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BullsEye Telecom Email Preventing False Positives Method 1: Point-and-Click If the system delivers an email to your Junk Mail folder that you do NOT believe to be junk mail: 1. 2. 3. 4. Navigate to your Junk Mail folder Select the email (or emails) Click on the “Flag As” drop down button Select Not Junk The message will be moved to the Inbox folder and the sender will be added to the Allow List. Method 2: Drag-and-Drop If the system delivers an email to your Junk Mail folder that you NOT believe to be junk mail: 1. Navigate to your Junk Mail folder 2. Select the email (or emails) 3. Drag-and-drop the email to the Inbox folder The message will be moved to the Inbox folder and the sender will be added to the Allow List. BullsEye Telecom Email www.mybullseyeonline.com 1 9