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Download FINAL USER 2 OCTOPUS
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2009 Software Reviews Anonymous OCTOPUS OCTO User Institution Name: Software's Name: Software Provider's Name: Your IT equipment within your institution Number of servers 4 one in each branch + 1 server in HQ Numbers of clients work stations 18 What innovative solutions are used by your institution? ATM NO PDA NO Cell phone NO Others NO SATISFACTION REGARDING YOUR MICROFINANCE SYSTEM Rating - Are you satisfied with your microfinance software? Rating Overall rating GOOD Functionality AVERAGE Ease of use: EXCELLENT Languages Navigation Data capture EXCELLENT GOOD GOOD On line help or contextual help POOR Quality of warning messages Reliability and performances: Management reporting and data analysis Implementation, training and support AVERAGE GOOD EXCELLENT GOOD Rating - Are you satisfied with your software functionalities? Client Information Management Loan management Individual clients Solidarity groups with individual loans Solidarity groups with group loans Village banks with individual loans Village banks with group loans Village banking Deposits management Saving account Current account Overdraft account Term deposit Planned saving Group saving Teller management Transfer Operational reporting Regulatory Authorities reporting (Central bank, …) Share management Accounting Additional functionalities Rating - Are you satisfied with your software security features? User profile management Data storage and backup Audit Rating - What is your appreciation of the implementation process? Ease of installation Ease of configuration Rating EXCELLENT GOOD GOOD NOT APPLICABLE GOOD NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE EXCELLENT Comment The software is not fully integrated, we use it only for loan tracking and reporting A full russian version is now available One user guide / online community structures are beeing set up We can add almost any report we want Comment Large variety of data can be entered We can add almost any report we want and export results in excell GOOD NOT APPLICABLE NOT USED NOT USED Rating AVERAGE GOOD GOOD Rating EXCELLENT Comment Admin manages loin and paswords Comment The database is automatically upgraded from any previous version to the current one AVERAGE Quality of operational training provided Quality of technical training provided GOOD GOOD Rating - What is your appreciation of the customer support? Rating Comment Promptness Accuracy of answers Support language adequacy GOOD GOOD POOR They used not to speak rusian, but it is changing. Overall satisfaction Did the software help to improve the services offered by your organization? NO Would you recommend the product to another MFI? YES Page 3 of 5 Although reporting is easier now
