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VI. CARE AND MAINTENANCE When to See Your Authorised Pride Dealer for Service The following symptoms could indicate a serious problem with your power chair. If necessary, contact your authorised Pride Dealer. When calling, have the model number, serial number, nature of the problem and the trouble code if available. Motor noise Frayed harnesses Cracked or broken connectors Uneven wear on any of the tyres Jerky motion Pulling to one side Bent or broken wheel assemblies Does not power up Powers up, but does not move Loose seat or seating components Corrective Maintenance If the battery condition meter does not light up when you turn on the power: Check the harness connections. Make sure they are tight. Check the circuit breaker. Reset it if necessary. Check the battery connections. If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are available at automotive parts stores. Disconnect both batteries before load testing and follow the directions that come with the load tester. If either one of the batteries fails the load test, replace both of them. If your power chair still does not power up, contact your authorised Pride Dealer. 38 www.pridemobility.com Lightning