Download Action Request System Troubleshooting and Error Messages Guide

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Malloc failure
Issue: If the server runs out of memory, it reports a memory allocation (malloc)
failure. The server will probably continue running successfully for small
operations.
Note that this discussion is for error 300, a malloc error on the server. See
Malloc failure in the section entitled Problems with the User and Administrator
Tools later in this chapter for an explanation of a malloc failure on a client.
Action: If the operation being performed is a large one (such as issuing a query
that returns 50,000 entries), you might try refining your query criteria so that it
returns a smaller number of entries.
The System Administrator for the system can free memory on the server
machine by shutting down unneeded processes. This may free enough memory
space for the operations you want to perform.
If you get a malloc failure when starting the AR System server, you must shut
down some other processes since there is not enough memory to initialize the
environment for the AR System server.
No server license
Issue: If you do not have a valid license for the software, the server starts up
but issues a warning that you do not have a license. It starts successfully and
allows you to access the product as if you had a license with two important
restrictions:
•You can create a maximum of three (3) users who have a fixed
license.
•You can create a maximum of about 50 entries (ARs) in each
schema.
Action: You can only use the system for evaluation purposes before obtaining
either a demo or full license from your authorized distributor. For information
about user licenses, see the discussion in the section Problems with Access
Control that follows.
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Action Request System Troubleshooting and Error Messages Guide—December 1995