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Contents Preface............................................................................................................................................ 4 Organization........................................................................................................................... 4 Terminology ........................................................................................................................... 4 Constraints............................................................................................................................. 5 TurboMeeting Control Panel and Key Functions for Presenter............................................. 5 1. Setting up TurboMeeting .................................................................................................... 6 2. Hosting an Interactive Meeting........................................................................................... 8 3. Joining a Meeting............................................................................................................... 12 4. Common Features ............................................................................................................. 14 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9. 4.10. 4.11. 4.12. 4.13. 4.14. 4.15. 4.16. 4.17. 4.18. 4.19. 4.20. 4.21. 4.22. 4.23. 4.24. 4.25. 4.26. 4.27. 4.28. 4.29. 5. Remote Support ................................................................................................................. 29 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 6. Pausing and Starting Application Sharing ............................................................... 14 Changing Application Sharing ................................................................................. 14 Show Specific Monitor in Multiple-Monitor Setup .................................................... 14 Changing Presenter ................................................................................................. 15 Changing Controller ................................................................................................. 15 Chatting.................................................................................................................... 15 Sending Files ........................................................................................................... 16 Recording................................................................................................................. 18 Using WebCam........................................................................................................ 18 Using Whiteboard .................................................................................................... 19 Using Annotation...................................................................................................... 19 Floating toolbar ........................................................................................................ 19 Hide the Attendee List.............................................................................................. 20 Disable Recording Function..................................................................................... 20 Reporting ................................................................................................................. 20 Changing Colors ...................................................................................................... 20 Stop Additional Attendees ....................................................................................... 20 Remove Attendees .................................................................................................. 21 Change Language for TurboMeeting UI .................................................................. 21 Show all TurboMeeting Windows ............................................................................ 21 Auto-Uninstall TurboMeeting from Attendee Computers......................................... 21 Show Presenter’s Desktop When Meeting Starts.................................................... 22 Enable TurboMeeting Outlook toolbar ..................................................................... 22 Remote Printing ....................................................................................................... 22 Outlook Integration................................................................................................... 23 Multiple Monitors for Presenter................................................................................ 24 Multiple Monitors for Supporter................................................................................ 25 Multiple Webcam Video ........................................................................................... 25 Polling ...................................................................................................................... 26 Starting a Remote Support Meeting ........................................................................ 29 Inviting the Attendees .............................................................................................. 29 Providing Multi-Tier Support .................................................................................... 30 Switching to Training Mode ..................................................................................... 30 Rebooting from Remote and Auto-Rejoining ........................................................... 30 Closing Remote Support Session and Locking Computer ...................................... 31 Remote Support One To One File Transfer ............................................................ 32 Seminars............................................................................................................................. 33 2