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95 LITERATUR Abernethy, C.: HCI Standards: Origins, Organizations and Comment, in: International Review of Ergonomics, Vol. 2, pp. 31-54, 1988. Andersen, J.R.: The Architecture of Cognition, Harvard University Press, Cambridge, Massachusetts, 1983. Apple: Human Interface Guidelines, The Apple Desktop Interface, Apple, Cupertino, CA, 1987. Baethge, M.; Oberbeck, H.: Zukunft der Angestellten. Neue Technologien und berufliche Perspektiven in Büro und Verwaltung, Frankfurt, 1986. Balzert, H.; Hoppe, H.U.; Oppermann, R.; Peschke, H.; Rohr, G.; Streitz, N.A. (eds): Einführung in die Software Ergonomie, de Gruyter, Berlin, 1988. Balzert, H. (ed.): Software Ergonomie, Teubner, Stuttgart, 1983. Bastien, J.M.Chr.; Scapin, D.: A Validation of Ergonomic Criteria for the Evaluation of Human-Computer Interfaces, in: International Journal of Human-Computer Interaction, Vol. 4, No. 2, pp. 183-196, 1992. Benda von, H.: Leitfaden zur benutzergerechten Gestaltung der Dialogschnittstelle Bildschirmarbeitsplätze von Sachbearbeitern in Büro und Verwaltung, Hamburg, 1986. für Bevan, N.; Kirakowski, J.; Maissel, J.: What is Usability? in: Bullinger, H.-J. (ed), Human Aspects in Computing: Design and Use of Interactive Systems and Work with Terminals, Elsevier, Amsterdam 1991. Brödner, P.: Fabrik 2000. Alternative Entwicklungspfade in die Zukunft der Fabrik, sigma, Berlin, 1985. Brown, C.M.L.: Human-Computer Interface Guidelines, Ablex, Norwood, New Jersey, 1988. Brown, J.S.; Newman, S.E.: Issues in Cognitive and Social Ergonomics: From Our House to Bauhaus, in: Human-Computer Interaction, Vol. 1, No. 4, pp. 359-392, December 1985. Cakir, A.; Hart, D.J.; Stewart, T.F.M.: Visual Display Terminals: A Manual Covering Ergonomics, Workplace Design, Health and Safety, Task Organization, Wiley, London, 1980. Cakir, A.; Cakir, G. (eds): Europa 1992 - Was bringen die Europäischen Regelwerke für die BildschirmArbeitsplätze?, Ergonomic Institut Berlin, 1991. Cakir, A.: Software-Ergonomie und Arbeitsorganisation: Neue Regelungsgegenstände im Arbeitsschutz, in: Cakir, A.; Cakir, G. (eds): Europa 1992 - Was bringen die Europäischen Regelwerke für die BildschirmArbeitsplätze?, Ergonomic Institut Berlin, pp. 46-60, 1991. Card, St.K.; Moran, T.P.; Newell, A.: The Psychology of Human-Computer Interaction, Erlbaum, Hillsdale, New Jersey, 1983. Carroll, J.M.: Mental Models in Human-Computer Interaction, in: Helander, M. (ed.): Handbook of HumanComputer Interaction, Elsevier (North Holland), pp. 45-65, 1988. Carter, J.A. Jr.: A Taxonomy of User-Oriented Data Processing Functions, in: Eberts, R.E.; Eberts, C.G (eds), Trends in Ergonomics/Human Factors II., pp. 335-342, Elsevier, 1985. Cockton, G.: Interaction Ergonomics, Control, and Separation: Open Problems in User Interface Management, in: Information and Software Technology, Vol. 29, No. 4, pp. 176-191, May 1987. Corbett, M.; Macleod, M.; Kelly, M.: Quantitative Usability Evaluation - The ESPRIT MUSiC Project, in: Human-Computer Interaction: Applications and Case Studies, Proceedings of the Fifth International Conference on Human-Computer Interaction, Orlando, pp. 313 - 318, Elsevier, Amsterdam 1993. Cotterman, W.W.; Kumar, K.: User Cube: A Taxonomy of End Users, in: Communications of the ACM, Vol. 32, No. 11, pp. 1313-1320, November 1989.