for you.
1
Contents
Page
Safety Considerations………………………………………………… 3
Product Introduction…………………………………………………… 5
Installation method ……………………………………………..………8
◆ Pre-Installation Preparations………………………………………..…… 8
◆ Instructions for Proper Installation……………………………….…….....8
◆ Installation Notes……………………………………………...…..………11
Troubleshooting Methods…………………………………...………..12
Usage Methods…..…………………………………………………… 12
Maintenance and Upkeep……………………………………..………13
◆ Filter Replacement Time……………………………….…………………13
◆ Filter Replacement Method……………………………….………………14
◆ Notes………..……………………………………………………………… 14
Failure Diagnosis and Resolution……………………….……………15
After-Sales Service……………………………………..………………16
Packing List……………………………………………………...………16
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Safety Considerations (Be sure to read and remember these safety considerations)
In order to avoid harm to you and others or property damage, please make note of the following safety
precautions.
★ Ignoring the following safety precautions could result in a risky situation:
Warnings If you ignore contents in this section, it may cause permanent damage to the
water purifier or cause serious property damage.
Notes If you ignore the contents in this section, it may lead to damage of some parts of the
water purifier or may result in some property damage.
Warnings
Do not disassemble or modify this
water purifier on your own!
Do not put things on the top of the
machine!
Unauthorized disassembly or
Obstructing
modification of the machine
dissipation
could
machine damage or fires.
lead
to
machine
malfunctions
or
leakage
the
may
heat
lead
to
accidents.
Please check with the store
where you purchased this product for product
consultation in order to arrange for repairs.
Do not put heavy objects on the water
purifier!
Do not use this water purifier under high
water pressure conditions!
If heavy objects are placed on the
Operating under high pressure
water purifier, it may result in
conditions may cause the water
damage to the water purifier’s
purifier
outer
resulting
cover
or
internal
pipes
in
to
rupture,
leakage,
the
components, which could lead to
machine working improperly, or
leakage,
even serious property damage.
the
machine
working
improperly, or even serious property damage.
Recommended inlet pressure is 0.1MPa to 0.35MPa.
Do not let the machine come in contact
with corrosive materials!
Do not put the water purifier close to the
fire!
These
materials
could
Do not put the water purifier near a
corrode the outer cover and
fire source or place where the
affect the water parts or
temperature is too high, this may
some toxic and hazardous
cause deformation or melting of
compounds could penetrate
the machine, causing damage or
the water purifier pipes, leading to contaminated
leakage, which could lead to
water production and machine leakage, which could
serious bodily and property damage.
even cause bodily and property damage.
-3-
Do not use a power source exceeding
the machine’s specified value, only use
220V AC power!
When installing or repairing, the machine
must be disconnected from the power
source!
The outlet used for the machine’s
Otherwise it may lead to electric
current must be greater than the
shock.
machine’s specified value; otherwise
it may lead to overheating or fire.
The machine must be connected to a
reliable ground wire outlet and in
accordance with relevant
standards!
Do not touch the power plug with wet
hands!
It may lead to electric shock.
Failure to do that may result in electric
shock.
Notes
Do not use the water purifier when the
sewer is blocked up!
The waste water discharge pipe and
wastewater ratio device cannot be
blocked!
If it is used while the sewer is
When the waste water discharge
blocked, it may cause the
pipes and waste water ratio device
waste water to back up or
are clogged, it may lead to high
pollution to get inside the
TDS effluent, the RO membrane
water purifier.
may get blocked or the water
purifier may not work.
Water purifier inlet water temperature
should not exceed 38℃!
Do not use in conditions under 5℃!
If the temperature in the room is
If the inlet water temperature
below 5℃, please be sure to
is over 38℃, it will damage
take
the
freezing, such as starting the
reverse
membrane
osmosis
leading
to
membrane failure.
measures
to
prevent
heater or air conditioner to
prevent leakage or cracked pipes caused from water
freezing inside the machine.
Do not use this water purifier outdoors!
If this water purifier is used
Do not use the water purifier in direct
sunlight!
outdoors, it can lead to
When the water purifier is in
accelerated
the
sunlight for a period of time, it
and
may create a breeding ground for
cause
microorganisms so the water
aging
water
purifier
parts,
which
of
pipes
can
leaking or machine failure.
purifier
water
quality
will
decrease, and they may pollute
the internal components of the water purifier.
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Product Introduction
1. Blown-up profile of the water purifier
Diagram 1
2. Electrical Diagram
Diagram 2.
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3. Water route map
Diagram 3
4. Technical parameters
Model
CR500-A-S-1·
Voltage
AC 110-240V 50~60HZ
Power Rating
120W
Suitable Water Pressure
0.1MPa-0.35MPa
Operating Pressure
0.5MPa-0.7MPa
Inlet Water Temperature
5-38℃
Maximum Inlet Water TDS Value
≤1000PPM
Maximum Daily Water Production Volume
500 Gallons, approximately 1892 Liters
Standard No.
Q/SXZZ 13-2010
Electric Shock Protection Type
Type II
Suitable Water Quality
Municipal tap water meeting
GB5749-2006 standards
the
Note: Due to product improvements, the above parameters may change, but the product nameplate shall
stay the same. TDS refers to the influent total dissolved solids.
5. Water Purifier Main Parts Function Introduction
Using the current most advanced international RO technology, standard configuration is as follows:
（1）First stage: 10-inch 5-micron PP filter
PP filter with a 5 micron pore size can effectively filter rust, sand, and other solid impurities and larger
particles in water.
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（2）Second stage: granular activated carbon filter
Can effectively adsorb free chlorine, humus, disinfection byproducts, smells, discoloration, and other
substances in water.
（3）Third stage:1-micron PP filter or CTO filter
Can further remove particles of a smaller size, such as suspended solids and colloids.
（4）Fourth stage: side stream reverse osmosis membrane
Pore size of 0.0001 microns (0.1nm), reduces bacteria by 4,000 times, reduces infectious viruses by
more than 200 times, therefore it can effectively remove bacteria, viruses, heavy metals, pesticide
residues, and other harmful substances.
（5）Fifth stage: granular activated carbon post-filter
Removes odor and adjusts taste.
Note: Due to technical improvements, the above 5 stage filters may change, please take practicality as
standard.
6. Function Introduction of Accessory
(1 ) High Pressure Pump：Boosts pressure to create a stable working environment for the RO membrane.
( 2 ) Low Pressure Switch：To prevent pump idling. When the inlet water pressure is less than 0.03MPa or
when the inlet water stops, the low-voltage switch automatically shuts off the power
source so the machine stops.
( 3 ) High Pressure Switch: To prevent pump rotating full. It automatically shuts off the power source so the
machine stops when pressure of pure water attains rated one.
( 4 ) Inlet Water Solenoid Valve: Connects or cuts off incoming water. Operating pressure range is less than
≤0.6MPa.
( 5 ) No Return Valve: Also known as a one-way valve, control the flow direction.
( 6 ) Auto Flush Solenoid Valve: Automatically flushes the reverse osmosis membrane.
( 7 )Electric Adaptor: Converts 110-220V AC to 36V DC (the machine’s safe operating voltage).
7. Specifications
(1) Without tank: Completely advanced design, big flow volume, directly drink when open machine, safe
and healthy.
(2) Big flow volume: About 1.3L per minute（25℃）.
(3) Low-pressure start: Low water pressure starts, only requires 0.03MPa.
(4) MLSB membrane element production technology: Makes the membrane utilization rate reach world
leading levels, increases water production volume, reduces wastewater emissions.
(5) Anti-Pollution Low Pressure RO Membrane: Without flushing design, save water and power; Without
storage water tank, ration between pure water and waste water is 1:1; Waste water volume is only
60% of traditional machine.
(6）New Generation big flow booster pump: Low noise, high efficiency, the flow and pressure are 20%
more than 300GPDbooster pump.
(7）Auto Flush Function: The system can automatically control the water auto flush process for the RO
membrane to ensure more reliable and safe operation of this machine.
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(8）With Water Pressure Gauge.
Installation Method
This company recommends that professionals install the machine for you because you must use drills and
other power tools in the process. If you are installing it yourself, please refer to the following steps and
diagrams:
1.
Pre-Installation Preparations
① Confirm the location the water purifier will be installed (when installing, it should depend on the actual
circumstances)
② Confirm that you have the various tools required for installation.
Adjustable spanner
1
Drill
1
6.2mm drill bit
1 (wastewater hole)
Hole saw, φ14mm
1 (high-speed steel or marble hole saw)
Phillips and flathead screwdrivers
1 of each
Scissors
1 pair
14-16mm wrench
1
19-21mm wrench
1
Needle nose pliers
1
③ Confirm that you have all of the accessories required for installation
④ Prior to installation, turn off the water and/or electricity
2. Instructions for Proper Installation
① Inlet water metal hose and 3-way inlet water joint installation method (if the metal hose diameter is 9mm,
the 3-way inlet water joint must be purchased separately)
Before installing, close the inlet water valve. Unscrew the inlet water valve from the metal hose.
Remove the inlet water three-way joint from the water purifier accessories box. Thread one end of the
inlet water three-way joint into the inlet water valve outlet connection. One end of the metal hose should
be connected to the external threads of the inlet water three-way joint (see diagram 4).
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Diagram 4
② Inlet water 3-way joint and inlet water ball valve installation method
Take out the inlet water ball valve from the water purifier accessory box. Wrap one end of the ball valve
with the appropriate Teflon tape (see diagram 5). Then screw the ball valve into the corresponding hole
of the inlet water 3-way joint (see diagram 6). Take the 6mm hose from the accessories box. Using
scissors cut a suitable length of hose. Connect one end of the hose with the inlet water ball valve (see
diagram 4). Then screw the metal nut in place. The other end of the hose should be connected to the
first filter inlet water connection on the water purifier. (Note: The pipe should be firmly in place, otherwise
leakage could occur).
Diagram 5
Diagram 6
③ Gooseneck faucet installation
In the counter where the faucet is to be installed, drill a φ14mm hole in an appropriate position. Then take
out the faucet from the water purifier accessories box. Start the faucet installation: First put the stainless
steel neck on the faucet main body (see diagram 7), then lower the main part of the faucet into the already
drilled hole and screw the fixed nut into the bottom end of the faucet to fix the faucet to the counter. Finally,
put the appropriate length of 6mm pipe into the inlet water connection, put the 6mm pipe stopper into one end,
put on the 6mm nut, and screw to the bottom of the faucet (see diagram 7). If you want to fix the faucet to
the wall, please use the faucet hanging piece. (When installing, be sure to tighten the joints to prevent
leakage.)
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Stainless steel
faucet
Main part
of faucet
Inlet water
connection
Diagram 7
Diagram 8
④ Wastewater pipe installation
Using a drill, make a φ6.2mm hole into the sink pipe drain. Take out an appropriate length of the 6mm pipe.
One end should be inserted into the small hole (see diagram 8). Put some silica gel where the 6mm pipe
and the drain pipe connect to prevent leakage. Then, using a cable tie, fix the wastewater pipe to the
drain pipe.
⑤ Side stream RO membrane installation method
Take the water purifier out of the package carton. Open the machine cover. Unscrew the nut of the
membrane housing cap to remove the inlet housing pipe. Open the housing cap by membrane housing
wrench. Check if the vacuum packing of RO membrane is leaking. If not, take the membrane from its
packaging. Make sure there are 4 “O” rings in one end of the membrane central tube and 2 “O” rings in the
other end. Check whether there are expansion and deformation “O” rings, if not, insert the 4 “O” rings end
into the membrane housing tightly(See Diagram 9), finally , screw the housing cap, take membrane
housing wrench to tighten the cap. Insert the inlet pipe to the housing cap, screw the nut. Put the housing
into the single clip and close the machine cover.
Warnings:
◆ When installing the RO membrane you should pay attention to the direction of the membrane;
◆ When installing the RO membrane, Make sure there are 4 “O” rings in one end of the membrane central
tube and 2 “O” rings in the other end. Check whether there are expansion and deformation “O” rings
◆ When installing, be sure to insert the end with 4 O-rings into the membrane housing. Be sure when
installing to only use a little force to put the RO membrane into the membrane housing. If you encounter
too much resistance, please do not force the reverse osmosis membrane into the membrane housing,
doing so may cause permanent damage to the membrane housing or membrane components (the
manufacturer does not assume responsibility for returned components due to damage during installation);
◆ Damage to the membrane housing and reverse osmosis membrane element caused as a result of the
above reasons is not covered under the water purifier warranty.
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Diagram 9
⑥ Pre-filter installation
First take the pre-filter out of the packaging, tear off the packaging of the filters in the order they should be
inserted, first is the 5 micron PP filter; second is the granular activated carbon filter, note that the rubber
pad must be installed on the top of the activated carbon filter; third is the 1 micron PP filter (See Diagram
10).
Diagram 10
3. Installation Notes
① When installing the water pipes, a drain stopper should not be installed. In addition, for the water pipe
bottom connector, the screw nut should have no wire teeth exposed.
② If the inlet water pipe is 9mm, ensure that the inlet water pipe and connector have 30-40cm of straight
piping to avoid burst pipe accidents caused by bending in the pipe.
③ If the power cord wiring needs to be longer, then according to the wiring requirements use a Φ8mm
pinched tube to wrap around the connection. Then, wrap insulating electrical tape around the outside.
Do not place it on the floor; it should be suspended in the air or in another place away from the ground.
④ When installing, if you need to make a hole in the wall, first make sure that there are no electricity or
water lines in the location you plan to drill.
Troubleshooting Methods
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After confirming that the water route connections are correct,
confirm that you have a power supply and/or a water supply.
Then follow these steps to troubleshoot the machine:
Diagram 11
1. Open the tap water inlet water ball valve as well as the water purifier inlet water ball valve, plug in the
power (see diagram 11), wait for the filters to fill up water, water will start flowing from the gooseneck
faucet.
2. Wait for the main machine to operate stably (about 5-10 minutes), check each of the connections on
the main machine to make sure they are secure, see if there is any leakage from the membrane shell,
filter cartridges, etc.
3. Turn off the gooseneck faucet, wait for approximately 30 seconds. Check whether the waste water on
the water purifier has stopped.
4. Turn on the gooseneck faucet, observe whether water begins to flow, if there is no water, check
whether it is because the tap water pressure is too low or the high-pressure switch cannot reset.
5. When the machine is in operating condition, close the inlet water ball valve, after a short time observe
whether the machine has stopped operating. If it has not stopped, check whether the low-pressure
switch cannot reset.
6. Wait some time to ensure everything is operating normally. Then the water purifier can be used safely.
Usage Methods
1. The major components of this machine are plastic. When using the product always observe the integrity
of the water purifier to ensure safe use.
2. In order to prevent microbial contamination of membrane components during storage and transportation,
the reverse osmosis membrane element package contains a small amount of protective solution, while the
activated carbon post-filter will emit activated carbon powder the first time it is used. So pure water
produced in the first hour should be emitted; otherwise the output water taste may be unusual.
3. When you start operating the purifier, the output water TDS value may be a little high. After running the
machine for some time, the TDS value for the output water will gradually decrease until it is stable.
4. When you are using the water purifier, the switch on the inlet water ball valve should be opened. You
need to turn on the faucet to get drinking water. When water is not needed the faucet should be turned off.
The water purifier high-pressure switch will automatically shut off the water.
5. The machine should be used at least twice of every week in order to avoid the pure water’s
microorganism pollution for long no use.
6. In these “usage methods”, “usage” refers to when the power supply is connected and/or the inlet water
ball valve is open so the water purifier is in a working condition.
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Maintenance and Upkeep
1. Flushing the RO Membrane
As water passes through the RO membrane, impurities and bacteria are retained on the membrane
surface, so you should regularly flush the machine to ensure that the RO membrane performance can
achieve the best results.
When the machine is turned on for each time, it will automatically flush the membrane for 18 seconds.
2. Filter Replacement Time
1. This machine’s filter replacement cycle for the various filters is derived from statistical indicators on
average tap water use estimates. If there are big discrepancies between the user’s actual water
quality and utilization rate and the average indicators, there will be more obvious differences
between the filter’s actual use time and the estimated cycle such as premature filter clogging,
premature failure, etc. If this happens, filter replacement should be based on actual use, you
should also promptly contact your local after-sales service department.
2. This machine’s estimated filter replacement cycle is based on average household water
consumption and is suitable only for residential use, do not install this machine in places that
require large volumes of water. If the water volume requirements are large, this company has
appropriate machines for business purchase.
3. According to economic statistics on municipal tap water, a three person family on average uses 10L
of water a day, according to the water volume and inlet water quality conditions, overall filter
volume is approximately as follows (the following data is for reference only):
Progression
Water Volume (tons)
First: 10-inch 5-micron PP filter
7.5
Second: 10-inch 85C granular activated carbon filter
7.5
Third: 10-inch 1-micron PP filter
10
Fifth: Post-activated carbon filter
6
Note: It is recommended that filter element replacement is carried out by after-sales staff.
Water quality has a great influence on the life of the filter, the RO membrane’s lifespan is
affected by many factors, the above table expresses lifespan under standard conditions, in
actual usage, because the water quality may be different, the lifespan may exceed the above
estimate, it may also be lower than the estimate, this data is for reference only. Under normal
circumstances if the following situations are experienced, you should consider replacing the
filter:
◆ Poor water quality, taste declines, TDS value of water rises;
◆ Water flow is significantly reduced, check to see if the filter or membrane is blocked (and
determine that it was not caused by a temperature drop);
◆ If the filter’s outer surface is covered in mud or the filter has significantly changed color;
◆ If serious filter clogging leads to no pure water from the water purifier.
3. Filter Replacement Method
1. Replacing the 1st and 3rd stage PP filters
First close the inlet water ball valve, using the filter cartridge wrench unscrew the 1st and 3rd stage
filter cartridges, remove the old filters, then take the new filters out of the packaging, finally place
the filters in the filter cartridges (Note: place the 5 micron PP filter in the 1st stage filter cartridge, the
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1 micron PP filter in the 3rd stage filter cartridge), using the filter wrench, tighten the filter cover.
2. Replacing the 2nd stage granular activated carbon filter
First close the inlet water ball valve, using the filter cartridge wrench unscrew the 2nd stage filter,
remove the old filter, then take the new filter out of its packaging (the rubber pad on the filter does
not need to be taken off), finally place the filter inside the filter cartridge (note: the direction of the
granular activated carbon filter should be with the rubber pad end up towards the filter covers), use
the wrench to tighten the filter cover.
3. For replacement of membrane elements please see “RO Membrane Installation” (Page 10).
4. Notes
(1) Notes before filter use:
When replacing the granular activated carbon filter, first flush the machine in order to avoid activated
carbon powder from the granular activated carbon filter from flowing into the third stage filter or even
the RO membrane, resulting in filter and membrane component damage. Do the following:
1. Turn off the water purifier inlet water valve;
2. Using the filter cartridge wrench, remove the water purifier’s third stage filter;
3. Place a large container near the third filter cartridge cover to collect the black water;
4. Open the inlet water valve, wait until the water is no longer black;
5. Close the inlet water valve, reinsert the third stage filter into the filter cartridge, and screw it in tight.
For the post-activated carbon filter please flush for 1-2 minutes before using.
(2) Other considerations:
1. RO membrane water production volume
The RO membrane component water volume is influenced by the inlet water pressure and water
temperature, this machine’s stated volume of 500GPD is tested with net pressure of 0.5MPa and
inlet water temperature of 25℃, if the net pressure is less than 0.5MPa or if the inlet water
temperature is less than 25℃, the RO membrane element water production will be less than
500GPD.
2. Disposal of old filters
After replacing old filters, they cannot be cleaned and reused; it is recommended that you dispose
of them with solid waste garbage.
Notes
★ When any of the following situations occur, immediately disconnect the water purifier
water source (close the inlet water ball valve) and/or the power source and carry out repairs.
· If the water purifier pipes or related components are leaking.
· If the water purifier’s related components stop working.
· If any components leak electricity.
· If there are any other anomalies or failures.
★ When you go out or do not use the machine, disconnect the water purifier water source
(close the inlet water ball valve) and/or power source.
★ If the water purifier parts are damaged, it is recommended that the water purifier be
entrusted to the manufacturer or distributor, service center, or specialized technical
personnel for replacement to prevent loss caused by improper operation, the
manufacturer is not liable for losses caused by operation or use not in accordance with the
instructions and reminders.
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Failure Diagnosis and Resolution
Failure
Experienced
Reason
Resolution Method
The power source is not connected
Check the power source or power
source plug
Low water pressure or no water
Check the water pressure
Low-pressure switch failure, cannot
connect the power source
After connecting the water source,
measure the resistance, replace
High-pressure switch cannot reset
After letting off the pressure, measure
the resistance, replace
The transformer is burned out
Measure the output voltage, replace
High-pressure pump has lost pressure
Measure the water pump pressure,
replace
Inlet water solenoid valve will not let water
in (no outlet water or wastewater)
Replace the inlet water solenoid valve
A pre-filter is blocked
Observe the output water and
wastewater, replace the pre-filter
The non return valve is blocked
(wastewater, no output water)
Replace the non return valve
The RO membrane is blocked
Clean or replace the RO membrane
The machine is
turned off but
wastewater has
not stopped
Inlet water solenoid valve failed, cannot
effectively cut off the water supply
Observe the wastewater, replace the
inlet water solenoid valve
The non return valve has lost pressure
(wastewater flow rate is low)
Observe the wastewater, replace the
non return valve
After the
machine is filled
with water, it
starts
repeatedly
The non return valve has lost pressure
Replace the non return valve
High-pressure switch failure
Replace the high-pressure switch
The system exhibits a loss of pressure
After checking the non return valve,
check whether there is water leakage in
the pipes
A pre-filter is blocked
Replace the pre-filter
The RO membrane is blocked
Clean or replace the RO membrane
Inlet water solenoid valve failure
Replace the inlet water solenoid valve
Non return valve is blocked
Replace the non return valve
High-pressure pump pressure is not
sufficient
Check the high-pressure pump output
water pressure, replace
The machine
will not start
The
high-pressure
pump is working
properly, but no
water is being
produced
The output
water flow is low
or no water is
flowing
After-Sales Service
1. Warranty period: One-year machine warranty. The warranty does not include consumables
(consumables include filters, RO membranes).
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2. Please keep the warranty in a safe place. For maintenance you must have your purchase invoice,
only then is the warranty effective.
3. The following situations do not fall under the scope of the warranty: no invoice, an altered machine
number, the user replacing parts or modifying the water purifier on their own, the user not following the
requirements of the user manual, and man-made damage.
4. If your water purifier exhibits abnormal behavior, please immediately turn off the water source, cut the
power, and contact your local vendor.
Notes:
The company reserves the right to change product design, configuration, and specifications
without notice.
The company has final explanation rights if this manual is unclear, has mistakes, or if there are
printing issues which cause problems.
Packing List
· Main machine (including reverse osmosis membrane)
1 unit
· 1/4’’ water pipe
1 roll
· 3/8’’ Water pipe
1 roll
· Installation manual, certificate, warranty
1 of each
· Gooseneck faucet
1
· Filter cartridge wrench
1
· Membrane shell wrench
1
· Accessories bag
Contents: Inlet water 3-way connector
Inlet water ball valve
Pipe plug
Screw nut
Faucet hanging piece
1 bag
1
1
2
1
1
Notes:
0.1MPa ＝1.02Kg/cm2＝14.5Psi
1Psi＝0.07Kg/cm2
1 Gallon＝3.785 Liters
500GPD＝500 Gallons/Day=1892 Liters/day=1314 Milliliters/minute
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