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Error Messages
• In some cases, a 3-digit number may be displayed together with a message. This is a DoCoMo own code that
DoCoMo displays on the Mova.
Message
Accessing external device
Symptom/Cause
Remedy
You cannot use i-mode, etc. when Disconnect the external device.
connecting to the external device.
Authentication type is not supported The Mova does not support the
authentication of this site.
−
The selected melody cannot be
attached to mail since it is
copyrighted.
−
Cannot attach
Cannot mail attached melody
The mail with a melody attachment Delete the melody and send the mail
cannot be sent as Short Mail.
or send as i-mode mail (P.124, 125).
Cannot retrieve image
Failed to obtain the graphic.
Certificate is rejected (tampered)
There are some problems with a
certificate.
Connection interrupted
The i-mode data cannot be obtained. Obtain the data again.
Connection is not valid
The host number set in the Host Set the Host selection to “ドコモ” set
selection is incorrect.
at the time of purchase (P.113).
Data size is too large to edit
Failed to edit because the data size Change the attached melody to the
exceeds 500 bytes including the one of smaller data size (P.125).
number of characters in the mail main
body and the attached melody.
Dictionary data was found error
Some words cannot be saved since
part of the dictionary data has an error
(the words you could save can be
used as the dictionary data).
Obtain the graphic again (P.109).
−
−
Appendix
i-mode browsing
Cannot operate since the Mova is in Terminate i-mode (P.103).
i-mode stand-by (“ ” is flashing).
i-mode is locked
Fail to operate since i-mode is locked. Cancel the i-mode lock (P.115).
Insufficient memory to protect graphic The number of protected Graphics Cancel the protection of unnecessary
data
mail has reached 5.
Graphics mail (P.133).
Error messages
Melody is too large to be attached The selected melody data cannot be Attach the melody after decreasing
attached to mail since it is too large. the number of characters in the mail
main body or select the melody of
smaller data size (P.125).
Memory shortage
i-mode cannot be continued since the Connect to i-mode again (P.99).
memory is insufficient.
The next page cannot be displayed
since the memory is insufficient.
No memory space
−
The number of protected screen Cancel the protection of unnecessary
memos has reached the largest screen memos (P.108).
number (20-40).
The total number of unsent and Cancel the protection of unnecessary
protected sent mail has reached 100. mail or delete unnecessary mail
The next mail cannot be sent to (P.133).
multiple addresses when the total
number of unsent and protected sent
mail has reached 99.
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