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CONTENTS Operation ...............................................................................7 General ............................................................................7 Maintenance ..........................................................................8 General ............................................................................8 Daily Cleaning .................................................................8 Service Information ..............................................................8 Troubleshooting Guide ........................................................9 Hatco Limited Warranty .....................................................10 Important Owner Information ...............................................i Introduction ............................................................................i Important Safety Instructions..............................................1 Model Descriptions...............................................................2 Model Designation................................................................3 Specifications........................................................................3 Plug Configurations .........................................................3 Electrical Rating Chart.....................................................3 Dimensions ......................................................................4 Installation .............................................................................5 General ............................................................................5 Installing a Built-In Model ................................................5 IMPORTANT OWNER INFORMATION Business Hours: Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the back of the unit). Please have this information available when calling Hatco for service assistance. 8:00 AM to 5:00 PM Central Standard Time (C.S.T.) (Summer Hours: June to September – 8:00 AM to 5:00 PM C.S.T. Monday through Thursday 8:00 AM to 2:30 PM C.S.T. Friday) Model No. ____________________________________ Serial No. ____________________________________ Telephone: (414) 671-6350 Voltage ______________________________________ Date of Purchase ______________________________ Register your unit! E-mail: [email protected] Fax: (414) 671-3976 (Parts and Service) Additional information can be found by visiting our web site at www.hatcocorp.com. Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”. INTRODUCTION This manual provides the installation, safety, and operating instructions for HEATMAX Heated Wells. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the heated wells. Hatco HEATMAX Heated Wells are specially designed to cook or hold a wide variety of foods including soups, curry, gravies and a variety of toppings. For RHW units, products for cooking or holding are placed in a pot which is heated or warmed by a heating plate. For RCTHW units, products are placed in a standard size pan which is placed in the heated well. The heating element temperature is monitored by an electronic controller for optimum results. Heat is evenly distributed throughout the unit to hold foods at desired temperatures and the insulated stainless steel design provides easy maintenance and durable performance. Safety information that appears in this manual is identified by the following signal word panels: WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. All units are equipped with a control panel featuring three temperature setpoints from 50°C (122°F) to 100°C (212°F) and an energy saving low power mode that saves electricity during off-peak hours. CAUTION CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. Hatco HEATMAX Heated Wells are quality built to meet the demands of foodservice operations and provide years of trouble-free performance. The heating elements are guaranteed against breakage and burnout for 1 year. NOTICE NOTICE is used to address practices not related to personal injury. HEATMAX Heated Wells are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment. 2 Form No. RHWCEM-0910