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Section 3: Further information and assistance AusTender technical assistance For technical assistance (such as help on accessing AusTender or with issues resetting your password) please contact the AusTender Help Desk by phone or email: Phone: 1300 651 698 International: +61 2 6215 1558 Email: [email protected] The AusTender Help Desk is available between 9am and 5pm ACT Local Time, Monday to Friday (excluding ACT and national public holidays). Clean Energy Regulator assistance Any non-technical auction related issues (such as how to complete the provided forms) should be directed to the Clean Energy Regulator contact centre by phone (preferred) or email: Phone: 1300 553 542 Email: [email protected] Additional assistance can be obtained from the Clean Energy Regulator website8. 8 http://www.cleanenergyregulator.gov.au/Pages/default.aspx GPO Box 621 Canberra ACT 2601 1300 553 542 [email protected] www.cleanenergyregulator.gov.au 11