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Using BMC Service Impact Manager
Using BMC Service Impact Manager
The Services View in BMC Service Impact Manager enables you to monitor
problematic services and their statuses, enabling you to react in a timely manner to
any services that are delayed.
The Services View displays information about services that are currently problematic.
When BMC Service Impact Manager is monitoring BIM services, the Services View
displays information about BIM services. If a BIM service contains more than one
problematic job, the status of the BIM service equals the status of the most
problematic job.
When the status of a service changes, the Services View is updated.
Specify the SIM Do Action parameter when defining rules for the BMC Batch Impact
Manager job. This indicates that information about the service will be sent to SIM and
will be displayed in the Services View. See “SIM” on page 88 for more information
about this Do Action parameter.
A brief glance at the Services view
Figure 9 is a sample of the Services View in the BMC Service Impact Manager.
Figure 9
The Services view in BMC Impact Explorer
Chapter 7
Monitoring services and jobs
113