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How to Monitor Device Activity Your HairMax is inspected and tested during production. When working properly, the BATTERY INDICATOR light will illuminate green and red laser light will be visible coming from the laser window. DO NOT look directly at the laser light. Shine the laser light at the palm of your hand to see red laser light “speckles” appear. You will also feel a vibration every 4 seconds to help time the treatment. Do not operate the laser if the unit is defective or damaged. If the laser light does not appear, or there is no vibrate, contact Lexington International LLC for repair or replacement. Device Failure Mode The laser light does not fade or diminish over time. At the end of the laser’s life or if it fails for any other reason no red light will shine out of the device. Do not look directly at the laser light. Direct the laser light at the palm of your hand to see red laser light “speckles” appear. If no light appears, contact Lexington International LLC for repair or replacement. Expected Life of the HairMax The HairMax is a Low-Level Laser Therapy device manufactured under strict quality controls and validation through GMP (Good Manufacturing Practices). The HairMax contains a high quality laser diode designed to last at least 15,000 hours. Based on that rating and the durability of the components being used, all models of the HairMax will provide you with many years of reliable service. 14