Download User`s Manual

APPENDIX 6. SOFTWARE DOWNLOAD
A6.7 Troubleshooting
For information on the download tool’s error messages, see also the software’s User’s Manual.
Table A6.2 Problems after Software Update
Symptom
Cause
Remedy
An error occurs before starting a
The selected download file is not for the
Check SOFTDWN_ERROR in the resource
download, disabling the
selected field device.
block and obtain the correct file.
An error occurs after starting a
download, disabling the
You attempted to update the device revision
Check SOFTDWN_ERROR in the resource
by downloading a file which is not an original
block and obtain the original file.
download.
file.
download.
The selected field device does not support
Check whether the option code /EE is
software downloading.
included in the model and suffix codes of the
device.
The voltage on the fieldbus segment falls
below the specified limit (9 volts).
Check the capacity of the field bus power
supply used and the voltage at the terminal.
There was an error in a checksum or the
number of transmission bytes.
Check SOFTDWN_ERROR in the resource
block and obtain the correct file.
The download tool does not allow download
with same software revision.
Check the setting of the download tool.
The download takes far longer
than expected or fails frequently.
The fieldbus segment is noisy.
Check the noise level on the fieldbus
segment.
An error occurs after activation.
Transient error caused by the internal
resetting of the field device
Check whether communication with the field
device has recovered after a while.
The new software does not work
after the activation.
The file of the current revision was
downloaded.
Obtain the correct file.
Failure of the memory in field device, etc.
Check SOFTDWN_ERROR in the resource
block, and re-try downloading.
If fails, place a service call.
TA0102.EPS
A6.8 Resource Block’s Parameters Relating to Software
Download
Table A6.3 Additional Parameters of Resource Block
Relative
Index
53
Index
1053
Parameter Name
SOFTDWN_PROTECT
Write
(Factory Set)
Mode
Description
Defines whether to accept software download
0x01
0x01: Unprotected
0x02: Protected
54
1054
SOFTDWN_FORMAT
0x01
55
1055
SOFTDWN_COUNT
0
—
Indicates the number of times the internal
FlashROM was erased.
56
1056
SOFTDWN_ACT_AREA
0
—
Indicates the ROM number of the currently
working FlashROM.
Selects the software download method.
0x01: Standard
0: FlashROM #0 working
1: FlashROM #1 working
57
1057
SOFTDWN_MOD_REV
1, 0, 0, 0, 0, 0,
—
Indicates the software module revision.
—
Indicates an error during a software downloa
See Table A6.4.
0, 0, 0
58
1058
SOFTDWN_ERROR
0
TA0103.EPS
IM 01R04B05-00E-E
4th edition January 31, 2014 -00
A-60
All Rights Reserved. Copyright © 2005, Rota Yokogawa