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Section 3: Further information and assistance
AusTender technical assistance
For technical assistance (such as help on accessing AusTender or with issues resetting your password) please
contact the AusTender Help Desk by phone or email:
Phone: 1300 651 698
International: +61 2 6215 1558
Email: [email protected]
The AusTender Help Desk is available between 9am and 5pm ACT Local Time, Monday to Friday (excluding
ACT and national public holidays).
Clean Energy Regulator assistance
Any non-technical auction related issues (such as how to complete the provided forms) should be directed to
the Clean Energy Regulator contact centre by phone (preferred) or email:
Phone: 1300 553 542
Email: [email protected]
Additional assistance can be obtained from the Clean Energy Regulator website8.
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http://www.cleanenergyregulator.gov.au/Pages/default.aspx
GPO Box 621 Canberra ACT 2601
1300 553 542
[email protected]
www.cleanenergyregulator.gov.au 11