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Transcript
Table of Contents Taking Delivery of your Vehicle Taking delivery of your vehicle 3 Operating your vehicle 3 Services offered by LeasePlan 4 Insurance of your vehicle 4 Maintenance, repair and tyre replacements 5 Accident/damage repairs 7 Fuel management 8 LeasePlan Assist – 24 hour breakdown assistance 8 Replacement car 10 Payment reimbursement process for service and damage Repairs at locations without cashless facility 11 User’s responsibilities 13 Vehicle security 14 Return of the vehicle 15 Early termination 16 Fair wear and tear 17 Green driving tips 28 2 After receiving an order confirmation for your car from your company, LeasePlan places an order with the dealer and coordinates with them for the delivery of your vehicle. LeasePlan will keep you updated on your vehicle delivery schedule. You can also call up LeasePlan Service Direct to know this schedule. While taking delivery of your vehicle: • Please inspect your vehicle for any visible damage or defects • Check all standard accessories and understand the working of other fitments like the vehicle security system, music system, etc. • Insist on a demonstration of the vehicle. If need be, go on a road test • Please ensure that the delivery agent has handed over a copy of the Insurance Cover Note and Road Tax Receipt to you Should there be any difficulty while taking the delivery of your vehicle, please call LeasePlan Service Direct or email us at [email protected] Operating your Vehicle Please refer the Owner’s manual, supplied by the manufacturer, to familiarise yourself with the various functions and features of your vehicle. The Owner’s manual will also give you important information on maintenance schedules and warranty limitations. 3