Download X925

7541-03x
290.11 Scanner ADF cover open jam
Note: In addition to the steps below, See “ADF cover open service check” on page 2-77.
Step
Action and questions
Yes
No
1
Open the ADF top cover and check the cover
open sensor actuator to see if it moves freely.
Does the sensor actuator move freely?
Go to step 4.
Go to step 2.
2
Are there any obstructions preventing the
actuator from moving freely.
Go to step 3
Go to step 4.
3
Remove the obstruction from the actuator. Did
this fix the problem?
Problem resolved
Go to step 4.
4
Check the cover open for dust or dirt. Is the
sensor dusty?
Go to step 5.
Go to step 6.
5
Clean the sensor off. Did this fix the problem?
Problem resolved
Go to step 6.
6
Is the sensor dislodged?
Go to step 7.
Go to step 8.
7
Properly install the sensor. Did this fix the
problem?
Problem resolved
Go to step 8.
8
Check the sensor (Cover open) for proper
operation.
Go to step 10.
Go to step 9.
Check the sensor connection for proper
connection to CN1 on the ADF relay, and the
paper present sensor. Is the cable properly
connected?
Go to step 11.
Go to step 10.
10
Connect the cables. Did this resolve the issue?
Problem resolved
Go to step 11.
11
Check J1 pin 3 for +5V and pin 2 for ground.
Are these present?
Go to step 12.
Go to step 13.
12
Replace the paper present sensor. Did this fix
the issue?
Problem resolved
Go to step 13.
13
Is the ADF cable properly connected to J9 on
the ADF relay card, and the ICC board
connector on the rear under side of the
flatbed?
Go to step 15
Go to step14.
14
Properly connect the cable at both ends. Did
this fix the issue?
Problem resolved
Go to step 15.
15
Check the ADF cable for continuity. Is there
continuity?
Go to step 17.
Go to step 16.
16
Replace the ADF cable. Did this fix the
problem?
Problem resolved
Go to step 17.
17
Replace the ADF relay board. Did this fix the
issue?
Problem resolved
Go to step 18.‘
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line “sensor (Cover open)
Does the display on the operator panel,
change every time the sensing area of the
above sensor is interrupted or blocked?
9
Diagnostic information
2-33