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BBWC battery pack cabling ........................................................................................................................ 44 Using the HP c-Class Blade SUV Cable ......................................................................................................... 44 Connecting locally to a server blade with video and USB devices ................................................................... 44 Accessing a server blade with local KVM ........................................................................................... 45 Accessing local media devices .......................................................................................................... 45 Software and configuration utilities ............................................................................................... 47 Server blade deployment tools ..................................................................................................................... 47 HP BladeSystem c-Class Advanced management ................................................................................. 47 Network-based PXE deployment ........................................................................................................ 47 Deployment methods ........................................................................................................................ 49 Configuration tools ..................................................................................................................................... 53 SmartStart software .......................................................................................................................... 53 HP ROM-Based Setup Utility .............................................................................................................. 53 Array Configuration Utility ................................................................................................................ 55 Option ROM Configuration for Arrays................................................................................................ 55 Re-entering the server serial number and product ID ............................................................................. 56 Management tools...................................................................................................................................... 56 Automatic Server Recovery ................................................................................................................ 56 ROMPaq utility................................................................................................................................. 57 Integrated Lights-Out 3 technology ..................................................................................................... 57 Erase Utility ..................................................................................................................................... 58 Redundant ROM support ................................................................................................................... 58 USB support .................................................................................................................................... 58 Diagnostic tools ......................................................................................................................................... 59 HP Insight Diagnostics ...................................................................................................................... 59 HP Insight Diagnostics survey functionality .......................................................................................... 59 Integrated Management Log .............................................................................................................. 59 Remote support and analysis tools ............................................................................................................... 60 HP Insight Remote Support software ................................................................................................... 60 Keeping the system current .......................................................................................................................... 60 Drivers ............................................................................................................................................ 60 ProLiant Support Packs ...................................................................................................................... 61 Operating System Version Support..................................................................................................... 61 HP Smart Update Manager ............................................................................................................... 61 Change control and proactive notification .......................................................................................... 62 Care Pack ....................................................................................................................................... 62 Troubleshooting .......................................................................................................................... 63 Troubleshooting resources ........................................................................................................................... 63 Pre-diagnostic steps .................................................................................................................................... 63 Important safety information .............................................................................................................. 63 Symptom information ........................................................................................................................ 65 Prepare the server for diagnosis......................................................................................................... 65 Service notifications.................................................................................................................................... 66 Loose connections ...................................................................................................................................... 66 Troubleshooting flowcharts .......................................................................................................................... 66 Start diagnosis flowchart ................................................................................................................... 67 General diagnosis flowchart.............................................................................................................. 68 Server blade power-on problems flowchart ......................................................................................... 69 POST problems flowchart .................................................................................................................. 71 OS boot problems flowchart .............................................................................................................. 73 Server fault indications flowchart ....................................................................................................... 75 POST error messages and beep codes ......................................................................................................... 77