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EPS Requesting Company Publications User Guide
INTRODUCTION
1.2.
Getting Started
Browser Requirements
The GISA EPS Request Company Exhibits application is available through the
ASP Portal. To access the Portal you must use a browser that supports 128-bit
encryption.
The Portal and the EPS Request Company Exhibits application are compatible
with Microsoft Internet Explorer 7.0 and greater. Earlier versions of Explorer
and other browsers are not supported.
Application Availability
The EPS Request Company Exhibits application’s prime production hours of
availability are from 8.30 am to 4.30 pm (ET) on business days. The application
will remain available outside of the production hours, but may be temporarily
unavailable for system maintenance activities.
Notification will be provided if there are any interruptions during prime
production hours.
Obtaining Access
Access to GISA’s web-based ASP applications is managed through GISA’s
service provider, Insurance Bureau of Canada (IBC). IBC’s Communications
department is responsible for assigning and terminating user IDs, changing
access privileges (such as giving users access to application modules and
company information), resetting passwords, and providing and tracking access
request forms to enable IBC to manage a user’s profile.
IBC’s Communications department can be reached by phone at 416-362-2031
ext. 4605 or 1-800-761-6703, or by e-mail at [email protected].
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