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1435497783_ch02_CTP.qxd 12:36 PM CHAPTER 2 Page 36 Introducing Operating Systems OPERATING SYSTEMS PAST AND PRESENT An operating system (OS) is software that controls a computer. It manages hardware, runs applications, provides an interface for users, and stores, retrieves, and manipulates files. In general, you can think of an operating system as the middleman between applications and hardware, between the user and hardware, and between the user and applications (see Figure 2-1). Application (Microsoft Word) Operating system (Windows Vista) Hardware RAM LE CPU ROM BIOS Printer SA Hard drive Figure 2-1 Users and applications depend on the OS to relate to all applications and hardware components Courtesy: Course Technology/Cengage Learning FO R Several applications might be installed on a computer to meet various user needs, but a computer really needs only one operating system. As a PC support technician, you should be aware of the older and current operating systems and how these operating systems have evolved. DOS (DISK OPERATING SYSTEM) O T In 1986, MS-DOS (also known as DOS) was introduced and quickly became the most popular OS among IBM computers and IBM-compatible computers using the Intel 8086 processors. Figure 2-2 shows a computer screen using the DOS operating system. In those days, all computer screens used text and no graphics. DOS is outdated as a viable option for a desktop computer operating system today. However, you might occasionally encounter a diagnostic utility used to fix the most stubborn hardware or software problem that is booted from a floppy disk or CD that uses the DOS operating system. N 36 6/23/09 Figure 2-2 DOS provides a command-line prompt to receive user commands Courtesy: Course Technology/Cengage Learning © 2008 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.