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Chapter 4 The cost of repair This section will introduce the cost distribution and the expected cost of repair, ECR. The ECR is used as a measure of how cost effective a TS-strategy is. In the final section the TS-problem is defined as an optimization problem. What we are looking for in a TS-process is to repair a malfunctioning device. This can be done by performing tests, observations and repair actions until the device is working properly. But we are not only interested in repairing the device by following some TS-strategy but rather to follow the best TS-strategy. In this context the best TS-strategy will not only repair the device but will also do this by arranging actions in such a way that they make the average TS-cost as low as possible. 4.1 Cost of repair The TS-costs include the repair cost CR = (C R1 , C R2 , . . . , C Rn ) which includes costs arising from repair time, spare parts, configuration changes, software updates and the cost of repair tools exposed to wear. It also includes the observation cost CO = (C O1 , C O2 , . . . , C On ) which describes costs arising from determining whether or not a specific component is causing the system malfunction. There is also the cost of performing tests CT = (C T1 , C T2 , . . . , C Tm ), where C Tj includes all costs that are associated with concluding the answer of a specific test Tj . The total cost of a TS-sequence is simply the cost of all performed observations together with the cost of performed tests and the cost of the final repair. The total cost of a specific TS-strategy is not obvious but will be disused later in this chapter. 13